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Hyatt Place Chicago/River North

3.0 out of 5.0

Recent guest reviews

The hotel is located in a very lively part of town and it’s very easy to walk to nearby stores or restaurants.

Close to everything in downtown Chicago! Hotel Staff was excellent!

Only 1 elevator operating. Waiting in groups took time. Closed breakfast 20 minutes prior to published end time. We missed breakfast. On 12th floor and noisy. Should have realized upon check in ear plugs and noise machine on end table.

Great location. Close to restaurants and grocery store. Less than 30 minutes train/bus ride to museum campus. Walking distance to river cruise. Short bus ride to Navy Pier and parks. Across the street from fire station. Room has ear plugs and sound machine but it's not loud enough. Bring your own white noise machine if light sleeper. Good view of Willis Tower from room. Spacious room with seating area. Provide microwave upon request. No safe in the room. Elevator is slow. Complimentary breakfast in restaurant attached to hotel.

Great location, food/drink all over, close to downtown, clean and couldn't hear any neighbors.

We stayed here for a wedding and we were really pleased with this hotel. The size of the room was nice with a sectional couch for seating. The bathroom and everything was very modern. Friendly staff and a great breakfast the next morning. I would definitely stay there again!

Front desk girl in at 5:30 pm was so helpful , gave Total breakdown of hotel and everything I loved it . Breakfast bar is also very good with a lot of hot food items

loved the breakfast buffet and the bar. went to happy hour in the evening and breakfast in the morning

Awesome room, very clean, comfortable. Courteous front desk staff; great hot breakfast options.

Nice hotel. Free breakfast was great! If you plan to have your own car, the valet is about $69. Self park is 2 blocks away @ $49.

We chose this hotel because it was very close to evry attraction in the city. Despite he very cold weather we enjoyed our stay. The best thing was to start the day with a wonderful breakfast. No noise around the room.

Fantastic hotel, great rooms, wonderful beds, and a great breakfast included!! Fabulous stay!!

Got 2queen with sofa sleeper and there's plenty of room for 5 people. Only minor complaint is the air conditioner keeps turning on and off. Other than that it's perfect!

The room was every clean. Room did have a view. There is a fire department on the south side of the building that can wake you up.

very nice staff and accommodating. needed handicap amenities, they changed with no problem. room is spacious, great location. very tickie eater, food was ok.

I stayed at the hotel about a year ago. It was great at that time. But this time the location was too noisy all the time. Fire department is located very close and motorcyclers were circling around every night... I should avoid staying downtown area next time.

66 W Illinois St Chicago IL

Hotel highlights

  • Walking distance to Sta...
  • Free WiFi and wired Int...
  • Onsite dining
  • 24-hour fitness center

Located in River North, Hyatt Place Chicago/River North is adjacent to State Street and within a 5-minute walk of other popular sights like House of Blues Chicago. This 212-room, 3-star hotel has a 24-hour fitness center along with free in-room WiFi and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafés. Continental breakfast is offered for a fee each morning from 6:30 AM to 9 AM.


Rooms

A 42-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and designer toiletries. Other standard amenities include an MP3 dock, a sofa bed, and a sitting area.


Property features

Renovated in 2016, Hyatt Place Chicago/River North offers a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 65 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Room, 2 Queen Beds, City View

Queen 2 | Sleeps 5

Room, 1 King Bed, City View

King 1 | Sleeps 4

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 5

Standard Room, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Hyatt Place Chicago/River North

Everyone (42) Couples (18) Business (17) Family (29) Friends (13) Other (3)
1
Everyone

By on Apr 13, 2019

Review comment responded on Apr 13, 2019

Thank you for completing our survey. I do apologize that your experiences with us was not great.

5
Everyone

By on Mar 31, 2019

Review comment responded on Apr 29, 2019

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

5
Families Families

The hotel is located in a very lively part of town and it’s very easy to walk to nearby stores or restaurants.

By , from Phoenix, AZ, USA on Feb 19, 2019

Review comment responded on Feb 22, 2019

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

5
Everyone

By on Jan 7, 2019

Review comment responded on Jan 9, 2019

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

5
Everyone

By on Dec 7, 2018

Review comment responded on Dec 12, 2018

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,

5
Everyone

Close to everything in downtown Chicago! Hotel Staff was excellent!

By on Nov 27, 2018

Review comment responded on Dec 1, 2018

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

3
Everyone

Only 1 elevator operating. Waiting in groups took time. Closed breakfast 20 minutes prior to published end time. We missed breakfast. On 12th floor and noisy. Should have realized upon check in ear plugs and noise machine on end table.

By , from St louis on Oct 1, 2018

Review comment responded on Oct 3, 2018

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

4
Everyone

Great location. Close to restaurants and grocery store. Less than 30 minutes train/bus ride to museum campus. Walking distance to river cruise. Short bus ride to Navy Pier and parks. Across the street from fire station. Room has ear plugs and sound machine but it's not loud enough. Bring your own white noise machine if light sleeper. Good view of Willis Tower from room. Spacious room with seating area. Provide microwave upon request. No safe in the room. Elevator is slow. Complimentary breakfast in restaurant attached to hotel.

By , from Palm Beach Gardens, FL on Jul 31, 2018

Review comment responded on Sep 14, 2018

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

5
Everyone

Great location, food/drink all over, close to downtown, clean and couldn't hear any neighbors.

By on Jun 28, 2018

Review comment responded on Jul 13, 2018

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

5

great location and very nice room

Everyone

We stayed here for a wedding and we were really pleased with this hotel. The size of the room was nice with a sectional couch for seating. The bathroom and everything was very modern. Friendly staff and a great breakfast the next morning. I would definitely stay there again!

By , from Chicago, IL on Apr 9, 2018

Review comment responded on May 22, 2018

Dear Sarah, Thank you for sharing your wonderful 5 star review of the Hyatt Place Chicago River North. We look forward to welcoming you back. Regards, Caterina Mustacchi Operations Manager

Hyatt Place Chicago/River North

66 W Illinois St, Chicago, IL 60654