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Recent guest reviews

It was okay

Spoke with the manager at check-out about issues of water not draining from the tub in two different rooms and issues with the thermostat not working - the room remained cold. The manager made changes to the bill.

It was very convenient from the Interstate, and had a very nice breakfast with friendly and helpful attendants. Cracker Barrel was nearby for dinner, shopping was close by, and it was just the best place for us to stay. Very quiet except for the occasional loud truck.

Great staff. Very helpful with lost item once realized missing went to hotel and they greeted me at car with item in hand

The front desk staff were very friendly and helpful. Helped make our trip go smoothly.

old... not updated not entirely clean needs a refresh

Upon arrival, the hotel was under complete renovations, and very dark, that had not been shared with us. The pool (in July) was not available due to the construction. Our room door was open when we got to it, when front desk was notified, we were told that housekeeping probably left it open for inspection. Very uneasy feeling for me and my daughter, traveling alone! After unpacking and changing, the bath mat was discovered to be completely wet, as if folded straight from the washer. Again, front desk was notified, who THEN offered to change our room. We opted to use a bath towel, as we had already unpacked and mostly settled in. THE worse experience at a Hampton, ever. The construction should have been mentioned in advance of booking. We could have made a more informed decision at that time. Staff was grumpy if not impolite and had to be summoned upon arrival and checkout!! BEWARE for at least a year....July 2018. and ask if construction is still in process.

Checked into hotel and the receptionist was less then friendly. Got to my room the bathroom looked like someone peed on the walls four feet up. Tile was coming off the walls. Had a king size bed with twin size pillows that were less then usable. I spent one night in this hotel and it was to much. I spend 300 nights a year in hotel rooms and I would sleep in my vehicle before staying in this hotel again.

Easy check in. Staff was very helpful. We thoroughly enjoyed our stay.

Nancy Creek Rd Gaffney SC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located within a leisurely stroll of Gaffney Outlet Marketplace, Hampton Inn Gaffney is within a 10-minute drive of Cherokee Medical Center. This 87-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free buffet breakfast offered on weekends.


Rooms

37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.


Property features

Guests of Hampton Inn Gaffney enjoy a gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a terrace and laundry facilities.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking (Study)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hampton Inn Gaffney

Everyone (7) Couples (2) Family (3)
3
Family Partner Couples

It was okay

By on Jan 16, 2023

Review comment responded on Jan 16, 2023

Dear Donna,Thank you for taking the time to post your feedback. We are concerned that we might have not met your expectations or given you our best service. Please do let us know about any specific concerns you had during your stay, your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience. We hope to see you again and promise that you will have a better guest experience. Sincerely,Ava Smith,Guest Relations Manager.

3
Partner Couples

Spoke with the manager at check-out about issues of water not draining from the tub in two different rooms and issues with the thermostat not working - the room remained cold. The manager made changes to the bill.

By on Dec 6, 2021

5
Friends

It was very convenient from the Interstate, and had a very nice breakfast with friendly and helpful attendants. Cracker Barrel was nearby for dinner, shopping was close by, and it was just the best place for us to stay. Very quiet except for the occasional loud truck.

By , from Centerville on Sep 27, 2021

Review comment responded on Nov 20, 2021

Dear David, Thank you for the review. We are pleased to read that you liked the accommodation, services and especially the location of our hotel. We are committed to providing you with an excellent guest stay and we are pleased to receive your positive scoring. We value your patronage and look forward to hosting you back again here soon. Regards, Ava Smith Guest Relations Manager

5
Everyone

By on Jan 4, 2021

Review comment responded on Jan 5, 2021

Dear Guest, Thank you very much for taking the time to share your experience and for selecting to stay with us. Providing every guest with a five-star experience is our top most goal, and it's great to see that we were successful in doing so for you. We are committed to providing you with an excellent guest experience. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards, Ava Smith Guest Relations Manager

4
Everyone

Great staff. Very helpful with lost item once realized missing went to hotel and they greeted me at car with item in hand

