Overall this property was average. Nothing stood out that made this a memorable property that we would go back to again. Upon check-in, we learned that we made a mistake when booking the reservation and in order to extend our stay for one final night that the rate would be more than double what we had paid for any of the prior nights. I understand that rates fluctuate by day and that this was our own error, but the hotel made no effort to help us with this situation. That said, we ended up having to switch hotels for our final night in London.
Excellent hotel and perfect location. Got a great price so it was much nicer than the *** star type of places I usually stay at. The 7 Dials neighborhood was beautiful (especially at Christmas time). I would seek this place out again in the future should I return to London. I wish I could have stayed longer!
Hotel is located in a perfect part of London, on a quiet street close to everything! Kostadin checked us in and took great care of us during out stay. Everyone on staff was helpful and friendly too. We highly recommend!
Great location and very nice rooms. The breakfast is second to none!
This was my 2nd time to stay at this hotel. Very clean - concierge and check in staff very prompt and helpful. Had a problem with the air conditioner the 1st day, maintenance was in my room in 5 minutes and stayed until it was fixed. They even vacuumed up after they finished! There is a very, strong fragrant smell in the lobby that always gives me a headache if I stand in it too long. Room service food was so-so, small portions, but good prices! Great location and lots of good restaurants nearby! Would definitely stay here again!
We had a short stay in London. The Radisson Blu Edwardian Hotel at Mercer Street was perfect. The location was fabulous for shopping, theatre, and getting around (we Ubered everywhere). The hotel staff was friendly and charming. The room was small compared to American rooms, but my friend & travel companion told me it was large for a hotel in the UK. It was spotlessly clean. I would go back and would highly recommend this hotel. Very impressed!
Fantastic hotel! Helpful staff, especially Ana & Luis! They very very knowledgeable about the area! Location offers lots of variety of restaurants too!
Modern, clean , friendly, and in a very cool part of London. A great stay.
We stayed at the Radisson Blu Edwardian Mercer Street Hotel because it was close the Palace Theatre where the play is being presented. Less than a 4-minute walk. Also had tickets for the Tall Ship event. This turned out to be one of our best stays in London. My wife is taking a course in Hampton Court. So we have been to London over 7 times over the 15 months.
Absolute five star experience - every detail was perfect.
Located in London City Centre, Radisson Blu Edwardian Mercer Street Hotel, London is next to popular attractions like Cambridge Theatre and Donmar Warehouse. This 137-room, 4-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM.
All 137 rooms provide espresso makers, free bottled water, and laptop-compatible safes. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport Egyptian cotton sheets. Phones and ironing boards are also standard.
Radisson Blu Edwardian Mercer Street Hotel, London features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of discounted offsite parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and laundry facilities.
Overall this property was average. Nothing stood out that made this a memorable property that we would go back to again. Upon check-in, we learned that we made a mistake when booking the reservation and in order to extend our stay for one final night that the rate would be more than double what we had paid for any of the prior nights. I understand that rates fluctuate by day and that this was our own error, but the hotel made no effort to help us with this situation. That said, we ended up having to switch hotels for our final night in London.
Excellent hotel and perfect location. Got a great price so it was much nicer than the *** star type of places I usually stay at. The 7 Dials neighborhood was beautiful (especially at Christmas time). I would seek this place out again in the future should I return to London. I wish I could have stayed longer!
Dear Guest, Thank you for rating us. We hope to see you soon in our hotel again. Kind regards, Guest Relations
Hotel is located in a perfect part of London, on a quiet street close to everything! Kostadin checked us in and took great care of us during out stay. Everyone on staff was helpful and friendly too. We highly recommend!
Dear Jason, Thank you for taking the time to review us on Expedia. Thank you for the five stars. Indeed, we are located in the heart of Covent Garden and everything is very close. We will be happy to see you again here at the Mercer St hotel. Kind regards, Guest reception
Great location and very nice rooms. The breakfast is second to none!
Dear Guest, Thank you for your review and 5 star rating! See you soon. Regards, Guest Relations
This was my 2nd time to stay at this hotel. Very clean - concierge and check in staff very prompt and helpful. Had a problem with the air conditioner the 1st day, maintenance was in my room in 5 minutes and stayed until it was fixed. They even vacuumed up after they finished! There is a very, strong fragrant smell in the lobby that always gives me a headache if I stand in it too long. Room service food was so-so, small portions, but good prices! Great location and lots of good restaurants nearby! Would definitely stay here again!
Dear Anonymous, We will be happy to see you again in our nice hotel and yes, we are in a great location. Thank you for your recent review after your 2nd time with us. See you soon here at the Mercer Street hotel. Reception team
We had a short stay in London. The Radisson Blu Edwardian Hotel at Mercer Street was perfect. The location was fabulous for shopping, theatre, and getting around (we Ubered everywhere). The hotel staff was friendly and charming. The room was small compared to American rooms, but my friend & travel companion told me it was large for a hotel in the UK. It was spotlessly clean. I would go back and would highly recommend this hotel. Very impressed!
Dear Guest, Thank you for giving us a feedback. We hope to see you in the future! Regards, Guest Relations mercervip@radisson.com
Fantastic hotel! Helpful staff, especially Ana & Luis! They very very knowledgeable about the area! Location offers lots of variety of restaurants too!
Dear Wanda, Thank you for writing a review. We are humbled by your kind words to Ana and Luis, we will make sure that they will get the message. We hope to see you soon! Regards, Guest Relations
Modern, clean , friendly, and in a very cool part of London. A great stay.
Dear Guest, Thank you for you review. We hope to welcome you back to our hotel. Regards, Guest Relations
We stayed at the Radisson Blu Edwardian Mercer Street Hotel because it was close the Palace Theatre where the play is being presented. Less than a 4-minute walk. Also had tickets for the Tall Ship event. This turned out to be one of our best stays in London. My wife is taking a course in Hampton Court. So we have been to London over 7 times over the 15 months.
Dear Mr. Robert, thank you so much for rating us and for your feedback. We hope to see you soon in our hotel again. Kind regards, Guest Relations