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Recent guest reviews

Everything in the room was very old but orderly. However roaches were not expected or appreciated

Just a few appliances were broken. My food went bad from fridge being broke an I never got a discount.

Refrigerator was dirty and water leaking from the refrigerator and pieces of glass on coach bed.

I feel bad writing a negative review because the staff were so nice and friendly, but the overall state of the hotel and room was awful. I've never stayed in this type of hotel before, and I probably won't be doing so in the future. The room was hardly cleaned from the previous guests (floor barely vacuumed, stains on the walls, ripped sheets) there was an odor in the room that was unpleasant and all the breakfast was, was coffee, granola bars and oatmeal. I wouldn't recommend staying here. Didn't have a great time :(

If I could post picture I would black mold under bathroom sink. Pee around bottom of toilet dead bug in light fixtures no maid or anyone for that matter had cleaned the room properly in quite some time. The staff however were very friendly and helpful here.

The staff was amazing at this location. Our room had a large stain on the floor when we checked in along withfragments of unknown things on the floor, mostly normal carpet debris.

Nice place to stay, clean environment....would definitely return and refer others

Nice hotel. Rooms are clean and spacious. Stay here as much as possible.

I’ll be back again great staff large room clean room

Great very clean and neat!! The staff was superior. The room was fabulous and very comfortable. Stayed for 2 nights and didnt wana leave. Y'all just keep up the brilliant work!!👍👍👍👍👍😃😃

Room ok mattress needs replaced sagging in middle.

Great staff and the room was wonderful. Nice location, short drive to work of other places.

Very nice hotel. Nothing really to complain about it. Plan on staying there again.

First day I checked in all was fine. 7Nov16 at 11pm room 322 had a party I was in room 320 and was trying to rest. Called the front desk advised of the situation and was told there was nothing that could be done. I left the room and slept in my truck that night. The other 2 nights were ok. Lots of smoke in passage at times from people cooking.

This was our first time at Extended Stay. The room was super clean and "roomy". We loved having all the comforts of home away from home.

WASNT EXPECTING MUCH JUST LOOKING FOR A CHEAP STAY BUT THIS PLACE WAS GREAT FOR THE PRICE

I stayed with my children and on the 1st night we found a dirty pair of underwear under the bed. After complaining to management they "cleaned" my room again. Later on in the stay we found a used CONDOM under the sofa bed mattress. The desk clerk was very nice but obviously the cleaning staff was poor. I will NEVER stay at this disgusting hotel again!!!!

Northwoods Blvd North Charleston SC

Room options

Deluxe Studio, 2 Double Beds with Sofa Bed, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Located within a leisurely stroll of Northwoods Mall, Extended Stay America - Charleston - Northwoods Blvd. is within a 10-minute drive of North Charleston Coliseum and Performing Arts Center. The 72 rooms at this hotel include kitchens, refrigerators, and microwaves.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:30 AM.


Rooms

The 72 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.


Property features

Guests staying at Extended Stay America - Charleston - Northwoods Blvd. enjoy free WiFi in public areas, laundry facilities, and a vending machine. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Guest reviews for Extended Stay America - Charleston - Northwoods Blvd.

Everyone (12) Couples (6) Business (7) Family (10) Other (1)
3
Family Family

Everything in the room was very old but orderly. However roaches were not expected or appreciated

By , from Charleston on Mar 12, 2020

Review comment responded on Mar 13, 2020

April, thank you for your review. We apologize for the issues you faced in your room. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our hotel, so the room you occupied will be professionally inspected and treated as a precaution. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management

5
Everyone

Just a few appliances were broken. My food went bad from fridge being broke an I never got a discount.

By on Mar 6, 2020

Review comment responded on Mar 8, 2020

Thank you for being our guest at Extended Stay America. We are happy to see the rating as it states you had a pleasant visit, but we are sorry the refrigerator in your room was not working. We have shared your comments with the maintenance team to rectify this immediately. Thank you for your feedback. We hope to see you again soon. Sincerely, Hotel Management

3
Family with small children Family

Refrigerator was dirty and water leaking from the refrigerator and pieces of glass on coach bed.

By on Jan 2, 2020

Review comment responded on Jan 3, 2020

Thank you for the feedback. We truly apologize for the many difficulties you faced during your stay with us. The housekeeping and maintenance teams have been made aware of the in-room problems you described and we will ensure these are taken care of. We hope you will reconsider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Management

2
Partner Couples

I feel bad writing a negative review because the staff were so nice and friendly, but the overall state of the hotel and room was awful. I've never stayed in this type of hotel before, and I probably won't be doing so in the future. The room was hardly cleaned from the previous guests (floor barely vacuumed, stains on the walls, ripped sheets) there was an odor in the room that was unpleasant and all the breakfast was, was coffee, granola bars and oatmeal. I wouldn't recommend staying here. Didn't have a great time :(

By on Nov 17, 2019

Review comment responded on Nov 18, 2019

Thank you very much for staying with us. We apologize for the housekeeping issues you encountered during your visit, and that we didn't promptly respond to correct them. We take the cleanliness of our rooms very seriously and have inspections in place to keep this from happening. Your feedback has been shared with our executive housekeeper and steps are being taken to ensure this does not happen again. We hold ourselves to extremely high standards and should you stay with us again, we believe you'll see that this was an isolated incident. We hope that you will give us the opportunity to prove this to you on your next visit. Sincerely, Hotel Management

1
Friends Family

If I could post picture I would black mold under bathroom sink. Pee around bottom of toilet dead bug in light fixtures no maid or anyone for that matter had cleaned the room properly in quite some time. The staff however were very friendly and helpful here.

By on Nov 13, 2019

Review comment responded on Nov 14, 2019

First and foremost, we would like to offer you our apologies for the inconveniences that you experienced during your stay with us. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We are also sorry if our housekeeping policy was not shared with you at the time of your check-in. This service is done on a weekly basis to respect the privacy of our long-term guests so as to offer minimal intrusion. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management

2
Everyone

By on Nov 11, 2019

3
Family with small children Family

The staff was amazing at this location. Our room had a large stain on the floor when we checked in along withfragments of unknown things on the floor, mostly normal carpet debris.

By on Jul 29, 2019

Review comment responded on Jul 29, 2019

Thank you for posting a review of your stay. It's nice to read you liked our service and that our location was perfect for your needs. however, we apologize for the housekeeping issues with your room. We assure you we will be more diligent in following our service and inspection procedures going forward. We appreciate your feedback and look forward to having you stay with us again. Sincerely, Hotel Management

2
Everyone

By on Jul 15, 2019

3
Everyone

By on Jul 7, 2019

5
Family

Nice place to stay, clean environment....would definitely return and refer others

By on Mar 21, 2019

Review comment responded on Mar 22, 2019

Thank you for making Extended Stay America of your travel plans. We are thrilled to know you were amazed by our well-maintained property and that you had an excellent stay with us. Your recommendation is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management

Extended Stay America - Charleston - Northwoods Blvd.

7641 Northwoods Blvd, North Charleston, SC 29406-4033
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