See all properties

21c Museum Hotel Chicago

4.0 star property
Hotel with a 24-hour fitness center, near 360 CHICAGO
VIP Access

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for 21c Museum Hotel Chicago

Premium bedding, in-room safe, desk, blackout drapes
Property entrance
Seafood
Interior
Designer toiletries, hair dryer, bathrobes, slippers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Gym
  • Spa
    Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
The price is $172
includes taxes & fees
$147 per night
Nov 10 - Nov 11

Explore the area

Map
55 East Ontario Street, Chicago, IL, 60611
  • Michigan Avenue
    1 min walk
  • State Street
    2 min walk
  • Northwestern Memorial Hospital
    4 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

  • 385 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 385 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Queen Bed

  • 385 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Corner

  • 649 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed
Room
Eurostars Magnificent Mile
Spa
Free WiFi
Air conditioning
Gym
8.6 out of 10, Excellent, (2679)
The price is $240
per night
$282 total
includes taxes & fees
Nov 6 - Nov 7
Eurostars Magnificent Mile

About the neighborhood

Chicago

Located in Downtown Chicago, 21c Museum Hotel Chicago is a leisurely stroll from popular sights such as 360 CHICAGO and Museum of Contemporary Art Chicago. This 297-room hotel welcomes guests with a restaurant and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Michigan Avenue - 1 min walk
  • Millennium Park - 15 min walk
  • Art Institute of Chicago - 2 min drive
  • Willis Tower - 2 min drive
  • Navy Pier - 4 min drive

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk
  • ‪UNO Pizzeria & Grill - ‬2 min walk

About this property

21c Museum Hotel Chicago

Hotel with a 24-hour fitness center, near 360 CHICAGO
At 21c Museum Hotel Chicago, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 75 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 43-inch plasma TVs with cable channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sitting areas, coffee makers, and safes. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lure Fishbar

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Are free cancellation options available at 21c Museum Hotel Chicago?

21c Museum Hotel Chicago provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at 21c Museum Hotel Chicago?

As of Oct 23, 2024, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Chicago on Nov 10, 2024 start from $121.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around 21c Museum Hotel Chicago?

This hotel is situated in Downtown Chicago, just steps from Michigan Avenue and State Street, and within a short walk of Chicago Riverwalk. You'll also find Millennium Park and Lake Michigan less than a mile away.

Is there parking available at 21c Museum Hotel Chicago?

Yes, valet parking is offered for USD 75 per night with in/out privileges. Accessible parking is also available for guests.

Is a spa located at 21c Museum Hotel Chicago?

Spa services at the hotel include massages.

Does 21c Museum Hotel Chicago include a casino at the property?

No, 21c Museum Hotel Chicago doesn't have a casino.

Is there an indoor pool at 21c Museum Hotel Chicago?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at 21c Museum Hotel Chicago?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at 21c Museum Hotel Chicago?

No, this hotel doesn't have a spa tub.

Does 21c Museum Hotel Chicago feature a restaurant that includes a breakfast menu?

Yes, 21c Museum Hotel Chicago serves a full breakfast for a surcharge each morning at Lure Fishbar.

Does 21c Museum Hotel Chicago allow pets to stay for free?

Yes, cats and dogs stay free at 21c Museum Hotel Chicago and the property also provides food and water bowls.

Are there connecting rooms at 21c Museum Hotel Chicago?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to 21c Museum Hotel Chicago?

The closest major airport to 21c Museum Hotel Chicago is Chicago Midway Airport (MDW), which is 13.2 mi away (35 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.7 mi away (35-minute drive).

Are there rooms with balconies at 21c Museum Hotel Chicago?

No, there aren't any guestrooms with balconies at 21c Museum Hotel Chicago.

Does 21c Museum Hotel Chicago have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at 21c Museum Hotel Chicago.

Reviews

8.6

Excellent

Rating 10 - Excellent. 1082 out of 1856 reviews" "
Rating 8 - Good. 369 out of 1856 reviews" "
Rating 6 - Okay. 217 out of 1856 reviews" "
Rating 4 - Poor. 102 out of 1856 reviews" "
Rating 2 - Terrible. 86 out of 1856 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Edwardo

Liked: Cleanliness, staff & service
Ok place, probably not going to return.
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Property conditions & facilities
Excellent value.
Stayed 4 nights in Aug 2024

