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Recent guest reviews

Kind staff Nice beautiful hotel Great location

Hotel was nice and quiet. In a great location. However our room phone was broken and never replaced, and 3 out of 3 times we tried to order room service the items we ordered were not available.

Beautiful property. quiet location.

Kids were not allowed to swim after 6 pm even the pool was empty! My grandkids were disappointed

I recommend re-evaluating your staff and their customer service at this property.

8-14 Cooper's Row London England

Hotel highlights

  • Walking distance to Tower of London and Tower Bridge
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in London City Centre, Leonardo Royal Hotel London City - Tower of London is within a 10-minute walk of popular sights such as Tower of London and Tower Bridge. This 307-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee weekdays from 6:30 AM to 10:00 AM.


Rooms

Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and safes are other standard amenities. Housekeeping is available on request.


Property features

At Leonardo Royal Hotel London City - Tower of London, guests enjoy a full-service spa, an indoor pool, and a gym. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.

Room options

Superior Room (with 2 Queen Beds)

2 Queen Beds | Sleeps 4

Executive Double Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Superior Double Room

1 Double Bed | Sleeps 3

Executive Suite

1 King Bed | Sleeps 2

Guest reviews for Leonardo Royal Hotel London City - Tower of London

Everyone (3) Couples (2) Family (1)
5
Partner Couples

Kind staff Nice beautiful hotel Great location

By on Mar 2, 2023

Review comment responded on Mar 2, 2023

Dear Jose,Thank you so much for the excellent review and for staying with us.We are delighted to know that you loved your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

4
Everyone

By on Dec 16, 2022

4
Friends

Hotel was nice and quiet. In a great location. However our room phone was broken and never replaced, and 3 out of 3 times we tried to order room service the items we ordered were not available.

By on Dec 11, 2022

Review comment responded on Dec 11, 2022

Dear Sarah, Thank you very much for taking the time to share your experience online. We appreciate your kind words about our hotel however we are sorry to read there were aspects that affected your impressions rather negatively. Please rest assured that your feedback will be shared with the relevant department to ensure we improve on this. We hope to have the opportunity to welcome you again and restore your faith on us. With Warm Regards, Fenia

4
Partner Couples

Beautiful property. quiet location.

By on Nov 14, 2022

Review comment responded on Nov 15, 2022

Dear Maypa,Thank you so much for the excellent review and for choosing to stay with us.We are delighted to know that you loved our property and found it to be quiet and beautiful.We hope to have the chance to welcoming you back for another great experience.Warm regards,Rebeca

4
Family

Kids were not allowed to swim after 6 pm even the pool was empty! My grandkids were disappointed

By on Aug 8, 2022

Review comment responded on Aug 9, 2022

Dear Hsuanwen, Thank you for taking the time to review our property and for staying with us. We are sorry to hear that you were not able to use the swimming pool this time around due to our Family swim times. Children can use the swimming pool Monday – Friday: 10.00am-12.00pm & 2.00pm-6.00pm and on Saturday, Sunday & Bank Holiday there are no restrictions, therefore we always try to ensure that every guest of our hotel gets a fair treatment when using our Spa facilities. We sincerely hope to have the chance to welcoming you back soon. Best regards, Rebeca

4
Everyone

By on Jul 8, 2022

1
Everyone

By on Jun 30, 2022

1
Friends

I recommend re-evaluating your staff and their customer service at this property.

By on Jun 20, 2022

Review comment responded on Jun 25, 2022

Dear Jerry, Thank you for your feedback. We always strive to provide excellent service to all our guests and your feedback will assist us into improving and becoming better. Kind regards, Terry Kalogerakis Front Office Manager

Leonardo Royal Hotel London City - Tower of London

8-14 Cooper's Row, London, England EC3N 2BQ
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