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Warwick Allerton Hotel Chicago

4.0 out of 5.0

Recent guest reviews

This was our second time staying at the Allerton and both times were great. Check in is very easy, rooms are easy to find and the concierge is great. The location of this hotel is absolutely perfect.

Our stay was great! Location was perfect for walking everywhere. Some renovations going on, but the our room was perfect and clean. We asked for an additional refrigerator and they brought it right up. Parking was reasonable and very prompt. We will stay at the Allerton again.

Everything was a breeze: check in, bell hop service, room cleanliness, extras (received toiletries, extra hand towels quickly). Gym on 25th floor may be best and largest hotel gym I've seen.

they were remodeling so elevators were very slow. the continental breakfast was not worth the cost. mostly a good experience room was clean, comfy. centrally located to many tourist attractions. i'd stay there again.

I arrived extremely early due to a red eye flight and, as one would expect, no rooms were available. I was coasting on fumes when the desk rep took pity on me and got me into the first available room. Like most hotels in downtown, the rooms are very small. The elevators were under maintenance, and we gave up after 15 mins. We went down about 11 flights of stairs. Mercifully, they were working on the way back up.

Nice Place, Great Location, Price is reasonable, Rooms are small but clean, I would stay again

The hotel was conveniently located in the thriving downtown area. The hotel breakfast was tasty and convenient. The elevators were extremely slow but are currently being updated.

The hotel is in a perfect location and the staff is great. There are signs about the elevators being under construction however, I wasn't notified before checking in. It's a huge inconvenience to have to wait 15 mins for an elevator. They should have either warned guests or provided a discounted rate.

Hotel was nice. Elevators were slow. They had a sign that they were working on them. There was a wedding one day and they shut them down for a half hour to let the guests enter. The rooms were smaller than I imagined and the bathrooms were small. There was one very small shelf for my things. Other than that the location was great, the rooms were very clean and the staff was excellent. We went with a group of friends for my husband's 40th and we were able to get almost all of us on the same floor.

Elevators are not up to code and often one of them is broken. Takes an average of 40 minutes to get one. Guests often takes the stairs. The staff seems to be unhappy. They do not smile and behaves like you are bothering them when you ask them for help..ahhhh

The doors slam shut very hard so if you plan on sleeping in, you probably won't. Once someone leaves their room the door slams and woke me up every time.

Great location, loved my room, friendly staff, but $60 for parking just seemed to be excessive, even with downtown Chicago parking what it is, feel like paying guests should be given a bit more of a break.

Very helpful concierge. They assisted us in everyway possible. Highly recommended. Rooms were timely and neat when we arrived. They actually had our room ready 9 hours prior. Great place. Will come back!!

Very clean, nice staff and perfectly located! Everything was close by and we felt totally safe at this hotel. We will be going back soon and this is my hotel of choice!

The hotel has a good location and a beautiful exterior; however, the elevators were too few and took ages to get to you, the room had dirty carpet and the shower was old and not clean.

This place was rough. "Family room" consisted of two queen beds about a foot apart from each other, and a desk. Really awful for most family situations. Spent more time waiting for elevators than anything else. Very very slow elevators. Zero amenities for such an expensive location. Very pricey parking.

The Allerton Hotel has very small rooms and limited amentities. Some of the staff, mostly housekeeping, were cordial, thoughtful, and helpful. The front desk staff could improve politeness and soft skills. I would not stay here again.

We have stayed at Allerton in the past and I have always been well looked after--great beds and staff are very helpful.

Great hotel with lots of character in a prime location. Enjoyed coming and going as the staff was always very friendly and the hotel had lots of cool character and comfort.

Clean, but oddly designed room. The staff was friendly and included things like a gym and breakfast buffet which were a plus. The view from the room was pretty great and all in all was a pretty solid and comfortable room.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Executive Room, 1 King Bed

King 1 | Sleeps 3

Petitie Classic, 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Warwick Allerton Hotel Chicago

Everyone (69) Couples (247) Business (115) Family (85) Other (73) Friends (82)
5

nice hotel right on michigan ave.

Everyone

This was our second time staying at the Allerton and both times were great. Check in is very easy, rooms are easy to find and the concierge is great. The location of this hotel is absolutely perfect.

By , from Colona, IL on Sep 11, 2017

4

great stay

Everyone

Our stay was great! Location was perfect for walking everywhere. Some renovations going on, but the our room was perfect and clean. We asked for an additional refrigerator and they brought it right up. Parking was reasonable and very prompt. We will stay at the Allerton again.

By , from Illinois on Sep 11, 2017

5

excellent hotel

Everyone

Everything was a breeze: check in, bell hop service, room cleanliness, extras (received toiletries, extra hand towels quickly). Gym on 25th floor may be best and largest hotel gym I've seen.

