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Inn of Chicago

3.0 out of 5.0

Recent guest reviews

This hotel is very out of date, run down and not very clean. I would not suggest this hotel for co-workers, clients or friends. The carpet is coming up in the hallways, the toilet had stains, the bathroom floor had yellow stains, the bathroom did not have a counter, the list goes on.... Although the staff was nice, it is not a good value for the money spent.

While we expected that the hotel might be a bit dated, a little care would go a long way. The Hallway carpet was worn and coming apart at the seams. As a result of it being an older hotel, there were a limited number of plugs. Choose between the mini fridge, lights, tv, or bed lamps. Try not to trip over the wires around the room. While room was small, it was fine until we realized that the HVAC did not operate. Ok, it was cold outside, so the heat from the other rooms kept it comfortable. We came to enjoy Chicago, not the room, but after the second day, they neglected to change out the room. We came back at 10:00 p.m. to discover that the room had not been made. Too tired to call and wait for service. On check out, we identified problems and were presented with a room charge for drinks because the downstairs bar could not run the credit card. Not even a we are sorry. (They did make a note about the HVAC) And no, I was not raising a fuss, just letting them know they missed the mark....In a nice way.

I got a very large corner room, with windows on two walls, and very comfortable bed. Room was very clean and quiet, and this is a great location, only one block from Michigan Ave.

Customer service is A+ Room was clean Great location for shopping

We really enjoyed our stay. It was a great location from everywhere we wanted to visit.

I booked this because I got a promo offer by Orbitz for $80 a night. Would not book it at the regular rate of $140/night. Also i eent there for a conference and this hotel was ob shuttle route. Overall a 3 star hotel. The bar is open only in the evening so u can't go and get a drink. Also it shows nice photos of the rooftop terrace but I went there and they had no chairs or tables as shown in photo. Just a terrace attached to a room. They should turn it to a rooftop bar, that would help a lot.

We tried this hotel because of the location and the price. The location is excellent. You are within a few minutes walking distance of all major sites. The hotel is also situated near some very good restaurants as well. The staff is what makes this hotel so great. Everyone was very pleasant from the front door staff to the cleaning crew. The bar staff in the lobby was very friendly and kept us entertained for hours. The only reason I gave the overall score a four is the rooms are pretty small. It is not so much the room but the bathroom. We had a family of three in a double bed room but the bathroom only had a pedestal sink. We could have used a bit more counter space. The problem is that the bathroom is so small, I don't think there is any way to add any counter space. We didn't spend much time in our rooms so it was not a major concern. Overall, the hotel was a great deal in our mind. I know that I will consider this place again for my future trips to Chicago.

We did enjoy our stay. The hotel is nice and the staff is very friendly. It is a hotel that has a very nice lobby. The rooms are nice but could use some improvement. We did only have 1 working light bulb and there is a great lack of outlets to plug in electronic devices. The mattress was not very comfortable to us. The price was unbeatable and that was important to us. With that being said we did enjoy our stay and the hotel.

Overall great, except that the elevators hold 1/3rd of a person each, and the ouydoor area on the 22nd floor seems to be just a normal roof with a safety glass wall around it. Largely inhabited by smokers.

Decent room in a great location. Certainly well worth the price.

Room was pretty small and dark. A bit old, some obvious bathroom mold. But generally clean. Staff was attentive. Location was great! Price was great.

Dirty, no heat in room, bathroom mirror was old and couldn't look into it. Carpet and curtains were gross . I was very unhappy

Hotel staff was very friendly and helpful. Room was a good size. Hotel is located right off of the main strip of stores. Overall a nice Hotel at a good price.

Easy to locate and staff very helpful. The room though small meet our needs. Nice to be able to make coffee in the room.

If you're looking for a cheaper room in Chicago, it's ok. No frills. Carpet is stained & worn. The staff is great!

Very nice, I will stay there again. The rooftop deck was so nice to end the night and meet new people. My only complaint is the elevators were very slow. A small first world struggle.. ;)

nice place.....loved the roof top.....nice coffee shop

Turned the ac up to make it a little warmer in my room and in the heater cut on. The fumes from the unit was really bad. Had to move rooms and they gave me a double which was much smaller. It's an older hotel and I also got athletes foot from stepping on the floor

Price is a little high for value, but location made it bearable.

162 E Ohio St Chicago IL

Located in Near North Side, Inn of Chicago is within a 5-minute walk of Tribune Tower and within 15 minutes of other popular attractions like John Hancock Center. This 359-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/café, and a fitness center. Centrally located in Chicago, the hotel is also a short walk from Wrigley Building and Chicago Water Tower.


Dining

Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Inn of Chicago's 359 air-conditioned rooms provide MP3 docks, coffee makers, and phones. Flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include ironing boards and desks.

Rooms


Inn of Chicago offers a fitness center, 6 meeting rooms, and a business center. Valet parking is offered for USD 55.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers and a terrace.

Property features

Room options

Traditional King Room

King 1 | Sleeps 2

Traditional Double Room

Full 2 | Sleeps 4

Accessible Queen Room

Queen 1 | Sleeps 2

Contemporary Queen Room

Queen 1 | Sleeps 2

Guest reviews for Inn of Chicago

Everyone (32) Business (66) Couples (96) Family (39) Friends (38) Other (28)
1

out of date and run down.

