41

From the beginning to the end perfect. Such a beautiful and special place to stay! Etremely friendly staff. Love the fireplace in the rooms. Only one thing: by email we asked some days before arrival for the most quit rooms as I am a very light sleeper. They confirmed that they would make sure we would get a quit room and I was so happy. Unfortunatelly we were situated beneath the special masterroom upstairs and the person who stayed there obviously was jetlagged or whatever. The up and on walking on an old wooden floor made such a sound that I was awake almost the whole night... The day after we moved to other rooms and they were perfect. However one of the staff members told me that he had his doubts before putting us in our previous room and thought that our second room is a much better choice... they were a bit smaller, but I don't mind and it made me sad to hear that. I explicitely asked for it... To me a good night rest is essential, due to a health condition I get very easily tired and this night of almost no sleep made me feel exhausted our whole special London weekend :(

We stayed in the conservatory suite for a couple of nights and our overall experience was excellent. For such a small hotel I can just imagine how difficult it would be to hire and maintain such a well trained staff that truly understands and provide luxury service. There were a couple of teeny service quibbles (including one bigger one our departure) that I will detail later. They will seem very minor but at well over a grand a night, things need to be 100 percent. For these issues I scrooged and only gave 4 out of 5 rating (I wish TA would allow half stars so i could give 4.5). We pulled up in a rental car. The hotel sits on a very busy road (Buck Palace Rd) that is "redlined" which means absolutely no stopping (unless you're a bus or taxi)...and there is nowhere at all to pull over or stop, but we did anyways...the doorman sprung into action, asked our names, took the key and shepherded us into the small lobby, no problems. Check in was equally smooth and fast upstairs, while they valet parked the car and handled our bags. Tea was offered and accepted during check in and in our room not a few moments after we had been shown in. The rental car company came to pick the car up from the hotel the next morning and was handled all by the hotel, no problems, with just a call to me asking if it was OK for them to take the car. Perfect. The hotel itself is actually quite cosy (small) and has a very clubby atmosphere...i.e., very British. I think the pictures make it look a little bigger that it is, but it's not oppressive. The main check in/eating/seating area is nice and spacious and well appointed. The Conservatory suite is worth a try just for the novelty factor (your wife/GF/mistress will think its great). At over $1000 (US) a night it was decently sized and comparable to what else $1000-$1200 a night would buy you in London, with a small sitting area downstairs with a gas fireplace and the bed/main bathroom up a staircase (the layout is not obvious in the pics). It could use a little less furniture though and i found myself moving the couch so get a proper view of the TV from the bed. The main bathroom was very large by London standards and well appointed with large jet tub, separate shower (excellent water pressure and plenty hot). From reading other reviews, it sounds like the standard rooms are much smaller. It was unseasonably cold in London the first night and another nice, unexpected touch was the hot water bottle tucked under the comforter. The bedding/bed was excellent as were the towels etc. On our return the second evening, tea was waiting, the room had been turned down, the gas fireplace was on, making for a very welcoming atmosphere. Overall, it was well presented and in nice shape as per the rest of the hotel we saw. We didn't make much use of the available snacks/sweets, although the two or three times were went into the main area it seemed popular. The breakfast was excellent, with our made to order omelets etc cooked perfectly and with excellent table service...the kid that served us both mornings had been properly trained despite he looked about 18, so top marks to him and the hotel on that too. Service quibbles: Very minor really, but just a few items would have really made it one of the best stays at any hotel for us and we have tried them all, or close to it. The first two VERY minor service misses by the staff were on showing us the room on entry they forgot to (1) show us the master switch (2) show us the second half bath(!) The first issue meant a call to the desk later that night as we couldn't figure why most of the lights weren't working. The second point wasn't really an issue, but it was a nice surprise the next day when i opened the door expecting a closet and there was a whole half bath! The third service miss was the fruit bowl. It was nicely stocked upon arrival and my wife and I munched through pretty much the whole thing in our 2.5 day stay...but it never got restocked! By the end of the second day it looked a little sad with a half mauled bunch of grapes and a lone orange sitting there. The fourth miss wasn't that bad either, but the problem is they did so well on everything else during our short stay, it kinda stood out! We had the hotel organize a car service from the hotel to LHR for a 9.45am pick up. We got to the downstairs lobby at 9.40am and it was obvious the young girl had no idea a car had been ordered, at first thinking we had a cab booked. I told her no, it was a car service we had booked and with that, she went back to doing paperwork with no further acknowledgment of our presence...it was an odd interaction. Right at 9.45 I asked her if she could check on the car (it still hadn't arrived) and as she started making motions to find out where it was, it pulled up. We were then left to open the door and take our bags outside after which she belatedly got up to hold the door open, but we were already outside. Again, just a little weird...no offer of porter service, no offering to find out where the car was, and generally no acknowledgment we were guests at the hotel, etc. Maybe she was a sub? Anyways, worth a try for the novelty of the conservatory suite and overall excellent service and attention to detail.

