Very near in all the tourist spots and train stations. Very convenient to find dining places. On our first day, our air condition was not working so we asked for 2 fans and some additional pillows. The next day, we followed up our air conditioning and they sent their maintenance to fixed it. When we’re about to check out, the receptionist told me that i need to pay £30 for the breakfast for 2 in which neither one of us 4 had. The receptionist showed me the room number, day and the signature and i told her that neither one of us has that signature. So the receptionist told me that she will tell her supervisor. Suggestion- I think they need to ask for an ID or swipe the room key to confirm. Another concern, I think they need to at least pick up the trash daily without charge especially if the guests stays more than 3 days( the room service is quite pricey-£30). I felt safe with the area and hotel because you have to use your room key card to enter the lobby and use the elevator. Definitely would recommend this place.
Perfect location. Close to everything (SOHO, Covent Gardens), trains, ferries -- Buckingham Palace etc...
Loved this place. The location is perfect, walking distance to Buckingham Palace, Embankment, Waterloo station not to mention the London Eye, Big Ben etc. We felt very safe, even walking at night. The only thing I would say is that the rooms are a little older than the pictures show and the tub is very high and might be a little challenging for children or older people. But we will absolutely stay here again. Having the kitchenette was a definite plus. We used the kettle numerous times a day. So happy that we picked this place as our home while in London.
If you want to visit London and stay in a fantastic place that is easily accessible to everything London has to offer, stay here!
The location was great. The staff was very easy to work with. It was great for our state.
Excellent location.
I love the location. I didn’t like the apartment that we were assigned bc it was dark and on a low floor so it was depressing. On the other hand, we did not spend a lot of time there so in the end, it was okay.
I've stayed at this location three times, and I hope to return. It's very convenient, and the rooms are spacious and well-appointed. i highly recommend.
I love the convenience of the hotel's location... it is within walking distance to so many attractions, including all the West End theatres. And even though it is near so much, it is in a quiet part of the neighborhood. Even though I had booked a small room, it was quite spacious. It's my second time staying at this hotel, and I hope to visit again.
Great location, clean and friendly staff. One little thing is that microwave smelled of curry so we really couldn’t use, but we discovered that we had a pot to heat our water so it was ok. Great overall.
The only thing good about this hotel is its location. Some of the staff is also hard working and making a real effort to give you a good service, but the facility is old and hardly cared for. Plus I did not that it was an apartment-hotel, so I did not have any service in the room durjng my 3-day stay at $275 per night! Welcome to Lindon. You have to pay $500/night to get a descent hotel.
Great location and clean place. Friendly staff and safe.
Very central. Great location. The people at the desk are wonderful. Very communicative and want to please you. Old hotel. Some rooms got renovation. The first room we stayed was dirty and run down. After realizing there are different better rooms(3 nights later) we asked to move and we were accommodated in a wonderful better conditioned room. In general I recommend this hotel.
Excellent service, friendly and helpful staff .... perfect location
I like that it is not just a hotel room, but separate areas. I hated that this floorplan is odd. The only toilet is downstairs (winding staircase) and the shower/bedrooms are upstairs.
Located in London City Centre, Citadines Trafalgar Square London is within a 5-minute walk of popular attractions such as Trafalgar Square and The Strand. Each of the 187 rooms at this 4-star aparthotel includes a kitchenette, a refrigerator, and a microwave.
For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM.
Each apartment is soundproofed and features a kitchenette with a refrigerator, a microwave, a stovetop, and a dishwasher. A flat-screen TV comes with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include an electric kettle, free tea bags/instant coffee, and a safe. Change of towels is available on request.
Citadines Trafalgar Square London features free WiFi in public areas, a business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a meeting room, a computer station, and a library.
Very near in all the tourist spots and train stations. Very convenient to find dining places. On our first day, our air condition was not working so we asked for 2 fans and some additional pillows. The next day, we followed up our air conditioning and they sent their maintenance to fixed it. When we’re about to check out, the receptionist told me that i need to pay £30 for the breakfast for 2 in which neither one of us 4 had. The receptionist showed me the room number, day and the signature and i told her that neither one of us has that signature. So the receptionist told me that she will tell her supervisor. Suggestion- I think they need to ask for an ID or swipe the room key to confirm. Another concern, I think they need to at least pick up the trash daily without charge especially if the guests stays more than 3 days( the room service is quite pricey-£30). I felt safe with the area and hotel because you have to use your room key card to enter the lobby and use the elevator. Definitely would recommend this place.
Dear Leilani, thank you for taking the time to share your experience with us. There are disposal rooms on all the floors, our reception staff is here 24/7 to help you with any questions you have during your stay. Best regards,
Perfect location. Close to everything (SOHO, Covent Gardens), trains, ferries -- Buckingham Palace etc...
Dear Khang A, thank you for sharing your experience with us, we are glad to hear our location was convenient to you. Best regards,
Loved this place. The location is perfect, walking distance to Buckingham Palace, Embankment, Waterloo station not to mention the London Eye, Big Ben etc. We felt very safe, even walking at night. The only thing I would say is that the rooms are a little older than the pictures show and the tub is very high and might be a little challenging for children or older people. But we will absolutely stay here again. Having the kitchenette was a definite plus. We used the kettle numerous times a day. So happy that we picked this place as our home while in London.
Dear Dawn, thank you for choosing Citadines Trafalgar Square for your stay in London and for submitting your feedback, please note our hotel will receive a full refurbishment by the end of the year, we hope to see you back then. Best regards.
Dear Anna,Thank you for taking the time to submit your prefect feedback score. We look forward in welcoming you back to Citadines Trafalgar Square London soon.Kind regardsHarshada
If you want to visit London and stay in a fantastic place that is easily accessible to everything London has to offer, stay here!
Thanks for staying with us. We appreciate your feedback!
Dear Dawn,Thank you for taking the time to submit your prefect feedback score. We look forward in welcoming you back to Citadines Trafalgar Square London soon.Kind regardsHarshada
The location was great. The staff was very easy to work with. It was great for our state.
Dear Robert,Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. I'm delighted to read you enjoyed your stay with us and that our staff was welcoming and helpful to you. We look forward in welcoming you back to Citadines Trafalgar Square London soon.Kind regardsHarshada T
Excellent location.
Dear Flavia,Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward in welcoming you back to Citadines Trafalgar Square London soon.Kind regardsHarshada T
I love the location. I didn’t like the apartment that we were assigned bc it was dark and on a low floor so it was depressing. On the other hand, we did not spend a lot of time there so in the end, it was okay.
Dear Eugenia,Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward in welcoming you back to Citadines Trafalgar Square London soon.
Dear Michelle,Thank you for your feedback!We are looking forward to welcoming you back.