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Hampton Inn & Suites Columbia/Southeast-Ft. Jackson

2.5 out of 5.0

Recent guest reviews

Unbeknownst to me, Orbitz booked me a handicap room, couldn't even hang up my clothes, due to the 3 1/2 ft high closet. I also am most tripped stepping out of the bath tub. The hotel staff told me they were not able to change my room because it was booked via Orbitz. The shower water spout that controls the flow of the water pressure/temperature was broken, so I was forced to take cold showers for four days. On the second day of my stay, that same broken shower water spout/handle completely broke, and the water flowed out with maximum pressure with no way to stop/close the water spout, therefore water was wasting at an uncontrollable rate. I immediately went down and informed the front desk staff about this, and there told me they'd "look into it." I left the hotel and went about my day. Upon my return, I asked the front desk staff if the shower handle was fixed, and they said no. AN UNDPECIFIED BUT EXTREMELY HIGH AMOUNT OF WATER WAS WASTED, and continued to waste for over twelve hours at that point. They then gave me a different room after asking me if I'd like to stay at the room or not......really......? So I got the key to a different room, which I slept at and had to leave the following day at 4am. I know OSHA does not cover fraud/waste/abuse, and I didn't n ow who to complain to. Anyway, that was my experience, which was terrible.

The breakfast is really good! I loved the outdoor patio with the fire pit! Very nice!

I arrived very late after getting my flight cancel and the staff was so nice and fast got me checked in.

The hotel stay was fantastic from start to finish. The front desk staff is very friendly and courteous, and this was a great way to start the stay. All questions were answered to my satisfaction, and the checkin process went very smoothly. The rooms were clean and the beds were comfortable as well. The dining area with the large central table made working there pleasing, as there were several groups of people with laptops and no one was squeezing anyone else out of the way. All in all, a great stay.

The trip did meet my expectations. I always look forward to waking up to a great breakfast to start my day our on the right foot.

For a business trip, this hotel offers what I need. I will be back.

Staff was very friendly. Kids enjoyed there time playing the pool.

I stayed in the King Suite and it was very nice and clean. The room is not as large as the photo suggests, they obviously use a wide angle lens. But I still was not disappointed. They have a nice free breakfast in the morning, lots of options and very filling. It's only about 5 to 7 minutes from Fort Jackson Army Base if you're attending the graduation ceremonies. I would not have a problem staying there again.

My mom and I were there for my son's BCT graduation and the hotel is only minutes away from the base. Very convenient. The breakfast was a plus, and the breakfast attendant was super sweet and friendly. Hotel decor is sleek and very modern; however, I was disappointed that the room was a lot smaller than the double bed room in the photos, making me feel that this hotel was a bit pricey, but other than that I was pleased with my choice.

201 East Exchange Boulevard Columbia SC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Hampton Inn & Suites Columbia/Southeast-Ft. Jackson is located 0.9 mi (1.5 km) from William Jennings Bryan Dorn Veterans Affairs Medical Center and within a 10-minute drive of Fort Jackson. This 100-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. University of South Carolina and South Carolina State House are also within a 15-minute drive.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 7 AM to 10 AM.


Rooms

All of Hampton Inn & Suites Columbia/Southeast-Ft. Jackson's 100 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include free weekday newspapers, free local calls, and ironing boards.


Property features

At Hampton Inn & Suites Columbia/Southeast-Ft. Jackson, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

King Studio Suite

King 1 | Sleeps 4

Two Queen Beds

Queen 2 | Sleeps 4

One King Bed, Non-Smoking, Accessible

King 1 | Sleeps 3

Two Queen Beds, Non-Smoking, Accessible

Queen 2 | Sleeps 4