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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites London Downtown

Lobby
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette | Fridge, microwave, coffee/tea maker
Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Interior
Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Parking available
  • Air conditioning

Explore the area

View in a map
374 Dundas St, London, ON, N6B1V7
  • Place, London Convention Center
    ‪6 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(51 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

London

Located in Downtown London within a short walk of Budweiser Gardens, Sandman Hotel & Suites London Downtown is within a few miles (5 km) of other popular sights such as University of Western Ontario. The 109 rooms at this hotel include refrigerators and microwaves and guests can enjoy free breakfast.

What's nearby

  • London Convention Center - 6 min walk - 0.4 miles
  • Victoria Park - 8 min walk - 0.5 miles
  • London Music Hall - 10 min walk - 0.6 miles
  • Budweiser Gardens - 15 min walk - 0.8 miles
  • University of Western Ontario - 12 min drive - 2.1 miles

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Pizza Rounds - ‬2 min walk
  • ‪Ale House London - ‬4 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel with free breakfast, near Budweiser Gardens
Sandman Hotel & Suites London Downtown features free WiFi in public areas, conference space, and a business center. Self parking is offered for CAD 18.08 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Refrigerators, microwaves, and coffee makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 28.25 per pet, per night
  • Dogs and cats only
  • 2 total (35 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is a free cancellation option available at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on Nov 16, 2025 start from $80.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sandman Hotel & Suites London Downtown?

This hotel is situated in Downtown London within a 10-minute walk of Victoria Park, Jonathon Bancroft-Snell Gallery, and Citi Plaza Mall. You'll also find Budweiser Gardens and London Music Hall less than a mile away.

Will I be able to park at Sandman Hotel & Suites London Downtown?

Yes, parking is offered for CAD 18.08 per day. Accessible parking is also available for guests.

Does Sandman Hotel & Suites London Downtown have a casino at the property?

No, Sandman Hotel & Suites London Downtown doesn't have a casino.

Will I find an indoor pool at Sandman Hotel & Suites London Downtown?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sandman Hotel & Suites London Downtown?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include city views and free Internet access.

Are there hot tubs at Sandman Hotel & Suites London Downtown?

No, this hotel doesn't have a spa tub.

Does Sandman Hotel & Suites London Downtown have a restaurant that serves breakfast?

Sandman Hotel & Suites London Downtown offers free full breakfasts each morning though there is no restaurant.

Does Sandman Hotel & Suites London Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sandman Hotel & Suites London Downtown for a fee of CAD 28.25 per pet, per night.

Are there connecting rooms at Sandman Hotel & Suites London Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sandman Hotel & Suites London Downtown?

The closest major airport to Sandman Hotel & Suites London Downtown is London, ON (YXU-London Intl.), which is 6.5 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Sandman Hotel & Suites London Downtown?

No, at Sandman Hotel & Suites London Downtown, there aren't any guestrooms that list a balcony.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 425 out of 1380 reviews
Rating 8 - Good. 414 out of 1380 reviews
Rating 6 - Okay. 293 out of 1380 reviews
Rating 4 - Poor. 133 out of 1380 reviews
Rating 2 - Terrible. 115 out of 1380 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Hsiao chien

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Farheen

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in staff was friendly and courteous- five stars for the young lady at the front desk. The hotel and room was average - it met expectations. It was clean but just a little bit run down. Average, self-serve breakfast was appreciated. We had a comfortable
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The price was very fair. The area is not safe in my opinion and I am not judgemental at all. Walking to the corner to the hasty market at 10 at night didn’t feel good.
Stayed 1 night in Aug 2025

8/10 Good

Marie

Traveled with group
Liked: Amenities
A large number of homeless around the building, although the security in the building was excellent. Building is older with woodwork and rugs in the room in poor condition. For a reasonable price, it was fine.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashok

Stayed 1 night in Jul 2025

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marc

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Safety

The hotel itself was great and the staff were friendly, but the location was a bit of an issue. There are a few homeless shelters nearby, and a lot of people struggling with addiction were often gathered around the entrance. It also got pretty loud at night with yelling. Just something we weren’t aware of
Stayed 1 night in Jul 2025

6/10 Okay

Nikith

Liked: Cleanliness, staff & service
-
Stayed 1 night in Jul 2025

8/10 Good

puff

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Jul 2025

8/10 Good

Stephane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Mahemud

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, very reasonably priced and excited value.
Stayed 1 night in Jul 2025

6/10 Okay

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine- secure parking was necessary because the area of the city was very sketchy. Lots of homeless people hanging around. Felt unsafe outside, but safe inside.
Stayed 1 night in Jul 2025

8/10 Good

Clement

Stayed 1 night in Jul 2025

10/10 Excellent

Harshika

Liked: Cleanliness, staff & service
It was a great hotel however, the area surrounding the hotel seemed unsafe
Stayed 1 night in Jul 2025

4/10 Poor

Janel

Stayed 1 night in Jul 2025

8/10 Good

Chad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, room comfort

Good value

Good hotel, clean and comfortable, free breakfast was good. Rooms are getting a bit weathered and in need of an update. But overall great for the price
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was well located for all the reasons we were in London and there are plenty of food choices within east walking distances. It isn’t exactly in the nicest part of town, but as a base it was fine. The hotel itself is adequately appointed - it’s a little dated and in need of sprucing up in places, but aren’t we all? The complimentary breakfast was handy and we were reassured that air con is on its way to prevent it becoming the hotel sauna rather than breakfast room. Can’t compliment the staff enough - they were polite and courteous throughout.
Stayed 2 nights in Jul 2025

8/10 Good

Jai Jun

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times during various renovations. While it does not look like much from the outside, the rooms are nice, clean, and modern. Since they also include a breakfast and often $100 or more less than the nearby Delta or Hilton they are our goto when we need a room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Not worth the price

Bed were bad. Couldn't control room temp despite having a thermostat on the wall. TV had basically nothing to watch Wifi kicks you off constantly in a single day requiring you to resign up over and over
Stayed 4 nights in Jul 2025

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and hard working. The included breakfast was good. The breakfast room was clean and well organized. There was no USB hole in the room so unless you brought a plug in with a USB hole you needed to charge your device in the office
Stayed 1 night in Jul 2025

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