Park Grand Paddington Court4.0 out of 5.0
Recent guest reviews
The staff at this hotel went above and beyond to make my stay enjoyable. They were helpful, friendly and accommodating at all times. When the reception staff realised I was returning to London after a long absence they sent a complimentary bottle of wine and dessert to help me celebrate my trip. The rooms were lovely and clean. I will be staying here again when next in London!
I stayed here after being sent from another of their sister hotels due to some mix up. So I wasn't too happy when I arrived. However, check in went okay and there was a man to carry my bags and show me to my room. This was good as my room was across the street in a completely different building! This was not good. I was even more disappointed when led down some narrow stairs into the basement and shown into a very small room. There was a window which looked into a square courtyard with barely enough room for a handkerchief and a direct view into the adjacent room. I kept the curtains shut. I didn't really get a good nights sleep as the room was quite hot, but the bed was reasonably comfortable and everything was very clean and tidy. The bathroom was nice and the shower in the morning was also very good. For breakfast I had to cross back over the street. It was not obvious where the breakfast room was and it was a while before I found someone to direct me. The waitress seemed most put out that I didn't want a tea or coffee with my breakfast. The food was good and I enjoyed my meal. This was not the hotel I was expecting but I haven't let that colour my judgement. I am reviewing as honestly as I can. This was not as good as it could have been.
This is a lovely boutique style hotel. The staff is very helpful and accommodating. Our room was a Club Room and very nice. Is was nice that they had a USB port for charging. The amenities provided were nice.It was very clean and well maintained. The location is nice. A quiet area, but easy to access the rest of London on the tube. Lancaster Gate station is the closest, however in the opposite direction and one'or two blocks further is Paddington Station. There are lots of restaurants and shops at this station. There is one minor reason and one major reason that I did give this property a "5". The minor reason,our room was on the lower lever so we had a view of a window well. This was minor, however limited the natural light to the room, and honestly if not for the major reason, would not be critical. The major reason - twice we asked for a wake up call, to ensue we used all means as we had specific times to be on time for a tour and being picked up for our Eurostar Train and both times the hotel failed to provide the call. This was extremely disappointing and stressful. Travelers depend on wake up calls and this should be a given. The fact that this was missed twice is why I rated the way I did. With that said, I would highly recommend staying here and will stay there on our next trip to London. I will just ensure I bring a travel alarm.
I love staying in park grand Paddington court, cheap prices and and high standards of room and service. Fatma is the star of the reception in the hotel, always smiling and helpful. The hotel staff go beyond expectations for the service. Definitely coming back.
Freezing cold room. Shower freezing cold. Heating didn’t work. Tiny, tiny, tiny room. Complained to front desk staff who didn’t seem terribly bothered and were rather rude. I cut short my stay and booked elsewhere. Don’t bother.
Recently had a wonderful stay at this hotel made very special by Luanne who delivered a very warm welcome and continued to deliver excellent service throughout our stay. Lovely room, great location. Will definitely go again and would recommend.
Although the location of the hotel is perfect and close to the marvelous Hyde park and near to Oxford street the shopping center, but I was disappointed when I found a very tiny room that they call double and it hardly could bear a single person, the quickly responded to my complaint and offered an larger room but in the basement!! Anyway the room equipped with a mini bar and a microwave. The path is also tiny but clean. I booked a bed only room but I don’t think they have a restaurant for breakfast, just a small coffee hall. I would think for another hotel in my next visit to London.
Location was great with very friendly and helpful staff in Reception and on the door. My room was good with a comfortable bed and a good shower. Breakfast set me up for the day. All in all, a good nights sleep - just what I needed.
Very nice hotel about 5 mins walk from Paddington Station. We were given a room upgrade as it was my 30th bday. The room was a great size and the bed and pillows were very comfy. When we arrived back to the hotel in the evening after going to the theatre we found a cake towel sculpture with fresh flowers on it on our bed as well as an actual piece of cake. This was a lovely surprise and we appreciated it - thank you. Breakfast was good quality and there was a varied selection. All staff we encountered were friendly and helpful. The only downside was that there was some kind of fan near the window to our room (maybe to do with the heating system?) and it was noisy throughout the night. Overall though we enjoyed our stay.
Generally, the location is very good, breakfast is average, and reception staff needs training in how to manage reservations and their visitors! I don’t want to mention the unexpected incident we had upon arrival but if we did not insist not to charge us the first night and give us complimentary free breakfast all the days we were there the hotel management wouldn’t care i think a lot. Actually we asked to see the hotel manager but never showed up was in meetings all time. Our case was solved with the help of the client service person a very helpful lady that listened to our complain and took action. Breakfast staff really very polite and helpful too. Room was average and expected more that what was offered!!!
- Walking distance to Kensington Gardens and Hyde Park
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Concierge services
Located in Bayswater, Park Grand Paddington Court is a leisurely stroll from popular sights such as Kensington Gardens and Hyde Park. This 200-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Located in central London, the hotel is also near Royal Albert Hall and Buckingham Palace.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with English breakfast, available for a fee.
All 200 air-conditioned rooms feature coffee makers, free newspapers, and safes. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Ironing boards, desks, and free toiletries are other standard amenities.
Park Grand Paddington Court features free WiFi in public areas, a meeting room, and laundry facilities. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 1238 reviews