Classic Room, 1 King Bed
from $156
Pullman London St Pancras
4.0 out of 5.0
4.1
out of 5
"Good!"
See all 61 reviews
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Recent guest reviews
wonderful hotel. my only issue was our room was located near the theater that is part of the hotel. All 3 nights there was an event going on. Quite noisy. First night,my initial call to the front desk was met with the clerk informing me there was no noise. After listenting to much more noise my wife and I wandered the halls of the hotel and outside to try and find the source. we found the source called front desk, new person this time, she knows about the noise and says it will be off by 10PM. Noise stops at 10 each night. Room 247
I loved my stay this past week. The staff were curtious, the room was comfortable with great amenities, and I loved the shower. That probably sounds weird but the showerhead came down from the ceiling, it is a nice detail that sets them apart from other hotels I've been in.
This hotel was superb! The rooms are quiet and clean. Love the modern bathroom with rain shower head! Amenities were replenished and the room was cleaned daily with little treats left behind. The personalized handwritten note with little desserts was adorable! Also, a mobile "Handy" phone was available for use free of charge when we arrived in the room. The phone allowed free international calls and internet service while we traveled. The hotel even gave out umbrellas for use when the weather turned gray.
Convenient location, clean rooms, super friendly staff.
Loved the location and ambience. Staff is friendly and helpful. Only issue for me was the actual size of the room. It is the same as the pictures but seems a little larger than reality.
The hotel is clean and modern - has all the necessities. It is close to St. Pancras, so good if you arrive by Eurostar and it is close to everything else via the tube station King's Cross.
Excellent for travel. Next to both Kingscross & Pancreas International (Eurostar) AND Underground. Good restaurants nearby in the upcoming Kingscross area (try Dishoom). Hotel staff outstanding and rooms are modern and clean. Highly recommend.
The Pullman was the perfect hotel for our visit to London to see our daughter studying at IES. The hotel is conveniently located next to the train stations so it's easy to travel everywhere! The staff are exceptionally friendly and helpful. They're welcoming and personable! The hotel is modern and clean. The breakfast is incredible! We had a nice quiet room on the 8th floor and great views riding the elevator and from our floor! We would highly recommend the Pullman!
We needed a hotel near Kings Cross for one night and was amazed by the lovely rooms, their size and overall ambiance. The front desk staff were very helpful and efficient. The lobby is lovely but we didn't use the restaurants so we cannot speak about the food or the restaurants themselves. The doorman loaned us an umbrella when it was pouring down with rain. Although I know there are cheaper places to stay in London I thought this was a good price for the size and quality of room and it's location.
This hotel was a great find. Modern and very comfortable. Large rooms for a European hotel. Staff was very accommodating. Our rate included breakfast, which was abundant and quite good. Well worth it. The location is excellent, across the street from the British Library and a block from the Kings Cross station where you can pick up numerous tube lines. Bus outside the door. Eurorail right there too. Lots of restaurants nearby. I would definitlely book this hotel again.
I had to take the Eurostar Very convenient Room was comfortable
I stay here frequently when I am in town for business (my firm has an office nearby). The hotel is convenient and clean. Since the refurbishment the bathrooms seem to work better and the rooms are very nice. Lower floors in front of the hotel can be noisy. Nice they finally have free wifi. I was about to reluctantly try other hotels because it is such a bother to have to pay for wifi.
I got an upgrade to a Deluxe Room for free, but had to stay on the 1st floor of 16. So that was a good deal for room comfort but the view would have been so much nicer higher up. The breakfast offers a rich variety of fresh fruit, nuts, seeds, hot dishes, etc etc. This seem to be true for all Pullman hotels in my experience. 4/5 stars. In the weekends, the breakfast closes at noon which is great for sleep-ins. The bed in my deluxe room was wider than king size, and very comfortable. There was about 10 different pillows to choose from so I had nights of great sleep. The hotel is conveniently located close to St Pancras station, so you can get from Heathrow directly on the Picadilly line for only 3 quid unless you want to spend a fortune on a cab and waist time in traffic. The "spa" is a sauna and two relax chairs. The gym, also situated on the 5th floor, offers a view over the slightly more expensive St Pancras Renaissance Hotel. The hotel is close to many main attractions and there are bus stops and tube stations nearby.
perfect location and excellent customer service. the decor of the rooms and hotel is the best I have seen so far. the delux room I stayed in was perfect for a couple. I would definitely stay there again
was easy to get on and off the Eurostar rooms were large and clean
Very pleasant stay. Very nice and helpful staff. Nice accommodations.
