While overall the rooms were beautiful and our stay was good, there were a few things that were a bit disappointing, especially considering our rate per night for the room. 1) My biggest disappointment was that when walking around the room barefoot, our feet were black from picking up dirt off the laminate wood flooring. Even after showering one of the days and only walking around for just a few minutes, I needed to wash my feet off in the sink to get all the dirt off (it looked like particles of black dust collected together). 2) The other thing that was disappointing was the turnaround time for valet brining up our bags. When we arrived, we were told by valet that they would bring our bags up *as soon as* we checked in. It was late in the day and there were no other people in the lobby or valet line so we figured it wold not take long. We checked in, got to our room, waited around for an hour and they had not arrived with our items. I had to call the front desk 2 times after that hour to check on our bags, and in total we waited almost 1.5 hours for our belongings, which included breastmilk that needed to get into the freezer and our children's clothes that we needed to get them into bed ASAP. 3) Lastly, the pool hours were 10-8 which left us no time as parents to get in an early swim or late night hot tub dip (obv one parent at a time while one of us stayed with the kids). Next time we visit LBI we will not be staying there.
Good time
Beautiful hotel but the bathroom was dirty there was spills mark on the island which I had to clean and the floors in the room was very dusty have to change like 3 socks .
I usually don't write bad reviews, but I am really upset about our experience in Hotel LBI. I booked this hotel for my daughters 17th birthday - and yes, it was a very nice touch, that they left a little note and a cake in the room for her. But, we booked the hotel because of the pool and because of Covid, I booked our pool appointments one week in advance. But when we came to our pool appointment the pool was so full, that you did not even have room inside the pool, nor the hotter and certainly none of the chairs were available either. They told me, they let 50 people in - 50!! in a small pool! that is even in Non-Covid times way too much for that small pool. And I am not sure, if 50 people is really the limit from the health department - that does not sound safe. Also there were no bathrobes in the room, the linen had sand on it and when trying to ring the front desk, nobody picks up. They were obviously too overwhelmed with the amount of people. It is a very poorly managed hotel - and I wish we would have chosen another destination for my daughters 17th birthday.
Hotel is great, but amenities very limited due to the pandemic - which is totally understandable. Restaurant is not open as we are still off season, even though the hotel was full of people for spring break.
Very clean. Beautiful hotel. Great restaurant on property. Nice big rooms. Friendly staff! Truly a great hotel. Did not want my weekend to end.
Very nice decor with super comfortable furniture throughout.
Hotel LBI is an amazing property. Beautiful color/decor in the rooms that flow throughout the property, tranquil, relaxing yet lively at the same time. Alexis and Devon at the desk are very friendly and a joy to deal with. We will definitely be back!
The hotel is so beautiful and is in a great location. Even though it’s right off the causeway you don’t here the traffic when inside which is great. The pool and the rooftop bar are gorgeous. We had a great time and will definitely be back.
Like = New and clean. Dislike = Reception desk staff not too friendly, they looked annoyed. Should have option to Valet or self park. Location is bad, right in the middle of a main roadway that is non stop traffic makes it hard to exit and enter.
Quite luxurious, very clean, with many complementary things like beach chairs, bikes, shuttle to beach, etc. Location ok but not great if u want to walk to the beach. One day our room was not made
Hotel LBI is at 5-star hotel. Luxurious room. Comfortable beds. Beautiful pool area with retractable roof. Rooftop had an amazing view. Chair/towel/boogie board and most of all shuttle availability made going to the beach worry free. I would definitely only stay at this hotel again. It’s in ship bottom nj. Not beach haven. It’s about 20 min from beach haven. Nowhere really to walk around in ship bottom but a 20 min drive isn’t bad at all.
The hotel was so nice, clean and the staff was very helpful and polite. The only possible complaint is the one set of elevators that everyone has to use to go to their rooms as the same time that people are tring to get to the rooftop restaurant, it slows everything down.
The staff was very friendly and accommodating. Great service. Pool and pool bar were perfect for my family during the day. Hotel is geared to families with young children
Overall a nice hotel. Brand new so maintenance had to look at the air conditioner which is very loud, the TV that would fade to black and bathroom door that would not close. Professional maintenance staff and attentive.
