The beds were horrible hard. The next morning my body felt like I was hit by a truck.
Building worn out. Staff were excellent.
I have been staying in BW hotel groups for many years. This time , stay at this property is not satisfactory. Property is not kept clean, carpets, elevator, needs clean. Breakfast not provided. Excellent locations.
Parking
Lobby and parking lot are not clean or welcoming. Our room was clean but the rest of the building could be updated. There is a great coffee spot nearby and it is very close to the beach which makes it worth it for the money.
This property was disgusting and smelled bad.
The place is very dirty and unsafe place
Not enough parting.... to small of a parking lot ...excellent shower
was a bug on my bed ....area not so good ...room need to be sanitized ..and they need exterminator ..no issues with the front desk
The hotel is worn out and old. Nothing has been upgraded. Only a sheet on the bed no blankets. This hotel is not in a safe area. Saw a guy get handcuffed by police at 7Am in the morning right outside the front door of the hotel.
Rooms were clean, very dim though, even with all the lights on.
It was clean and quiet despite its location. Keep it up!
quiet and convenient location. But there is no pool and gym at the hotel which is a little bit disappointed.
It was close to many of the big casinos. I think the price was high.
The room was spotless when I got there! The gentlemen at the desk helped me out and told me where the best place to party was at also. Didn’t know it was a $10 fee for a parking pass but it didn’t matter. I had no problem overall with this place. I will book again my next trip down there.
The location was where I wanted to be, they charge you for parking which I didn't like? You have a lot??? The rooms were clean and the free breakfast was just ok.
Love that it was only a block away from boardwalk and the breakfast was great. Especially after a long night of casino fun. Definitely recommend.
Atlantic City Boardwalk is a short stroll from Best Western Atlantic City Hotel, and other popular attractions like Hard Rock Casino Atlantic City are within a couple of miles (3 km). This 76-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.
For entertainment, guests can enjoy TVs. Other standard amenities include refrigerators, microwaves, and coffee makers.
Best Western Atlantic City Hotel features free WiFi in public areas, a 24-hour business center, and coffee in a common area. Self parking is available for USD 20 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This hotel also has a computer station.
The beds were horrible hard. The next morning my body felt like I was hit by a truck.
Building worn out. Staff were excellent.
Dear Guest,Thanks to your review, our staff strives to go above and beyond to ensure that your stay is the best it can be. In any way we can help our guests, it was our pleasure to be of service. I hope we can see you again soon.Sincerely,Hotel Manager
I have been staying in BW hotel groups for many years. This time , stay at this property is not satisfactory. Property is not kept clean, carpets, elevator, needs clean. Breakfast not provided. Excellent locations.
Dear Nawraj, Thank you for being repeat guest at our hotel. Sorry to hear that your stay was less than desirable due to a variety of issues. We’re always working to improve every aspect of the guest experience and will use your comments as we change and improve. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will try us again. Sincerely, Hotel Manager.
Parking
Dear Guest, Thanks for your kind comments about our great hotel. I’m glad you had a pleasant experience with us. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to having you with us again. Sincerely, Hotel Manager.
Lobby and parking lot are not clean or welcoming. Our room was clean but the rest of the building could be updated. There is a great coffee spot nearby and it is very close to the beach which makes it worth it for the money.
Dear Guest, Thanks for your comments. I’m pleased that you had a generally nice experience with us, but I apologize for any ways in which we fell short of your expectations. We take real pride in this hotel and believe that pride shows in everything we do. We’re always working to change and improve the hotel and look forward to serving you again if you come to the hotel again. We’ll do even better for you next time. Sincerely, Hotel Manager
This property was disgusting and smelled bad.
Dear Guest, Thank you for posting your candid review. We are very sorry for the inconvenience caused to you because of the smoke smell, which made your stay undesirable. We have informed our staff to look into this issue and make sure such incidence does not happen again. We will surely work on improving the environment, so next time you visit us, you really have a comfortable stay. Sincerely, Hotel Manager
The place is very dirty and unsafe place
Dear Guest, We're sorry to hear you were disappointed with your stay due to the cleanliness and safety issues. We are very much concerned about our guest's/visitors' safety. I have personally taken action based on your comments to investigate these claims. We are taking the necessary steps to improve and increase the safety of our guests, so they don't have to fear and can stay comfortably at our hotel. We are also very much concern about the inconveniences due to cleanliness issues mentioned in your review. We have taken action for improvement. We shall give more focus on cleanliness and the housekeeping staff has been taken to task. This is a matter of concern and not a regular feature of our hospitality. Customer satisfaction is paramount to us. Request your understanding and continued patronage. Sincerely, Hotel Manager
Not enough parting.... to small of a parking lot ...excellent shower
Dear Guest, Thanks for your visit to our hotel and glad to know you enjoyed our hotel &loved the shower. At the same time, we are addressing your observation about the parking & shall take necessary actions. We look forward to seeing you back here soon. Sincerely, Hotel Manager
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
Dear Naadira, Thanks for your comments. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We take pride in our hotel and in providing a great place to stay for so many guests, and I deeply regret that we let you down. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager