I loved that it was next to the train, easy transportation. It was next to the Tower & the bridge. Hope to stay there again on my next visit
This hotel feels dated and tired but it makes up for everything with very convenient location right next to the Tower. Our room was very small and facing another building. The room decor is very tacky but the hotel is undergoing a renovation so maybe there’s hope. The sheet on our bed was badly stained but I figured the housekeeper will just replace it next time they clean the room. To my surprise they made the bed but used the same stained sheet. And left a bath robe laying on top of the bed. Our rate included breakfast and it was more than adequate with several egg dishes, sausages, omelette station and nice coffee and cappuccino machine.
Great staff, hotel room was clean and very comfortable as well as having a view of the London Tower Bridge. Would stay here again if given the opportunity.
The hotel is under renovations, hope when it’s done it will look better. But the location is good, right next to the tube station.
Friendly Staff, little outdated room but everything else outweighs it. Excellent location.Breakfast is excellent. Nice recreational area with Gym and large swimming pool. room service is kind of slow because the front desk is always busy but that didn't bother us - annoying though for the amount you pay.
Very convenient as it was right across from Tower Castle site, riverboats, buses, and metro. Busy area. A little pricey though.
It was approximately 70 degrees outside but at least 90 degrees in my room. They claimed the ac was working, eventhough there was a fan in the room upon arrival. It was NOT working, it wasn't until my second day when I realized the rest of the hotel was significantly cooler than my room and I pointed this out to Barbra at reception, that I was offered a different room.
Did not appreciate closing for four days jacuzzi and spa just for a little backed-up water that could be repaired after hours or during the non vacation off season.
Don't expect a good deal when you see it! We had a good deal presented but received a disappointing room. Very nice Hotel, but the deal was deceiving. Our presented room was with a view, but s view of train tracks and back hotel views is what we received. Beware of Orbitz deals.
Located in London City Centre, Leonardo Royal Hotel London City - Tower of London is within a 10-minute walk of popular sights such as Tower of London and Tower Bridge. This 307-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee weekdays from 6:30 AM to 10:00 AM.
All of Leonardo Royal Hotel London City - Tower of London's 307 soundproofed rooms provide coffee makers, free newspapers, and safes. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Phones, ironing boards, and desks are also available.
At Leonardo Royal Hotel London City - Tower of London, guests enjoy a full-service spa, an indoor pool, and a gym. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a conference center.
I loved that it was next to the train, easy transportation. It was next to the Tower & the bridge. Hope to stay there again on my next visit
This hotel feels dated and tired but it makes up for everything with very convenient location right next to the Tower. Our room was very small and facing another building. The room decor is very tacky but the hotel is undergoing a renovation so maybe there’s hope. The sheet on our bed was badly stained but I figured the housekeeper will just replace it next time they clean the room. To my surprise they made the bed but used the same stained sheet. And left a bath robe laying on top of the bed. Our rate included breakfast and it was more than adequate with several egg dishes, sausages, omelette station and nice coffee and cappuccino machine.
Dear Guest, Thank you for reviewing your recent stay with us. Your feedback are shared with relevant manager for further action. Please accept my apologies for any inconvenience and embarrassment which may have been caused.We are glad to inform you that works on refurbishment already started. We assure you that you will find major improvements when you stay with us in the future. We sincerely hope to welcome you back to City Hotel. Kind Regards, Guest Relations Team
Great staff, hotel room was clean and very comfortable as well as having a view of the London Tower Bridge. Would stay here again if given the opportunity.
Dear Amy, Thank you for your feedback, we really appreciate it. We are looking forward to seeing you again in. Wishing you a lovely day. Best Regards, Mihai
The hotel is under renovations, hope when it’s done it will look better. But the location is good, right next to the tube station.
Thank you for your feedback following your recent visit to The Leonardo Royal Hotel London City. We look forward to welcoming you back. Kind Regards. Vishant Malpotra.
Friendly Staff, little outdated room but everything else outweighs it. Excellent location.Breakfast is excellent. Nice recreational area with Gym and large swimming pool. room service is kind of slow because the front desk is always busy but that didn't bother us - annoying though for the amount you pay.
Thank you for your feedback following your recent visit to The Leonardo Royal Hotel London City. We look forward to welcoming you back. Following the transition of Grange Hotels to Leonardo Royal, we are pleased to announce that significant refurbishment plan is in place for the second half of 2019. Kind Regards. Vishant Malpotra.
Very convenient as it was right across from Tower Castle site, riverboats, buses, and metro. Busy area. A little pricey though.
Thank you for your feedback following your recent visit to The Leonardo Royal Hotel London City. We look forward to welcoming you back. Kind Regards. Vishant Malpotra.
It was approximately 70 degrees outside but at least 90 degrees in my room. They claimed the ac was working, eventhough there was a fan in the room upon arrival. It was NOT working, it wasn't until my second day when I realized the rest of the hotel was significantly cooler than my room and I pointed this out to Barbra at reception, that I was offered a different room.
Dear Sir/Madam, We regret that your expectations were not entirely satisfied on this occasion. Kindly accept our sincere apologies for any inconvenience that may have been caused. Your comments with regards to an issue of AC has been noted.We would love to welcome you back and ensure that you have an opportunity to witness high standards of service more usually associated with our Hotel.
Thank you very much for taking the time to write to us. Your feedback assists us in providing a better service to all our guests. I profoundly regret that your expectations were not entirely satisfied on this occasion. Please accept my sincere apologies for any inconvenience that may have been caused. I hope we will have the opportunity of welcoming you once again at our hotel and would endeavour to oversee your booking if you would let me know when you next require London hotel accommodation. With best wishes,
Did not appreciate closing for four days jacuzzi and spa just for a little backed-up water that could be repaired after hours or during the non vacation off season.
Thank you for your feedback following your recent visit to The Leonardo Royal Hotel London City. Your feedback assists us in providing a better service to all our guests. I profoundly regret that your expectations were not entirely satisfied on this occasion. Please accept my sincere apologies for any inconvenience that may have been caused. I hope we will have the opportunity of welcoming you once again at our hotel and would endeavour to oversee your booking if you would let me know when you next require London hotel accommodation. With best wishes
Dear Guest, Thank you for taking the time to review us. I am delighted that you enjoyed your stay and thank you for your wonderful words. Your kind feedback have been shared to our staff and the management. We look forward to welcome you back. Kind Regards, Guest Relations Team