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Hilton Garden Inn Hilton Head

3.0 out of 5.0

Recent guest reviews

We enjoyed the stay. However for the price I believe there could of been at least complementary fruits and cereal.

Nice hotel and close to the beach I would recommend to a friend

Stayed her for a couple of nights after hurricane Matthew. The staff was spread thin but very accommodating. Everyone's nerves were a little frazzled, Alex (at the front desk) seemed to just take it all in stride!!

It was very nice stay in the Hotel it was a little to far from the island but it was worth it the food from hotel very good and complete I really recommend this Hotel

Staff managed to throw away purchases we had made and then asked us to root through the dumpster to find them. Hotel itself was fine!

Very friendly staff, great location! Very comfortable beds!

The location disappointment is more on 0rbitz than the hotel, as the photo used with the ad shows this hotel as a beach front property, not 5 miles from the ocean.

Room was fine, other than barely-able-to-stand drunk wandering the 1st floor halls with a 12-pack of beer wanting to know where the pool was. Major complaint is a random $50 charge to my credit card in addition to the quoted rate from (or bits.)

Very good experience. This was entirely what I expected. Great landscaping as with most businesses in Bluffton and Hilton Head.

Clean hotel, staff went beyond our expectations. Would absolutely stay here again!

We had multiple issues with this hotel. 1) We were put on the first floor, across from a family reunion that took place in one of the conference rooms. They were very loud throughout the evening. The family reunion guests were put on other floors instead of where we were -- complete opposite of what one would expect. Staff could not change our room because the hotel was full. 2) No coffee maker was in the room, even though one was supposed to be provided. They showed up with one after we complained. 3) No ottoman was provided, which was explicitly called out in the room description. They found us one hours later. 4) Dust ruffel was torn and hanging down on one of beds. 5) Comforter was very lumpy and useless on one beds. 6) Decided to try blanket, but it was full of moth holes and tears. One section had stiches from a prevous large tear. It was so gross, we didn't use it. 7) Hotel was very inconveniently located. Had to turn right and make u-turn to get to Hilton Head Island. That got old after a while. Front desk was very nice and genuinely felt bad that they could not move us and that we had so many issues. We booked through O*****, so they could not compensate us for our troubles. Overall, this hotel was very sub-par compared to others of this name.

It felt to me that I was being treated differently because I reserved my room through (their words "third party"). Was given a special access room which was not requested, the property was not full. Will most likely not stay there again.

Excellent friendly place to stay! Hotel staff and Manager are super friendly and helpful!

The hotel was very nice and the staff very pleasant. They welcomed us with chocolate cookies, which was a nice surprise. Covered parking is available and a nice pool. Room was nice and bed very comfortable.

Very clean, staff very friendly, Definetly would stay again! Excellent Breakfast, cooked by the chef, right there. Local to stores, resturants. Very pleasant stay, Linda

This hotel is NOT located ON Hilton Head Island. This hotel is over the bridge in BLUFFTON. The room service hours are not sufficient. I arrived at 9:25 PM, checked in, when to my room opened the room service guide and discovered that room service stops at 9:30PM...even on Friday night. I called the front desk hoping that maybe there was some flexability on the 9:30 and the answer was NO. I had to settle for a microwave dinner from the hotel pantry. The decor and cleanliness of the room were just ok, bed was a little lumpy. I had to check out one day early because of a family emergency and I was told that I would NOT get a refund because I was "pre-paid", thanks guys for being so understanding and compassionate. Dont hold your breath...I wont be back!!

The only negative was having to pay for breakfast. Other than that, I would stay and recommend the Garden Hilton.

Good location. Costly Breakfast. Overall a good value.

We booked a nonsmoking room with 2 queen bedsWhen we arrived the only rooms available were a smoking room that smelled terrible or a room with one kingWe took that but has to have someone on a cot[...]

Over all excellent. Tricky to find when arriving but then it's no problem. Good location to beach if you don't want to stay on the island. Very good breakfast with the exception of the worst coffee I've ever had. Terrific service and would recommend highly.

1575 Fording Island Rd Hilton Head Island SC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Hilton Garden Inn Hilton Head is located within a mile (2 km) of Old South Golf Club and Tanger Outlet Center. This 104-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's also close to Hilton Head National Golf Club and Tanger Outlets Hilton Head.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

The 104 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, phones, and ironing boards.


Property features

Guests staying at Hilton Garden Inn Hilton Head enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Staff members are on hand to provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include conference space, a business center, and express check-in.

Room options

Two Queens Mini-suite

Queen 2 | Sleeps 5

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 3

King Mini-suite

King 1 | Sleeps 3

Guest reviews for Hilton Garden Inn Hilton Head

Everyone (3) Couples (17) Business (5) Family (15) Other (3) Friends (1)
4
Everyone

We enjoyed the stay. However for the price I believe there could of been at least complementary fruits and cereal.

By on Nov 18, 2017

4
Everyone

Nice hotel and close to the beach I would recommend to a friend

By on Apr 11, 2017

Review comment responded on Apr 13, 2017

Thank you for taking a moment to let us know about your recent stay on Orbitz! We appreciate you recommending us and happy to provide you with a great stay! Please know we will be striving to earn that "5" star when we have the pleasure of welcoming you back! In the Spirit of Hospitality, Allison Martin General Manager

4

#mattew

Everyone

Stayed her for a couple of nights after hurricane Matthew. The staff was spread thin but very accommodating. Everyone's nerves were a little frazzled, Alex (at the front desk) seemed to just take it all in stride!!

By , from W on Oct 14, 2016

Review comment responded on Oct 17, 2016

Thank you for sharing you experience with us on Orbitz! We are so happy that your stay was above average even with the excitement Matthew brought in. We appreciate you recognizing Alex for his stellar service and look forward to your return! Please know you can always count us to ensure your satisfaction. In the spirit of Hospitality, Allison M.

4

good family trip

Families

It was very nice stay in the Hotel it was a little to far from the island but it was worth it the food from hotel very good and complete I really recommend this Hotel

By on Apr 9, 2015

4

great location - staff not helpful

Couples

Staff managed to throw away purchases we had made and then asked us to root through the dumpster to find them. Hotel itself was fine!

By on Nov 20, 2014

4

nice place

BusinessTravelers

Very friendly staff, great location! Very comfortable beds!

By on Sep 7, 2014

4

great stay, as typical with hilton garden inn

Couples

The location disappointment is more on 0rbitz than the hotel, as the photo used with the ad shows this hotel as a beach front property, not 5 miles from the ocean.

By on Jun 16, 2014

1

random $50 additional charge

Families

Room was fine, other than barely-able-to-stand drunk wandering the 1st floor halls with a 12-pack of beer wanting to know where the pool was. Major complaint is a random $50 charge to my credit card in addition to the quoted rate from (or bits.)

By on Jun 16, 2014

4

business overnight

BusinessTravelers

Very good experience. This was entirely what I expected. Great landscaping as with most businesses in Bluffton and Hilton Head.

By on Feb 12, 2014

5

just one night

Couples

Clean hotel, staff went beyond our expectations. Would absolutely stay here again!

By on Dec 9, 2013