Hilton Chicago

4.0 star property
Historic hotel with 2 restaurants and a health club

Choose dates to view prices

Photo gallery for Hilton Chicago

Exterior
Property video
Bar (on property)
Suite, 1 King Bed | Living area | 37-inch TV with cable channels, pay movies
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
720 S Michigan Ave, Chicago, IL, 60605
  • Place, Art Institute of Chicago
    ‪11 min walk‬
  • Place, Millennium Park
    ‪12 min walk‬
  • Place, Shedd Aquarium
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

Mobility Hearing Accessible Two Double Room with Transfer Shower

  • Sleeps 4

Accessible King Room with Shower

  • Sleeps 2

Room, 2 Double Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 880 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds, Lake View

7.8 out of 10
Good
(10 reviews)
  • 400 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 370 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View

8.6 out of 10
Excellent
(36 reviews)
  • 400 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)
  • 370 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 420 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Transfer Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 2 Bedrooms

  • 940 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 1 King Bed

Superior Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(9 reviews)
  • 370 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Traditional Suite, 2 Bedrooms (Parlor)

  • 880 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Luxury Suite, 1 King Bed

  • 880 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Hearing Accessible High Floor Superior King Room

  • Sleeps 2

Accessible High Floor Superior King Room with Tub

  • Sleeps 2

Accessible High Floor Superior King Room with Shower

  • Sleeps 2

Hearing Accessible High Floor Superior Two Double Room

  • Sleeps 4

Accessible High Floor Superior Two Double Room with Tub

  • Sleeps 4

Accessible High Floor Superior Two Double Room with Shower

  • Sleeps 4

High Floor Superior King Room

  • Sleeps 2

High Floor Superior Two Double Room

  • Sleeps 4

High Floor Superior Two Queen Room

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 2

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 4 Bedrooms

  • 880 sq ft
  • Lake view
  • Sleeps 16
  • 4 Twin Beds

Room (Parlor)

  • 370 sq ft
  • Lake view
  • Sleeps 2
  • 1 Twin Murphy Bed

Mobility Hearing Accessible King Room with Lake View and 3X3 Shower

  • Sleeps 2

Mobility Hearing Accessible King Room with Tub

  • Sleeps 2

Mobility Hearing Accessible Two Double Room with 3X3 Shower

  • Sleeps 4

Luxury Suite, 3 Bedrooms

  • 880 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 8
  • 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds

  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds, Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 3 King Beds

Suite, Multiple Beds

  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 3 King Beds

Suite, Multiple Beds, Non Smoking

  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Presidential Suite, Multiple Beds

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Hearing Accessible Junior Suite

  • Sleeps 2

Hearing Accessible Two Double Room

  • Sleeps 4

Room, 1 King Bed, Lake View

8.8 out of 10
Excellent
(25 reviews)
  • 290 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

One Bedroom Luxury Suite

  • Sleeps 2

One Bedroom King Suite with Parlor

  • Sleeps 2

Two Bedroom Luxury Suite

  • Sleeps 6

Junior Suite

  • Sleeps 2

Standard Double Room

  • Sleeps 2

King Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

Two Double Room with Lake View

  • Sleeps 4

Two Queen Room

  • Sleeps 4

Two Queen Room with Lake View

  • Sleeps 4

Two Queen Room with Two Bathroom

  • Sleeps 4

Two Double Room with Two Bathroom

  • Sleeps 4

King Room with Lake View

  • Sleeps 2

Room, 1 King Bed

8.4 out of 10
Very good
(106 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, 2 Bathrooms

7.8 out of 10
Good
(17 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(6 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Marshall Field Suite

  • Sleeps 4

Suite With Lake View

  • Sleeps 4

King Room

  • Sleeps 6

Two Bedroom Suite with Parlor

  • Sleeps 6

You may also like

About the neighborhood

Chicago

Located in Downtown Chicago, Hilton Chicago is within a 10-minute walk of popular sights such as Buckingham Fountain and Art Institute of Chicago. This 1544-room, 4-star hotel welcomes guests with conveniences like an indoor pool, a gym, and a hot tub.

What's nearby

  • Art Institute of Chicago - 11 min walk - 0.6 miles
  • Millennium Park - 12 min walk - 0.7 miles
  • Shedd Aquarium - 14 min walk - 0.8 miles
  • Willis Tower - 16 min walk - 0.9 miles
  • Grant Park - 16 min walk - 0.9 miles

Getting around

  • Harrison Station - 5 min walk
  • Chicago Museum Campus-11th Street Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬4 min walk
  • ‪Devil Dawgs on State - ‬4 min walk
  • ‪Thai Spoon - ‬4 min walk
  • ‪Lao Sze Chuan - ‬5 min walk
  • ‪Art of Pizza on State Street - ‬4 min walk

About this property

Hilton Chicago

Historic hotel with 2 restaurants and a health club
Guests staying at Hilton Chicago enjoy an indoor pool, a gym, and a sauna. Valet parking is offered for USD 88.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this historic hotel include free WiFi in public areas, a hot tub, and a conference center.
37-inch TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (USD 72 per night)
  • Covered valet parking on site (USD 88 per day)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 35 for adults and USD 17 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 720 Bar and Grill
  • Herb N Kitchen
  • Kitty O Sheas

Things to do

  • Bicycle rentals
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50 meeting rooms
  • Business center
  • Conference center (234,000 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1927
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Pet weight must not exceed 75 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per night (rates may vary)
  • Covered self parking fee: USD 72.00 per night
  • Covered valet parking fee: USD 88.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 60605

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Hilton Michigan Ave
Hilton Chicago Cultural Mile
Hilton Chicago Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile Hotel
Hilton Michigan Ave Cultural Mile Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile Hotel
Hilton Chicag
Hilton Chicago Hotel
Hilton Chicago Chicago
Hilton Chicago Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile

Frequently asked questions

Are free cancellation options available at Hilton Chicago?

