The Montcalm At Brewery London City

Weekend visit to London with my daughter and , wow, the hotel was wonderful. Amazingly friendly staff and beautiful touches i.e. Villeroy and Boch china in the room. Great area with plenty of bars and restaurants Although we had a great time at the Jugged Hare. Highly recommend and can't wait till next time,

I've stayed quite a few times in the 3 Montcalms in close proximity and the one at the Brewery is the oldest. The rooms vary greatly in size, this time I did have a reasonably good sized one. I've been there all this week and a couple of things have made my stay a disappointment. First are my hygiene concerns - I've seen mice openly running around in a couple of areas, most noticeably the club lounge. Staff I've reported to this to were either mortified or complacent "It's London, you find mice everywhere" - I've stayed in London on average once a week for the last 3 years and never seen a mouse in a hotel. Also, though the hotel advertises itself as having a 'wellness suite' - there's no spa, it's just a gym room with only one running machine. (though you can walk to one of their other hotels 10 mins away and use that) They've recently moved this into the basement, and as soon as you go down the stairs you're hit with a disgusting stink of I don't know what, but possibly stale, rotting food or bad drains. This smell was also present the last time I stayed, in the lift in another part of the hotel. The other thing is that they play loud music in the hallways through ceiling speakers. I've no idea why they thought this was a good idea at any time of day, but at 11.30pm at night, it just annoys you when you're trying to sleep. I've had to call twice to get it turned off. If you're in the main hotel and facing into the courtyard, they have a marquee up in the courtyard and have noisy events on in the evenings too, so if you want peace and quiet in your room, ask for one over the road. I went for the clubroom this time, which includes breakfast in the club lounge and use of it in the evenings. Apart from the mice, it's quite nice, breakfast is OK, a few more options would be nice. In the evenings it could do with more sofas, and annoying again, loud music through a roof speaker. The TV is always on but muted, for no good reason that I can imagine. The range of drinks and canapes is quite good. One evening I had to work on my laptop until very late and didn't have time to go out and eat and managed with the tiny sandwiches and fruit. Internet is high speed and available throughout, with no complicated sign up process, the staff - almost entirely Eastern European as far as I can tell, are very pleasant and helpful.

This is one of your more interesting london hotels. built out of an old whitbread brewery, the rooms are of good open size, the service is excellent, the wifi solid, and if you need to be near the financial area or wall of london street this is a super location. the beds are kingsize, the bathrooms modern with smallish sink areas is the only poor component.

I have stayed at this hotel 3 times now and love it, from the moment you turn up and the porter takes your bags to the time you leave its never disappointing, we love to stay here when we have a weekend in London, we have stayed in the WOW suite and that was lovely the best four poster bed ever. The hotel was actually a large brewery in the 1800’s and is impressive, must mention Alice the Guest Experience Manager she is lovely and extremely helpful. The pub next door which is linked by lift (the jugged hare) serves great food and drinks, and there is a jazz/cocktail club called the nightjar a short cab ride away but please book in advance.

It's a long ride on the trains from Heathrow airport to here, but we were happy to see that the hotel is near to two underground/subway stations. As soon as we approached the doorway a very helpful and friendly porter relieved us of our bags and escorted us to reception. Here we were welcomed in a very friendly and charming manner by all the staff. Our club rooms were big and very quiet, with comfortable beds and pillows. We got lost a few times trying to find our room through all the passages, but after a while we conquered the maze. The breakfast was a bit disappointing and for the hefty price not much of a buffet choice. We only ate here once, opting to go elsewhere to eat. We would definitely stay here again, as the location is fantastic with lots of public transport within walking distance.

