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Holiday Inn London - West by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Holiday Inn London - West by IHG

A Starbucks coffee shop interior with a self-serve beverage station, menu board, and various food items.
A rooftop terrace with a tiled floor, a metal fence, and a view of the city skyline including buildings and a construction crane.
A hotel room with a large bed, a desk, a chair, and a view of a cityscape through the window.
A modern hotel building with a prominent glass facade, a green logo, and a curved corner design.
A hotel room with a wooden wardrobe, a blue wall, and a small table with a coffee maker, glasses, and bottles.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4 Portal Way, London, England, W3 6RT
  • Place, Wormholt Park
    ‪6 min drive‬
  • Place, TeamSport Acton
    ‪7 min drive‬
  • Place, The Depot
    ‪10 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the cityscape through the window.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a coffee maker, and a television.

Standard Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(29 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk with a chair, a television, and a coffee maker.

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(15 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Standard Room, 2 Twin Beds, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a wardrobe.

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

A hotel room with a large bed, a desk, a chair, and a view of the cityscape through the window.

Premium Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds

A hotel room with two beds, a desk with a chair, a lamp, and a window with curtains.

Standard Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

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  • Air conditioning
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7.0 out of 10, Good, 159 reviews
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Oct 22 - Oct 23
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About the neighborhood

London

Located in Acton, Holiday Inn London - West by IHG is 2.4 mi (3.8 km) from Westfield London Shopping Centre and within a 10-minute drive of other popular attractions like Portobello Road Market. This 4-star hotel welcomes guests with 225 rooms and conveniences like free in-room WiFi, a gym, and a rooftop terrace.

What's nearby

  • Wormholt Park - 6 min drive - 1.5 miles
  • TeamSport Acton - 7 min drive - 1.5 miles
  • The Depot - 10 min drive - 1.9 miles
  • Wembley Stadium - 11 min drive - 2.8 miles
  • Oxford Street - 28 min drive - 6.8 miles

Getting around

  • North Acton Underground Station - 5 min walk
  • Acton Main Line Station - 8 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪By Max - ‬9 min walk
  • ‪The Balti House - ‬10 min walk
  • ‪Al Enam - ‬10 min walk
  • ‪Costa Coffee - ‬4 min walk

About this property

Holiday Inn London - West by IHG

At Holiday Inn London - West by IHG, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Self parking is available for GBP 18 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 18 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Starbucks

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 248 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 18 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
London West By Ihg London
Holiday Inn London West an IHG Hotel
Holiday Inn London - West by IHG Hotel
Holiday Inn London - West by IHG London
Holiday Inn London - West by IHG Hotel London

Frequently asked questions

Is a free cancellation option available at Holiday Inn London - West by IHG?

Holiday Inn London - West by IHG provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn London - West by IHG?

As of Oct 14, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London - West by IHG on Nov 1, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn London - West by IHG?

This hotel is situated in Acton, close to Wembley Stadium, Royal Albert Hall, and Hyde Park. You'll also find Westfield London Shopping Centre and OVO Arena Wembley within a short drive.

Will I be able to park at Holiday Inn London - West by IHG?

Yes, parking is offered for GBP 18 per night. Wheelchair-accessible parking, RV/bus/truck parking, and bicycle parkingare also available.

Does Holiday Inn London - West by IHG have a casino on the premises?

No, Holiday Inn London - West by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn London - West by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn London - West by IHG?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a pillow menu as well as a restaurant.

Are there hot tubs at Holiday Inn London - West by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn London - West by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London - West by IHG serves a full breakfast for a surcharge each morning at Starbucks.

Will Holiday Inn London - West by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London - West by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn London - West by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn London - West by IHG?

The closest major airport to Holiday Inn London - West by IHG is Heathrow Airport (LHR), which is 12.5 mi away (37 minutes by car). Another top airport is London City Airport (LCY), which is located 26.8 mi away (82-minute drive).

Can I book a room with a balcony at Holiday Inn London - West by IHG?

No, you won't find guestrooms with balconies at Holiday Inn London - West by IHG.

Holiday Inn London - West by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 473 out of 1001 reviews
Rating 8 - Good. 356 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and useful car park. Comfy rooms and helpful staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent convenient location and reasonably priced
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I loved staying there and it felt very homey and safe. Thank you!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was wonderful
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We stayed one night. Its good for two people. All essentials are there. Close to some good restaurants and canal side walks.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely polite and very nice selection at breakfast. Room was clean and had all we needed. Would definitely come back again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault the hotel or the staff. We arrived way to early, but they was very helpful in booking the car in and holding our luggage while we carried on our day. *Rooms was clean and so comfortable. *Breakfast was well organised and banging. Definitely will book again, if im at Wembley again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very nice hotel. Able to leave our luggage there before we checked in. Everyone friendly and helpful would stay here again.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Room And the Staff were all good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good welcome and able to park my car 3 hours before checking in at noon, had to pay again when I booked in at 5pm as I was staying till 1pm the day of checkout, room was clean and tidy with all that I needed, breakfast was great also, I'd visit again no problem 👍
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room which was very clean and lovely breakfast. The only downside was an out of order elevator which meant long waits as it’s a large hotel for only one elevator to be working
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and the location is kinda far in the city but metro stations.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfy bed (maybe a pillow or 2 short but I am confident if I’d have asked this would have been rectified) Shower great, air con great!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel hreat stay great staff absolutely perfect
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and friendly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very close to the rail system. It also offered food service to your room (stopping late evening) there is a bar and restaurant as well. The only issue we had was the AC was not cooling the room. We had to request a fan b/c we weren’t getting any sleep. Otherwise, it was a very good stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Topnotch breakfast!
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room, location were excellent Service is great But parking is difficult due tight spaces and difficult to find an empty spot
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, nice and comfty and great facilities

Great hotel, very friendly staff and very comfy rooms plus it was very quiet, which is probably the most important thing for me, thank you!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient stay

I like my stay during hotel inn, it was very nice, staffs were friendly and very close to all the stations and supermarkets
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, fantastic location to travel into central london from Acton North Tube
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very helpful staff, very clean and nice breakfast! Staff also helped with parking 😊
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
The Aircon in the room was dreadful making the stay unbearable
Stayed 1 night in May 2026