Skip to main content
Beginning of main content

Holiday Inn London - West

4.0 out of 5.0

Recent guest reviews

Recommended , a very personal hotel, staff great . Bar staff always attentive , Ivaylo a real character always on the move, very welcoming and customer service is exceptional. Food menu restricted but service make up for the lack of menu, quality of food is good. Assistant sales director always available and often greets returning guests.

It was my first visit to london and couldnt have been better without the holiday inn hotel and their staff, Andrien, Petya, Sandor, Renata, was our favorite, full support at the reception and not to forget Handy my travel guide. Too good experience

This place gets better and better every time I come here. Once again, Dan was the man! No ask was too big or small for this extremely hard working gentleman or the rest of his team. The rooms and corridors are always spotless, the staff are very helpful and friendly and the management treat all guests and employees with a very high level if respect. Thanks again guys!

Stayed for 5 nights and it was a very comfortable and pleasant stay, the room was very clean and everything was working properly. Good location if willing to use the local transportation. Staff were more than helpful.

Just on our way home from visiting! It was a brilliant trip, I was worried about booking something too far out but actually it was a perfect location. It's a 2 minute walk from North Acton station and it's got several shops located nearby, subway, coffee shop and a Starbucks inside the hotel! The room was a little outdated but the bathroom was very modern! We didn't have breakfast but found the local coffee shop did a great bagel with cream cheese which we could then eat on the tube! Really enjoyable experience and would definitely go back.

I checked in and was made very welcome went to my room and started work which I needed printed for the next day went to reception and spoke to Sam very helpful. I've only been onsite for a short time but I'm very impressed with the staff I've encountered. I'm staying for 5 night and I think they are going to be very good

Good staff,Cristian was the best,very friendly and helpfull. Good breakfast, nice view from the top of the hotel,the wi-fi working very good. We enjoy the stay and the hotel. We will come back next year.

Amazing venue! So close to the station and amenaties too. Everyone was so helpful especially Dan who done everything in his power to cater for everyone and was so bubbly would definitely come back again thank you :))

Had a standard room and it matched exactly the 360 degree preview available here on TripAdvisor. As the category tells it is standard, nothing special to mention. The room was clean and the shower was spacious. The A/C was cooking me regardless what I entered. Only now I noticed that other reviewers had the same issue the week before already. Although I travel quite regularly I was new to the concept of changing room rates. My first night was more expensive than my second night what I wonder how that complies with agreed company rates... a topic for my travel agent...

A real shame that they could not sort the A/C out, our room was 27 Celcius all night and nothing we could do to stop it. The room was excellent and the bed very comfortable with all the features you might want, great shower, tv, and a little hand-held gismo attached to the internet. Breakfasts were a buffet selection of continental, english and pretty much every breakfast item you can think of. The hotel is well placed for a tube trip to the centre of London and easily accessible by car being just off the A40. I would

4 Portal Way London England

Located in Acton, Holiday Inn London - West is within a few miles (5 km) of popular sights such as Westfield London Shopping Centre and Hammersmith Apollo. This 225-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. Near the airport, it's also near Wembley Stadium and Portobello Road Market.


In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a English breakfast is served for a fee each morning from 7 AM to 10 AM.


All of Holiday Inn London - West's 225 soundproofed rooms provide coffee makers, free newspapers, and phones. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer free toiletries. Other standard amenities include ironing boards and desks.

Property features

Guests staying at Holiday Inn London - West enjoy a fitness center, a rooftop terrace, and free WiFi in public areas. Self parking is offered for GBP 15 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 7 meeting rooms, conference space, and a 24-hour business center.

Room options

Executive Room, 1 Twin Bed, Non Smoking

Twin 1 | Sleeps 2

Room, Multiple Beds, Non Smoking

Twin 1 | Sleeps 4

Room, 1 Double Bed

Full 1 | Sleeps 2

Room, 1 Twin Bed, Accessible (Roll-In Shower)

Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 535 reviews