We stayed here as I was traveling on business. LOCATION - Great hotel if you are going to the Barbican Centre, St Paul Cathedral. Definitely close to business centre. Which means at night most of restaurants shut down. Close walk to Marks and Spencers and lots of eateries open during the day. All Tesco Express real close. There are restaurants in the Barbican. SERVICE- What makes this hotel good is the staff. They are so professional and accommodating. They did everything to make sure we had a great stay. They upgraded up to a bigger room to accommodate my daughter's crib and also gave us a room without many steps as we were travelling with a toddler. The bed was a double and too small for us so we asked and complimentary upgraded us to King. Nothing was too much trouble for the staff. They were always willing to help us with our bags and stroller. Catching a cab was easy. The front desk, club and bell room staff were amazing. This really made our stay very enjoyable. ROOM - It is a bit of a maze getting to the rooms there are lots of corridors up down and around but I suppose this is an old building refurbished which used to be a brewery. The room was good. Bed was soft. We had two rooms first was small however this is to be expected in London. Second room was nice and spacious with large bathroom. Nice shower feature several rainfall modes for shower. Bed was soft. Room had a modern décor. Interesting feature was a complimentary cell phone which we didn't use. Internet speed was good. They have turn down service which is good because there are several curtains to close, turn down of bed and a little chocolate is always good. There are also houserobes and slippers when you check in. Don't find this very often in US hotels. CLUB LOUNGE - a variety of foods available at various times during the day. Great to gab a Continental breakfast in morning. Mid day snacks. Sandwiches, chips and nuts in evening. Beer, wine, teas and soft drinks. My favorite item was the macaroons. So delicious. Overall I would go back.

Stayed here late May this year. Staff always friendly, professional and courteous. When I stop over in London it's always great to stay at and thus will always try and book Montcalm before other hotels. Rooms modern with great in room equipment. Look forward to returning here later this year as always a pleasure.

We booked a 'special weekend' here to celebrate my wife's birthday. Although the hotel is very nice and all the staff without exception were very courteous and friendly, a number of the things failed to convince me this was any higher than a four star hotel, and therefore not what we thought we had booked. Firstly, the hotel rambles extensively. There are so many corners, passages and places to it, in which it seems every corner of what was the old brewery has been used. This makes it very difficult at first to navigate and to haul your luggage. The original room we booked was too small. The staff helpfully offered us a complementary upgrade to the next size up but this was also too small and so we paid extra for the 'club room' which was still quite small, but OK. The room amenities were "'ok" but I would have expected more for 'five star'. The room was very dim, especially in the wardrobe area (bear in mind that because of the brewery location the windows on the fourth floor -we were in room 416 - are quite small). Technology has moved on since the hotel opened in 2011 and this is a problem if you offer a lot of 'tech'. So the LED lighting was blue-white rather than white-white and the iPod dock only took the old 25 pin apple connexion not the modern lightning jack. we felt that the 32" screen was small on the wall to look at from the bed. We could not understand why the GU10 spotlights were so dim. The bathroom included. We could not get the point of the Android phone supplied with the room - most guests we would expect to have their own mobile phones, tarriffed to the UK if from abroad. And the phone itself was very slow. Our own iPhones were much better - faster and more up to date. There was only one sitting chair in the room, despite it being a double room, and only one bathrobe. In the bathroom itself, there was a feature of a glass wall where you might expect the tiles to be. This means however there are no grips on the wall to pull yourself up from the bath. The desk area is very small if you want to work at it and the desk chair was very basic and uncomfortable. This meant if we both wanted to sit in the room one person had to have the uncomfortable chair. And so on. A lot of little things which were not on their own hugely significant but which overall were disappointing. There was also a lot of dust on the various pieces of equipment. The breakfast menu sent to the room contained a lot of misspellings - eg "saussage", "tomatos" "yogurt", "omlette" and "grilles mushrooms". I appreciate almost all the staff are not native English speakers but this is not excuse for a hotel purporting to be of this quality to have basic spelling errors. One final point is that there is no parking at the hotel. We paid an additional £9 a day for parking in the Barbican Car Park next door - which was OK as it was a weekend. But the weekday rate is £34 a day. Quite steep.

We stayed 2 nights for a family wedding in the area. We were able to check into our upgraded room at 11am as they had rooms ready which was great as we could then set off to look at the local museum and St Pauls. Service was exceptional, best concierge team I have ever seen and that includes several in 5 star hotels we have stayed in. Nothing was too much trouble for the staff, whether it was the loan of an umbrella to go to the wedding or prinitng off tickets for our trip home. Room was spotless, very comfortable bed, great toiletries and the brilliant idea of a smart phone to use while in London.