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DoubleTree by Hilton Hotel London - Hyde Park

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel London - Hyde Park

Terrace/patio
Exterior
Bar (on property)
Lobby
Junior Suite, 1 King Bed | Living area | 55-inch LED TV with digital channels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Gym
  • Room service

Explore the area

Map
150 Bayswater Road, London, England, W24RT
  • Kensington Gardens
    ‪1 min walk‬
  • Hyde Park
    ‪16 min walk‬
  • Royal Albert Hall
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

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Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 55-inch LED TV with digital channels

Junior Suite, 1 King Bed

  • 328 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 202 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Park View

8.4 out of 10
Very good
(5 reviews)
  • 202 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Corner

  • 249 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

In-room safe, desk, laptop workspace, blackout drapes

Family Room, Connecting Rooms

  • Park view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 199 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.4 out of 10
Very good
(24 reviews)
  • 199 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

8.6 out of 10
Excellent
(4 reviews)
  • 140 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | View from room

Room, 1 Queen Bed

8.2 out of 10
Very good
(27 reviews)
  • 178 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible

7.6 out of 10
Good
(13 reviews)
  • 209 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(21 reviews)
  • 200 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

In-room safe, desk, laptop workspace, blackout drapes

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Interconnecting Room

In-room safe, desk, laptop workspace, blackout drapes

Interconnecting Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for King Room

In-room safe, desk, laptop workspace, blackout drapes

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner King Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Corner King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room with Park View-Higher Floor

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room with Park View-Higher Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Sitting Area

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite with Sitting Area

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room-Higher Floor

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room-Higher Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

London

Located in London City Centre, DoubleTree by Hilton Hotel London - Hyde Park is adjacent to Kensington Gardens and within a 10-minute walk of other popular attractions like Portobello Road Market. This 228-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Kensington Gardens - 1 min walk - 0.0 miles
  • Portobello Road Market - 8 min walk - 0.4 miles
  • Hyde Park - 16 min walk - 0.9 miles
  • Royal Albert Hall - 17 min walk - 0.9 miles
  • Buckingham Palace - 8 min drive - 2.7 miles

Getting around

  • Queensway Underground Station - 3 min walk
  • London Paddington Station - 17 min walk
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪New Fortune Cookie - ‬3 min walk
  • ‪Aubaine - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪MEATliquor - ‬4 min walk
  • ‪Braserrie Bar by DoubleTree Hilton - ‬1 min walk

About this property

DoubleTree by Hilton Hotel London - Hyde Park

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Renovated in 2024, DoubleTree by Hilton Hotel London - Hyde Park offers a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for GBP 35 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
Guests can expect free WiFi and 55-inch LED TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Greek, Hungarian, Italian, Polish, Portuguese, Russian, Spanish

Similar properties

Daily buffet breakfast (GBP 22.00 per person)

Hilton London Hyde Park

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 794 reviews
$186 nightly
The price is $223
Jul 20 - Jul 21
Total includes taxes and fees
Hilton London Hyde Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 35 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 18.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Urban Meadow

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 205 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Renovated guestrooms - May 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 75 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 18.50 per person
  • Self parking fee: GBP 35 per night
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 75 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Hyde
DoubleTree Hilton Hotel London Hyde Park
DoubleTree Hilton Hyde
DoubleTree Hilton London Hyde Park
Hilton Hyde
Hilton London Park
Hilton London Park Hotel
Hotel Hyde
Hyde Hotel
London Park Hilton
DoubleTree Hilton Hotel Hyde Park
DoubleTree Hilton Hyde Park
DoubleTree by Hilton Hotel London - Hyde Park Hotel
DoubleTree by Hilton Hotel London - Hyde Park London
DoubleTree by Hilton Hotel London - Hyde Park Hotel London

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Hotel London - Hyde Park?

DoubleTree by Hilton Hotel London - Hyde Park provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Hotel London - Hyde Park?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London - Hyde Park on Jul 14, 2025 start from $194.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around DoubleTree by Hilton Hotel London - Hyde Park?

This hotel is situated in London City Centre, just steps from Kensington Gardens, and within a 10-minute walk of Kensington Palace and Portobello Road Market. You'll also find Kensington High Street and Hyde Park less than a mile away.

Will I be able to park at DoubleTree by Hilton Hotel London - Hyde Park?

Yes, parking is offered for GBP 35 per night. Accessible parking and bicycle parking are also available.

Does DoubleTree by Hilton Hotel London - Hyde Park feature a casino on the premises?

No, DoubleTree by Hilton Hotel London - Hyde Park doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Hotel London - Hyde Park?

No, there is no indoor pool at this hotel.

Is DoubleTree by Hilton Hotel London - Hyde Park a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Does DoubleTree by Hilton Hotel London - Hyde Park have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Hotel London - Hyde Park feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Hotel London - Hyde Park serves an English breakfast for a surcharge each morning at Urban Meadow.

Will DoubleTree by Hilton Hotel London - Hyde Park allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Hotel London - Hyde Park though service animals are welcome.

