The check in was very simple and quick. The room was clean but cold. The bed was comfortable and the shower was nice and warm. There was a lack of information (I am used to a listing of useful information provided by the other hotels I’ve stayed at), breakfast is not included, wifi is an extra charge and my check out process left a sour note with me. The check out clerk told me I needed to pay a beverage fee as housekeeping said I took a drink (I had my “Do Not Disturb” sign on my door during my 2 day stay so housekeeping did not enter my room at all during my stay. The clerk then said that housekeeping said I took water from the room and I had to restate that Housekeeping did not visit my room. The fee was eventually removed but Housekeeping should make certain that they are listing the correct information. I will not be booking at the Westin again in the future as I’ve been much more satisfied at other hotels.
location was great. paid parking was not expected but close to hotel. No breakfast amenities available.
The property was lovely and nicely located. There was too much dog hair remaining in the room though and I have allergies. Too tired to move so I just dealt with it.
Only one Peloton bike and not functioning well. Location is good Close to NYC yet don’t really have good view
awful - couldn't find a bellhop to help with all our bags...unfriendly staff. 1 tiny shampoo bottle for 2 adults and an infant. no towels. ordered milk for our infant daughter only to be charged $37 for room service. very disappointing for a westin!!
There was some sort of party going on in the room next door to ours. We couldn't sleep all night. Disaster...
Excellent room with an incredible view to NYC. Easy access to restaurants and coffee shops near the hotel. It was a great experience to me and my wife.
That's a good place to stay. With the convenient transportations.
Overall a great experience. Thanks. Thanks. Thanks.
Great location, easy parking, SPACIOUS rooms! And no fees for pets!
The hotel is in a great location, just 10min away from Manhattan by subway. (Do not overlook Newport.) Quality is great, but something that fancier hotels haven't caught up with is the free internet.
Took off one star for facilities and condition as the parking garage isn't the most convenient. but the staff, room, and amenities within the hotel were great.
Nice quiet hotel and the view of NYC from our 19th floor suite could not have been better. Right door to fine dining and shopping if you must...
A special thanks to the staff - from the front desk to valet parking to bellhop, everyone was courteous and helpful. We travel with a wheelchair and got lots of help when we needed it. The handicap-accessible room was very comfortable and well laid out. One small issue - there is no bar on the left side of the toilet. We ate dinner in the restaurant and breakfast in the cafe. Food in both was very good.
We requested for bottle water several times, but never received that.
We stayed here in a king room with a great view of the city. Would definitely come back.
Good place to stay at if you're out of town. The room was very clean. Amenities provided. Although I had to pay $10 per night for wifi Amazing view. Very comfortable bed. Lots of towels. The pool and gym was clean with lots of things provided like towel and bottled water. Recommended!
Located in Downtown Jersey City, The Westin Jersey City Newport is within a 5-minute walk of Newport Center Mall and within 15 minutes of other popular attractions like Newport Mall. This 429-room, 4-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and a spa tub. It's connected to a shopping center in central Jersey City and also close to Hoboken Waterfront and Liberty State Park.
Enjoy dining at Fire and Oak, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:30 AM.
All 429 air-conditioned accommodations feature a separate bedroom. Guests can expect WiFi, wired Internet, and 37-inch flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include coffee makers, free weekday newspapers, and laptop-compatible safes.
Guests staying at The Westin Jersey City Newport enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Self parking is available for USD 29 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
The check in was very simple and quick. The room was clean but cold. The bed was comfortable and the shower was nice and warm. There was a lack of information (I am used to a listing of useful information provided by the other hotels I’ve stayed at), breakfast is not included, wifi is an extra charge and my check out process left a sour note with me. The check out clerk told me I needed to pay a beverage fee as housekeeping said I took a drink (I had my “Do Not Disturb” sign on my door during my 2 day stay so housekeeping did not enter my room at all during my stay. The clerk then said that housekeeping said I took water from the room and I had to restate that Housekeeping did not visit my room. The fee was eventually removed but Housekeeping should make certain that they are listing the correct information. I will not be booking at the Westin again in the future as I’ve been much more satisfied at other hotels.
location was great. paid parking was not expected but close to hotel. No breakfast amenities available.
The property was lovely and nicely located. There was too much dog hair remaining in the room though and I have allergies. Too tired to move so I just dealt with it.
Only one Peloton bike and not functioning well. Location is good Close to NYC yet don’t really have good view
awful - couldn't find a bellhop to help with all our bags...unfriendly staff. 1 tiny shampoo bottle for 2 adults and an infant. no towels. ordered milk for our infant daughter only to be charged $37 for room service. very disappointing for a westin!!
There was some sort of party going on in the room next door to ours. We couldn't sleep all night. Disaster...
Excellent room with an incredible view to NYC. Easy access to restaurants and coffee shops near the hotel. It was a great experience to me and my wife.
Thanks for staying with us. We appreciate your feedback!