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 London • 1 Room
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Hilton London Metropole

4.0 out of 5.0

Hilton London Metropole

4.0 out of 5.0
Overview Reviews Amenities & Policies
225 Edgware Road, London, England
1-844-663-2269
3.6
out of 5
Average Guest Review
See all 54 reviews
Room cleanliness 4.0
Service & staff 3.5
Room comfort 3.5
Hotel condition 3.0

This hotel is most popular for:

  • Everyone
  • Family
  • Business

Recent guest reviews

Location was good easy to commute to the shopping streets Oxford Street also good restaurants are in this Area

Location was good. Service was slow especially at the restaurants in the hotel.

The hotel needs a lower sign (eye view) on building stating Hotel name. When you are walking you can not see name unless you across the street. Hotel is clean and rooms are spacious.

nice location and overall good experience, rooms were bit small but clean and comfortable

The lobby and main floor premises were really nice BUT our room was very dated, in poor condition and in need of repair. The hook on the back of the bathroom door was broken, the lamp shades were falling apart and the bathroom tub was in need of repair. It was very disappointing.

This hotel is awful! The rooms are not kept up and the overall hotel is old and not friendly.

Breakfast was fantastic, the room was a good size and perfectly air-conditioned.

We stayed here 7 nights. Hotel Reception staff is extra helpful and nice. They made things perfect for us to suit our needs. Conceirge staff is also amazing. They started communicating with us before our arrival from US over email, and had plans ready for us upon our arrival. Rooms were very nice, comfortable, and clean. There are a lot of transport options available from this location, so we were able to plan our outings very easily on very short notice. Food is available 24 hours in this area, and there is a 24 hour Tesco Express just 3 min walk away.

Matttress was hard. Location is great with access to underground tube across the street. Staff and concierge was very helpful in guiding us.

The beds were very uncomfortable. They tried charging me twice for my room. They also attempt to nickel and dime every step of the way. Breakfast not included, tried telling me I could only get the early bird special for breakfast at check-in, but no body told me about it at check-in. Charging for WiFi at a daily rate.

Possibly the hardest bed I have ever slept on. Extremely busy with all the conventioneers there.

Bad experience overall. Right from check in they told me room i booked is not available and next available room is 20 pound per night more expensive which i took it as have no other option. TV was not working called them couple of time but it was not fixed during my entire stay. Room was small and suffocating, space even to walk in room. Room cost 200$ per night but was in terrible. Only positive thing was area, right in central London close to Oxford street, Hyde park. Lot of restaurants and you can walk around. Too expensive for condition.

Reception clerk was very helpful and took all the time necessary with me. Very positive experience. I think his name was Joep (he is from Holland)

Hotel is clean and big. Make sure you eat, otherwise after 10pm it's impossible to find anything open at the hotel.

we needed beds for three people. hotel has that availability

the Superior rooms were a decent size for a family of 4. Loved the location. Short walk from Paddington station where you can catch the Heathrow Express from th airport. Plus 3 subway lines right by the hotel. Plenty of restaurants nearby and you can walk to Hyde Park.

Our room was clean but dated. Most of the staff where friendly. Hotel was in a good location to tour London.

Very Classy reception area and bars and restaurants. The room we had was spacious, but seemed low on lighting. Was surprised to learn, no water was available to us in the room, unless if we paid a GBP5 surcharge for each bottle.. :( The front desk and concierge staff were very helpful and professional. THANKYOU!!! Very conveniently situated near bus / Underground networks. Large variety of local restaurants within walking distance. Will certainly look to book here in the future. Thanks

225 Edgware Road London England

Hotel highlights

  • Walking distance to Oxford Street and Park Lane
  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool

Hilton London Metropole places you in London City Centre, within a leisurely stroll of popular sights such as Oxford Street and Park Lane. This 4-star hotel has 1059 rooms and welcomes guests with 4 restaurants, an indoor pool, and a health club.


Dining

This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

Guests can expect to find WiFi, wired Internet, and 32-inch an LCD TV with pay movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a minibar.


Property features

Guests of Hilton London Metropole have access to an indoor pool, a health club, and a sauna. Self parking is offered for GBP 35 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and express check-in.

Room options

Room, 1 King Bed

King 1 | Sleeps 2
from $194

Deluxe Room, 1 Queen Bed

Queen 1 | Sleeps 2

Executive Room, 1 King Bed, Business Lounge Access

King 1 | Sleeps 2

Deluxe Twin Room

Twin 2 | Sleeps 2

Studio Suite

King 1 | Sleeps 2

Guest reviews for Hilton London Metropole

Everyone (21) Business (8) Couples (7) Family (12) Other (2) Friends (4)
5
Everyone

By on May 23, 2019

4
Families Friends

Location was good easy to commute to the shopping streets Oxford Street also good restaurants are in this Area

By on Mar 21, 2019

3
Families

Location was good. Service was slow especially at the restaurants in the hotel.

By on Mar 13, 2019

5
Families

The hotel needs a lower sign (eye view) on building stating Hotel name. When you are walking you can not see name unless you across the street. Hotel is clean and rooms are spacious.

By , from Hempstead, US on Feb 28, 2019

4
Everyone

nice location and overall good experience, rooms were bit small but clean and comfortable

By , from Dubai on Nov 12, 2018

2
Everyone

The lobby and main floor premises were really nice BUT our room was very dated, in poor condition and in need of repair. The hook on the back of the bathroom door was broken, the lamp shades were falling apart and the bathroom tub was in need of repair. It was very disappointing.

By , from Raleigh, NC on Nov 9, 2018

5
Everyone

By on Nov 2, 2018

1
Everyone

This hotel is awful! The rooms are not kept up and the overall hotel is old and not friendly.

By on Sep 13, 2018

4

interesting neighborhood with great tube access.

Everyone

Breakfast was fantastic, the room was a good size and perfectly air-conditioned.

By on Aug 29, 2018

5

perfect for people arriving at on heathrow express

Everyone

We stayed here 7 nights. Hotel Reception staff is extra helpful and nice. They made things perfect for us to suit our needs. Conceirge staff is also amazing. They started communicating with us before our arrival from US over email, and had plans ready for us upon our arrival. Rooms were very nice, comfortable, and clean. There are a lot of transport options available from this location, so we were able to plan our outings very easily on very short notice. Food is available 24 hours in this area, and there is a 24 hour Tesco Express just 3 min walk away.

By , from Princeton, NJ on Jul 30, 2018

Hilton London Metropole

225 Edgware Road, London, England W2 1JU