Standard Room, 1 King Bed
from $128
The Waterfront Inn
3.0 out of 5.0
4.0
out of 5
"Good!"
See all 22 reviews
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Recent guest reviews
I stayed for a week at this hotel. One day we were without plumbing and water for 7 hours due to a water msin break. I understand that. Room service didnt deliver in a timely fashion and forgot utensils. The staff was unfriendly. Clinton was nice and always greeted me as well as one of the hostesses. The carpeting needed to be cleaned and caused my feet to be black thus having me wear shoes in the room. Plus my air conditioning in room didnt work. Took them two days to get me another room. Very disappointed and did bring my concerns to the front desk but nothing was done. They should have comped me for the week.
Room was a little musty, but it's a great location, very convenient.
Ac brokefirst room could have declared a up grade for incv/ also front porch could use a am power wash daily ciggs ashes spills etc/ curb appeal
Nice hotel. We were there to visit family. Clean and friendly. Breakfast could use some improving.
Delete my survey. Now you are becoming A nuisance!
The location of the hotel is ideal if you want to be in the center of all the action. The village square was always very crowded, difficult to navigate and difficult to find parking. The hotel was just ok. Breakfast was limited primarily to a buffet I would expect to get at a chain hotel. The room was clean and adequate, but housekeeping was lax. Wet, used towels were not picked up out of the bathroom. One day we did not get new clean towels and the 2nd day we did not get facecloths or hand towels. If I visit the Villages again The Waterfront Hotel would not be y first choice
It was an uneventful stay. The bar closed at 10pm so there isn't much today after that at the hotel. The $10 breakfast buffet was ok, we figure we got what we paid for.
Everything from the room itself to the common areas was squeaky clean at all times. Room and bathroom were spacious and well lit, and included a small refrigerator, microwave and coffeemaker. Staff was very friendly and well informed, and helped me in any way possible. The one negative experience I had was the morning of my departure when a member of the housekeeping staff knocked on my door at 9 AM and told me I needed to check out. I pointed out that the check out time was noon but she did not seem to understand, so I went ahead and pack and left early.
The hotel is conveniently within walking distance of Sumter Landing businesses and activities in The Villages. The rooms are clean and the staff is friendly and helpful. Many rooms have a water view. Wish that the dining room food was a bit better though. There is a charge for the breakfast buffet; it is not complementary. I would definitely recommend this hotel.
Room had only shower and slide bar didn't work. Property was full so couldn't move. Checking staff so so. Breakfast good. Several places to dine in area. Parking a probl due to bar crowd from outside
We go to the villages a couple of times a year to visit family. We have stayed in several places down there and by far this is the best thing around. Only problem would be the shower in our room. I don't know why we were given a handicap accessible room, but it was difficult to deal with and flooded the entire bathroom everytime it was used. Hotel itself was great.
The location was very nice close to everything. The housekeeping was sub-par. The first day the room was not made up had to call down and the other two days there were glasses left on the dresser and never replaced with new ones, the decorative bed pillows were never put back in place after beds were made, and the carpet could have used a good cleaning. The front desk personnel were very friendly and the matradee was also.
Th entire staff was helpful, friendly, and courteous. Neil, the bellhop was exceptional.
The location was great, There is I lot of resturand in walking distance. The people are great. There is a plaza near the hotel with live music.
Room was nice. Well decorated. not large. Was there for parents birthday and was good for that. Unusual that the pool entrance was thru the dining room.
We had a wonderful room and fun shopping in the village.
Enjoyed every minute at the hotel
went to visit family who bought in the villages, convenient location to everything..only bad thing was noisy...you could hear people talking in halls from your room.
We were very pleased with our 5 nights at the Waterfront Inn. The room was very attractive - 2 queen beds - lots and lots of pillows. We were in Florida to attend the 50th anniversary of my aunt and uncle who live in The Villages. The Waterfront location was perfect - about 1 mile from their home. Several out-of-town guests stayed at the Waterfront and we were all pleased. I have only 3 small complaints. 1) There was no complimentary breakfast. The lady at the front desk said no hotel with a restaurant offered a free breakfast - they would go out of business . . . 2) We needed extra hangers and again, the lady at the front desk said that would probably not be possible. I called housekeeping the next morning and the hangers were delivered promptly. 3) On 2 occasions we could hear the neighbors in the next room - their TV and a phone call. The hallways (wallpaper and trim) were beautiful; walking down the hall to your room was like looking into one of those mirrors that keeps reflecting back the same lovely view over and over and over again into infinity. We would stay there again.
