Spoke with the manager at check-out about issues of water not draining from the tub in two different rooms and issues with the thermostat not working - the room remained cold. The manager made changes to the bill.
It was very convenient from the Interstate, and had a very nice breakfast with friendly and helpful attendants. Cracker Barrel was nearby for dinner, shopping was close by, and it was just the best place for us to stay. Very quiet except for the occasional loud truck.
Great staff. Very helpful with lost item once realized missing went to hotel and they greeted me at car with item in hand
The front desk staff were very friendly and helpful. Helped make our trip go smoothly.
old... not updated not entirely clean needs a refresh
Upon arrival, the hotel was under complete renovations, and very dark, that had not been shared with us. The pool (in July) was not available due to the construction. Our room door was open when we got to it, when front desk was notified, we were told that housekeeping probably left it open for inspection. Very uneasy feeling for me and my daughter, traveling alone! After unpacking and changing, the bath mat was discovered to be completely wet, as if folded straight from the washer. Again, front desk was notified, who THEN offered to change our room. We opted to use a bath towel, as we had already unpacked and mostly settled in. THE worse experience at a Hampton, ever. The construction should have been mentioned in advance of booking. We could have made a more informed decision at that time. Staff was grumpy if not impolite and had to be summoned upon arrival and checkout!! BEWARE for at least a year....July 2018. and ask if construction is still in process.
Checked into hotel and the receptionist was less then friendly. Got to my room the bathroom looked like someone peed on the walls four feet up. Tile was coming off the walls. Had a king size bed with twin size pillows that were less then usable. I spent one night in this hotel and it was to much. I spend 300 nights a year in hotel rooms and I would sleep in my vehicle before staying in this hotel again.
Easy check in. Staff was very helpful. We thoroughly enjoyed our stay.
Hampton Inn Gaffney places you 0.5 mi (0.7 km) from Gaffney Outlet Marketplace. This 87-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
All 87 rooms provide microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls and ironing boards are also standard.
Renovated in 2018, Hampton Inn Gaffney offers a gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a terrace and laundry facilities.
Spoke with the manager at check-out about issues of water not draining from the tub in two different rooms and issues with the thermostat not working - the room remained cold. The manager made changes to the bill.
It was very convenient from the Interstate, and had a very nice breakfast with friendly and helpful attendants. Cracker Barrel was nearby for dinner, shopping was close by, and it was just the best place for us to stay. Very quiet except for the occasional loud truck.
Dear Guest, Thank you very much for taking the time to share your experience and for selecting to stay with us. Providing every guest with a five-star experience is our top most goal, and it's great to see that we were successful in doing so for you. We are committed to providing you with an excellent guest experience. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards, Ava Smith Guest Relations Manager
Great staff. Very helpful with lost item once realized missing went to hotel and they greeted me at car with item in hand
Dear Guest, Thank you very much for taking the time to share your experience and for selecting to stay with us. It's our honor to see your comment. We are happy that you liked our property with the accommodation, services and amenities offered. We will definitely share the feedback with all our team members as it is a great encouragement for all of us to provide exceptional service to all our guests. We are committed to provide you with an excellent guest experience. Should you think of anything we could have done to have earned a 5-Star rating, please do let us know. Once again we are grateful for your feedback and patronage and we hope to see you again very soon. Regards, Ava Smith Guest Relations Manager
Dear Guest, Thank you for taking the time to share your feedback with us. It was a pleasure having you stay at our hotel. We hope that you found our facility and services provided to your liking. We are committed to providing you with an excellent guest experience. Should you think of anything we could have done better to have earned a 5-Star rating, please do let us know and we will do everything possible to your satisfaction and liking. We appreciate your patronage and we look forward to welcoming you back again in the future soon. Regards, Ava Smith Guest Relations Manager
The front desk staff were very friendly and helpful. Helped make our trip go smoothly.
Dear Guest, Thank you for taking the time to review our hotel after your recent visit to our property. We are delighted to read your feedback. We felt privileged to have been able to host you, and we are especially honored that our staff members were able to make your stay even more enjoyable. We will be sure to share your kudos with them. Our team takes pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We look forward to serving you again and hope that we will be foremost on your mind as your destination of choice. Regards, Ava Smith Guest Relations Manager
old... not updated not entirely clean needs a refresh
Dear guest, I thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay. We are currently working to make enhancements to make your stay more comfortable. Our hotel is under renovation and remodeling of the exterior, interiors, with new decor, including the rooms.We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Regards, Ava Smith Guest Relations Manager
Upon arrival, the hotel was under complete renovations, and very dark, that had not been shared with us. The pool (in July) was not available due to the construction. Our room door was open when we got to it, when front desk was notified, we were told that housekeeping probably left it open for inspection. Very uneasy feeling for me and my daughter, traveling alone! After unpacking and changing, the bath mat was discovered to be completely wet, as if folded straight from the washer. Again, front desk was notified, who THEN offered to change our room. We opted to use a bath towel, as we had already unpacked and mostly settled in. THE worse experience at a Hampton, ever. The construction should have been mentioned in advance of booking. We could have made a more informed decision at that time. Staff was grumpy if not impolite and had to be summoned upon arrival and checkout!! BEWARE for at least a year....July 2018. and ask if construction is still in process.
Dear valued guest, I thank you for choosing to stay at our Hampton Inn Gaffney hotel. It is unfortunate to learn you were unhappy and unable to fully enjoy your stay due to the ongoing renovations and apologize that the room and furnishing were not of the high standards we accept. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. I hope the remainder of your stay was comfortable and enjoyable. Regards, Ava Smith Guest Relations Manager
Checked into hotel and the receptionist was less then friendly. Got to my room the bathroom looked like someone peed on the walls four feet up. Tile was coming off the walls. Had a king size bed with twin size pillows that were less then usable. I spent one night in this hotel and it was to much. I spend 300 nights a year in hotel rooms and I would sleep in my vehicle before staying in this hotel again.
Dear Matt, I really appreciate you taking the time to share your disappointment with your recent stay. You can be confident that we followed-up on your concerns, with our staff and the matter has been resolved. I want to personally apologize that the hotel was not as clean as the standards demand. A clean room that has been prepared for our guests, is basic for a good stay. I am sorry if this was not your experience. Again, thank you for taking the effort to share your thoughts. We value you as a guest, and do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort. We look forward to having the opportunity to restore your confidence in our hotel in the near future. Regards, Ava Smith Guest Relations Manager
Easy check in. Staff was very helpful. We thoroughly enjoyed our stay.
Dear Pat, I really appreciate you taking the time to share your comfortable stay at our nice and clean Hampton Inn Gaffney, SC, hotel with our very polite and helpful staff and tasty breakfast. We also appreciate you finding our property at a good location. We strive hard to ensure our guests have the best stay with everything provided for a pleasant stay. We look forward to having you stay with us again. Regards, Ava Smith Guest Relations Manager
Dear David, Thank you for the review. We are pleased to read that you liked the accommodation, services and especially the location of our hotel. We are committed to providing you with an excellent guest stay and we are pleased to receive your positive scoring. We value your patronage and look forward to hosting you back again here soon. Regards, Ava Smith Guest Relations Manager