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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites London Downtown

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Free daily full breakfast
Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
374 Dundas St, London, ON, N6B1V7
  • Place, London Convention Center
    ‪6 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

London

Located in Downtown London, Sandman Hotel & Suites London Downtown is within a 10-minute stroll of sights such as Jonathon Bancroft-Snell Gallery and Citi Plaza Mall. The 109 rooms at this hotel include refrigerators and microwaves and guests can enjoy free breakfast.

What's nearby

  • London Convention Center - 6 min walk - 0.4 miles
  • Victoria Park - 8 min walk - 0.5 miles
  • Centennial Hall - 8 min walk - 0.5 miles
  • London Music Hall - 10 min walk - 0.6 miles
  • Budweiser Gardens - 15 min walk - 0.8 miles

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪London Burgers - ‬4 min walk
  • ‪Green Window - ‬8 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel with free breakfast, near Budweiser Gardens
Sandman Hotel & Suites London Downtown features free WiFi in public areas, conference space, and a business center. Self parking is offered for CAD 18.08 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Refrigerators, microwaves, and coffee makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 28.25 per pet, per night
  • Dogs and cats only
  • 2 total (35 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is a free cancellation option available at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of Jan 25, 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on Feb 1, 2026 start from $82.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sandman Hotel & Suites London Downtown?

This hotel is situated in Downtown London within a 10-minute walk of Victoria Park, Jonathon Bancroft-Snell Gallery, and Citi Plaza Mall. You'll also find Budweiser Gardens and Centennial Hall less than a mile away.

Is parking available on site at Sandman Hotel & Suites London Downtown?

Yes, parking is offered for CAD 18.08 per day. Accessible parking is also available for guests.

Does Sandman Hotel & Suites London Downtown have a casino at the property?

No, Sandman Hotel & Suites London Downtown doesn't have a casino.

Will I find an indoor pool at Sandman Hotel & Suites London Downtown?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sandman Hotel & Suites London Downtown?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include city views and free Internet access.

Are there hot tubs at Sandman Hotel & Suites London Downtown?

No, this hotel doesn't have a spa tub.

Does Sandman Hotel & Suites London Downtown have a restaurant that serves breakfast?

Sandman Hotel & Suites London Downtown offers free full breakfasts each morning though there is no restaurant.

Does Sandman Hotel & Suites London Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sandman Hotel & Suites London Downtown for a fee of CAD 28.25 per pet, per night.

Are there connecting rooms at Sandman Hotel & Suites London Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sandman Hotel & Suites London Downtown?

The closest major airport to Sandman Hotel & Suites London Downtown is London, ON (YXU-London Intl.), which is 6.5 mi away (15 minutes by car).

Are there rooms with balconies at Sandman Hotel & Suites London Downtown?

No, there aren't any guestrooms with balconies at Sandman Hotel & Suites London Downtown.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 436 out of 1391 reviews
Rating 8 - Good. 411 out of 1391 reviews
Rating 6 - Okay. 294 out of 1391 reviews
Rating 4 - Poor. 135 out of 1391 reviews
Rating 2 - Terrible. 115 out of 1391 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Derek

Liked: Staff & service
Disliked: Cleanliness
Convenient location.
Stayed 2 nights in Oct 2025

8/10 Good

Biju

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Art

Liked: Staff & service, property conditions & facilities
Fine. Room met all my needs for an overnight stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Wilfredo, Cypress

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staffs.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was really good. There was 7 of us. We had connecting rooms, which was great. Something fpr everyone at breakfast too!
Stayed 1 night in Oct 2025

10/10 Excellent

Fadi

Stayed 1 night in Oct 2025

4/10 Poor

TINA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very nice but we got to the hotel and human fecal matter was on the sidewalk. Homeless people were blocking the doorway to the parkade. The toilet flooded and we called the front desk and no one was available to help so the toilet overflowed. Had to pack up and switch rooms due to the toilet overflow while we were trying to get to a grad ceremony. The hotel is dated and needs to improve their upkeep. Beds were uncomfortable both beds sank in the middle. Shared feedback with the front staff and they kept saying there is only so much they can do and they have contacted the city about the shelter right next door and this is London Ontario for you. Overpriced for poor quality stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service
Great staff, facilities in fairly good shape, clean, location is convenient but sketchy.
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, pleasant staff and comfortable bed
Stayed 1 night in Oct 2025

6/10 Okay

Khanjan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpets are damaged, dirty, and marked up. I had a half dozen clearly visible dirty spots on the carpet in my room. Nice staff and the bed, bathroom, etc. were tidy but the carpet was noticeably bad.
Stayed 1 night in Oct 2025

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and comfortable beds. My room could use new carpet. Paid gated parking worth it.
Stayed 1 night in Oct 2025

8/10 Good

Phyllis

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Darrell

Stayed 1 night in Oct 2025

6/10 Okay

Gaetano

Business traveler, Traveled with partner
Average hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was very clean. The staff were vey friendly and professional. The restaurant across the street the Morrisey House was great place for a meal.
Stayed 1 night in Oct 2025

6/10 Okay

davic

Liked: Cleanliness

It did the job

The room was clean just very dated . Couch was uncomfortable. Had to park outside as trucks don’t fit underground . A lot of homeless hanging around. Would not want to be walking around at night or with kids.
Stayed 2 nights in Oct 2025

2/10 Terrible

antonina

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Get rid of your carpet on the floor its disgusting
Stayed 1 night in Oct 2025

10/10 Excellent

Athema

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and responsive staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

HIMANSHU, London

Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Liked: Cleanliness
i paid extra for a kitchenette but the front lobby says she'll send someone up with coffee packets SOMETIME AFTER 6PM!!! I offered to go downstairs and get it myself but she said no, not possible for her to get any. I guess managers aren't allowed access to the room supplies? $200/night and i can't get coffee until after 6pm?!? are you kidding me??? but at least there are twenty or so homeless junkies at the front door!
Stayed 4 nights in Oct 2025

2/10 Terrible

Paul

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
no blackout drapes (like advertised), not even remotely soundproof (like advertised), no coffee for the kitchentte (like advertised). But at least the entire property is surrounded (literally) on all sides by homeless junkies looking like they will stab you for a nickel. Multiple calls to the lobby went ignored and the signs pointing to the guest laundry are false - no laundry room where the signs are. $200/night for nothing but lies and false advertising, and bad service. we had a choice down to two places and choose Sandman for the newspapers and blackout drapes. without the drapes we are forced awake at the crack of dawn each morning with the sun glaring directly in your eyes and there is nothing you can do about it (technically there ARE black out drapes, they just don't qualify as blackout drapes when THEY CANNOT BE CLOSED!!!!!) holiday ruined, thanks expedia and sandman.
Stayed 2 nights in Oct 2025

2/10 Terrible

Melizane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff is really nice, but the location is really bad. It is beside a homeless shelter , the girl at the front desk was telling me that at night the homeless are trying to open all the cars door that are parked in their parking lot behind the hotel I was feeling so uncomfortable that I left as fast a i got there….
Stayed 1 night in Oct 2025

10/10 Excellent

Rukshika

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean room, staff were friendly, breakfast was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peisan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no breakfast. Would be nice if there are some continental breakfast.
Stayed 5 nights in Aug 2025

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