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Recent guest reviews

Amazing location, surrounded by history. Great service, restaurant, and bar.

Very noisy. Street noise, construction in the building next door, and wind banging a window all night

Great location. Lobby is beautiful. Rooms are large and comfortable. Food is great. Staff is helpful. History of Whitehall.

Great location and friendly staff. On site dinning was also very good. Thank you to all!

Great location and you can walk to all of London's top sights. The rooms are spacious, but dated and it is very noisy all night long. The walls are paper thin too. We paid for a garden view and our view was of tree tops. The front desk offered to move us, but we should have gotten a garden view originally because we paid for it. The hotel offers a complimentary mini bar and coffee, which is a great perk. But.....they do not refill it regularly although it is supposed to be refilled daily. Lastly, the outside of the building and gardens are magnificent. But the inside of the hotel has absolutely no character.

This historic building is in a wonderful location near Trafalgar Square. However it does not meet the general standard for a five-star hotel, as the rooms are quite shabbily appointed and small. The bathroom is average, not a luxury room or bathroom at all. The balconies might be a nice feature, however it is prohibited to go out onto them. I would not stay here again for the price.

Loved the fact that they had robes and slippers in the room, as well as free water and sodas. Unfortunately they would only replace with sparkling water and would have preferred still water. Also the fridge, was cooling. I dont think this is a property issue, as more than a custom issue, but, when I asked for a coke with ice, they brought me a warm coke with 3 little ice cubes - LOL

Love the location, the building itself, the history of the building, the friendliness and attentiveness of the staff, the wonderful doorman in the top hat.

Excellent location in London, beautiful hotel w fascinating history. In the room, the lighting could be better controlled (eg, only 1 person could read in bed), and the tv was difficult to manage with the remote control. Otherwise it was comfortable, clean, classy and well-appointed.

Beautiful property with amazing staff. Nicest hotel my daugther calims to have ever stayed in.

Very nice hotel located in a part of London where there were many things to see and do.

Great hotel in a great location for a reasonable price.

We were tourists for five nights and found The Royal Horseguards to be perfect. Great staff and room. The bed was super comfortable. EXCELLENT location for tourists, right in the middle of things, great access to The Tube. We hope to be back soon and hope to make this our base of operations again. The only thing that kept me from giving it 5s all the way was that we had a small issue with the air conditioner control that did not get resolved.

Nice hotel with great location! The hotel staff were very friendly and very professional!

A palace to rival many. Amazing property with a splendid beautiful view and a wonderful friendly staff made this a truly royal stay

We loved the location, close to many sites, a theater, and the National Gallery. The view from our room of the river was wonderful. We found the staff very helpful as well. The workout room as good, with a rowing machine, which was great--and the room was kept cool. All in all, we enjoyed our stay and would go back in a minute!

Great location Beautiful garden Great restaurants Amenities lacking Rooms small Service excellent

2 Whitehall Court London England

Hotel highlights

  • Walking distance to The Strand and Charing Cross
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in London City Centre, The Royal Horseguards is within a 10-minute walk of popular sights such as National Gallery and Churchill War Rooms. This 282-room, 5-star hotel has a restaurant, free in-room WiFi, and a fitness center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning off right with full breakfast served for a fee.


Rooms

All of The Royal Horseguards's 282 air-conditioned rooms provide coffee makers, safes, and phones. 49-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport Egyptian cotton sheets. Ironing boards, desks, and wardrobes or closets are also standard.


Property features

Guests of The Royal Horseguards enjoy a fitness center, free WiFi in public areas, and a business center. Valet parking is available for GBP 110 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a terrace, laundry facilities, and a fireplace in the lobby.

Room options

Deluxe Twin Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

River View Room 1 Double Bed

1 Double Bed | Sleeps 2

River View Room 1 King Bed

1 King Bed | Sleeps 2

Standard Single Room, 1 Twin Bed

1 Twin Bed | Sleeps 1

Guest reviews for The Royal Horseguards

Everyone (23) Couples (2) Family (7)
5
Everyone

Amazing location, surrounded by history. Great service, restaurant, and bar.

By , from New York City on Jan 20, 2020

Review comment responded on Jan 20, 2020

Thank you for your recent review regarding your stay at The Royal Horseguards Hotel. We do pride ourselves on our luxurious facilities and decor so it’s great knowing that you enjoyed every single aspect of your stay - from our superior hospitality to our award winning 1212 Restaurant. We cannot wait to welcome you back to our fabulous city and regal hotel for another wonderful stay!

