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Park Plaza County Hall London

4.0 out of 5.0

Recent guest reviews

Great overall value, laundry room was tiny though.

The shower door can not close the water out of the floor. Handwheel faucet leaks

Stayed two nights on short notice at Park Plaza County Hall. Moderately priced and very comfortable. Hotel restaurant has a varied Italian menu and food quality was excellent. I would stay again without hesitation.

Perfect location and the staff is wonderful. The shower is horrendous, no door and water gets everywhere. Also, the lobby contains 3 small benches. It's super tight.

Location is amazing and breakfast was excellent. Uber's JD a hard time getting here though--a couple of cancelled fares.

Overall pretty good. The rooms did not have wash clothes, or any extra towels. As well as everyday we needed to call the front desk as the rooms were very cold and ask them to turn up heat!! The bathroom shower door did not stay shut so the floor was quite wet.

It would be a 5 if: wifi connection was better/more reliable, and the bed/pillows more comfortable. Very helpful staff, great location - walking distance from London Eye, Big Ben, etc. (5 minutes?). Weak Wifi connection would've been an issue for business travel.

The location is great to walk to some of the main points of interest in London.

Great service .... Within walking distance and Convenient to Westminster Abbey and Big Ben ...

Very comfortable bed and clean. Close too The London eye, Big Ben and Waterloo train and subway station

Terrific location for a reasonable price. Clean, comfortable and very quiet. Quite Spacious for 4 people, included a kitchen. Would have stayed longer and enjoyed the sites within walking distance! Easy access to Waterloo subway as well. Great concierge!

Excellent in everything, but had to walk across the street and eat at park plaza Westminster...

This hotel is in an ideal location. It is a three minute walk to Waterloo Station and the London Eye. All other attractions are within twenty minutes walking or on the train-due to waiting times and the walking within the station to catch the tube. I had a family room which was adequate in size. Beds were separated by bathroom so privacy was possible. Mattress on pullout coach was very thin so not the most comfortable. Staff was friendly. The hotel did not have adequate adapters so bring your own. Shower made a lot of noise that the hotel was unable to correct but the staff was very friendly and courteous.

The hotel exceeded my expectations. Start was as polite as can be. Will do this again. The same goes for Paris. Thank you.

We were happy with the hotel service & location. Staffs were very nice. Only thing is the wifi in the room is not reliable all the time.

The Park Place County Hall was the perfect hotel for me and my fiance on our first trip to London. The price was perfect, and the room was very spacious. It was perfectly located next to bus stops, the London Underground and some major sight seeing such as the Palace of Westminster, Westminster Abbey, and the London Eye just to name a few. Everything was very clean and comfortable. I would definitely stay here again when I come back to London!

Very nice place to stay. Beautiful view from the rooms. Great location.

Only thing was one of the lifts was down which caused a delay in the especially busy times like the morning and evening. Water from the tap was often warm so had to use bottled water. Other than that, fantastic hotel and I would stay again.

Fabulous service! Great location. Walking distance to many sites and attractions. Knowledgeable staff who will answer any questions you may have. Clean and comfortable hotel.

The location can't be beat -- it is right around the block from the Eye and very close to Waterloo station, which made transportation very easy. We arrived from the US at 8am, but were not allowed to check-in until 2pm, so in case you were thinking that they would be more than happy to accomodate an early check-in, think again... they are not. Also, our "city-view" room was actually a "back-of-train-station-view" room, so don't think that "city view" means you will have the lights of the Eye shining through your window. You can pay more for "Eye view room" if this is what you're looking for. The room itself was great and very quiet.

1 Addington Street London England

Hotel highlights

  • Walking distance to London Eye and London Dungeon
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in London City Centre, Park Plaza County Hall London is within a 10-minute walk of popular sights such as London Eye and London Dungeon. This 4-star hotel welcomes guests with 399 rooms and conveniences like a full-service spa, a 24-hour fitness center, and free in-room WiFi. Big Ben and Sea Life London Aquarium are a short walk from the hotel, which is in the historical district.


Dining

This hotel serves as home to a bar, along with a buffet restaurant that specializes in Italian cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 399 rooms are soundproofed and have an array of amenities, including microwaves, minibars, and laptop-compatible safes. Guests can expect to find free WiFi and wired Internet, plus plasma TVs with satellite channels and pay movies. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

Guests staying at Park Plaza County Hall London enjoy access to a full-service spa, a 24-hour fitness center, and a sauna. Valet parking is available for GBP 45 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 7 meeting rooms, and a business center.

