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Copthorne Tara Hotel London Kensington

4.0 out of 5.0

Recent guest reviews

heating didnot work, very noisy when fan or heater turned on

could not really say if the heating worked or not - switched thermostat setting to the max [i guess 26 deg c], , and moved fan setting to 1 - no apparent heat coming, a little annoying noise; noise more annoying at the 2 setting and very annoying when set at 3 with cold air blowing instead of heat - decided to switch off. Bathroom drain had an annoying suction system when taking a shower, but only for that short duration. Also the bath door "stall " would not close - causing some water to splash out.

Our non-smoking room smelled like someone had been smoking in it moments before we arrived. Our AC didn't work properly. The furniture was very old and needed to be replaced. The hotel is in a great location, but is in heavy need of a renovation. Overall Disappointing.

London is a very nice place. we toured different places and Windsor castle is amazing. Stonehenge is very unique. Kensington palace is also great.

My daughter, granddaughter, and I stayed at the hotel 5 nights. The staff was very helpful and always available to answer any questions. I highly recommend this hotel.

Worn, old fixtures, idiosyncratic lighting controls in the rooms. The management of the bar is terrible. Three nights in a row I had to chase the staff to get a drink--and then wait to get my bill. Fire them all--or at the very least get some management.

First time in London and heard horrible stories about hotels, but I'm happy to say this one was a pleasant surprise. It was in a great neighborhood and the staff was very nice.

The hotel easy to reach in Kensington by taxi or public transport . In the area you will find several small pubs (not many) and restaurants of medium to good quality. The hotel staff is pleasant and working to make your stay good. The hotel has a brasserie and Chinese style restaurant with good quality food and ok prices. The staff of restaurant is friendly. Generally the rooms have most amenities you might expect.

9 days and 8 nights...it was not excellent but it is very comfortable except on a day the aircondition did not work but was fixed the following day. There was one staff who was curt and was not happy serving us...maybe because it was late in the evening. Thank you.

Very nice. Modern condition and updated. Large room for London. Very convenient to tube and shops. Horrible WiFi and no business center.

Great location, great neighborhood. Room lacked storage drawers, no shears on windows, curtain rod not attached on each end.

Bad internet (pretty useless). Dated facilities. Small double bed. Club lounge food isnt great. Coffee machine sucks

The hotel is very nice and the staff is excellent. Being located 1 long block from the Kensington High Street Underground station made it a great place to be located - especially if you are arriving via LHR. Breakfast is excellent and Marco the Concei concierge was extremely helpful. We will stay there again.

Friendly staff very helpful, clean, nice size rooms.

quiet and a great location. room was clean and staff was nice.

I had a great stay at Copthorne Kensington which is my first trip to London. Love the not too tourist atomsphere, felt we safe going back to the hotel at 10pm all nights that I was there. Close to High Street which made is very special & transportation was a breeze. You had the buses, underground & the cabs right at your door step so to speak. For a first timer in London got around very well with maps & directions from people I met along the way. People of London were very accommodating with directions. Will be back for round two sometime this year.

I always stay at the Copthorne Tara, has a great, safe location.

Tara is a block away from High St Kensington Underground, but, is tucked back off the main street, so you don't hear traffic and noise yet have the convenience of train, taxis, shops and restaurants. Staff was very helpful.

Going back to Tara is like visiting the familiar. It changes in small ways from year to year but it is reliable and excellent value. The staff and location are two of the high points - the staff actually recognized me from past visits. The room was perfectly adequate - an excellent value for the cost.

T his was my third stay at this hotel this year....nine days each visit.This is an indication of my high regard for it.Excellent location on a quiet cul-de-sac and a stone's throw from the tube station .Fine, charming, helpful staff .Breakfast remains a fantastic exercise.It is amazing how the staff feeds so many guests with extraordinary speed and efficiency.A great value for the money.Highly recommended.