4
Family Family

Very noisy. Street noise, construction in the building next door, and wind banging a window all night

By on Dec 11, 2019

Review comment responded on Dec 11, 2019

Thank you for your feedback. We are truly sorry to know that you found your room noisy. Being a listed building we are unable to make any structural updates to our building. However, we understand that this does not make up for your disappointment. On your next visit please do let us know and we will do our best to move you to a more comfortable bedroom.

5
Friends

Great location. Lobby is beautiful. Rooms are large and comfortable. Food is great. Staff is helpful. History of Whitehall.

By , from Fort Lauderdale on Oct 21, 2019

Review comment responded on Oct 21, 2019

Thank you for your 5 star review. I am delighted to know that you had an exceptional stay with us and that we exceeded your expectations on all aspects of your stay, including our elegant bedrooms and amazing history. It was an absolute pleasure to host you on this stay and we greatly look forward to spoiling you on your next stay to our regal hotel!

5
Family

Great location and friendly staff. On site dinning was also very good. Thank you to all!

By , from New York on Aug 27, 2019

Review comment responded on Aug 27, 2019

Hello and thank you for the review! I am absolutely delighted that you had a great experience in our amazing hotel! We are very proud of our castle looking hotel. We pride ourselves on consistently delivering 5* service to ensure that each and every guest visit is truly outstanding.I will be sure to share your amazing experience with the team. We very greatly look forward to looking after you on your next visit.

3
Partner Couples

Great location and you can walk to all of London's top sights. The rooms are spacious, but dated and it is very noisy all night long. The walls are paper thin too. We paid for a garden view and our view was of tree tops. The front desk offered to move us, but we should have gotten a garden view originally because we paid for it. The hotel offers a complimentary mini bar and coffee, which is a great perk. But.....they do not refill it regularly although it is supposed to be refilled daily. Lastly, the outside of the building and gardens are magnificent. But the inside of the hotel has absolutely no character.

By on Jul 21, 2019

Review comment responded on Jul 22, 2019

Thank you for your comments and rating. I am sorry to know that you found our hotel in need of updating. We do take great pride in our Victorian property with regular refurbishments while still maintaining our rich heritage and many original features. We do hope that we have the pleasure of welcoming you back to our regal hotel in the very near future.

3
Everyone

This historic building is in a wonderful location near Trafalgar Square. However it does not meet the general standard for a five-star hotel, as the rooms are quite shabbily appointed and small. The bathroom is average, not a luxury room or bathroom at all. The balconies might be a nice feature, however it is prohibited to go out onto them. I would not stay here again for the price.

By on Jul 17, 2019

Review comment responded on Jul 18, 2019

Thanks for the review. I thrilled to know that you found our castle-like well located but am sorry to know that you found our hotel in need of updating. We do take great pride in our Victorian property with regular refurbishments while still maintaining our rich heritage and many original features. I do hope that you return for a much more enjoyable future stay.

4
Family Business Business

Loved the fact that they had robes and slippers in the room, as well as free water and sodas. Unfortunately they would only replace with sparkling water and would have preferred still water. Also the fridge, was cooling. I dont think this is a property issue, as more than a custom issue, but, when I asked for a coke with ice, they brought me a warm coke with 3 little ice cubes - LOL

By , from Orange, CA on Jul 10, 2019

Review comment responded on Jul 11, 2019

Thank you for the feedback! I am glad that you made full use of all the superb amenities which are included, including the cosy bathrobes, crisp Egyptian bedding and comfy slippers. Practical, luxurious comforts can make a world of a difference and leave you relaxed and utterly spoilt!

5
Family

Love the location, the building itself, the history of the building, the friendliness and attentiveness of the staff, the wonderful doorman in the top hat.

By on Apr 24, 2019

Review comment responded on Apr 25, 2019

Thank you so much for taking the time to share your 5* review of your recent stay with us.I am so happy to hear that you had an exceptional stay and were not disappointed. We do take great pride in our regal Victorian building. Which coupled with our 5* team ensure that your stay is nothing short of unforgettable from start to finish.

5
Family

Excellent location in London, beautiful hotel w fascinating history. In the room, the lighting could be better controlled (eg, only 1 person could read in bed), and the tv was difficult to manage with the remote control. Otherwise it was comfortable, clean, classy and well-appointed.

By on Mar 2, 2019

Review comment responded on Mar 2, 2019

Thank you so much for your gracious 5 star review. I am happy to read that you enjoyed the well appointed bedroom that was allocated to you, although we are sorry to know about the lighting. Our guests satisfaction and comfort is of the utmost importance so I am extremely pleased that you enjoyed every detail of your visit.We cannot wait to spoil you again on your next stay!

5
Everyone

By on Mar 2, 2019

Review comment responded on Apr 1, 2019

Thank you for taking the time to rate your visit with us! We greatly look forward to welcoming you back for another superb stay!

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