Great. We attempted to check-in and the hotel had no idea who we were. We paid for the trip online with Orbitz, got a confirmation number and everything. So we showed up at the hotel & they did not have a reservation for us, thanks to Orbitz, they never sent the reservation or payment confirmation to the hotel. Let alone that it was the 4th of July, the hotel was almost fully booked and thankfully, we were able to get a room, they had 4 left when we checked in at 5 PM. We came pretty close to not having a place to stay. When we were on the phone with Orbitz, they didn't give a darn about us, made no apologies for their screw-up but after 90 minutes dealing with them and the clerk at the hotel, we finally were able to cehck-in and get to our room after driving for 7 hours.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located within a 5-minute walk of The Villages Market Square, The Waterfront Inn is within a few miles (5 km) of Cane Garden Country Club. This 120-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour fitness center. It's on a lake and also close to Miona Lake Golf Club and Country Club Of Lady Lake.
Dining
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is available for a fee.
Rooms
The Waterfront Inn's 120 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other amenities include safes, phones, and ironing boards.
Property features
At The Waterfront Inn, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, 6 meeting rooms, and conference space.
Guest reviews for The Waterfront Inn
very disappointed
Everyone
I stayed for a week at this hotel. One day we were without plumbing and water for 7 hours due to a water msin break. I understand that. Room service didnt deliver in a timely fashion and forgot utensils. The staff was unfriendly. Clinton was nice and always greeted me as well as one of the hostesses. The carpeting needed to be cleaned and caused my feet to be black thus having me wear shoes in the room. Plus my air conditioning in room didnt work. Took them two days to get me another room. Very disappointed and did bring my concerns to the front desk but nothing was done. They should have comped me for the week.
great location
Everyone
Room was a little musty, but it's a great location, very convenient.
best village hotel
Everyone
Ac brokefirst room could have declared a up grade for incv/ also front porch could use a am power wash daily ciggs ashes spills etc/ curb appeal
Review comment
General Manager responded on Jul 3, 2017
Thank you for staying at our hotel and for sharing your concerns. Please accept my apology as we never meant to disappoint and of our guest. I have shared your comments with my housekeeping and maintenance team to ensure happy guests is our number one priority. I truly regret the inconvenience caused and hope you will consider giving us another chance so that we can make it up to you. Christy Kitt, General Manager
village friendly
Everyone
Nice hotel. We were there to visit family. Clean and friendly. Breakfast could use some improving.
Review comment
General Manager responded on Jan 26, 2017
Thank you for choosing to stay at the Waterfront Inn, The Villages while visiting your family. I am delighted you loved the cleanliness of our hotel and had an overall great stay. We appreciate your observation and hope to welcome you back soon. Christy Kitt, General Manager
Everyone
Delete my survey. Now you are becoming A nuisance!
Review comment
General Manager responded on May 4, 2016
Thank you for your stay at the Waterfront Inn, The Villages. We are glad you enjoyed your overall stay. However, we are sorry for any inconvenience caused. It was our pleasure serving you, and we hope to see you again soon. Christy Kitt, General Manager, The Waterfront Inn, The Villages
first visit to the villages
Couples
The location of the hotel is ideal if you want to be in the center of all the action. The village square was always very crowded, difficult to navigate and difficult to find parking. The hotel was just ok. Breakfast was limited primarily to a buffet I would expect to get at a chain hotel. The room was clean and adequate, but housekeeping was lax. Wet, used towels were not picked up out of the bathroom. One day we did not get new clean towels and the 2nd day we did not get facecloths or hand towels. If I visit the Villages again The Waterfront Hotel would not be y first choice
ok visit
Couples
It was an uneventful stay. The bar closed at 10pm so there isn't much today after that at the hotel. The $10 breakfast buffet was ok, we figure we got what we paid for.
excellent overall
GetawayWithFriends
Everything from the room itself to the common areas was squeaky clean at all times. Room and bathroom were spacious and well lit, and included a small refrigerator, microwave and coffeemaker. Staff was very friendly and well informed, and helped me in any way possible. The one negative experience I had was the morning of my departure when a member of the housekeeping staff knocked on my door at 9 AM and told me I needed to check out. I pointed out that the check out time was noon but she did not seem to understand, so I went ahead and pack and left early.
nice hotel and convenient location
BusinessTravelers
The hotel is conveniently within walking distance of Sumter Landing businesses and activities in The Villages. The rooms are clean and the staff is friendly and helpful. Many rooms have a water view. Wish that the dining room food was a bit better though. There is a charge for the breakfast buffet; it is not complementary. I would definitely recommend this hotel.
the villages
Couples
Room had only shower and slide bar didn't work. Property was full so couldn't move. Checking staff so so. Breakfast good. Several places to dine in area. Parking a probl due to bar crowd from outside
Many thanks for taking the time to post your online review. It’s a pleasure knowing you loved our location which made your stay enjoyable. We value your observation in regard to the odor issue and have shared it with my housekeeping staff. We hope to see you again soon at the Waterfront Inn, The Villages. Christy Kitt, General Manager