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Heeton Concept Hotel - Luma Hammersmith

Property class: 3

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Photo gallery for Heeton Concept Hotel - Luma Hammersmith

A hotel room with two beds, a large mirror, a flat-screen TV, and a unique wall art piece.
A modern hotel lobby with a central bar area, exposed brick walls, and hanging pendant lights.
A bar area with a wooden counter, three pendant lights, and a globe decoration.
A multi-story hotel with a brick facade, multiple windows, and a well-lit entrance.
A modern bar area with exposed brick walls, industrial lighting, and metal storage units.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
28-36 Glenthorne Road, London, England, W6 0LS
  • Place, Eventim Apollo
    ‪8 min walk‬
  • Place, River Thames
    ‪10 min walk‬
  • Place, Westfield London Shopping Centre
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Superior Double Room (Luma)

A hotel room with a bed, a nightstand, and a wall with a cityscape design.

Superior Double Room (Luma)

8.4 out of 10
Very good
(53 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (Light)

A hotel room with a large bed, a window, and a wall-mounted light fixture.

Standard Double Room (Light)

8.8 out of 10
Excellent
(17 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

A modern hotel room with a large bed, multiple pillows, a dark headboard, and a cityscape mural on the wall.

Deluxe Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

A modern hotel room with a large bed, a desk with a coffee maker, a map mural on the wall, and a view of the city through the window.

Deluxe Plus Room, 1 Double Bed with Sofa Bed

8.0 out of 10
Very good
(3 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luma Twin Room

A hotel room with two beds, a large wall mural, and a wooden headboard.

Luma Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio

A hotel room with a bed, a nightstand, and a wall with a cityscape design.

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

A hotel room with two beds, a large mirror, a TV, and a wall with a quote.

Standard Double or Twin Room

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

A bunk bed room with a desk and a bed.

Superior Room

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

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About the neighborhood

London

Located in Hammersmith within a short walk of Eventim Apollo, Heeton Concept Hotel - Luma Hammersmith is within a mile (2 km) of other popular sights such as Olympia Events. The 89 rooms at this 3-star hotel include electric kettles, TVs, and free tea bags/instant coffee.

What's nearby

  • Eventim Apollo - 8 min walk - 0.4 miles
  • River Thames - 10 min walk - 0.6 miles
  • Westfield London Shopping Centre - 18 min walk - 1.0 mile
  • Olympia Events - 19 min walk - 1.0 mile
  • Kensington High Street - 19 min walk - 1.0 mile

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 6 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The William Morris - ‬7 min walk
  • ‪Joe & the Juice - ‬7 min walk
  • ‪The Swan - ‬7 min walk
  • ‪Caffè Nero - ‬8 min walk
  • ‪Bill's Restaurant - ‬7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Heeton Concept Hotel - Luma Hammersmith features free WiFi in public areas, coffee in a common area, and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include a water dispenser and a garden.
Guests can expect free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Electric kettles, safes, and free tea bags/instant coffee are other standard amenities.

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Oct 30 - Oct 31
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 1 year old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 15 for adults and GBP 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

Are free cancellation options available at Heeton Concept Hotel - Luma Hammersmith?

Heeton Concept Hotel - Luma Hammersmith offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Heeton Concept Hotel - Luma Hammersmith?

As of Oct 21, 2026, prices found for a 1-night stay for 2 adults at Heeton Concept Hotel - Luma Hammersmith on Nov 1, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Heeton Concept Hotel - Luma Hammersmith?

This hotel is situated in Hammersmith within a short 12-minute walk of River Thames and also 11 minutes on foot from Eventim Apollo. You'll also find Royal Albert Hall and Hyde Park within a short drive.

Does Heeton Concept Hotel - Luma Hammersmith have a casino on the premises?

No, Heeton Concept Hotel - Luma Hammersmith doesn't have a casino.

Is there an indoor pool at Heeton Concept Hotel - Luma Hammersmith?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Heeton Concept Hotel - Luma Hammersmith?

Couples will appreciate amenities like a bar/lounge, a 24-hour front desk, and a garden at this hotel.

Does Heeton Concept Hotel - Luma Hammersmith have a restaurant with a breakfast menu?

Yes, Heeton Concept Hotel - Luma Hammersmith serves to-go breakfast each morning for a surcharge from its snack bar.

Does Heeton Concept Hotel - Luma Hammersmith allow pets to stay free of charge?

No, pets aren't allowed at Heeton Concept Hotel - Luma Hammersmith.

Are there connecting rooms at Heeton Concept Hotel - Luma Hammersmith?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Heeton Concept Hotel - Luma Hammersmith?

The closest major airport to Heeton Concept Hotel - Luma Hammersmith is Heathrow Airport (LHR), which is 12.7 mi away (30 minutes by car). Another top airport is London City Airport (LCY), which is located 14.7 mi away (76-minute drive).

Can I book a room with a balcony at Heeton Concept Hotel - Luma Hammersmith?

No, there aren't any guestrooms with balconies at Heeton Concept Hotel - Luma Hammersmith.

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and stylish....easy to check in and check out....great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two night post surgery. Fab little hotel, close to everything and friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near a lot of amenities and great staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Rooms spacious & clean. Would definitely use this hotel again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Comfortable beds, lovely staff and great location!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best features in walking distance from 4 tube line that'll take you anywhere. The hotel is also air conditioned which is great during hot weather. The hotel is in excellent condition, recently renovated. The front desk staff are extremely friendly and helpful. Lots of dining options nearby. Second time here and would stay here again.
Stayed 11 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid stay, clean and spacious. Hammersmith area is a bit far from central London, but not bad.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is too expensive
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Staff were super friendly and helpful. Had air conditioning and available breakfast. Free tea & coffee in reception was a nice touch. The room was super big and had everything we needed. Great location for Euston & to get to and from Wembley stadium.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean and efficient staff continental breakfast but has to pay extra
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Another great annual stay at Heeton Concept Hotel - Luma!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect location and friendly easy check in/out
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the room was very well equipped and the use of space was great. The location a few minutes away from the tube station.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and good price
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable for our 1-night stay. Great location for Tube and some nice restaurants nearby
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Was fine for a few days, breakfast went from 12.5 GBP to 15GBP during the stay, no chairs or sitting area on the room. Good if your spending all your time out 12hrs a day.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay. Room was very clean, shower nice and powerful and the bed very comfortable - we slept very well. Staff on the front desk were very welcoming too. We will definitely stay again.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They only make up the room every 3 days.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Very helpful staff.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff help especially Lana!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed and really close to the Hammersmith Apollo. Great value for money
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely hotel and great location. Lovely staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The bed and pillows made for a comfortable stay. The room was clean and ther staff were very helpful.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
The hotels biggest strength is by far it's proximity to the Hammersmith underground station. The room was not entirely cleaned when we arrived, but the staff were very friendly and helpful as soon as we informed them about it. The beds were nice and comfy, but the shower didn't have enough pressure to satisfy. I'll finish on a positive note that you virtually couldn't hear a thing from the outside.
Stayed 5 nights in Jul 2026