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Palmers Lodge Swiss Cottage - Hostel

2.0 out of 5.0

Recent guest reviews

We spent three nights in this hostel. It is very close to the city center and therefore you can get everywhere super quick. We stayed in a fourteen-bedroom room, but it was a lot more private than we expected. Especially great are the curtains on each bed, you can just pull them shut if you want more privacy. However it is quite annoying that there aren’t plugs at each bed. The bathrooms were great- very clean.

The hostel itself is a very lovely building however I found that the beds were small and very uncomfortable as well as many guests were often quite noisy even past quiet hours. Like the beds, the common bathrooms have very cramped stalls and the ladies who clean them aren't -even partially- fluent in English and aren't very helpful/nice. I ended up sleeping on the couch at the hotel that my mum had stayed at.

Overall, I would recommend this hostel. Hostels always come with some roughness around the edges; it's part of the fun of staying in a hostel. However, this one was also very charming. I loved the building it was located inside. The location was convenient, being near several shops and multiple underground stations in easy walking distance. The staff were not overly friendly, which made me sad, because in past experiences, the friendly demeanor of staff at hostels is one of my favorite elements. This hostel definitely lacked that outgoing friendliness in the staff. In addition, when I asked for a recommendation on where to buy luggage, the man at the desk directed me to shops by Finchley Road station, but hen I visited, not a single shop in there sold suitcases. However, there was a lovely luggage shop JUST around the corner called "Mr Luggage." Overall, great hostel to stay at but not the most incredible customer service.

This is my second time at this hostel. There is everything you need: plugs to charge the phone at the bed, lockers, big common bathrooms and common spaces such a common room and a pub. The people there are friendly and the hostel is near 2 metro and pretty close to the northern line too (10 min walking). The place is clean and good value for the money you spend.

I cannot recommend this hostel. It is noisy until well after midnight with music coming from the bar. The 28 bed dorm room probably wouldnt be so bad if the floor didnt shake causing the beds to shake anytime someone walked in the room. Needless to say I didnt get much sleep at all. The bathrooms were always wet and the sinks were dirty most of the time. The key cards to the room were temperamental, most people had to try several times before being granted access. I had to get a new key in the wee hours of the morning twice due to the key no longer working. Not something fun to do when you are half asleep. The guest kitchen is tiny and doesnt have cutlery. To top it all off I ended up being bitten by bed bugs. They probably spread easier here due to the fact they dont use a seperate top and bottom sheet. Instead its one big sheet folded in half. This means the "bottom" sheet doesnt stay on the bed very well. The staff are friendly though. If you are after a party hostel or stay out until the next morning you will probably love your stay here. If you want to get some sleep to make the ost of your time in London, stay somewhere else.

its been some years back but i will never forget this house, clean comfortable , nice people , very good breakfast very nice spaces for dining nice nice everything is so nice i miss you so much i will come back for sure,i love the hot water the clean bathrooms everything was perfect close to centre :)

A group of 5 of us stayed here for 1 night over the weekend. We arrived around midday and were told that, as we had arrived early, we could not check in. This was fine with us and we paid for our room and left our luggage in the car on the car park and set off to get the tube to Wembley. Swiss Cottage tube station is located within a 5 minute walk. However, when we arrived back at Palmer's Lodge at around 8pm to actually check into our allocated room we were advised that we would be unable to have the room we had booked, where all 5 of us would be in 1 six bed mixed dorm. We had deliberatily requested a 6 bed dorm so that we could all be together, we understood that the extra bed would be allocated to someone else. However, we were told that we would have to split up and sleep in 3 different rooms. I understand that this is a hostel and basically just a bed for the night but, for 'personal' reasons, we had deliberately booked us all into the same room. After approximately an hours discussion with the helpful receptionist and several calls to the Manager, we were still refused our original 6 bed mixed dorm and had to be split up. We were offered a partial refund, which we had no option but to take as it was getting late and we had nowhere else to sleep. We felt disappointed as there was no mention of us not being allocated the room we had booked when we paid for the room at midday. Apart from that the hostel was okay. It was relatively clean and good shower facilities. There was food available from 7am, £4.50 for a continental breakfast - we decided to go to nearby McDonalds instead. The stay was 'okay' but we were disappointed that we did not get what we paid for despite having booked this weeks in advance.

perfect position bus/tube in a minute, bus to airport stop a 5-6 min walking. The room was comfortable and clean. The common areas are well maintained, and the whole place has a lot of charm. security good

Palmers Lodge is a hostel located in a non-tourist area of London. Access to the tube is excellent. The Swiss Cottage tube station on the Jubilee line is about 300 meters south, and the Finchley Road tube station on the Metropolitan line is about 300 meters north, This is my third time staying here, so I keep coming back. I have never been disappointed, either in a dorm room or in a private room. This time my wife and I had a private room with our own private bath at a very reasonable price. The room was comfortable and clean. The common areas are well maintained, and the whole place has a lot of charm. There was an extra charge of 4.50 pounds each for the breakfast buffet. We found that it was well worth it. Just a short walk in either direction is Finchley Road which was loaded with restaurants and shops. Since this is not a tourist area, the restaurants were filled with locals. And the prices were reasonable. We had excellent meals at The Bulb, Fiddie's, and North Star. look for my reviews of those establishments.There is also a Vodafone outlet on Finchley Road, about 200 meters from the Lodge. My research told me to not buy a traveler's SIM card at Heathrow, but to go to a local mobile phone agent in the city. That is what we did, and it worked out great. Since we arrived in the morning, we needed to store our bags in the storage room. I have a Zelco Lumilock cable lock that is perfect for securing multiple bags in a situation like this.

Got myself into a pickle needed something quick I chose this place and really don't regret it ,Esther and Marina at the bar is wonderful a joy to be served by I like the fact it has a curtain at bed every is clean and looked after always been met by efficient and friendly reception .

Room options

Twin ensuite

Twin 1 | Sleeps 2

Standard Double Room, Ensuite

Full 1 | Sleeps 2

Shared Dormitory, Women only (8 Bed)

Twin 1 | Sleeps 1

Shared Dormitory, Mixed Dorm (9 Bed)

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 1410 reviews