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Holiday Inn London - Kensington High St. by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Creator video
Property amenity
Bar (on property)
Couples treatment rooms, sauna, body treatments, aromatherapy

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Wrights Lane, Kensington, London, England, W8 5SP
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Kensington Palace
    ‪10 min walk‬
  • Place, Royal Albert Hall
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Premium Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room

7.4 out of 10
Good
(13 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room

7.6 out of 10
Good
(49 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible

7.8 out of 10
Good
(22 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed

7.0 out of 10
Good
(18 reviews)
  • 257 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

7.6 out of 10
Good
(259 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed

7.2 out of 10
Good
(32 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 2 Twin Beds

7.6 out of 10
Good
(21 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Twin Beds

7.4 out of 10
Good
(83 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchenette

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

London

Located in London City Centre within a short walk of Kensington Palace, Holiday Inn London - Kensington High St. by IHG is within a mile (2 km) of other popular sights such as Royal Albert Hall. This 706-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Kensington High Street - 1 min walk - 0.1 miles
  • Holland Park - 6 min walk - 0.4 miles
  • Kensington Gardens - 7 min walk - 0.4 miles
  • Kensington Palace - 10 min walk - 0.6 miles
  • Royal Albert Hall - 15 min walk - 0.8 miles

Getting around

  • High Street Kensington Station - 2 min walk
  • Kensington (Olympia) Underground Station - 20 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Jacuzzi - ‬3 min walk
  • ‪Dishoom Kensington - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Knoops - ‬4 min walk
  • ‪Pret a Manger - ‬4 min walk

About this property

Holiday Inn London - Kensington High St. by IHG

Guests of Holiday Inn London - Kensington High St. by IHG enjoy a full-service spa, an indoor pool, and a gym. Self parking is offered for GBP 45 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 45 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boulevard Restaurant
  • Lounge Bar
  • Starbucks

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Frequently asked questions

Is free cancellation available at Holiday Inn London - Kensington High St. by IHG?

Holiday Inn London - Kensington High St. by IHG offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn London - Kensington High St. by IHG?

As of Feb 28, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London - Kensington High St. by IHG on Mar 1, 2026 start from 105.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn London - Kensington High St. by IHG?

This hotel is situated in London City Centre within a 10-minute walk of Kensington High Street and Kensington Gardens. You'll also find Hyde Park and Kensington Palace less than a mile away.

Is there parking available at Holiday Inn London - Kensington High St. by IHG?

Yes, parking is offered for GBP 45 per day. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa available at Holiday Inn London - Kensington High St. by IHG?

There is a full-service spa available for guests to enjoy and services include prenatal massages, Swedish massages, body wraps, and couples treatments.

Does Holiday Inn London - Kensington High St. by IHG feature a casino at the property?

No, Holiday Inn London - Kensington High St. by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn London - Kensington High St. by IHG?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Holiday Inn London - Kensington High St. by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn London - Kensington High St. by IHG have a hot tub?

No, but this hotel does have a sauna.

Does Holiday Inn London - Kensington High St. by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn London - Kensington High St. by IHG serves a full breakfast for a surcharge each morning at Boulevard Restaurant.

Does Holiday Inn London - Kensington High St. by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London - Kensington High St. by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn London - Kensington High St. by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn London - Kensington High St. by IHG?

The closest major airport to Holiday Inn London - Kensington High St. by IHG is London City Airport (LCY), which is 13.3 mi away (69 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14 mi away (34-minute drive).

Are there rooms with balconies at Holiday Inn London - Kensington High St. by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn London - Kensington High St. by IHG.

Does Holiday Inn London - Kensington High St. by IHG have a wedding venue?

There are wedding services available at Holiday Inn London - Kensington High St. by IHG if that's in your vacation plans.