The location is terrific for the museums and British Library.It is less desirable for the Thames area attractions. The staff are helpful and friendly. The hotel common areas have been modernized but the rooms are somewhat small.Overall an excellent value.
The good - Amazing location, close to Eurostar to Paris and Euston tube stop. The decor of the rooms themselves is excellent. Bed is comfortable, shower and bathroom work very well. The not so good - The air conditioning / heating in the room works nicely, but makes a horrible loud buzz like a cheap in-window unit. I was woken up enough times by that buzzing that I had to get up and work out how to turn it off, but then it was too cold when I woke up in the morning. The check-in machines are not user-friendly and take too long, then someone comes over to help. Would have been better to have that person just check me in.
This was in a perfect spot to see the city. Three great restaurants around the corner (Sushi, Szechuan, and a great pub). The included breakfasts were wonderful. King size beds were very unusual for Europe.
Stayed here after coming in off the Eurostar. The location is very good for easy transport on multiple underground lines in addition to the train, though the area around the hotel/train station is not the prettiest. There is a decently equipped gym which is a rare in Europe. The room was very comfortable and spacious, and the free hotel breakfast very good. Free Internet throughout the hotel. The staff here were amazingly helpful and friendly.
Hotel highlights
- Walking distance to British Library and University of London
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour fitness center
Located in Camden, Pullman London St Pancras is adjacent to British Library and within a 15-minute walk of popular sights like University of London. This 4-star hotel has 312 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. Located in central London, the hotel is also near ZSL London Zoo and St. Paul's Cathedral.
Dining
Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Full breakfast is offered for a fee each morning from 7 AM to 10 AM.
Rooms
All 312 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.
Property features
Guests staying at Pullman London St Pancras enjoy a 24-hour fitness center, a sauna, and free WiFi in public areas. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Guest reviews for Pullman London St Pancras
great hotel near train station and underground
Everyone
wonderful hotel. my only issue was our room was located near the theater that is part of the hotel. All 3 nights there was an event going on. Quite noisy. First night,my initial call to the front desk was met with the clerk informing me there was no noise. After listenting to much more noise my wife and I wandered the halls of the hotel and outside to try and find the source. we found the source called front desk, new person this time, she knows about the noise and says it will be off by 10PM. Noise stops at 10 each night. Room 247
comfortable room and great location
Everyone
I loved my stay this past week. The staff were curtious, the room was comfortable with great amenities, and I loved the shower. That probably sounds weird but the showerhead came down from the ceiling, it is a nice detail that sets them apart from other hotels I've been in.
Review comment
Meggan G responded on Sep 7, 2017
Dear Brianne, Thank you so much for taking the time to provide our team with such fantastic feedback in regards to your recent stay with us at Pullman London St Pancras. We love our Rain Showers too! We look forward to welcoming you back to our home again in the near future. Warm regards, The Pullman London St Pancras Team
great location in between 2 tube stops!
Everyone
This hotel was superb! The rooms are quiet and clean. Love the modern bathroom with rain shower head! Amenities were replenished and the room was cleaned daily with little treats left behind. The personalized handwritten note with little desserts was adorable! Also, a mobile "Handy" phone was available for use free of charge when we arrived in the room. The phone allowed free international calls and internet service while we traveled. The hotel even gave out umbrellas for use when the weather turned gray.