Located in Ship Bottom, Hotel LBI is 1.4 mi (2.2 km) from Hartland Miniature Golf & Arcade and within a 15-minute drive of other popular attractions like Bay Village. This 3.5-star hotel has 102 guestrooms and offers an indoor pool, free in-room WiFi, and free valet parking.
This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. Cooked-to-order breakfast is offered for a fee weekends from 8:00 AM to 11:00 AM.
The 102 rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and 55-inch flat-screen TVs with digital channels and first-run movies. Bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also standard.
Guests of Hotel LBI have access to an indoor pool, a fitness center, and a rooftop terrace. Free valet and self parking are available, and there's also a free beach shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
While overall the rooms were beautiful and our stay was good, there were a few things that were a bit disappointing, especially considering our rate per night for the room. 1) My biggest disappointment was that when walking around the room barefoot, our feet were black from picking up dirt off the laminate wood flooring. Even after showering one of the days and only walking around for just a few minutes, I needed to wash my feet off in the sink to get all the dirt off (it looked like particles of black dust collected together). 2) The other thing that was disappointing was the turnaround time for valet brining up our bags. When we arrived, we were told by valet that they would bring our bags up *as soon as* we checked in. It was late in the day and there were no other people in the lobby or valet line so we figured it wold not take long. We checked in, got to our room, waited around for an hour and they had not arrived with our items. I had to call the front desk 2 times after that hour to check on our bags, and in total we waited almost 1.5 hours for our belongings, which included breastmilk that needed to get into the freezer and our children's clothes that we needed to get them into bed ASAP. 3) Lastly, the pool hours were 10-8 which left us no time as parents to get in an early swim or late night hot tub dip (obv one parent at a time while one of us stayed with the kids). Next time we visit LBI we will not be staying there.
Good time
Thank you for your 5 star review! We are so happy you enjoyed your stay.
Beautiful hotel but the bathroom was dirty there was spills mark on the island which I had to clean and the floors in the room was very dusty have to change like 3 socks .
I am sorry to hear about your room. We appreciate your comments and will share with management. Thank you again for staying with us at Hotel LBI
Thank you so much for your kind review!
I usually don't write bad reviews, but I am really upset about our experience in Hotel LBI. I booked this hotel for my daughters 17th birthday - and yes, it was a very nice touch, that they left a little note and a cake in the room for her. But, we booked the hotel because of the pool and because of Covid, I booked our pool appointments one week in advance. But when we came to our pool appointment the pool was so full, that you did not even have room inside the pool, nor the hotter and certainly none of the chairs were available either. They told me, they let 50 people in - 50!! in a small pool! that is even in Non-Covid times way too much for that small pool. And I am not sure, if 50 people is really the limit from the health department - that does not sound safe. Also there were no bathrobes in the room, the linen had sand on it and when trying to ring the front desk, nobody picks up. They were obviously too overwhelmed with the amount of people. It is a very poorly managed hotel - and I wish we would have chosen another destination for my daughters 17th birthday.
Thank you so much for your feedback. We apologize that we did not meet your expectations and that your stay was less than perfect. We do regulate how many guests can enjoy the pool area based on state capacity limits and regulations but will definitely look into increasing the seating accommodations in that area!
Hotel is great, but amenities very limited due to the pandemic - which is totally understandable. Restaurant is not open as we are still off season, even though the hotel was full of people for spring break.
Thank you so much for your feedback! We hope to open more of our amenities as we near our in-season in Long Beach Island. We hope to see you again soon!
Thank you so much for your kind review! We hope to see you again soon.
Very clean. Beautiful hotel. Great restaurant on property. Nice big rooms. Friendly staff! Truly a great hotel. Did not want my weekend to end.
Thank you so much for your kind review, Elizabeth. We're so happy to hear that you had such a pleasant experience at Hotel LBI. We look forward to seeing you again during your next visit to Long Beach Island.
Very nice decor with super comfortable furniture throughout.
Thank you for your comments and feedback.
Hotel LBI is an amazing property. Beautiful color/decor in the rooms that flow throughout the property, tranquil, relaxing yet lively at the same time. Alexis and Devon at the desk are very friendly and a joy to deal with. We will definitely be back!
Thank you for your feedback and comments. We look forward to seeing you again soon.
Thank you so much for your response and feedback. We are so sorry about the inconveniences you dealt with throughout your stay. It will be shared with all of our departments to ensure smoother stays moving forward. We look forward to seeing you again for a future stay!