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Recent guest reviews

Realy nice place

entrance a bit hard to find but still close to the downtown, the staff okay

This property is surprisingly nice - location, property, rooms - especially for the price! Highly recommend 😃

Didn’t like the Lobby on the 15th floor. It lacked the hang out feel of a normal hotel.

The beds were great, stayed here a few years back and the beds were worn out and sunk in the middle. Love that we got a complimentary upgrade. Room was clean and furnishings were great. There is no main road in front of hotel so no noisy traffic. Easy access to Riverwalk and shopping. Staff very friendly.

Perfect location, walking distance to everything. Beautiful riverside view.

I was really disappointed that parking was not included in the cost of the hotel. Also, when we checked in, staff was not very friendly. Other than this, all staff that we came into contact with were very friendly. The fan in the bathroom did not work, so bathroom was hot and steamy and did not clear right away.

The bed and pills were so comfy! Nice staff and beautiful views. Would stay here again!

I booked a river view room. It was a beautiful view ! I honestly did not expect the view to be so nice. The hotel location is perfect ! The room was a little small than other hotels and the water pressure in the shower was horrible. I did have a problem getting out of the parking garage with my ticket. But other than that it was really a great hotel.

I paid extra for a room with a guaranteed city view, but did not receive that room. Instead, I got a view of the pool. The city view was the main reason I booked my stay here. I tried calling for early check in and was told I couldn’t call until 12:00 when check in is at 3:00. The receptionist hung up on me twice before I was done speaking & was quite rude.

The view of the river from our room was great. The bar also had a nice view. Parking was odd and not communicated very well. Checkin requires taking an elevator up to the 15th floor. Rooms are clean. Perfect location.

West Wolf Point Plaza Chicago IL

Hotel highlights

  • Walking distance to Chicago Riverwalk and Merchandise Mart
  • Free WiFi in rooms and public areas
  • Indoor pool
  • 24-hour fitness center

Located in River North, Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel is within a 5-minute walk of popular attractions such as Chicago Riverwalk and Merchandise Mart. This 521-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

For your convenience, a to-go breakfast is served for a fee on weekdays from 6:30 AM to noon and on weekends from 6:30 AM to noon. Get a pick-me-up at the coffee shop/café.


Rooms

The 521 rooms are soundproofed and have an array of amenities, including refrigerators, coffee makers, and laptop-compatible safes. Guests can expect to find free WiFi and 49-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available. Housekeeping is available on request.


Property features

At Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is offered for USD 56.00 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.

Room options

Premium Room, 1 King Bed, Non Smoking, River View

1 King Bed | Sleeps 2

Premium Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Premium Room, 2 Double Beds, Non Smoking, City View

2 Double Beds | Sleeps 4

Standard Room

1 Double Bed | 1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel

Everyone (43) Couples (4) Family (8)
4
Everyone

By on Oct 12, 2020

Review comment responded on Oct 14, 2020

Thank you for choosing the Holiday Inn Chicago-Mart Plaza River North!

4
Everyone

By on Sep 8, 2020

Review comment responded on Sep 8, 2020

Dear Guest, Thank you for choosing the Holiday Inn!

5
Everyone

Realy nice place

By on Jul 21, 2020

Review comment responded on Jul 24, 2020

Thank you for choosing the Holiday Inn Chicago-Mart Plaza River North!

4
Everyone

By on Mar 12, 2020

Review comment responded on Mar 16, 2020

Thank you for choosing the Holiday Inn Chicago-Mart Plaza River North!

5
Everyone

By on Jan 25, 2020

Review comment responded on Feb 7, 2020

Thank you for choosing the Holiday Inn!

4
Everyone

entrance a bit hard to find but still close to the downtown, the staff okay

By on Jan 13, 2020

Review comment responded on Jan 14, 2020

Dear Guest, Thank you for sharing your experience on Orbitz! We encourage first-time guests to look for our doormen dressed in red located on the hotel's 1st floor as they are happy to assist with not only luggage, but to guide our guests up to the lobby which is located on the hotel's 15th floor. We agree our lobby's location is indeed unique, but the views it affords our guests cannot be beat!

5
Family Partner Couples Family

This property is surprisingly nice - location, property, rooms - especially for the price! Highly recommend 😃

By on Dec 22, 2019

Review comment responded on Dec 23, 2019

Dear Guest, Thank you for sharing your high recommendation of our hotel in downtown Chicago! It was our pleasure hosting you at the Holiday Inn Chicago Mart Plaza River North and we look forward to your return.

5
Friends

Didn’t like the Lobby on the 15th floor. It lacked the hang out feel of a normal hotel.

By on Nov 30, 2019

Review comment responded on Dec 3, 2019

Dear Jp, Thank you for taking the time to share your 5-star review on Orbitz. We understand the hotel's location and lobby is indeed unique, but guests can attest to the scenic views and oasis-like atmosphere our 15th floor lobby provides away from the hustle and bustle of the city streets below. We hope you continue to choose the Holiday Inn!

4
Everyone

By on Sep 23, 2019

Review comment responded on Oct 14, 2019

Dear Guest, Thank you for choosing the Holiday Inn!

5
Friends

The beds were great, stayed here a few years back and the beds were worn out and sunk in the middle. Love that we got a complimentary upgrade. Room was clean and furnishings were great. There is no main road in front of hotel so no noisy traffic. Easy access to Riverwalk and shopping. Staff very friendly.

By , from Central Illinois on Sep 9, 2019

Review comment responded on Oct 14, 2019

Dear Jo, We love welcoming familiar faces back to the hotel and we're delighted you enjoyed your recent stay with us! It was our pleasure upgrading you and hope our clean, comfortable accommodations, friendly staff, and close proximity to the Chicago Riverwalk are reasons for you to stay with us again in the future.

Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel

350 West Wolf Point Plaza, Chicago, IL 60654
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