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Recent guest reviews

Don’t stay here Staff rude Room was not cleaned Amenities were a bunch of broken games Kitchen area was like a feat party hit it dirty dishes in sink They had parking but didn’t plow it so you had to use paid parking at $32. a night or street parking $4.50 an hour Asked for manager several times staff never sent me info Not around any restraints you can walk to but one bar close Says close to things it’s not Everything a done and more paid parking Asked for delivery restraints they didn’t know of any but one and promised to send info never did No mini bar no food available And again staff rude Didn’t get towels til next day - I asked for when I checked in - had to ask again when I left for day Didn’t get shampoo etc til next even

W. Chestnut St. Chicago IL

Hotel highlights

  • Walking distance to John Hancock Center and Water Tower Place
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in River North, The Chicago Hotel Collection - River North/Mag Mile is a leisurely stroll from popular sights such as John Hancock Center and Water Tower Place. This 52-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 52 soundproofed rooms provide free local calls, safes, and desks. 40-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Rooms also include hair dryers. Housekeeping is available once per stay.


Property features

The Chicago Hotel Collection - River North/Mag Mile features free WiFi in public areas, conference space, and a business center. You'll find limited parking. Helpful staff can provide concierge services and luggage storage. Additional amenities include a microwave in a common area, a refrigerator in a common area, and a computer station.

Room options

Signature Quad

2 Double Bunk Beds | Sleeps 6

Deluxe Kitchenette

1 Double Bed | Sleeps 2

Signature Suite

3 Double Beds and 1 Queen Bed | Sleeps 6

Two Bedroom Suite

1 Twin Bunk Bed and 1 Double Bed | Sleeps 4

Guest reviews for The Chicago Hotel Collection - River North/Mag Mile

Family (2)
1
Family Family

Don’t stay here Staff rude Room was not cleaned Amenities were a bunch of broken games Kitchen area was like a feat party hit it dirty dishes in sink They had parking but didn’t plow it so you had to use paid parking at $32. a night or street parking $4.50 an hour Asked for manager several times staff never sent me info Not around any restraints you can walk to but one bar close Says close to things it’s not Everything a done and more paid parking Asked for delivery restraints they didn’t know of any but one and promised to send info never did No mini bar no food available And again staff rude Didn’t get towels til next day - I asked for when I checked in - had to ask again when I left for day Didn’t get shampoo etc til next even

By on Feb 22, 2021

Review comment responded on Mar 5, 2021

We're sorry you were not completely satisfied with your recent stay. Due to the large amount of snow and ice accumulated recently, we closed our parking lot. We apologize for the inconvenience. We recommend GrubHub, Uber Eats or DoorDash for folks looking for restaurant delivery, and will be partnering with a local restaurant shortly to provide delivery for our guests. All toiletries are in room upon check in. We apologize for the delay of the additional toiletries and towels and will work hard to ensure that does not occur again.

The Chicago Hotel Collection - River North/Mag Mile

312 W. Chestnut St., Chicago, IL 60610
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