Stayed at Hotel 41 for one night during business trip. Impeccable service, personal attention, classy surroundings, clean and well equipped room;- all facilitated to make the stay comfortable and memorable. Probably one of the best hotels in London.

My wife and I stayed here for two nights in February and it was one of the nicest hotels we have ever stayed in. The hotel centers around an Executive Lounge and the activities, including checking in, breakfast and the entire food service center around this lounge. The rooms have the best amenities and are a good size for a city like London. Service is what you would expect from a hotel like this one. Everyone we came in contact with was very helpful. The free food in Executive Lounge is a nice treat, particularly after seeing a show.

My husband and I stayed here one night prior to flying out from Gatwick to the Maldives and again on the return leg of our journey from North Yorkshire. I cannot recommend this hotel highly enough. From the moment you enter the hotel you are in the hands of the most efficient, friendly, and professional hotel staff I have ever encountered. On the outbound journey we stayed in an executive room which was excellent and on our inbound journey we were upgraded to a junior suite. It was unexpected but what a treat. This room on a split level was absolutely fantastic. Regarding food, we had breakfast on both occasions and were both very pleased with our full English and eggs benedict respectively. We also had a chance to ‘plunder the pantry’ in the lounge. It was excellent in the most relaxed yet efficient atmosphere. If you get a chance I recommend you stay at this hotel.

We thoroughly enjoyed our stay at 41 in every aspect. From the minute we walked through the entrance and were welcomed with warmth and respect to the time we sadly had to leave, this hotel and its staff impressed us with professionalism and forethought. Although the spaces (entrance, passages, rooms, bathrooms) are not large, the superb black and white decor makes up for it with attention to detail and interest. The convivial business lounge, which is the hub of the establishment and which is operative from early morning until late every night, has been cleverly laid out into private seating areas suitable for breakfast, teas, snacks, drinks, late night foraging or just reading the newspaper. Such a clever concept. Here you can help yourself to drinks and an array of tempting sweet treats or you can order from the menu. We can highly recommend their Croque Monsieur toasties. The staff are friendly, polite, helpful, proactive. During our stay they had noticed that we could not resist taking a handful of pear drop sweets from their huge glass jar at the entrance whenever we passed by; on our departure we were handed our very own bag of pear drops for our journey. Bravo to all.

Myself and my wife have stayed here a few times and without exception it is the best hotel to stay in whilst in London. A real unique home from home experience, put simply we love it! All staff are exceptional, a special mention to Steve and Dean for the way they looked after us. We will return soon I am sure.

My husband and I had the pleasure of staying here on a recent trip to London. We could not recommend the hotel more. The location was fanatic and the staff, sublime. We were warmly welcomed and shown to our room, despite arriving at 9:00 am. The restaurant recommendations from the staff surpassed our expectations. We hope to return on future trips.

This is my daughter and my fourth stay at the Hotel 41 and will certainly not be our last. Based on our experience, we can honestly say that the consistently amazing customer service at the Hotel 41 doesn't happen by accident. It happens on purpose! The Hotel 41 staff goes to great lengths to make sure you feel like invited guests to a party and they are the hosts. From the front desk staff to the wait staff to the housekeeping staff...an experience is created that's worth talking about to other travelers and not easily forgotten. I certainly will not forget the congratulatory card for my daughter's engagement, or the thoughtful tokens left by Lukas to make my trip to Kensington Palace all the more special, or the tea tray sent to my room with a lovely note from Mitchell after a long day navigating London's snow days or Steve's interesting conversations in the Lounge as we enjoyed an array of food goodies not to mention Alex's supurb attentiveness. There are so many to name who make this place special...from Flo to Marlen, Nicole, Victoria, Andrew and so many others...thank you for your commitment to excellence and for doing what you do so well guaranteeing we will want to return and bring our friends.