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Ambassador Chicago

4.0 out of 5.0

Ambassador Chicago

4.0 out of 5.0

Recent guest reviews

Nice hotel and good location nearby of the 360 Chicago and the lakes

This is an excellent hotel overall. The staff and great and the library has wonderful ambience. The breakfast is far too expensive for what it is. If you are going to charge $18 you need something more than scrambled eggs, bacon, and bagels.

Historically beautiful, the Ambassador is my first choice every time I stay in Chicago.

Pleasant hotel in good location. I recommend staying there!

Historic Hotel where the movie stars of yesteryear hung out.Restaurant on site had a great menu and excellent food. The bed was very comfortable and the showers had fast flowing hot water.The staff were helpful and pleasing. We enjoyed our stay at the Ambassador.

Nice place in a good location. Helpful staff. It was a challenge controlling the heat in the room vs. the marble and tile washroom. Minor improvements needed, but were noticed, in the washroom and thevliving area. Overall good and busy stay!

Would not recomend after new ownership needed to stay a extra nighr told me they were overbooked, but made resevation on orbitz

The rooms are very sparse. We had to ask for a fridge, coffee pot, and extra coffee cream, and sugar. Having been out all day came home to find room had not been cleaned or any fresh livens given. After speaking to manager we were given room credits, to use within the hotel. We used on a dinner, that was fabulous. The staff and manager couldn't have been any nicer or helpful( 5 Stars there). And they did make up for all the problems we encountered . So, over all a 4 stars, but probably would not stay again.

Cute with a hipster-y vibe. Very walkable neighborhood.

Best location in the neighborhood. Don't miss breakfast at the nearby Third Coast.

As expected-- older hotel, if expected brand new this is not your option. Appreciate it for what it is.

We arrived at 10 am from our flight. I had informed the hotel before arriving that we were there celebrating our 5th wedding anniversary and would appreciate anything extra they could do to make it more special. The man at the front desk said our room wasn't ready, and they would call us when it was. No problem. Well the day went on and on and still no room. We called the hotel at 2:30 pm to be told the room would be ready at 3, which we know is the normal check in time, and that someone would call us. We received a call at about 3:30 pm telling us it was ready. It is extremely hard to believe that in 5 and a half hours no room was available especially considering that our friends showed up at 1 pm and got their room (same exact room layout we had) immediately. When I asked the girl at the front desk what the issue was her only response was there are different variables for the rooms. The hotels response to my Orbitz survey feedback was to discredit anything I say and tell me the room was ready at 3 pm. When I addressed the fact that I have family in the industry who has told me people are treated poorly who book through third party sites they denied it. Their other response was that they apologized and would use the feedback to help future guests. This just infuriated us more considering they just had told me they treat a guests equal yet we're avoiding resolving my issue and would accommodate future guests instead. Customer service at it's worst.

Water in shower very slow yo frain and one noisy ac unit. Otherwise a very nice hotel close to many great restaurants and bars in an upscale residential neighborhood.

1301 N State Pkwy Chicago IL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Located in Near North Side, Ambassador Chicago is within a 5-minute drive of popular attractions such as 900 North Michigan Shops and North Avenue Beach. This 285-room, 4-star hotel has 2 restaurants along with conveniences like a 24-hour fitness center and free in-room WiFi. It's in central Chicago and also close to Chicago History Museum and Navy Pier.


Dining

Enjoy dining at one of 2 onsite restaurants including Booth One, which specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

Guests can expect to find 42-inch an LCD TV with digital channels and pay movies, along with free WiFi and wired Internet. Beds sport Frette Italian sheets and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a minibar, a coffee maker, and a safe.


Property features

At Ambassador Chicago, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 67 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, free use of bicycles, and a computer station.

Room options

Room, 1 King Bed (Guest)

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Suite, 1 Bedroom

King 1 | Sleeps 4

Loft

King 1 | Sleeps 4

Guest reviews for Ambassador Chicago

Everyone (68) Couples (24) Business (6) Family (3) Other (10) Friends (10)
3
Everyone

Nice hotel and good location nearby of the 360 Chicago and the lakes

By on Jan 28, 2019

Review comment responded on Jan 28, 2019

We are so happy you got out to enjoy some of Chicago's great attractions while in town. We can wait to welcoming you back to The Ambassador soon.

4
Everyone

This is an excellent hotel overall. The staff and great and the library has wonderful ambience. The breakfast is far too expensive for what it is. If you are going to charge $18 you need something more than scrambled eggs, bacon, and bagels.

By on Dec 27, 2018

Review comment responded on Dec 28, 2018

Dear guest, Thank you for staying with us at the Ambassador Chicago, we appreciate all your feedback. I will forward your kind words to our entire staff and we hope to welcome you back soon! Sincerely, Angel Tenemaza Director of Front Office

3
Everyone

By on Dec 25, 2018

Review comment responded on Dec 26, 2018

Thank you for the feedback!

5
Everyone

By on Dec 18, 2018

Review comment responded on Dec 18, 2018

Dear Guest, Thank you for staying at the Ambassador Chicago, we appreciate your five star rating. We hope to welcome you back soon! Sincerely, Angel Tenemaza Director of Front Office

5
Everyone

By on Dec 14, 2018

Review comment responded on Dec 14, 2018

Dear Guest, Thank you for staying with us at the Ambassador Chicago, we appreciate your five star rating. We hope to welcome you back soon! Sincerely, Angel Tenemaza Director of Front Office

5
Everyone

Historically beautiful, the Ambassador is my first choice every time I stay in Chicago.

By , from Ann Arbor, MI on Dec 10, 2018

Review comment responded on Dec 11, 2018

Dear MjC, Thank you for choosing to stay with us at the Ambassador Chicago, we truly appreciate your five star review. We hope to welcome you back soon! Sincerely, Angel Tenemaza Director of Front Office

5
Everyone

Pleasant hotel in good location. I recommend staying there!

By on Dec 5, 2018

Review comment responded on Dec 5, 2018

Thank you for the feedback!

4
Everyone

By on Dec 2, 2018

Review comment responded on Dec 3, 2018

Thank you for your review come back to stay with us again soon.

5
Everyone

Historic Hotel where the movie stars of yesteryear hung out.Restaurant on site had a great menu and excellent food. The bed was very comfortable and the showers had fast flowing hot water.The staff were helpful and pleasing. We enjoyed our stay at the Ambassador.

By on Nov 24, 2018

Review comment responded on Nov 24, 2018

Thank you for the excellent feedback!

3
Everyone

Nice place in a good location. Helpful staff. It was a challenge controlling the heat in the room vs. the marble and tile washroom. Minor improvements needed, but were noticed, in the washroom and thevliving area. Overall good and busy stay!

By , from Washington, DC on Nov 16, 2018

Review comment responded on Nov 16, 2018

Dear DL, Thank you for choosing to stay with us at the Ambassador Chicago, we appreciate all your feedback. We will address all the issues you had with our engineering department. We hope to welcome you back soon! Sincerely, Angel Tenemaza Director of Front Office