Does DoubleTree by Hilton Hotel London - Hyde Park have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from DoubleTree by Hilton Hotel London - Hyde Park?

The closest major airport to DoubleTree by Hilton Hotel London - Hyde Park is London City Airport (LCY), which is 13.2 mi away (64 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15 mi away (39-minute drive).

Can I book a room with a balcony at DoubleTree by Hilton Hotel London - Hyde Park?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or city views.

DoubleTree by Hilton Hotel London - Hyde Park Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 426 out of 1004 reviews
Rating 8 - Good. 337 out of 1004 reviews
Rating 6 - Okay. 138 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

ingkawan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Both rooms I had were clean and comfortable. However, if you stay above the restaurant, the music on the patio will be very loud until around midnight.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Ki Sook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for six nights before traveling to Edinburgh for three days. Initially, we didn’t book an additional two-night stay in London because we were considering other areas. However, we decided to return to this hotel because we liked its location and comfortable accommodations. During our stay, renovations were underway, which made it a bit noisy, but it was manageable. When I mentioned my disappointment about not being informed of the hallway renovations, the front desk staff sincerely apologized and offered us complimentary breakfast for two days. Since we usually go out for brunch, we didn’t think we would use it, but when we tried it the next day, we were pleasantly surprised.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yvonne

Disliked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and area

Excellent location - tube stations a couple of minutes walk. Lots of restaurants and cafes nearby. Small supermarkets a few minutes walk. Leisurely walk through Kensington gardens to Knightsbridge. Staff very helpful and polite. Rooms quiet, clean and modern and a decent size. Bathroom clean and modern with a lovely hot shower with good water pressure! Crabtree toiletries - shower gel, body lotion, shampoo and conditioner. I would definitely stay in this hotel at this location again. The area has a lovely quiet, safe feel but lots around you to do and quick underground links to other areas of London.
Stayed 3 nights in Feb 2025

8/10 Good

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Friendly

This hotel was exactly what we needed in London on our last night. It was clean and the people were helpful and friendly. It was a quick walk to Kensington Palace.
Stayed 1 night in Feb 2025

10/10 Excellent

Carmine John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

10/10 Excellent

Calle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet location next to Hyde Park away from the city rush. Great for a short trip to London and close to tube station and supermarkets.
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location - very convenient…

Great location. Friendly staff & recently refurbished room. Very comfortable. Tube at Queensway very close and Kensington Palace very close too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

James, Yardley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. It was lovely to be across from the park and so close to the Tube. Easy walking access to Notting Hill and Kensington made dining a pleasure each day. Great, kind and attentive service in the hotel. Excellent breakfast in the restaurant too.
Stayed 4 nights in Jan 2025

4/10 Poor

Annette

Stayed 1 night in Jan 2025

6/10 Okay

Josephine

Liked: Cleanliness, amenities, property conditions & facilities
Room was small, but clean. Staff in restaurant always seemed rushed. Service was not great. They were always friendly, though.
Stayed 6 nights in Jan 2025

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here for 3 nights - 2 adults. Room was small but very clean and bed was comfortable. Bathroom was problematic. There was a tub with a high edge and then the world's smallest shower. My husband is 6'6" and couldn't fit in the shower. I would estimate the shower head to be set at around 5'9". I am 5'4" and I barely fit under it. Breakfast was good and staff were professional and friendly. I think it's good value for the location and quality, but only suitable for short people
Stayed 3 nights in Jan 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort

A good hotel in a great location

Pretty standard Hilton hotel… good but not exceptional. Breakfast was very busy at 7am and items were being restocked slowly. Other than that the room was comfortable and clean… a few bits that could have done with a bit of TLC - the toilet roll holder was broken, the tv kept flickering and one of the drawers wouldn’t close properly.
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location… The Shower wasn’t great and I did notify reception
Stayed 2 nights in Jan 2025

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

6/10 Okay

Philip

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There was no comfortable lounge area only a cafe bar with hard seats.
Stayed 4 nights in Jan 2025

10/10 Excellent

Charlene, Camrose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doubletree

Just slept in room. Didn't use any of the onsite facilities but there were plenty on offer. Front desk staff very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, room comfort
Airconditioning unit broken/ noisy. Once i told the reception about this i was moved to another room in no time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed during a super busy time right before Christmas and the week after, the reception team were so professional, friendly and helpful! While the entire team was great we often interacted with Namitha and Vinay who were unbelievable! My wife and I were hugely impressed by their kindness and professionalism. Namitha was amazing and she would immediately address our Asks and needs. we will never forget the time excellent client service from Vinay, Morabi, Sebastien, Anjali and Anastsia! If we go back to London we’re staying at this hotel! A side note, the location is great!
Stayed 7 nights in Dec 2024

6/10 Okay

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, amazing location, staff is friendly and nice. The only thing is my room wasn’t ready, I had a room upgrade and in the end I got a different bit smaller room and had to wait for an hour after check in to get it
Stayed 1 night in Jan 2025

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