Review comment
Meggan G responded on Aug 21, 2017
Dear John, Thank you so much for taking the time to provide our team with feedback in regards to your recent stay with us at Pullman London St Pancras. We are so thrilled that our brilliant Handy phone gave you freedom, helped enjoy your stay even more and provided you with convenience as soon as you entered our home - enviably located so close between two major train stations. I have shared your comments about the chocolate treats with our Operations Manager to see what we can offer. Otherwise, wishing you only the best of travels moving forward. Warm regards, The Pullman London St Pancras Team
Everyone
Convenient location, clean rooms, super friendly staff.
Review comment
Meggan G responded on Jul 17, 2017
Dear Sir/ Madam, Thank you for taking the time to provide our team with feedback in regards to your recent stay with us at Pullman London St Pancras. We are so thrilled to read of your enjoyable stay. We look forward to the opportunity to welcome you back again. Warm regards, The Pullman London St Pancras Team
"posh" hotel with easy access to everywhere
Everyone
Loved the location and ambience. Staff is friendly and helpful. Only issue for me was the actual size of the room. It is the same as the pictures but seems a little larger than reality.
Review comment
Meggan G responded on May 26, 2017
Dear Brent, Thank you for taking the time to review your recent stay with us at our modern and stylish Pullman London St Pancras. Our room dimensions are placed online for our guests referral also in regards to photographs to reality. Hope this helps for future. Thank you again for your wonderful review - it is a delight to read that our location, ambiance and friendly team provided a memorable stay for you. We look forward to welcoming you back to our home again soon. Until then, wishing you safest of travels. Warm regards, The Pullman London St Pancras Team
nice hotel close to st. pancras
Everyone
The hotel is clean and modern - has all the necessities. It is close to St. Pancras, so good if you arrive by Eurostar and it is close to everything else via the tube station King's Cross.
Review comment
Meggan G responded on Apr 2, 2017
Dear JV, Thank you for taking the time to provide our future guests with valuable information for when they are looking to stay with us at our enviably located Hotel. We are delighted to read you enjoyed our modern, stylish and innovative Hotel. We look forward to the prospect of welcoming you back to our home again soon. Until then, Warm regards, The Pullman London St Pancras Team
great location
Everyone
Excellent for travel. Next to both Kingscross & Pancreas International (Eurostar) AND Underground. Good restaurants nearby in the upcoming Kingscross area (try Dishoom). Hotel staff outstanding and rooms are modern and clean. Highly recommend.
trip for 2 to london
Couples
The Pullman was the perfect hotel for our visit to London to see our daughter studying at IES. The hotel is conveniently located next to the train stations so it's easy to travel everywhere! The staff are exceptionally friendly and helpful. They're welcoming and personable! The hotel is modern and clean. The breakfast is incredible! We had a nice quiet room on the 8th floor and great views riding the elevator and from our floor! We would highly recommend the Pullman!
convenient one night stay
Couples
We needed a hotel near Kings Cross for one night and was amazed by the lovely rooms, their size and overall ambiance. The front desk staff were very helpful and efficient. The lobby is lovely but we didn't use the restaurants so we cannot speak about the food or the restaurants themselves. The doorman loaned us an umbrella when it was pouring down with rain. Although I know there are cheaper places to stay in London I thought this was a good price for the size and quality of room and it's location.
great hotel great location
Families
This hotel was a great find. Modern and very comfortable. Large rooms for a European hotel. Staff was very accommodating. Our rate included breakfast, which was abundant and quite good. Well worth it. The location is excellent, across the street from the British Library and a block from the Kings Cross station where you can pick up numerous tube lines. Bus outside the door. Eurorail right there too. Lots of restaurants nearby. I would definitlely book this hotel again.
Dear David, Thank you for taking the time to provide our team with feedback in regards to your recent stay with us at Pullman London St Pancras. It is most concerning to read of your experience and please be assured that we will be following up with the reception team as to why this unusual level of service was given at the start. I sincerely apologize on behalf of the team! I wish you only the best of travels moving forward and hope to have the opportunity to welcome you back again for a more memorable stay with us in the near future. Warm regards, Meggan Gardner Guest Experience Manager