Hilton Chicago provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Chicago?

As of Jan 3, 2026, prices found for a 1-night stay for 2 adults at Hilton Chicago on Jan 11, 2026 start from $138.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hilton Chicago?

This hotel is situated in Downtown Chicago within a 10-minute walk of State Street and Art Institute of Chicago. You'll also find Millennium Park and Michigan Avenue less than a mile away.

Will I be able to park at Hilton Chicago?

Yes, covered valet parking is offered for USD 88.00 per day. Accessible parking is also available for guests.

Does Hilton Chicago include a casino at the property?

No, Hilton Chicago doesn't have a casino.

Will I find an indoor pool at Hilton Chicago?

Yes, this hotel has an indoor pool along with a hot tub.

Is Hilton Chicago good for couples?

This historic hotel offers many amenities for couples such as an indoor pool and a bar with some guestrooms featuring fireplaces.

Does Hilton Chicago have a hot tub?

Yes, this hotel has a spa tub.

Does Hilton Chicago feature a restaurant that includes a breakfast menu?

Yes, Hilton Chicago has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Hilton Chicago allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Chicago for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hilton Chicago?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hilton Chicago?

The closest major airport to Hilton Chicago is Chicago Midway Airport (MDW), which is 11.6 mi away (28 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 19 mi away (39-minute drive).

Can I book a room with a balcony at Hilton Chicago?

No, there aren't any guestrooms with balconies at Hilton Chicago.

Does Hilton Chicago have a wedding venue on site?

Take advantage of the wedding venue at Hilton Chicago if you plan to say "I do" during your trip.

Hilton Chicago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1448 out of 2465 reviews
Rating 8 - Good. 448 out of 2465 reviews
Rating 6 - Okay. 292 out of 2465 reviews
Rating 4 - Poor. 155 out of 2465 reviews
Rating 2 - Terrible. 122 out of 2465 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great & Majestic
Stayed 2 nights in Oct 2025

2/10 Terrible

Nioura, san francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis Carlos

Stayed 3 nights in Sep 2025

8/10 Good

Ella, Nashville

Traveled with group
Liked: Staff & service
Disliked: Amenities
The hotel is very old and our room had terrible lighting, dirty carpets, and no amenities.
Stayed 3 nights in Sep 2025

8/10 Good

Chanel

Liked: Cleanliness, property conditions & facilities
The cleanning lady was really nice and she spoke to us evwry morning.
Stayed 2 nights in Sep 2025

8/10 Good

Amy, Vancouver

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely, deducted one star because the coffee setup in the room was like what you get in Motel 6 or similar. Really more of a half star deduction.
Stayed 2 nights in Sep 2025

2/10 Terrible

muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
They cancel my booking because i was late to check in, i payed the full amount and they refused to refund my money! Why you cancelled my booking! I want to check in late. I payed for 3 nights and i want to check in on the second night. This is dont give you the right to cancel my booking!!
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location. Walking distance to everything. Hotel itself was beautiful. The staff were very friendly and helpful with any questions I had.
Stayed 3 nights in Sep 2025

4/10 Poor

Darreon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hot tubs was the highlight. The staff were excellent. Very poor amenities. Where you only get $10 a day. When you pay 25. And get to roll it over into the next day. Which you should be able to.
Stayed 1 night in Sep 2025

8/10 Good

Kristen

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

ashlee

Traveled with group
Liked: Cleanliness, staff & service
Awesome
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Room was small but very nice. Bathroom was very clean. Lots of guests in the hotel and plenty of foot traffic outside. We felt very safe walking to the Auditorium before and after the concert.
Stayed 1 night in Sep 2025

10/10 Excellent

Javidpatel***@gmail.com

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nais
Stayed 5 nights in Sep 2025

8/10 Good

Rebecca, Milwaukie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. However, when we went to our room that was supposed to have two queen beds, we found two double beds. Returning to the lobby, they told us that they were "European queen beds" which run small. However these beds were exactly double bed size. They moved us to a different "two queen bed" room with a better view of the lake to appease us, and guess what! There were actual queen beds in that room. Then we read a lot of reviews describing this very same scenario. So, if you book a room with queen beds, double check that they are actually queen beds, and not "European queen beds" that are otherwise known as double beds.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lyudmyla

Liked: Cleanliness
Stayed 3 nights in Sep 2025

8/10 Good

Sonia

Clean
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Stayed 3 nights in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, knowledgeable staff that know area! Absolute great experience and time in Chicago!
Stayed 1 night in Sep 2025

6/10 Okay

Taylor

Traveled with group, Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The rooms were not very clean, dust all over light fixtures in bathroom, crumbs in chair in the corner, and mold in the shower grout. The staff wasn’t super helpful when it came to an issue with parking and provided inaccurate information. Wouldn’t recommend.
Stayed 2 nights in Sep 2025

8/10 Good

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Konrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Daija

Stayed 3 nights in Sep 2025

10/10 Excellent

Molly

Stayed 2 nights in Sep 2025