The Beach Club at Charleston Harbor Resort and Marina4.5 out of 5.0
The Beach Club at Charleston Harbor Resort and Marina4.5 out of 5.0
Recent guest reviews
Chose this property for a conference event. Only downside, is that it is not in downtown Charleston. But only a 12 minute Uber ride away. Lodging rooms here are large and very nice. Almost all face the harbor with sunset views. We were here in December, so not able to enjoy the pool areas much. But in good weather, this looks like a great place for families, etc. Staff was excellent. Meeting space is good, but not great. But the overall property made for a great venue for a group conference.
This is one of the best views you will get in Charleston. The rooms are spacious and bathroom is almost the size of our first apartment. Very clean and staff was attentive. The turndown service was a pleasant surprise. I would suggest staying at the Beach side of resort.
We just left there today from a 3 night stay for a girls weekend/ birthday celebration. Although the resort was beautiful, the room was spacious, the pool area had everything, unfortunately the service, or lack of rather, made this a huge disappointment. We had issues before ever getting there trying to coordinate 4 ladies with spa treatments. We never heard back from the manager of the spa after placing 5 different calls to schedule over $700 worth of services, and was told many times we would get a call back. We also had many customer service issues throughout our entire stay, from housekeeping not leaving enough linens (even with a note specifying) or TP, in general unfriendly staff, room service breakfast of ice cold grits, yoga instructor not showing for class, problems with entry/exit at gate, and the list goes on. Upon checkout we asked for the GM & gave our list of complaints with our dissatisfaction, only to have him sit and smile and make minor comments but with absolutely no intent of making it right. We spent $500+/ night for a 5* resort and expected 5* service but was far from it. We would have been treated much better at the Marriott downtown for half the price!
We stayed here for two nights while on a business trip. The rooms are very large and very comfortable. We had a beautiful harbor view with a nice sized balcony with two Adirondack chairs. The bathroom was the largest bathroom I have ever seen at a resort! It had a bathtub, large shower, double sink, make-up table and separate room for toilet area. The room had an electric fireplace, nice storage areas, a room safe, robes, clothing iron, and a small refrigerator. The pool area was clean and comfortable with full service (food and bar) right at the pool. When we visited in early October, it didn't seem crowded and we greatly enjoyed our stay. We did not have any issues. The resort is in a great location with beautiful views of the harbor.
We really enjoyed our stay! It is across the river and takes about 15 minutes to get to the historic district. The hotel offers a shuttle which we used sometimes. It leaves nearly once an hour but skips 11am weekdays for some reason. It is a beautiful hotel with an upscale nautical theme. Room was very nicely done and spacious with a balcony overlooking the marina. It’s a first class room and bath for sure! We used the balcony each night. There also is an electric fireplace in the room however we didn’t use it. The lobby area is very upscale and nicely done! A couple of comments for improvement. The gate to get in and out of the parking lot is a pain in the butt! We were running behind on checkout to get a plane and the room key wouldn’t work to get us out of the parking lot so we had to go back to the hotel and get a temporary card. Now why would anyone with a brain turn off your room key when you are walking out the door knowing you need it to get out of the parking lot??? Secondly, the staff wasn’t very helpful with concierge duties. We asked about the Yorktown tour and was told 90 minutes would be sufficient. We were there 3 hours and didn’t see it all. Unfortunately we didn’t allocate enough time. I asked about a couple of other things too..not helpful. I expect better. Breakfast was mediocre. Room and public areas was definitely a 5 star property but the service, breakfast and gate annoyance brings it down a notch. Would stay again however for sure!
Top notch resort. Rooms gorgeous! Pool is large with great eats and drinks served poolside. Staff was friendly and accomodating. I would go again. (and again) Try the blood orange marguarita at the Bridge Bar. Also had a fabulous dinner at The Fish House onsite. Only 15 minute drive over the bridge to downtown Charleston. Loved everything about this stay.
We decided on this location for a rare ladies weekend getaway. After check in went to look at the view of Charleston Harbor from our balcony and noticed swarms of wasps and a nest nearby. Notified the desk staff but nothing was done to eradicate the huge nest located in the eaves of our balcony... The door to the bathroom was a pocket door and felt a little stuck at times when closing it. Our group spent the day poolside but as ladies do take some time to get ready one departed from the pool to shower. After an hour and a half another from our group went back to the room to find the former locked in the bathroom. The pocket door came off the track and would not budge. She was locked in for over an hour... The desk was notified and maintenance came to fix the door. They were able to free our friend but the repair of the door caused us to delay showering and getting ready for dinner. We had to beg for a later dinner reservation and were late for meeting up with friends for drinks. I spoke with the staff who believed they fixed the problem and offered nothing in exchange for the inconvenience. We requested something to make up for our poor experience. We suggested breakfast to be compted at the hotel restaurant. We were offered breakfast for 1 of the 4 guests only. Front desk staff felt that they responded appropriately and timely. Between the lack of response regarding the wasp hive on our balcony and the shameful reluctance to make it right regarding the locked-in situation, I would not recommend a stay at this hotel if you are seeking a quality room and good customer service at this price point.
