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Recent guest reviews

Waiting for the buffet to reopen

amazing hotel

TOO FAR TO OUR ROOM. SHEETS HAD HOLES. LIMITED EATING FACILITIES.NO MAID SERVICE,

Checked in on Friday, the receptionist was not welcoming. She seemed to be rushing. I had to ask questions about any promotions and she rushed every answer unpleasantly. Our room had no heat. The toilet got clogged. We made numerous calls for Maintenance and the plumber. Then our calls were being ignored. We ended up calling security to help us out. Then we called housekeeping for more blankets at 3am. The conditions were corrected eventually. Our room only had a student desk, tv and refrigerator. No dresser. It seemed like they segregated the less welcoming tenants on the West wing. I’ve noticed the difference when waiting for my vehicle from Valet.

very enjoyable stay. Large room with a great view. Easy boardwalk access.

Kiss Kiss night club was lit and the music was on point...

Really bad experience with costumer service. Keys to open door room really old system and terrible. I have two change the key twice and wait 40 min to get new ones. Front desk manager with nasty attention. I chose this hotel bc was connected with Caesar Vegas but nothing to compared. Tropicana needs to improve how service a costumers and what they needs it’s.

I wasn't aware of my check out procedure. Rules were not totally clear. I attempted to check out in the West Tower. I was not able to do that. And, No one was available at the front Desk for assistance. I had to call to verify my check-out status. I wished a Person was available in the West Tower to Assist!!

It was an amazing place to stay, even though it was an overnight stay it was amazing

It was my first time staying at a casino property. Everyone was very nice and the room was newly updated. It was a good weekend.

You can tell the property has been used heavily. Could not find a vending machine that worked.

The hot water was out for hours and the heat was barely warm at the highest setting and it was 25 degrees outside.

Great place. First time in town. Very happy with the Tropicana. Our Havana tower room was very nice and clean. Would definitely stay again.

I liked the kios check in. I didnt like how dark and cold my room was. They had on the air in the middle of winter. It took 3 hours for them to come and check. Another hour to bring ash tray and extra blankets

I booked my room at 7:20pm got there around 9:45 and they claim I didn’t have any reservations and I should just “wait it out” . Contacted Orbitz and they said they resent my confirmation. Waited again and was told it didn’t come through . Finally one of the nice ladies at the counter seen me waiting for hours and got their manager to then manually pull my confirmation from their email then I was finally able to check in , waited for 3.5 hours when all the staff had to do was get their manager from the beginning , the first 2 ladies act like they couldn’t help me out like I didn’t make reservations. I’ve never experienced this before and wouldn’t recommend this hotel to anyone.

We stayed in the north tower, so those rooms could be updated but overall the property is nice, offers a lot to do, and we had a great time.

Very good

Boardwalk Atlantic City NJ

Hotel highlights

  • Walking distance to Tropicana Casino and Atlantic City Boardwalk
  • Onsite dining
  • Spa
  • Casino

Tropicana Atlantic City places you next to Tropicana Casino and within a 5-minute walk of other popular sights like Atlantic City Boardwalk. This 2379-room, 3.5-star resort has a full-service spa, a casino, and 13 restaurants.


Dining

Enjoy dining at Chelsea Five Gastropub, one of 13 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafes.


Rooms

All 2379 rooms provide refrigerators, free local calls, and safes. Guests can expect 36-inch TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Ironing boards are also included.


Property features

Guests of Tropicana Atlantic City have access to a full-service spa, a casino, and a nightclub. Valet parking is available for USD 30 per stay. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach resort include an indoor pool, conference space, and a business center.

Room options

HAVANA DELUXE ROOM 2 QUEEN NON-SMOKING

2 Queen Beds | Sleeps 4

NORTH CLASSIC ROOM 1 KING SMOKING

1 King Bed | Sleeps 2

WEST CLASSIC ROOM 2 QUEEN SMOKING

2 Queen Beds | Sleeps 4

WEST ONE BEDROOM SUITE 2 QUEEN NON-SMOKING

2 Queen Beds | Sleeps 4

Guest reviews for Tropicana Atlantic City

Everyone (223) Couples (119) Family (115)
5
Partner Couples

Waiting for the buffet to reopen

By on Apr 30, 2022

5
Family

amazing hotel

By on Apr 21, 2022

2
Family

TOO FAR TO OUR ROOM. SHEETS HAD HOLES. LIMITED EATING FACILITIES.NO MAID SERVICE,

By , from Mebane on Apr 12, 2022

Review comment responded on Apr 13, 2022

Our apologies for your poor experience, Robert. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.

3
Friends

Checked in on Friday, the receptionist was not welcoming. She seemed to be rushing. I had to ask questions about any promotions and she rushed every answer unpleasantly. Our room had no heat. The toilet got clogged. We made numerous calls for Maintenance and the plumber. Then our calls were being ignored. We ended up calling security to help us out. Then we called housekeeping for more blankets at 3am. The conditions were corrected eventually. Our room only had a student desk, tv and refrigerator. No dresser. It seemed like they segregated the less welcoming tenants on the West wing. I’ve noticed the difference when waiting for my vehicle from Valet.

By on Apr 5, 2022

Review comment responded on Apr 7, 2022

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City

5
Family

very enjoyable stay. Large room with a great view. Easy boardwalk access.

By on Apr 4, 2022

Review comment responded on Apr 7, 2022

Thank you for the great review. We hope you'll come back for another wonderful time soon!

5
Everyone

Kiss Kiss night club was lit and the music was on point...

By on Apr 4, 2022

Review comment responded on Apr 7, 2022

Thank you for the great review. We hope you'll come back for another wonderful time soon!

2
Partner Couples

Really bad experience with costumer service. Keys to open door room really old system and terrible. I have two change the key twice and wait 40 min to get new ones. Front desk manager with nasty attention. I chose this hotel bc was connected with Caesar Vegas but nothing to compared. Tropicana needs to improve how service a costumers and what they needs it’s.

By on Apr 3, 2022

Review comment responded on Apr 5, 2022

Thank you for sharing your feedback, Jefferson. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City

3
Family with small children

I wasn't aware of my check out procedure. Rules were not totally clear. I attempted to check out in the West Tower. I was not able to do that. And, No one was available at the front Desk for assistance. I had to call to verify my check-out status. I wished a Person was available in the West Tower to Assist!!

By on Apr 3, 2022

Review comment responded on Apr 5, 2022

We appreciate you taking the time to provide your feedback, Lorraine. Your comments have been shared with the appropriate team for their input and attention.

5
Partner Couples

It was an amazing place to stay, even though it was an overnight stay it was amazing

By on Mar 16, 2022

Review comment responded on Mar 31, 2022

Thank you for your spectacular review, Cesar. We are thrilled you enjoyed all that Tropicana Atlantic City has to offer and hope to welcome you for another great visit very soon.

4
Friends

It was my first time staying at a casino property. Everyone was very nice and the room was newly updated. It was a good weekend.

By on Mar 14, 2022

Review comment responded on Apr 7, 2022

Thanks for your review. We appreciate you!

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