6/10 Okay

Katrina

Traveled with family
Disliked: Amenities
For the price we paid it wasn’t worth the hype. The only exception was the location. Although there is a museum within the hotel lobby, that was pretty cool. The toilet was leaking, the refrigerator either wasn’t working or broken or just not needed to be there and forgot to take it out, no remote nor clear guidance as to what was included in what we paid for. Valet is the only option which was fine for us due to wanting our car secure. I had high hopes for this hotel but it was lacking. The location is great and everything is walkable and nearby. The staff was nice and helpful when we called about our concerns and needs of the room. It was across the street from Trader Joe’s and around the corner from the Starbucks reserve which was really nice to have near by. Would we stay here again? Not for what we paid for. No VIP access according to the expected Expedia reservation. Idk what that could have been.
Stayed 1 night in Jul 2024

10/10 Excellent

Brittney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Britt

Liked: Cleanliness, amenities, property conditions & facilities
Location, cleanness … all was perfect
Stayed 3 nights in Jul 2024

6/10 Okay

Nathan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexandrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Stayed 1 night in Jul 2024

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best 3 things about the hotel was its location, the staff, and the shower! But, bring ear plugs! The sirens are pretty much non stop all night long and the sound is SO loud in the room. My brother stayed at a hotel on same street just 2 blocks down the road, and said you could hear sirens, but, wasnt deafening like in our room. Need to give guests ear plugs! Otherwise, the staff friendly and informative and the shower: amazing water pressure and HOT! Best thing in the room. Very few outlets in the room.
Stayed 2 nights in Jul 2024

6/10 Okay

Ray

Stayed 1 night in Jul 2024

6/10 Okay

Nia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel but some issues
Aesthetic wise it's a very cool hotel. Our room phone wasn't working so we couldn't contact the front desk or valet for car. The toilet had flushing issues and the shower leaked the wgole time we were there. It is in the middle of downtown Chicago so be aware of noise in the streets. Also thin walls. There was only 1 valet person so getting your car may take some time but everyone was kind.
Stayed 2 nights in Jul 2024

6/10 Okay

Noah

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room didn’t have all lights working, and door for bathroom was stuck. Weren’t helpful for any type of compensation.
Stayed 1 night in Jul 2024

6/10 Okay

CHRISTOPHER

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff needs some education on local amenities ie location of stadium and parks. Not one mention of vip. Noticed urban experience charge on bill of $25 night. What a joke
Stayed 2 nights in Jul 2024

10/10 Excellent

Constantine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jul 2024

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very relaxing and peaceful
Stayed 1 night in Jul 2024

10/10 Excellent

Caress, Baton Rouge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love all of the art and the fresh environment with great lighting. The staff was very accommodating. We liked the bedding and the shower had great water pressure. A mini fridge would have been helpful. It was a great property and location! Can’t wait to come back
Stayed 4 nights in Jul 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Artwork was very fun to look at. Something worth seeing.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The artwork was very interesting.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rabih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2024

10/10 Excellent

MARC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 2 nights in Jul 2024

10/10 Excellent

EDWARD P

Stayed 3 nights in Jul 2024

10/10 Excellent

Minnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It is a nice hotel close to all of the restaurants, shops, and public transport. The checkin staff were very nice and provided good service.
Stayed 1 night in Jul 2024

10/10 Excellent

Anh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 5 nights in Jul 2024

Hotels

Four Points by Sheraton Chicago O'Hare Airport
Hotel Lincoln
Hampton Inn Chicago-O'Hare International Airport
Hyatt Place Chicago Medical/University District
Hotel Zachary Chicago, a Tribute Portfolio Hotel
Hyatt Regency McCormick Place Chicago
Embassy Suites by Hilton Chicago O'Hare Rosemont
Hotel Chicago West Loop
Chicago South Loop Hotel
Hyatt Regency O'Hare Chicago
Jaslin Hotel
Hotel Versey Days Inn by Wyndham Chicago
The Hotel at Midtown
The Westin O'Hare
SpringHill Suites Chicago O'Hare by Marriott
Hilton Chicago O'Hare Airport
Sheraton Suites Chicago O'Hare
Super 8 by Wyndham Chicago IL
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont
Hilton Garden Inn Chicago McCormick Place
Loews Chicago O'Hare Hotel
Renaissance Chicago O'Hare Suites Hotel
Hampton Inn & Suites Rosemont Chicago O'Hare
Heart O' Chicago
Chicago Lake Shore Hotel
The Robey, Chicago, a Member of Design Hotels
Holiday Inn Express Hotel & Suites Chicago-Midway Airport, an IHG Hotel
Hampton Inn Chicago McCormick Place
Chicago Marriott Suites O'Hare
Hyatt Place Chicago/O'Hare Airport