By worst the worst hotel I ever stay in… everything is falling apart and when you request for a manger they deny you one.. they never pick up the phones.. everything is broken and it will take them hours to come and fix’s it. Why spend money on the water park and the games for kids if there rooms are so bad..don’t stay at this hotel!! Book somewhere else!!!…i had my whole family here and it was just the worst!! So noisy!!
Love the beach and it was right in the front.
The rooms were nothing like the pictures, my room had a stench and the hotel staff acted as though they couldn't do anything. There were only 2 elevators that were safe out of 6. One elevator would skip floors and 1 elevator would open and mid run while going up and down. There was a stabbing the second day of staying there. I needed to get a new key because my key was disarmed and when I went down to the first floor ad asked the front desk for a new one the hotel staff was very unpleasant with no smile at all and gave me attitude. The pool was nothing you can even swim in because there was no water and it was on the fifth floor and you had to walk around the top and to the side. The best thing they had was there was an arcade and go kart track in the hotel. The signs were misleading about how it was open earlier at 11am but then you ask about going on the track and they said its not open until 3pm. I will never stay in this hotel ever and I will not ever recommend it.
The deadbolt didn’t work and the door stuck when open and shut. Our key card needed reset. They only have 3 elevators that work. The shower gel in our bathroom was open and 1/2 empty.
We were ASSURED a newly renovated room but what we got was old and noisy
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I didn’t like that the room smelled as if someone had been smoking in the room. Also all the dresser draws fronts were screwed off. The bed was comfortable at least
The arcade it the only reason to visit.
Terrible service. They don’t tell you where to go just hand over the keys and say next. Old and outdated, needs remodeling.
Renovations needed. Wallpaper hanging from the walls. Hallways smelled like pet urine. Elavators need to be serviced.
Everything is good
Good price but outdated property
Lucky Snake arcade and go kart are nice. Without them, the place wouldn’t be appealing since it is not connected to a casino.
Rooms are deteriorating
I was disappointed with the amenities because there is no Microwave in the room, well the room I booked
Great stay for the price. Excellent location. Solid hotel and staff.
Located in Midtown South, Showboat Hotel is within a 10-minute walk of popular sights such as Ocean Resort Casino and Hard Rock Casino Atlantic City. This 850-room, 3.5-star hotel has a restaurant and 3 bars/lounges, along with a 24-hour gym.
Enjoy a leisurely bite to eat at ACE, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Start each morning with to-go breakfast, available for a fee from 8:00 AM to 10:00 AM.
49-inch flat-screen TVs come with digital channels. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes. Housekeeping is available once per stay.
A 24-hour gym, a seasonal outdoor pool, and an arcade/game room are featured at Showboat Hotel. Valet parking is available for USD 25.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include express check-out, a terrace, and an ATM.
By worst the worst hotel I ever stay in… everything is falling apart and when you request for a manger they deny you one.. they never pick up the phones.. everything is broken and it will take them hours to come and fix’s it. Why spend money on the water park and the games for kids if there rooms are so bad..don’t stay at this hotel!! Book somewhere else!!!…i had my whole family here and it was just the worst!! So noisy!!
Love the beach and it was right in the front.
The rooms were nothing like the pictures, my room had a stench and the hotel staff acted as though they couldn't do anything. There were only 2 elevators that were safe out of 6. One elevator would skip floors and 1 elevator would open and mid run while going up and down. There was a stabbing the second day of staying there. I needed to get a new key because my key was disarmed and when I went down to the first floor ad asked the front desk for a new one the hotel staff was very unpleasant with no smile at all and gave me attitude. The pool was nothing you can even swim in because there was no water and it was on the fifth floor and you had to walk around the top and to the side. The best thing they had was there was an arcade and go kart track in the hotel. The signs were misleading about how it was open earlier at 11am but then you ask about going on the track and they said its not open until 3pm. I will never stay in this hotel ever and I will not ever recommend it.
The deadbolt didn’t work and the door stuck when open and shut. Our key card needed reset. They only have 3 elevators that work. The shower gel in our bathroom was open and 1/2 empty.
We were ASSURED a newly renovated room but what we got was old and noisy
Dear Richard, Thank you for taking the to show us your concern. We are extremely sorry for your disappointment with the assigned room. We will share your message appropriately and are grateful for your patience. General Manager
Dear Amilcar, Thank you so much for the perfect rating of your time at Showboat Hotel. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.General Manager
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Dear Mark,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Showboat Hotel; we hope to see you again soon. General Manager
I didn’t like that the room smelled as if someone had been smoking in the room. Also all the dresser draws fronts were screwed off. The bed was comfortable at least
Dear Jamal,Thank you for the review and for sharing your experience. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We have also noted your comments concerning the drawers and will address this appropriately. We appreciate all your feedback and hope to have the opportunity to welcome you back to our hotel.General Manager
The arcade it the only reason to visit.
Hi DeShawn, Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Showboat is committed to providing high-quality service to all of our guest. We hope to see you again in the near future.
Dear Sheila, We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the inconvenience you had due to the elevators and also regret the oversights during the service of your room. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this does not happen again. Your candid feedback regarding the key cards has also been noted and we apologize for the problems this caused. We hope you will revisit as we would welcome another opportunity to make your next stay exceptional.General Manager