Room options

Superior Double Room, 1 Double Bed

Full 1 | Sleeps 2

Studio

Full 1 | Sleeps 4

Executive Studio

Full 1 | Sleeps 4

Junior Suite

Full 1 | Sleeps 4

Guest reviews for Park Plaza County Hall London

Everyone (11) Couples (6) Business (2) Family (4) Other (4) Friends (1)
4

great location & value

Everyone

Great overall value, laundry room was tiny though.

By on Aug 13, 2017

4

nice hotel close to the london eye

Everyone

The shower door can not close the water out of the floor. Handwheel faucet leaks

By on Jul 10, 2017

Review comment responded on Jul 18, 2017

Dear guest, Thank you for taking the time to send your review. We are glad to read that you enjoyed your time in our hotel, however, we would like to apologise about the shower door, I will pass your feedback onto the Chief Engineer. We are looking forward to welcoming you back. Kind regards,

4

affordable luxury.

Everyone

Stayed two nights on short notice at Park Plaza County Hall. Moderately priced and very comfortable. Hotel restaurant has a varied Italian menu and food quality was excellent. I would stay again without hesitation.

By on Jul 9, 2017

Review comment responded on Jul 18, 2017

Dear guest, Thank you very much for your kind words. We are glad to read that you had a great stay in our hotel and that you loved our restaurant, I will pass your feedback onto the F&B Manager. We are looking forward to welcoming you back. Kind regards,

4

close to everything

Everyone

Perfect location and the staff is wonderful. The shower is horrendous, no door and water gets everywhere. Also, the lobby contains 3 small benches. It's super tight.

By , from massachusetts on Jul 6, 2017

Review comment responded on Jul 9, 2017

Dear Ro Thank you for your wonderful review. We all hope that we have a chance to welcome you back again in the future. Kind Regards Bradley Werb Front of House Manager

5

location is amazing and breakfast was excellent.

Everyone

Location is amazing and breakfast was excellent. Uber's JD a hard time getting here though--a couple of cancelled fares.

By , from Guam on Jun 4, 2017

Review comment responded on Jun 6, 2017

Dear Jacque, Thank you very much for your review. We are delighted to read that you had a great stay in our hotel, I will pass your feedback onto my colleagues. We are looking forward to welcoming you back. Kind regards,

3

cold rooms

Everyone

Overall pretty good. The rooms did not have wash clothes, or any extra towels. As well as everyday we needed to call the front desk as the rooms were very cold and ask them to turn up heat!! The bathroom shower door did not stay shut so the floor was quite wet.

By , from usa on Mar 13, 2017

Review comment responded on Mar 16, 2017

Dear Ronnie, Thank you very much for your review. We are so sorry to read about your disappointment, I will pass your feedback onto the Head housekeeper. We are looking forward to welcoming you back soon. Kind regards,

4

great location, comfortable room

Everyone

It would be a 5 if: wifi connection was better/more reliable, and the bed/pillows more comfortable. Very helpful staff, great location - walking distance from London Eye, Big Ben, etc. (5 minutes?). Weak Wifi connection would've been an issue for business travel.

By , from Washington, DC on Nov 4, 2016

Review comment responded on Nov 8, 2016

Dear Esteban Thank you for your amazing review. We are thrilled your stay was amazing while in London. The team and I hope that we will see you again sometime soon. Kind Regards Bradley Werb Front of House Manager

5

great location!!!!

Everyone

The location is great to walk to some of the main points of interest in London.

By on Aug 17, 2016

Review comment responded on Aug 21, 2016

Dear Guest. Thank you for your review. We are glad you enjoyed the hotel's location and we do hope to see you again soon. Kind Regards Bradley Werb Front of House Manager

5
Everyone

Great service .... Within walking distance and Convenient to Westminster Abbey and Big Ben ...

By on Jul 11, 2016

Review comment responded on Jan 1, 1970

Dear Guest. Thank you for your Review. We are so happy you enjoyed your time with us while in London and we cant wait to see you again. Kind Regards Bradley Werb Front of House Manager

4

nice hotel.

Everyone

Very comfortable bed and clean. Close too The London eye, Big Ben and Waterloo train and subway station

By on Jun 19, 2016

Review comment responded on Jun 23, 2016

Dear Guest Thank you for your review. We are thrilled you enjoyed your time with. Our location is perfect for the many sights and sounds of London and we hope to see you again in the future. Kind Regards Bradley Werb Front of House Manager