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Comfort Inn Hamilton

2.5 out of 5.0

Recent guest reviews

We stayed here this past weekend for two nights for a hockey tournament because it is close to the arena. Never a dull moment. Strong smell of marijuana upon arrival with a fan outside what was probably the offending room. Very small breakfast room, but they were accommodating in letting us cram in there to have pizza after our late game at 10 PM. When we arrived back at the hotel shortly before 10 there was something going down which involved a lot of law enforcement. Never really felt safe after that. A lot of yelling and noise in the hallways, well after midnight. Rooms were pretty basic, but clean. Fridge and microwave were nice to have. Pretty good location for our needs, but I wouldn’t stay here again.

Stayed weekend of Jan 20 and 21 Room was clean but was woken up by a cell phone outside my door on sat ,I opened my door and the housekeeper was standing there talking on her phone in her language (not sure what language it is) she proceeded all the way up the hallway talking and was very loud ,this was 9:20 am , I couldn't believe the ignorance! Friends up the hall were also waken from this housekeeper and her phone! We heard her a couple times throughout the weekend maybe she should have some respect

Was there to support my nephew in a hockey tournament and brought y 6-year old daughter. The breakfast was fine. The air in the room was stale and would not work. So stuffy, woke up feeling miserable and exhausted. Would never go back.

Friendly staff, clean and comfortable room. Good no frills hotel room for the money. Breakfast was adequate -- better than it looked, really. No elevator a drawback for elderly with bad knees having to lug suitcases upstairs. Would stay here again but on the first floor.

This is a bit of a mixed review. The bed was comfortable enough, but the room felt stuffy and the air conditioner was a little loud to be left on all night. Having said that, it was clean and met our needs. The breakfast was extremely well done and the staff person looking after the place should be commended. There was a good selection of eggs, yogurt, waffles (plain and apple cinnamon), cold cereal, and so much more. The place was well stocked, kept hot and clean. The price felt like a bit much for Hamilton, but I guess it was too bad considering it was a long weekend that we were there and it was difficult to find anywhere with a room available at all. I guess the big question is "Would I stay there again"? Yep... for sure.

Stayed Friday night for a wedding not far away. This property is dated for sure, HOWEVER the staff make the place. Each employee we interacted with was pleasant. Rooms are functioning but again dated. My only real recommendation would be to remove the carpets and install laminate. Much cleaner feel. Breakfast was surprisingly good, almost up to Hampton Inn standards, we were surprised. Would definatly book again if we happened to be in this part of town.

This was one of the worst hotel experiences we've ever had. Here's why: 1. Upon arrival, no one was at the front desk. And I mean no one. I called and called, but no one appeared. Then I took to shouting. Still no one. I even looked behind the desk to see if someone had a medical condition befall them. Or had been mugged. Finally, while standing in the lobby, I phoned the desk and let it ring about 20 times only to get cycled through a message machine. Eventually, after about ten minutes of this insanity, the front desk clerk appeared and said she'd been doing laundry. I said, "Why don't you at least leave a sign on the desk notifying guests of your whereabouts and time of expected return?" All I got was a blank stare. 2. I had booked and paid for a king size room, but was given a queen. I was told it was because I requested a pet friendly room and there are no pet friendly king size rooms. OK, it was a misunderstanding, but I should have been notified ahead of time so I could have decided whether or not the booking I received was acceptable. (The hotel later explained that the individual hotel units do not receive special reservation requests -- i.e., "pet friendly" -- from the corporate booking center and, as such, the hotel reserves the right to make changes to the booking upon check-in. It's hard to believe that in this day and age there is such a lack of communication and coordination between the corporate booking facility and its member hotels. And the hotel therefore chooses to use this loophole as a sneaky way of absolving itself of properly notifying customers when a change will be made.) 3. The sliding door from the room to the outdoor parking lot was very stiff and partially off its track. 4. There were a bunch of guys two doors down sitting next to their truck and drinking beer until close to midnight. To say the least, they were not quiet. 5. The breakfast was barely passable as long as you stayed away from the eggs and sausage. 6. Finally -- and the biggest insult/annoyance of all -- is that the charge came through on our credit card about $50 higher than the quoted rate (including the additional charge for a pet). This is completely unacceptable and I'll now have to spend time trying to get to the bottom of this mess. (Two days later this issue was resolved when the bank re-posted the charge at the originally booked rate.) I DID send my complaints to the hotel and received a snidely defensive accusatory response. It was completely inappropriate and out-of-bounds.

Looking for a Hotel just off the QEW that is reasonably priced near a Shopping Mall and lots of Eateries. That has been renovated in the last little while. This place is for you. lots of parking and Rooms are very quiet. No elevators but if you do not do stairs stay on the bottom floor. CAA Members get a discount.

We stayed there because we booked late and it has easy access to the QEW. The hotel is dated and needs some TLC. The rooms were quiet and clean. The breakfast is really quite poor. There was one server who was completely overwhelmed because of the number of people in the dining area. She was doing her best but could not keep up to the demand. At any given time food items were empty, We stuck with cereal and yogurt and got out. Our second morning we ate out to avoid the chaos.

My wife and I stayed here last week, as we travelled thru the area. Excellent service from front desk staff and manager. Our room was clean, and comfortable. Air conditioning unit from room on top of ours ( #112) was quiet noisy but we still had a good nite's sleep.

183 Centennial Pky N Hamilton ON

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Eastgate Square Mall is a short stroll from Comfort Inn Hamilton, and other popular attractions like Confederation Park are within a couple of miles (3 km). This 59-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Wild Waterworks is also 1.7 mi (2.7 km) away.


Dining

Free full breakfast is included with your stay.


Rooms

The 59 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and LCD TVs with cable channels. Other amenities include free weekday newspapers, free local calls, and hair dryers.


Property features

Guests of Comfort Inn Hamilton enjoy access to free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Comfort Care, Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Comfort Care, Standard Room, 1 Queen Bed, Non Smoking, Ground Floor

Queen 1 | Sleeps 2

Comfort Care, Standard Room, 2 Double Beds, Non Smoking, Ground Floor

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

46% of guests recommend this hotel

Total of 129 reviews