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Holiday Inn London - West

4.0 out of 5.0

Recent guest reviews

Have been on a 2 week course and the meeting room facilities and support by Dan was second to none. It included lunch which was very good. Business facilities were good. Car parking was limited and £12 per day. The public can use it as well so sometimes there were no spaces for the delegates/guests.

Dan the customer service rep, is a credit to you and your company!!! He goes above and beyond to please the customer and you should be proud to have. Someone of his calibre in your company. Thank you Dan.

The hotel facilities were very good. Our training room was very well maintained The standard of service from Dan our service representative was excellent, he was very courteous and polite, like all the staff on site he was immaculate in his turn out and made regular checks to see that we had regular refreshments

I attended H&S training at the Holiday Inn London-West and was extremely impressed with the facilities and in particular Dan who catered to our every needs and always with a smile. He brings a lovely atmosphere to the place and is a real asset to the hotel.

I have been here teaching for the past week and the service that Dan has provided has been excellent at all times that I and my student's have used the hotel. This man has always has a smile for everyone.

Attended two business meetings to Holiday Inn London West recently and was sent a nasty surprise of £200 charge for parking. The receptionist and on duty manager were polite when I approached them with it, but unhelpful. No business friendly experience at all.

Recommended , a very personal hotel, staff great . Bar staff always attentive , Ivaylo a real character always on the move, very welcoming and customer service is exceptional. Food menu restricted but service make up for the lack of menu, quality of food is good. Assistant sales director always available and often greets returning guests.

It was my first visit to london and couldnt have been better without the holiday inn hotel and their staff, Andrien, Petya, Sandor, Renata, was our favorite, full support at the reception and not to forget Handy my travel guide. Too good experience

This place gets better and better every time I come here. Once again, Dan was the man! No ask was too big or small for this extremely hard working gentleman or the rest of his team. The rooms and corridors are always spotless, the staff are very helpful and friendly and the management treat all guests and employees with a very high level if respect. Thanks again guys!

Stayed for 5 nights and it was a very comfortable and pleasant stay, the room was very clean and everything was working properly. Good location if willing to use the local transportation. Staff were more than helpful.

4 Portal Way London England

Located in Acton, Holiday Inn London - West is within a few miles (5 km) of popular sights such as Westfield London Shopping Centre and Hammersmith Apollo. This 225-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. Near the airport, it's also near Wembley Stadium and Portobello Road Market.


In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a English breakfast is served for a fee each morning from 7 AM to 10 AM.


All of Holiday Inn London - West's 225 soundproofed rooms provide coffee makers, free newspapers, and phones. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer free toiletries. Other standard amenities include ironing boards and desks.

Property features

Guests staying at Holiday Inn London - West enjoy a fitness center, a rooftop terrace, and free WiFi in public areas. Self parking is offered for GBP 15 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 7 meeting rooms, conference space, and a 24-hour business center.

Room options

Executive Room, 1 Twin Bed, Non Smoking

Twin 1 | Sleeps 2

Room, Multiple Beds, Non Smoking

Twin 1 | Sleeps 4

Room, 1 Double Bed

Full 1 | Sleeps 2

Room, 1 Twin Bed, Accessible (Roll-In Shower)

Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 541 reviews