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Recent guest reviews

I was not impressed with the quality of this hotel. We were first placed in the New Orleans tower and it was so outdated and dirty. The carpet was terrible and covered in stains from the elevator to our room. The hotel smelled liked weed the entire time. Luckily the staff was accommodating and switched us to the renovated tower. That room was really nice. Unfortunately, we were next to another family that was partying until 4:30 am. Their pool outside and is seasonal only. Guest do not get a discount for the water park. There is not much to do at this hotel if you don’t have kids. I will not be returning to this hotel.

Hotel room was infested with roaches

Great

The pricing, facilities, and people who are working there are great.

The chairs in the room were old, frayed and didnt look clean. Rest of room was nice. Hotel lobby and attractions were good

The suite we had was very clean. But no blow dryer and the phones didn’t work and couldn’t get in touch with anyone for room cleaning , blanket , blow dryer and questions. The staff upon entry were horrible. They weren’t helpful and seemed like they didn’t care that we had to wait for our room when check in is at 4 and we arrived 8:15 pm and were very tired after driving. Any staff member we asked a question nobody knew anything… and a lot didn’t even speak English. I booked this hotel because I wanted a balcony which is hard to find. We liked the suite a lot , just wished they had normal service which they did not …. Overall this hotel needs new management because it’s like a circus .

Beware they are money hungry and will charge for anything and everything. NO TOWELS at the park or in the hotel room! If you call they’ll give you 1 ancient linty towel for 4 people! The staff are rude all of them. Check in is 4 pm and we didn’t get our room till 530/6pm. Broken appliances in the room. Showboat is just so crappy . This has to be the worst hotel we’ve been to. At least have more pleasant staff but no they are so rude and the security guard by the front desk will power trip and yell for no reason. Water park didn’t have towels either so they make you pay $20. It’s freezing inside and they try to charge for everything. Avoid and go somewhere else. it’s so hard to even get in touch with a staff.

Nice and clean

Showboat has nothing to show . The rooms look very outdated with a stinch, and even had spider webs

Hotel rooms are in dire need of renovation. Wallpaper ripped and hanging off the walls, stains on carpets, paint is peeling on walls and ceilings. Check in process was painfully long. Many areas had an overpowering smell of Marijuana. Elevators were in need of repairs and updated signage. $25/night for parking is also ridiculous especially considering theres no longer any security at the entrances.

We found out they were charging $25 per night for parking

Not a good day. Bad service.

Boardwalk Atlantic City NJ

Hotel highlights

  • Walking distance to Atlantic City Boardwalk
  • Free in-room wired internet
  • Onsite dining
  • Spa

Located in Midtown South, Showboat Hotel Atlantic City is within a 10-minute walk of popular sights such as Ocean Resort Casino and Hard Rock Casino Atlantic City. This 3.5-star hotel has 782 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and a 24-hour gym.


Dining

Enjoy dining at ACE, one of 2 onsite restaurants. Start each morning with cooked-to-order breakfast, available for a fee from 8:00 AM to 10:00 AM.


Rooms

Guests can expect free wired internet and 49-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.


Property features

Guests of Showboat Hotel Atlantic City have access to a full-service spa, a 24-hour gym, and meeting rooms. Valet parking is available for USD 32.00 per night. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this beach hotel include a seasonal outdoor pool, an arcade/game room, and express check-out.

Room options

Two Bedroom Double Queen Family Suite

1 King Bed, 2 Queen Beds and 1 Double Sofa Bed | Sleeps 8

Limited View King, Roll-in Shower

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Two Bedroom King Family Suite

2 King Beds and 1 Double Sofa Bed | Sleeps 6

Ocean View Double Queen Family Room

4 Queen Beds | Sleeps 8

Guest reviews for Showboat Hotel Atlantic City

Everyone (74) Couples (40) Family (39)
1
Everyone

By on Mar 16, 2024

Review comment responded on Mar 18, 2024

Dear John,Thank you for staying with us at Showboat Resort Atlantic City. We noticed that you rated our “service” experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence. Regards,Reservation Team

1
Friends

I was not impressed with the quality of this hotel. We were first placed in the New Orleans tower and it was so outdated and dirty. The carpet was terrible and covered in stains from the elevator to our room. The hotel smelled liked weed the entire time. Luckily the staff was accommodating and switched us to the renovated tower. That room was really nice. Unfortunately, we were next to another family that was partying until 4:30 am. Their pool outside and is seasonal only. Guest do not get a discount for the water park. There is not much to do at this hotel if you don’t have kids. I will not be returning to this hotel.

By on Mar 14, 2024

1
Everyone

Hotel room was infested with roaches

By on Mar 10, 2024

Review comment responded on Mar 11, 2024

Dear Donnelle,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future. Regards, Reservation Team

5
Everyone

Great

By on Feb 24, 2024

Review comment responded on Feb 29, 2024

Thank you for staying with us and we hope to welcome you back soon

5
Everyone

By on Feb 20, 2024

Review comment responded on Feb 22, 2024

Dear Lourdes,Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments.We can't wait to welcome you back soon!

2
Everyone

By on Feb 17, 2024

Review comment responded on Feb 20, 2024

Dear Jason,Thank you for staying with us at Showboat Resort Atlantic City. We apologize that your stay was less than extraordinary.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

5
Friends

The pricing, facilities, and people who are working there are great.

By on Jan 21, 2024

Review comment responded on Jan 21, 2024

Dear Guest,Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments.We can't wait to welcome you back soon!Regards,Reservation team

4
Partner Couples

The chairs in the room were old, frayed and didnt look clean. Rest of room was nice. Hotel lobby and attractions were good

By , from NEW YORK on Jan 19, 2024

Review comment responded on Jan 20, 2024

Dear Guest,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our Team in order to prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.Regards,Reservation team

5
Everyone

By on Jan 14, 2024

Review comment responded on Jan 15, 2024

Dear Eric,Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments.We can't wait to welcome you back soon!

3
Friends

The suite we had was very clean. But no blow dryer and the phones didn’t work and couldn’t get in touch with anyone for room cleaning , blanket , blow dryer and questions. The staff upon entry were horrible. They weren’t helpful and seemed like they didn’t care that we had to wait for our room when check in is at 4 and we arrived 8:15 pm and were very tired after driving. Any staff member we asked a question nobody knew anything… and a lot didn’t even speak English. I booked this hotel because I wanted a balcony which is hard to find. We liked the suite a lot , just wished they had normal service which they did not …. Overall this hotel needs new management because it’s like a circus .

By on Jan 7, 2024

Review comment responded on Jan 9, 2024

Dear Chrisoula,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our Team in order to prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

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