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Recent guest reviews

First of all love staying at Hyatt place but the Chicago River North the bathroom stinks and bathroom door didn’t stay close and the stopper for the door was knock out. The tub was dirty with orange stains and pillows were so flat and scratchy love how it’s close and walking distances to restaurants and driving distance to everything

Great location. Convenient to many restaurants and entertainment venues. Staff was excellent. Every single staff member I encountered was friendly and helpful. Climate control worked well. Bed was comfortable. Room was way above average in spaciousness for downtown Chicago.

The front desk staff were amazing right from our entry into the hotel! Beyond accommodating, helpful and full of wonderful info for our 48 hr stay. We had early check in and a very late check out which made life much easier! Both restaurants adjacent to the hotel were excellent as well. The room although modern and spacious, could have been a smidge cleaner (stain on carpet, some dust in the closet; very minor stuff). Also sound proofing is not a thing in this place lol But beds were comfortable, towels and bath well stocked so overall excellent spot! Location was ideal for us; everything was walkable including Andy’s Jazz Club which we highly recommend as well.

I like the space in the room and the wide window as well as the kiosk key entry.

Great location. Close to many restaurants and walking distance to the river walk and Magnificent Mile.

The staff was very professional hotel was very clean I loved the lobby we were able to hang out and socialize with friends my overall experience was great

We loved the location of this place and it was very nice and so clean. Definitely will be going back in the future!!

Great room and good view this hotel is located very well with many great restaurants and stores at a walking distance.

The location was the only thing I liked about the hotel. Everything else was disappointing. The rug was old and dirty, the thermostat in the room was not working, I asked for change in sheets and the staff said no, the bed was hard to sleep on. Never booking with this hotel again

Nice location. Room was smaller then to be expected for handicapped accessible room.

Parking garage somewhere else not at the hotel I didn’t like that

It was very clean an quite ...... around all the restaurants navy pier is a couple of blocks from it

We enjoyed our stay however I accidentally left some bathroom toiletries behind and when I called that evening they told me house keeping had left for the day and I would have to leave a message. Which I did. They called in the morning only to tell me that my items had been discarded. I understand that keeping all items found in rooms is difficult but I would think that giving guests a 12-24 hour window to reclaim their property would not be to much to ask. Some items can be quite costly to replace.

W Illinois St Chicago IL

Hotel highlights

  • Walking distance to House of Blues Chicago and State Street
  • Free on-the-go breakfast on weekends
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in River North, Hyatt Place Chicago/River North is adjacent to State Street and within a 5-minute walk of other popular sights like House of Blues Chicago. This 212-room, 3.5-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés.


Rooms

The 212 accommodations feature sitting areas. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and refrigerators are other standard amenities.


Property features

Guests of Hyatt Place Chicago/River North enjoy access to free WiFi in public areas, conference space, and microwave in a common area. Self parking is available for USD 35 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a convenience store and a reception hall.

Room options

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 5

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Guest reviews for Hyatt Place Chicago/River North

Everyone (20) Couples (4) Family (14)
3
Family

First of all love staying at Hyatt place but the Chicago River North the bathroom stinks and bathroom door didn’t stay close and the stopper for the door was knock out. The tub was dirty with orange stains and pillows were so flat and scratchy love how it’s close and walking distances to restaurants and driving distance to everything

By on May 11, 2021

Review comment responded on May 12, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

5
Partner Couples

Great location. Convenient to many restaurants and entertainment venues. Staff was excellent. Every single staff member I encountered was friendly and helpful. Climate control worked well. Bed was comfortable. Room was way above average in spaciousness for downtown Chicago.

By on May 9, 2021

Review comment responded on May 10, 2021

I would like to personally let you know how gratifying it is to receive your kind feedback. I was delighted and was especially pleased to read your kind words about our team and hotel. I have taken the liberty of sharing your kind words with our team.

4
Family

The front desk staff were amazing right from our entry into the hotel! Beyond accommodating, helpful and full of wonderful info for our 48 hr stay. We had early check in and a very late check out which made life much easier! Both restaurants adjacent to the hotel were excellent as well. The room although modern and spacious, could have been a smidge cleaner (stain on carpet, some dust in the closet; very minor stuff). Also sound proofing is not a thing in this place lol But beds were comfortable, towels and bath well stocked so overall excellent spot! Location was ideal for us; everything was walkable including Andy’s Jazz Club which we highly recommend as well.

By on Apr 13, 2021

Review comment responded on Apr 13, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I would like to personally let you know how gratifying it is to receive such a great review. And we are especially pleased you enjoyed our team and hotel. I have taken the liberty of sharing your review with our team. We like for you to feel at home with us, and we enjoyed having you as our guest. I will forward the review to the housekeeping department so we can make sure we take care of that carpet.

3
Family Family

I like the space in the room and the wide window as well as the kiosk key entry.

By on Mar 29, 2021

Review comment responded on Mar 30, 2021

Thank you for your feedback! We are happy to hear that you enjoyed the space available in your room.

5
Family

Great location. Close to many restaurants and walking distance to the river walk and Magnificent Mile.

By on Mar 29, 2021

Review comment responded on Mar 30, 2021

Thank you very much for the feedback!

5
Everyone

By on Mar 26, 2021

Review comment responded on Apr 5, 2021

Thank you for completing the guest survey!

5
Family Friends

The staff was very professional hotel was very clean I loved the lobby we were able to hang out and socialize with friends my overall experience was great

By on Mar 9, 2021

Review comment responded on Mar 9, 2021

I would like to personally let you know how gratifying it is to receive your kind feedback. I was delighted and was especially pleased to read your kind words about our team and hotel. I have taken the liberty of sharing your kind words with our team. We like for you to feel at home with us and we enjoyed having you as our guest.

5
Everyone

By on Mar 8, 2021

Review comment responded on Mar 20, 2021

Thanks for staying with us!

5
Family Partner Couples

We loved the location of this place and it was very nice and so clean. Definitely will be going back in the future!!

By on Mar 3, 2021

Review comment responded on Mar 3, 2021

You are so sweet - thank you very much for your kind words - we appreciate you!

4
Family with small children

Great room and good view this hotel is located very well with many great restaurants and stores at a walking distance.

By on Feb 20, 2021

Review comment responded on Feb 20, 2021

Thank you so much for completing our guest survey. We love hearing that you had a good stay with us, we look forward to seeing you again.

Hyatt Place Chicago/River North

66 W Illinois St, Chicago, IL 60654
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