Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites London Downtown

Lobby lounge
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette | Fridge, microwave, coffee/tea maker
Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Interior
Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Breakfast included
  • Air conditioning
  • Parking available

Explore the area

Map
374 Dundas St, London, ON, N6B1V7
  • London Convention Center
    ‪6 min walk‬
  • Victoria Park
    ‪8 min walk‬
  • Budweiser Gardens
    ‪15 min walk‬
  • London, ON (YXU-London Intl.)
    ‪14 min drive‬

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Room options

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

London

Located in Downtown London within a short walk of Budweiser Gardens, Sandman Hotel & Suites London Downtown is within a few miles (5 km) of other popular sights such as University of Western Ontario. The 109 rooms at this hotel include refrigerators and microwaves and guests can enjoy free breakfast.

What's nearby

  • London Convention Center - 6 min walk - 0.4 miles
  • Victoria Park - 8 min walk - 0.5 miles
  • Budweiser Gardens - 15 min walk - 0.8 miles
  • Harris Park - 16 min walk - 0.9 miles
  • University of Western Ontario - 8 min drive - 2.1 miles

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Queens Cafe - ‬9 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Coffee Culture - ‬5 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel with free breakfast, near Budweiser Gardens
Sandman Hotel & Suites London Downtown features free WiFi in public areas, conference space, and a business center. Self parking is offered for CAD 18.08 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Refrigerators, microwaves, and coffee makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Hindi, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 28.25 per pet, per night
  • Dogs and cats only
  • 2 total (35 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is a free cancellation option available at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on Jul 24, 2025 start from $64.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sandman Hotel & Suites London Downtown?

This hotel is situated in Downtown London within a 10-minute walk of Victoria Park, Jonathon Bancroft-Snell Gallery, and Citi Plaza Mall. You'll also find Budweiser Gardens and London Music Hall less than a mile away.

Is there parking available at Sandman Hotel & Suites London Downtown?

Yes, parking is offered for CAD 18.08 per day. Accessible parking is also available for guests.

Does Sandman Hotel & Suites London Downtown have a casino at the property?

No, Sandman Hotel & Suites London Downtown doesn't have a casino.

Will I find an indoor pool at Sandman Hotel & Suites London Downtown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sandman Hotel & Suites London Downtown?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include city views and free Internet access.

Does Sandman Hotel & Suites London Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sandman Hotel & Suites London Downtown have a restaurant that serves breakfast?

Sandman Hotel & Suites London Downtown offers free full breakfasts each morning though there is no restaurant.

Does Sandman Hotel & Suites London Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sandman Hotel & Suites London Downtown for a fee of CAD 28.25 per pet, per night.

Are there connecting rooms at Sandman Hotel & Suites London Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sandman Hotel & Suites London Downtown?

The closest major airport to Sandman Hotel & Suites London Downtown is London, ON (YXU-London Intl.), which is 6.5 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Sandman Hotel & Suites London Downtown?

No, you won't find guestrooms with balconies at Sandman Hotel & Suites London Downtown.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 366 out of 1278 reviews
Rating 8 - Good. 400 out of 1278 reviews
Rating 6 - Okay. 272 out of 1278 reviews
Rating 4 - Poor. 125 out of 1278 reviews
Rating 2 - Terrible. 115 out of 1278 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Magan

Liked: Cleanliness, staff & service
The hotel itself was nice. Outside the hotel was another story. There were homeless people outside the building, and even hiding behind the gate to go into the parking garage. I had read the reviews, so I expected this, but it is
Stayed 1 night in May 2025

4/10 Poor

Donald, Carleton Place

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Avoid if you have young children or are traveling alone - the location of this hotel is a "busy area" of London
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was in a convenient location, and it was a nice bonus to have a little pub right across from the hotel! The breakfast was also fantastic—great variety and quality. However, I was disappointed that bottled water wasn’t available for purchase and was only offered on two floors—one of which was sold out. It would’ve been more convenient if water was accessible to all guests, regardless of which floor they were on.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Mar 2025

8/10 Good

Terry, Brampton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Located downtown wjth convenient parking. Alot of people without homes hanging around the property
Stayed 1 night in Apr 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, room comfort
The room was clean. Bed comfortable. Ac worked well. Shower was excellent. Staff were amazing. Friendly and helpful. I was surprised to have to pay for parking. That wasn’t obvious when I booked the room. The lamp by the bed did not work and the plugs didn’t either. Which makes it hard to plug in phones. Lap tops etc. the bathroom fan is so loud and could not be turned off if you wanted light. There were many homeless or displaced adults around but they have to live somewhere. No one bothered me.
Stayed 2 nights in Apr 2025

2/10 Terrible

Elizabeth

I had a confirmed reservation at the hotel here in London, Ont. However, with a walker, supporting me, I was told by the check-in clerk that I was not allowed in the Hotel. There was no way I would be allowed to stay. I showed him my printed confirmation. I had flown from New York, where I spent almost a month, to Toronto, where I spent two weeks, then took a bus to London.
Stayed 6 nights in Apr 2025

6/10 Okay

Laura

Liked: Cleanliness, amenities, property conditions & facilities
I didn’t like that we had to pay for parking
Stayed 1 night in Apr 2025

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

JC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of homeless people makes it a bit uncomfortable being outside
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Stayed 1 night in Mar 2025

10/10 Excellent

Maya

Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Stayed 1 night in Apr 2025

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, parking was unexpected at a cost, breakfast could have a few more options But overall it was okay for what we needed it for
Stayed 2 nights in Apr 2025

8/10 Good

Ruth Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruth

Stayed 3 nights in Mar 2025

10/10 Excellent

Carl

Metal

Wonderful staff . Great location!
Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Kapil, Caledonia

Stayed 4 nights in Mar 2025

8/10 Good

Joumana

Liked: Cleanliness, staff & service, property conditions & facilities
The location is close by the hospitals. The homeless people when you leave the hotel are not looking safe.
Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to stay at. It is very clean and the staff were nice. It’s a great place to stay if you have an even to go to in the downtown area.
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean
Stayed 1 night in Mar 2025

10/10 Excellent

Lorretta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

CindyandCharles

Liked: Cleanliness, staff & service
Basic hotel. Relatively clean. Room was dated and small. Bathroom sink was slow to drain. Toilet was slow to flush.
Stayed 2 nights in Mar 2025