By on Dec 14, 2020

Review comment responded on Dec 16, 2020

Dear Guest, Thank you very much for taking the time to share your experience and for selecting to stay with us. It's our honor to see your comment. We are happy that you liked our property with the accommodation, services and amenities offered. We will definitely share the feedback with all our team members as it is a great encouragement for all of us to provide exceptional service to all our guests. We are committed to provide you with an excellent guest experience. Should you think of anything we could have done to have earned a 5-Star rating, please do let us know. Once again we are grateful for your feedback and patronage and we hope to see you again very soon. Regards, Ava Smith Guest Relations Manager

4
Everyone

By on Feb 12, 2020

Review comment responded on Feb 14, 2020

Dear Guest, Thank you for taking the time to share your feedback with us. It was a pleasure having you stay at our hotel. We hope that you found our facility and services provided to your liking. We are committed to providing you with an excellent guest experience. Should you think of anything we could have done better to have earned a 5-Star rating, please do let us know and we will do everything possible to your satisfaction and liking. We appreciate your patronage and we look forward to welcoming you back again in the future soon. Regards, Ava Smith Guest Relations Manager

5
Family Family

The front desk staff were very friendly and helpful. Helped make our trip go smoothly.

By on Aug 22, 2019

Review comment responded on Aug 24, 2019

Dear Guest, Thank you for taking the time to review our hotel after your recent visit to our property. We are delighted to read your feedback. We felt privileged to have been able to host you, and we are especially honored that our staff members were able to make your stay even more enjoyable. We will be sure to share your kudos with them. Our team takes pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We look forward to serving you again and hope that we will be foremost on your mind as your destination of choice. Regards, Ava Smith Guest Relations Manager

1
Everyone

old... not updated not entirely clean needs a refresh

By on Aug 23, 2017

Review comment responded on Aug 26, 2017

Dear guest, I thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay. We are currently working to make enhancements to make your stay more comfortable. Our hotel is under renovation and remodeling of the exterior, interiors, with new decor, including the rooms. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Regards, Ava Smith Guest Relations Manager

2

great location but issues

Everyone

Upon arrival, the hotel was under complete renovations, and very dark, that had not been shared with us. The pool (in July) was not available due to the construction. Our room door was open when we got to it, when front desk was notified, we were told that housekeeping probably left it open for inspection. Very uneasy feeling for me and my daughter, traveling alone! After unpacking and changing, the bath mat was discovered to be completely wet, as if folded straight from the washer. Again, front desk was notified, who THEN offered to change our room. We opted to use a bath towel, as we had already unpacked and mostly settled in. THE worse experience at a Hampton, ever. The construction should have been mentioned in advance of booking. We could have made a more informed decision at that time. Staff was grumpy if not impolite and had to be summoned upon arrival and checkout!! BEWARE for at least a year....July 2018. and ask if construction is still in process.

By , from Georgia on Jul 18, 2017

Review comment responded on Jul 20, 2017

Dear valued guest, I thank you for choosing to stay at our Hampton Inn Gaffney hotel. It is unfortunate to learn you were unhappy and unable to fully enjoy your stay due to the ongoing renovations and apologize that the room and furnishing were not of the high standards we accept. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. I hope the remainder of your stay was comfortable and enjoyable. Regards, Ava Smith Guest Relations Manager

2

worse hilton experience

Everyone

Checked into hotel and the receptionist was less then friendly. Got to my room the bathroom looked like someone peed on the walls four feet up. Tile was coming off the walls. Had a king size bed with twin size pillows that were less then usable. I spent one night in this hotel and it was to much. I spend 300 nights a year in hotel rooms and I would sleep in my vehicle before staying in this hotel again.

By , from gaffney sc on Jan 28, 2017

Review comment responded on Feb 2, 2017

Dear Matt, I really appreciate you taking the time to share your disappointment with your recent stay. You can be confident that we followed-up on your concerns, with our staff and the matter has been resolved. I want to personally apologize that the hotel was not as clean as the standards demand. A clean room that has been prepared for our guests, is basic for a good stay. I am sorry if this was not your experience. Again, thank you for taking the effort to share your thoughts. We value you as a guest, and do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort. We look forward to having the opportunity to restore your confidence in our hotel in the near future. Regards, Ava Smith Guest Relations Manager

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