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Recent guest reviews

My husband and I booked this hotel to surprise his aunt for her birthday in Atlantic City to see Gladys Knight. We booked the Sheraton because we had good experiences everywhere. The bathroom was filthy and had someone else’s long hair in the shower. Gross. The water backed up as the water ran to take a shower. In both rooms. When I brought this matter to the staff it was as if they never cared and never wanted to rectify the situation. I will make sure I don’t recommend this hotel to anyone. This was supposed to be a joyous occasion that ended very mediocre. This is not the Sheraton reputation and quite frankly I’m shocked and disgusted.

Location staff guests

I was disappointed to learn the pool was closed only days before arrival. Our room was directly across from vending and ice machines, which kept us up all night.

This hotel was outdated. As soon as you stepped into the room it smelled musty. Decor is old, dust in certain areas. We stopped by the tavern located in the rear of hotel but as soon as we walked by the kitchen we noticed it was so dirty we decided to leave. We only stayed for a day therefore we didn’t make a fuss about the room.

Avoid at all costs. This was not the standard you’d expect from a Sheraton and Orbitz. We had three rooms in July 2021. The carpets were filthy, covered in stains and also littered with trash left behind by other travelers. Crackers, perfume vials, beads, are just a few things I had to hurry around collecting so that my puppy and kids would not get to them first. There were even disgusting, dirty, sticky toys stuck to the ceiling. I would never stay here again and would tell everyone I know to avoid it at all costs. Also, the pool is permanently closed. We called the front desk immediately upon seeing the horrible conditions of the rooms and they refused to refund us. The manager said there was nothing they could do since we booked with Orbitz. We called Orbitz and they said it was solely up to the Sheraton to refund us so we were stuck staying in filth. I’ve traveled using Orbitz for over ten years this was unacceptable.

Everything thing was ok the first room had a dirty mattress but they offered us a new room and that one was good. Was a little upset that the pool wasn’t open.

This is the second time my family stays at Sheraton. The staff always provides an amazing service, they are friendly, accommodating and helpful. The gym, the room and the facilities in general are clean. It is Kids friendly. I will definitely recommend it!

they need to clean better found a cheese cracker wrapper with crumbs an a Mormon book in the dresser

Older property. Some areas well kept but most seemed tired. Good for the price. Pool was not open still due to covid restrictions.

I do not feel that Sheraton guests should pay to park. The convention center is right there.

Didn’t like how far away the parking was from the hotel

They broke my Apple Watch and I know for sure it wasn’t broke when I left.

Two Convention Boulevard Atlantic City NJ

Hotel highlights

  • Walking distance to Atlantic City Convention Center and Boardwalk Hall
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Sheraton Atlantic City Convention Center Hotel places you next to Atlantic City Convention Center and a short stroll from other popular sights like Boardwalk Hall. This 502-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour gym and a 24-hour business center.


Dining

In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. You can sip a beverage at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 6:30 AM to 11:00 AM.


Rooms

All 502 rooms provide microwaves, refrigerators, and coffee makers. 32-inch TVs come with digital channels and pay movies, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available. Housekeeping is available on request.


Property features

Guests of Sheraton Atlantic City Convention Center Hotel enjoy a 24-hour gym, free WiFi in public areas, and a conference center. Self parking is available for USD 17 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-out, and an ATM.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Sheraton Atlantic City Convention Center Hotel

Everyone (44) Couples (5) Family (13)
1
Family Partner Couples

My husband and I booked this hotel to surprise his aunt for her birthday in Atlantic City to see Gladys Knight. We booked the Sheraton because we had good experiences everywhere. The bathroom was filthy and had someone else’s long hair in the shower. Gross. The water backed up as the water ran to take a shower. In both rooms. When I brought this matter to the staff it was as if they never cared and never wanted to rectify the situation. I will make sure I don’t recommend this hotel to anyone. This was supposed to be a joyous occasion that ended very mediocre. This is not the Sheraton reputation and quite frankly I’m shocked and disgusted.

By on Sep 19, 2021

5
Friends

Location staff guests

By on Aug 17, 2021

3
Family

I was disappointed to learn the pool was closed only days before arrival. Our room was directly across from vending and ice machines, which kept us up all night.

By on Aug 16, 2021

5
Everyone

By on Aug 6, 2021

2
Family with small children

This hotel was outdated. As soon as you stepped into the room it smelled musty. Decor is old, dust in certain areas. We stopped by the tavern located in the rear of hotel but as soon as we walked by the kitchen we noticed it was so dirty we decided to leave. We only stayed for a day therefore we didn’t make a fuss about the room.

By on Aug 3, 2021

4
Everyone

By on Aug 2, 2021

1
Family Family with small children

Avoid at all costs. This was not the standard you’d expect from a Sheraton and Orbitz. We had three rooms in July 2021. The carpets were filthy, covered in stains and also littered with trash left behind by other travelers. Crackers, perfume vials, beads, are just a few things I had to hurry around collecting so that my puppy and kids would not get to them first. There were even disgusting, dirty, sticky toys stuck to the ceiling. I would never stay here again and would tell everyone I know to avoid it at all costs. Also, the pool is permanently closed. We called the front desk immediately upon seeing the horrible conditions of the rooms and they refused to refund us. The manager said there was nothing they could do since we booked with Orbitz. We called Orbitz and they said it was solely up to the Sheraton to refund us so we were stuck staying in filth. I’ve traveled using Orbitz for over ten years this was unacceptable.

By on Jul 31, 2021

4
Friends

Everything thing was ok the first room had a dirty mattress but they offered us a new room and that one was good. Was a little upset that the pool wasn’t open.

By on Jul 27, 2021

5
Family with small children

This is the second time my family stays at Sheraton. The staff always provides an amazing service, they are friendly, accommodating and helpful. The gym, the room and the facilities in general are clean. It is Kids friendly. I will definitely recommend it!

By on Jun 21, 2021

4
Friends

they need to clean better found a cheese cracker wrapper with crumbs an a Mormon book in the dresser

By on Jun 21, 2021

Sheraton Atlantic City Convention Center Hotel

Two Convention Boulevard, Atlantic City, NJ 08401
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