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 780 out of 1712 reviews
Rating 8 - Good. 490 out of 1712 reviews
Rating 6 - Okay. 228 out of 1712 reviews
Rating 4 - Poor. 113 out of 1712 reviews
Rating 2 - Terrible. 101 out of 1712 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Wayne, Ft. Lauderdale

Stayed 3 nights in Jan 2026

10/10 Excellent

Wayne, Ft. Lauderdale

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff are excellent. The hotel had a gym and a pool whichbis not something many London hotels have. The rooms are small but clean. For a solo business traveler, this hotel is great value for the money. I have stayed at thia hotel before and I would return without hesitating.
Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Liked: Property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Just a few steps from Kensington high street tube station so easy to get around london. Beautiful and quiet area with lovely shops and cafes . The staff were all lovely and helpful . The breakfast was very good . The rooms lovely, bright and exceptionally clean . Coffee, tea and kettle in the room . My experience was excellent and I will choose to stay here again when I next come to london.
Stayed 3 nights in Nov 2025

4/10 Poor

Florian, Steinbrunn

Everything just felt slightly bad.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tracey

Stayed 5 nights in Nov 2025

8/10 Good

ANDREW

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always good year on year returing..
Stayed 3 nights in Nov 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , standard room comfortable, clean , staff friendly and professional . Easy to check in . Christmas decorations very beautiful ! We will come back
Stayed 4 nights in Nov 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This is a big, busy hotel. The standard room was quite cramped and we had another large bed that was just 2 single beds stuck together. This is not a double/king! Jacuzzi was frothing from some poorly rinsed out cleaning fluid. No skin reaction yet, fingers crossed. Changing rooms have no locks on lockers so bring your own or risk leaving valuables.
Stayed 1 night in Nov 2025

10/10 Excellent

Marisa

Stayed 2 nights in Nov 2025

2/10 Terrible

Stephanie, San Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very displeased overall. Poor response regarding issues such as malfunctioning toilet and mold on shower curtain. Was only given option to move to a different room on my last day of week long stay. One day my room wasn’t made up at al and I was never given an explanation. Food in hotel restaurant was awful. Breakfast buffet poorly organized so by the time you run around whatever you first chose is cold.
Stayed 7 nights in Nov 2025

10/10 Excellent

V

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Unfortunately, the room size was a bit too small for 2 people, but everything else was excellent. The SPA and breakfast was great, all rooms were clean and well maintained. There is a Starbucks cafe in the ground floor also available and the bar to serve drinks to people. The location of hotel is very well positioned, just 3 minutes aways from the tube or the main road with plenty bus options.
Stayed 2 nights in Nov 2025

2/10 Terrible

Ben

Stayed 1 night in Nov 2025

10/10 Excellent

Brunna, London

Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely birthday cake plate provided and wine - so sweet of the team.
Stayed 1 night in Nov 2025

8/10 Good

ZHENCHENG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean but super small
Stayed 2 nights in Nov 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities
Friendly staff and great location
Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Stayed 1 night in Oct 2025

10/10 Excellent

Sian-Elin

Traveled with partner
Liked: Amenities
The staff were so helpful. They made our special occasion stay even more special. The only downside was breakfast on the Sunday morning when all the coffee machines weren’t working. Also, one of the lifts wasn’t working for three nights. Having said that, I would highly recommend Holiday Inn. It is a great hotel!
Stayed 3 nights in Oct 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was average at best but definitely not worth the money. We were talked into an upgrade which also was absolutely not worth it, dread to think what the room would have been like if we didn't upgrade. The room was very dark even with all the lights on, plus one light above the bed didn't work. Bathroom door lock was broken too, not a big deal but not great for a superior room. One day housekeeping didn't clean the room by the time we arrived back home at 5pm. When we called to ask for the room to be serviced they did arrive quickly. The surrounding area of the hotel is nice, near High Street Kensington, and there are decent seating areas in the foyer and reception. Would I use it again? Not at the same price, could have found much nicer hotels for the same price and even nearer central London.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, immaculate and reasonably priced.
Stayed 1 night in Sep 2025

8/10 Good

Harminder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Lifts were broken throughout the stay however to the point my mother had to use the stairs from 4th floor with her bad knees.
Stayed 2 nights in Nov 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities
Rooms were clean and staff were really nice and courteous.
Stayed 1 night in Oct 2025

10/10 Excellent

Keara

Stayed 6 nights in Oct 2025

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
I dint make breakfast I had been v sick though the night and the morning . All the staff were so kind especially the head of security and a guest who was a pilot who help me when I became faint and wouldn’t leave me until a member of staff arrived to help .
Stayed 1 night in Nov 2025

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