By , from Washington, DC on Sep 7, 2017

4

solidly good

Everyone

they were remodeling so elevators were very slow. the continental breakfast was not worth the cost. mostly a good experience room was clean, comfy. centrally located to many tourist attractions. i'd stay there again.

By , from MD on Aug 30, 2017

4

average hotel in great area

Everyone

I arrived extremely early due to a red eye flight and, as one would expect, no rooms were available. I was coasting on fumes when the desk rep took pity on me and got me into the first available room. Like most hotels in downtown, the rooms are very small. The elevators were under maintenance, and we gave up after 15 mins. We went down about 11 flights of stairs. Mercifully, they were working on the way back up.

By , from Los Angeles on Aug 20, 2017

Review comment responded on Aug 22, 2017

Dear Paul, Thank you very much for staying with us at the Hotel Warwick Allerton and for sharing your experience. Our check in time is 4pm, i am delighted to hear that we were able to exceed your expectation is providing you with an early check in. We are placing the latest and greatest technology into our 1920s elevator shafts. They will be faster, smarter and even prettier.We know any type of work to our building can be challenging for our guests.The reconstruction of our elevators will add greatly to your future experiences.we all look forward to the pleasure of welcoming you back to the Hotel Warwick Allerton Chicago in a near future.

4

nice place

Everyone

Nice Place, Great Location, Price is reasonable, Rooms are small but clean, I would stay again

By , from HOUSTON, TX on Aug 2, 2017

Review comment responded on Aug 13, 2017

We would like to thank you for taking the time to make your observations regarding your stay at the Warwick Allerton. We are indeed conveniently located for all our guests. Luxurious shopping areas, beautiful museums are all within walking distance. Reading that you intent to stay at the Warwick Allerton again in the future is really delightful. We all look forward to the pleasure of welcoming you back to the Warwick Allerton Chicago in a near future.

4

nice hotel and conveniently located downtown.

Everyone

The hotel was conveniently located in the thriving downtown area. The hotel breakfast was tasty and convenient. The elevators were extremely slow but are currently being updated.

By , from Dallas, Texas on Jul 31, 2017

Review comment responded on Aug 19, 2017

Dear Chuck, Thank you for taking time to review your stay with us. We are delighted to hear that you were satisfied with your stay, especially with our service quality,and location. We are indeed conveniently located for all our guests. Luxurious shopping areas, beautiful museums are all within walking distance.We know any type of work to our building can be challenging for our guests. The reconstruction of our elevators will add greatly to your future experiences. We all look forward to welcoming you back next time you are in Chicago.

3

slow elevators

Everyone

The hotel is in a perfect location and the staff is great. There are signs about the elevators being under construction however, I wasn't notified before checking in. It's a huge inconvenience to have to wait 15 mins for an elevator. They should have either warned guests or provided a discounted rate.

By , from FL on Jul 26, 2017

Review comment responded on Aug 20, 2017

Dear A, Thank you very much for your grand words about the location of our hotel and ambassadors. We know any type of work to our building can be challenging for our guests. The reconstruction of our elevators will add greatly to your future experiences. Thank you again for your feedback and we hope you will consider staying with us again.

4

nice hotel

Everyone

Hotel was nice. Elevators were slow. They had a sign that they were working on them. There was a wedding one day and they shut them down for a half hour to let the guests enter. The rooms were smaller than I imagined and the bathrooms were small. There was one very small shelf for my things. Other than that the location was great, the rooms were very clean and the staff was excellent. We went with a group of friends for my husband's 40th and we were able to get almost all of us on the same floor.

By , from Michigan on Jul 24, 2017

Review comment responded on Aug 20, 2017

Dear Kelly, I wanted to say thanks for sharing the experience of your recent stay with us. We are delighted to hear that you were satisfied with your stay, especially with our friendly staff, and location.We are indeed conveniently located for all our guests. Luxurious shopping areas, beautiful museums are all within walking distance. We do have work being done on our elevators. We know any type of work to our building can be challenging for our guests. The reconstruction of our elevators will add greatly to your future experiences. We are also working on redesigning our smaller rooms and bathrooms are also part of this project. We all look forward to welcoming you back next time you are in Chicago.

2

bad elevators. rude sraff

Everyone

Elevators are not up to code and often one of them is broken. Takes an average of 40 minutes to get one. Guests often takes the stairs. The staff seems to be unhappy. They do not smile and behaves like you are bothering them when you ask them for help..ahhhh

By , from grier of Boston on Jul 19, 2017

Review comment responded on Aug 23, 2017

Dear Robert, I'd like to apologize for the disappointing experience you had during your recent stay at the Warwick Allerton Hotel. Clearly, we have some opportunities for continued improvement in the way of service and we are committed to executing these. Our original elevators from 1924 are being fully re-built and modernized so our guests have a fast and efficient experience for many years to come. Thank you again for your patience. Thank you again for your time and I can only hope you will give us one more try.