Room options

Standard Double Room

Full 1 | Sleeps 3

Club Double Room

Full 1 | Sleeps 3

Club Room, 2 Twin Beds

Twin 2 | Sleeps 3

Superior Room, 1 Double Bed

Full 1 | Sleeps 3

Guest reviews for Copthorne Tara Hotel London Kensington

Everyone (13) Couples (59) Business (25) Family (25) Other (24) Friends (9)
4

nice hotel, centrally located

Everyone

heating didnot work, very noisy when fan or heater turned on

By , from san jose, calif, usa on Nov 22, 2017

4

nice hotel in a central location

Everyone

could not really say if the heating worked or not - switched thermostat setting to the max [i guess 26 deg c], , and moved fan setting to 1 - no apparent heat coming, a little annoying noise; noise more annoying at the 2 setting and very annoying when set at 3 with cold air blowing instead of heat - decided to switch off. Bathroom drain had an annoying suction system when taking a shower, but only for that short duration. Also the bath door "stall " would not close - causing some water to splash out.

By on Nov 7, 2017

Review comment responded on Nov 17, 2017

Dear Guest Thank you for your review. I am pleased that you enjoyed your overall stay with us, particularly the location. Please accept my apologies for the issues you experienced with the Air conditioning and bathroom drain and door. I have passed your feedback to the team for attention. I hope to have the opportunity of welcoming you back in the near future. Kind regards Neil, General manager

2
Everyone

Our non-smoking room smelled like someone had been smoking in it moments before we arrived. Our AC didn't work properly. The furniture was very old and needed to be replaced. The hotel is in a great location, but is in heavy need of a renovation. Overall Disappointing.

By on Jul 21, 2017

Review comment responded on Jul 25, 2017

Dear Traveler Thank you for your review. I am really sorry that you experienced issues during your stay at the Tara, particularly with the room standards. Please accept my sincere apologies. I have passed your feedback to the team for improvement and I thank you for bringing these issues to our attention. I hope that your experience will not prevent you from returning in the future and giving us a chance to restore your faith in our hotel. Kind regards Neil Braude General manager

4

london vacation 2017

Everyone

London is a very nice place. we toured different places and Windsor castle is amazing. Stonehenge is very unique. Kensington palace is also great.

By , from san francisco california on Apr 4, 2017

5

great hotel close to an underground station, shops

Families

My daughter, granddaughter, and I stayed at the hotel 5 nights. The staff was very helpful and always available to answer any questions. I highly recommend this hotel.

By , from Texas on Mar 20, 2017

3

desperately needs to be renovated

Everyone

Worn, old fixtures, idiosyncratic lighting controls in the rooms. The management of the bar is terrible. Three nights in a row I had to chase the staff to get a drink--and then wait to get my bill. Fire them all--or at the very least get some management.

By , from San Francisco on Mar 19, 2017

5

perfect to what we wanted!!

Everyone

First time in London and heard horrible stories about hotels, but I'm happy to say this one was a pleasant surprise. It was in a great neighborhood and the staff was very nice.

By on Mar 12, 2017

5

stay during conference london

Everyone

The hotel easy to reach in Kensington by taxi or public transport . In the area you will find several small pubs (not many) and restaurants of medium to good quality. The hotel staff is pleasant and working to make your stay good. The hotel has a brasserie and Chinese style restaurant with good quality food and ok prices. The staff of restaurant is friendly. Generally the rooms have most amenities you might expect.

By , from new york on Feb 16, 2017

4

the location is excellent!

Everyone

9 days and 8 nights...it was not excellent but it is very comfortable except on a day the aircondition did not work but was fixed the following day. There was one staff who was curt and was not happy serving us...maybe because it was late in the evening. Thank you.

By , from San Francisco Ca on Sep 10, 2016

4
Everyone

Very nice. Modern condition and updated. Large room for London. Very convenient to tube and shops. Horrible WiFi and no business center.

By on Sep 7, 2016

Review comment responded on Sep 8, 2016

Dear Guest, Thank you very much for your recent visit, we are pleased that you mostly enjoyed your stay. We are very sorry that you experienced issues with our Wifi, our service providers are currently in the process of resolving this issue permanently. We hope to welcome you back soon. Niek, Operations Manager..