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Recent guest reviews

The service here is amazing, most attentive staff I have experienced in a hotel. The vibe is like a private club. When you access the property it is past a reception desk to an elevator. When you get tot hotel, it occupies one floor. In the center there is a lounge featuring drinks and food all day. Fireplaces, cozy sofas and intimate tables. If you want to people watch and mingle in a bigger hotel environment, you can go next door to the Rubens Hotel. Larger, more impersonal, however still lovely! I had several drinks at the bar there and listened to live music. My room was well appointed, comfortable bed, deluxe sheets, top of the line toiletries, fantastic turn down service treats! Hot water bottle in bed every night was a great after a cold day in the city! I will certainly return and look forward to it!

We stayed here just after our wedding in 2015 and decided to return for our anniversary. Right from the moment I booked we were treated like celebrities. The staff here know how to be present, without being in your face and the whole operation is incredibly slick. There are so many hotels I've been to which should take some advice from the Hotel 41. The food choice from breakfast through to "plunder the pantry" is extremely generous and we didn't need to eat out as we were so full. The wine and cocktail list is equally good. We tried a bottle of Hannibal from their sister winery in South Africa and it was seriously good. The Hotel and its staff stand out as there are an abundance of extra touches here. I don't want to spoil the surprise for you so I'll just list a few things we loved on our second stay here: - Vast pillow choice. - Beautiful 2 floor room with its own working fire and mini Christmas tree. - Extensive DVD list. - Amazing treats throughout our stay (most of which were complimentary). - Secret lift to the Reubens hotel where we had drinks and entertainment. Generally the team pulled out all the stops to ensure that we had a memorable anniversary. We came here to relax, but if you are a tourist from overseas the location is excellent to reach the best parts of London. We can't wait to return later this year and are hoping to visit some of Red Carnation's other hotels for an equally amazing experience. You simply have to stay in this hotel!

This was my first time to visit this beautiful hotel and it deserves 6 stars for the perfect service warm and friendly too perfection. The reception and lobby are so beautiful you don't want to leave. It transports you to another place in time. The rooms are so pretty, with fire places and wonderful bedding. The service is impeccable. Everyone you meet is charming and have a wealth of knowledge and they all want to be of service. Ivo and Laura were so helpful to me as was Victoria the concierge, Aaron the doorman and Laura the GM and her staff...just lovely people who continue to earn important awards that they truly deserve.

Six of us stayed at this lovely boutique hotel just a few blocks from Buckingham Palace and Victoria Station. The property is very elegant but homey. You are made to feel as an honored guest in someone’s home. Perfect for Christmas morning. The staff is friendly and attentive. The complimentary “Plunder The Pantry” service provides high quality snacks throughout the day, including a light evening buffet. The Guest Services staff are excellent at making dinner, entertainment and tour arrangements. Individual kindnesses shown by staff members were also much appreciated. I have never had a better hotel experience.

This was our 4th stay at Hotel 41 and it is always perfect. There is no other way to describe it. The staff are amazing and nothing is ever too much trouble. It is a peaceful and relaxing retreat in the centre of London. Can't wait to return for Christmas 2018.

Stayed here 12/26/17 - 12/31/17. Could not have asked for better service and a better experience up and down their team. Special shout out to Nicole who was just outstanding in her service but then again so was EVERYONE else only wish I jotted everyone's name down. The location is awesome and easy to walk to all over London or a short walk to the Victoria Tube stop. I can't wait to return and would not think of staying anywhere else in London. We had a large room particularly for a European city which was very comfortable. Thank you !

Although not returning to stay this time, I had been in touch to ask a favour for my Partners Christmas present. Not something I was sure they could do, but I decided to ask anyway. I initially contacted Malcolm, the General Manager, with my request. He responded positively and gave me the relevant detail I needed to make my choices, which I did. I arranged to pick up and reimburse them for my Partners Christmas present on Christmas Eve (which they had arranged), and was greeted by name, offered a hot chocolate drink on arrival (it was cold and windy outside) and asked to go to the reception desk upstairs. Again, greeted by the team by name and the present was brought through. I expected the present in a 41 bag or similar but was flabbergasted to find the present had been professionally wrapped and had a ribbon around it. All I had to do was put a tag on and write it out (even I can do that!). I was asked if I wanted a refreshment (partner waiting so unfortunately no). There were people enjoying afternoon tea, plundering the pantry and warming themselves by the fire. It was a case of been there, done that and enjoyed every minute of it. The best part (as usual) was being met and greeted like a dignitary, the worst part was having to leave the luxury and pampering only 41 can do so well after such a short time. We will be returning later this year to celebrate another special occasion and look forward to meeting the team again. Many thanks to Malcolm and the team at 41 for service well over and above expectation.

Our 4th visit to Hotel 41 in as many years and it absolutely isn’t an exaggeration to say that each visit has got better and better. Our last visit was to celebrate our 10th anniversary and the kindness and standard of customer service that we were shown made it something that will live long in our memories. Hotel 41 remains the benchmark against which we measure service at other hotels, which explains why we are currently planing our 5th visit.

The customer service is outstanding! Everyone that works there is smiling and friendly & you feel like they truly want to help you with anything you need. I won’t stay anywhere else in London ever again other than Hotel 41. From the customer service, to the quality of the food, to the comfort of your room....all 5 stars!!!

We stayed in Hotel 41 for a week from Boxing Day until the first of January. From the moment we arrived we were amazed by the excellent service. The moment you check in the staff know you by name, they remember about everything you tell. We went to a show and the day after one of the staff asked us about the show. In the lounge there are always some snacks (completely) and you can order about any drink you can think of. I was getting a bit ill during my stay (I catched a cold) and one of the staff told me I should drink a Toddy. Didn’t know what that was but see got one from me and it did help. The next few days several members of the staff asked me how I was doing. We’ve stayed in several 5 star hotels but you can’t compare hotel 41 with any of these. Hotel 41 is a 5 star plus hotel. The room had a king size bed and was very clean and has everything you need. Every evening you get a bottle of water next to your bed and they put a hot-water bag in your bed. Our room even had two international power plugs and a home trainer (which we requested). Breakfast is also very good. You can use a buffet with fresh bread, yogurt, fruit, etc. And you can order warm breakfast from a menu. I can recommend the crushed avocado :-). We had diner in the lounge once, which was excellent and we ate twice in the Curry room below the hotel which is the best Indian Restaurant we ever ate (other review). Any negatives? Maybe but if the service is as excellent as it is here it’s hard to find any negative things.

41 Buckingham Palace Road London England

Hotel highlights

  • Walking distance to Victoria Palace Theatre and Buckingham Palace
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour business center

Located in City of Westminster, 41 is within a 5-minute walk of Victoria Palace Theatre and within 15 minutes of other popular attractions like Buckingham Palace. This 28-room, 5-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and a 24-hour business center. It's in central London and also close to Big Ben and London Dungeon.


Start each morning with English breakfast, available for a fee from 7:30 AM to 10:00 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


All of 41's 28 individually decorated rooms provide iPod docks, minibars, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus plasma TVs with satellite channels and first-run movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free newspapers, free bottled water, and safes are other standard amenities.

Property features

Guests of 41 enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. Valet parking is offered for GBP 39.90 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a computer station, express check-out, and free newspapers.

Room options

Junior Suite (Split Level)

King 1 | Sleeps 2

Executive Suite

King 1 | Sleeps 3

Suite (Conservatory)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

96% of guests recommend this hotel

Total of 2904 reviews