Full Transparency---I am a travel agent and was a guest of the property. That being said I am impartial with all of my reviews. I arrived the evening of September 28 and stayed 2 nights at the Beach Club in a King Harbor Deluxe room. Check in was a breeze. The young lady that assisted me told me about the resort and where everything was on a map and the whole process took 5 minutes or less. This resort does charge a resort fee and parking fee and will put a daily security hold on your card refunded at checkout but that is pretty standard at most resorts now. Parking is close by and convenient and the grounds were well maintained. The lobby was clean and nice and cool on a humid Charleston night. The decor was very fitting of a beach club overlooking boats with tasteful nautical touches. We took the elevator up to our floor and noticed that the hallways air conditioning was working very well which I love. Even the hallway was bright with nautical themes throughout. Our room was in a a word amazing. The balcony had a table and chairs and overlooked the Harbor and the beautiful boats. The bed was one of the most comfortable i had ever been on. They have a remote controlled electric fireplace that we used as a nice light at night. There was a sitting area, dining area/desk, tons of closet space and drawers, a refrigerator with bottled water in it, flat screen tv and a bathroom that was heavenly. Double sinks, great shower, deep tub and wonderfully smelling toiletries. The pools were very well kept and clean and the resort was very quiet and relaxing. They apparently have giant chess and maybe bocce ball. I honestly didn't do either. There are 3 bars between the Beach Club and Harbor side and 1 restaurant and a gift shop. The gift shop had some excellent stuff in it and for a resort very seasonably priced. The restaurant on site is called the Fish House. I have heard good things about it but I don't eat seafood or fish so it didn't appeal to me. I did go there for breakfast once and it was ok. The service was very friendly but the coffee cups went unfilled for most of breakfast and the french toast had pretty hard bananas on top but the egg white omelet was good. Overall though it has a great boaty vibe and great views of the Harbor and big bridge and tons of baby crabs below. They have a shuttle that takes you into Downtown Charleston with pick up right outside and a marina water taxi that takes you into town and the Aquarium i believe. Very convenient though the water taxi has a nominal fee. The internet worked surprisingly well.
I really hate to give this hotel an “average” review, because the hotel stay itself was almost perfect, and I am pretty laid back. I’m disappointed, however, in management. We had an issue with a charge on our account that we discovered after checkout, on our way home. We called, took a few times to get through to someone. When I finally got hold of someone, the employee stated, “I don’t know why that charge is there, I have to have my manager call you back when she’s off the phone with someone else”. I asked him specifically, “are you certain that I will receive a call from management about this charge?”. He said “yes, she’ll call you in a few minutes”. I never received a call back. I finally dealt with the issue myself by going through to my bank. I didn’t want to deal with that phone tree/phone tag again. On another minor note, just as an FYI reference laundry: they don’t tell you this, but you have to give the laundry to one of the manager or concierge on duty. It’s deceptive, because they give you a laundry bag in the room and tell you to leave it out before 0630hrs. We left it out, and it was never picked up. I was then told, “oh you have to give it to one of us at concierge”. Other than that, we enjoyed our stay.
Make sure to book the Beach Club, not the Harbor property. They are completely different. We loved our stay. Great view from our balcony. Free shuttle to downtown Charleston. Poolside bar with great bartenders.
- Walking distance to USS Yorktown
- Free WiFi in rooms and public areas
- Onsite dining
Located within a 5-minute walk of USS Yorktown, The Beach Club at Charleston Harbor Resort and Marina is within a 15-minute stroll of Patriots Point. This 4.5-star hotel has 92 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool. College of Charleston and Shem Creek Park are also close to this Mount Pleasant hotel.
Enjoy dining at the hotel's 2 onsite restaurants: The Fish House specializes in seafood and serves breakfast, lunch, and dinner; Tiki Bar- Seasonal offers relaxing pool views. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served each morning for a fee.
A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a fireplace, a balcony or patio, and a minibar.
Built in 2016, the brand new The Beach Club at Charleston Harbor Resort and Marina features a full-service spa, an outdoor pool, and a children's pool. Parking is available for USD 12 per night (USD 20.00 per day for valet parking), and there's also a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a 24-hour fitness center, free WiFi in public areas, and 8 meeting rooms.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 294 reviews