We walked in the hotel to find it had minimal electricity. Running on backup generator. Kitchen unable to cook. Most rooms had no electricity. Our friends did; ours didn’t. I had to go to manager to request a room that had electricity. There was a very short list. We did get a much nicer room in the end, but ate a strange, not very good dinner of hamburgers, grocery store potato salad, chicken breast (cold). Heard that they had to cook food outside on grills. Staff was very patient and did well under pressure. Maybe time to update backup systems on an old hotel.
We stayed in a cabin and it was adequate (no tv, a/c,frig, microwave) but for the price, one would expect more. Although at first it seemed clean, we noticed floors had not been cleaned very well. Found dental floss, popcorn on floor plus along baseboards lots of dust balls. Shower pretty small. If you're looking for rustic surroundings, you will like the cabins.
Room was smaller than expected and layout resulted in wasted space in the corners which made it seem even smaller. I requested a fridge (since we were staying 4 nights and we had perishables, as food in the park is limited). Our request was treated like it need approval from the Pope. In the end, we got the fridge, but I guess I didn't specify it should actually work, which it did not! Nevertheless, I ended up using it as a smelly cooler, continuously feeding it ice. In addition, there was dust on the dresser, and when I asked a housekeeper who was right outside my door to please empty the trash in my room, she did not. Also, since I booked on Orbitz, I was told I was “not eligible” for the $5/night credit for no housekeeping. Overall, a very poor experience, not even considering they are still in the stone ages with NO wifi and barely any cell service. And very little ability to do online bookings. All this for over $400/night! Xanterra should be fired by the national park service and replaced with a competent property manager.
Stunning park and lovely room. The only issue was that there is no wifi, and the ethernet dongles they lend were not available
very greedy restaurant and very poor breakfast buffet without any descent bread in the morning. unacceptable !
I know it’s in YNP, but it would have been nice to have either cellular service OR WiFi. It was difficult to plan our days in the park without one or the other. Couldn’t access weather, road closures, hiking trails, etc. No tv.
Lake Yellowstone Hotel & Cabins - Inside the Park places you within a few miles (5 km) of Fishing Bridge and Fishing Bridge Visitor Center. This 296-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free valet parking.
Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, portable fans, and desks.
At Lake Yellowstone Hotel & Cabins - Inside the Park, guests have access to a business center, a computer station, and a water dispenser. Free valet parking is included with your stay. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this historic hotel include a fireplace in the lobby, a gift shop, and a porter/bellhop.
We walked in the hotel to find it had minimal electricity. Running on backup generator. Kitchen unable to cook. Most rooms had no electricity. Our friends did; ours didn’t. I had to go to manager to request a room that had electricity. There was a very short list. We did get a much nicer room in the end, but ate a strange, not very good dinner of hamburgers, grocery store potato salad, chicken breast (cold). Heard that they had to cook food outside on grills. Staff was very patient and did well under pressure. Maybe time to update backup systems on an old hotel.
We stayed in a cabin and it was adequate (no tv, a/c,frig, microwave) but for the price, one would expect more. Although at first it seemed clean, we noticed floors had not been cleaned very well. Found dental floss, popcorn on floor plus along baseboards lots of dust balls. Shower pretty small. If you're looking for rustic surroundings, you will like the cabins.
Room was smaller than expected and layout resulted in wasted space in the corners which made it seem even smaller. I requested a fridge (since we were staying 4 nights and we had perishables, as food in the park is limited). Our request was treated like it need approval from the Pope. In the end, we got the fridge, but I guess I didn't specify it should actually work, which it did not! Nevertheless, I ended up using it as a smelly cooler, continuously feeding it ice. In addition, there was dust on the dresser, and when I asked a housekeeper who was right outside my door to please empty the trash in my room, she did not. Also, since I booked on Orbitz, I was told I was “not eligible” for the $5/night credit for no housekeeping. Overall, a very poor experience, not even considering they are still in the stone ages with NO wifi and barely any cell service. And very little ability to do online bookings. All this for over $400/night! Xanterra should be fired by the national park service and replaced with a competent property manager.
Stunning park and lovely room. The only issue was that there is no wifi, and the ethernet dongles they lend were not available
very greedy restaurant and very poor breakfast buffet without any descent bread in the morning. unacceptable !
I know it’s in YNP, but it would have been nice to have either cellular service OR WiFi. It was difficult to plan our days in the park without one or the other. Couldn’t access weather, road closures, hiking trails, etc. No tv.