Everyone

This hotel is very out of date, run down and not very clean. I would not suggest this hotel for co-workers, clients or friends. The carpet is coming up in the hallways, the toilet had stains, the bathroom floor had yellow stains, the bathroom did not have a counter, the list goes on.... Although the staff was nice, it is not a good value for the money spent.

By , from Minneapolis on May 18, 2017

2

worn out and lack of concern.

Everyone

While we expected that the hotel might be a bit dated, a little care would go a long way. The Hallway carpet was worn and coming apart at the seams. As a result of it being an older hotel, there were a limited number of plugs. Choose between the mini fridge, lights, tv, or bed lamps. Try not to trip over the wires around the room. While room was small, it was fine until we realized that the HVAC did not operate. Ok, it was cold outside, so the heat from the other rooms kept it comfortable. We came to enjoy Chicago, not the room, but after the second day, they neglected to change out the room. We came back at 10:00 p.m. to discover that the room had not been made. Too tired to call and wait for service. On check out, we identified problems and were presented with a room charge for drinks because the downstairs bar could not run the credit card. Not even a we are sorry. (They did make a note about the HVAC) And no, I was not raising a fuss, just letting them know they missed the mark....In a nice way.

By , from Rock Island on May 9, 2017

Review comment responded on May 11, 2017

Thank you for taking the time to share this feedback. We appreciate you choosing us and providing your honest assessment. We are working hard on improvements and hope you can give us another chance in the future.

5

i got a free upgrade by orbitz to a junior suite!

BusinessTravelers

I got a very large corner room, with windows on two walls, and very comfortable bed. Room was very clean and quiet, and this is a great location, only one block from Michigan Ave.

By , from Ann Arbor, MI on Apr 20, 2017

Review comment responded on Apr 22, 2017

Thank you for staying at The INN of Chicago. We appreciate your feed back...

3

great location, friendly staff

Everyone

Customer service is A+ Room was clean Great location for shopping

By , from indiana on Apr 20, 2017

Review comment responded on Apr 22, 2017

Thank you for staying at The Inn of Chicago

4
Everyone

We really enjoyed our stay. It was a great location from everywhere we wanted to visit.

By on Mar 20, 2017

3

nice hotel in downtown chicago

Everyone

I booked this because I got a promo offer by Orbitz for $80 a night. Would not book it at the regular rate of $140/night. Also i eent there for a conference and this hotel was ob shuttle route. Overall a 3 star hotel. The bar is open only in the evening so u can't go and get a drink. Also it shows nice photos of the rooftop terrace but I went there and they had no chairs or tables as shown in photo. Just a terrace attached to a room. They should turn it to a rooftop bar, that would help a lot.

By on Mar 17, 2017

4

great hotel for the price

Everyone

We tried this hotel because of the location and the price. The location is excellent. You are within a few minutes walking distance of all major sites. The hotel is also situated near some very good restaurants as well. The staff is what makes this hotel so great. Everyone was very pleasant from the front door staff to the cleaning crew. The bar staff in the lobby was very friendly and kept us entertained for hours. The only reason I gave the overall score a four is the rooms are pretty small. It is not so much the room but the bathroom. We had a family of three in a double bed room but the bathroom only had a pedestal sink. We could have used a bit more counter space. The problem is that the bathroom is so small, I don't think there is any way to add any counter space. We didn't spend much time in our rooms so it was not a major concern. Overall, the hotel was a great deal in our mind. I know that I will consider this place again for my future trips to Chicago.

By on Mar 15, 2017

4

nice location. it was near our interests.

Everyone

We did enjoy our stay. The hotel is nice and the staff is very friendly. It is a hotel that has a very nice lobby. The rooms are nice but could use some improvement. We did only have 1 working light bulb and there is a great lack of outlets to plug in electronic devices. The mattress was not very comfortable to us. The price was unbeatable and that was important to us. With that being said we did enjoy our stay and the hotel.

By , from Kalamazoo, Mi on Mar 10, 2017

4

a decent place.

Everyone

Overall great, except that the elevators hold 1/3rd of a person each, and the ouydoor area on the 22nd floor seems to be just a normal roof with a safety glass wall around it. Largely inhabited by smokers.

By , from W on Feb 28, 2017

Review comment responded on Mar 6, 2017

Dear Salem- Thank you so much for staying with us! We are happy that you were comfortable and enjoyed your visit. We are very excited that the Inn of Chicago is undergoing some positive changes at this time that will continue this year! We hope that you will stay with us again and see them for yourself! Sincerely Inn of Chicago Staff

3

good for the price.

Everyone

Decent room in a great location. Certainly well worth the price.

By on Feb 10, 2017

Review comment responded on Feb 17, 2017

Dear Valued Guest- Thank you so much for staying with us! We are happy that you were comfortable and enjoyed your visit. We are very excited that the Inn of Chicago is undergoing some positive changes at this time that will continue this year! We hope that you will stay with us again and see them for yourself! Sincerely Inn of Chicago Staff