We couldn't sleep due to children running and jumping on the bed all night.in the room above us. I spoke with two people at the front desk concerning this matter and because it wasn't handled. We had to switch to another hotel.
Property could use some updates. Breakfast could be better choices
It was nice and easy
Right off the interstate but very busy road but hotel was quiet and comfortable
This is the worst property I ever stayed at. The front desk personnel were very rude and when we got to our room to a check the accommodations, the shower valve broke off and the shower would not work. They would not refund or move us to a different room. Please don’t stay here!
No comment
Efficient, helpful staff
I wouod never stay here again. Looks like a setting for a murder. Dirty rooms had to change twice and was a hassle to the frint desk each time. All rooms nasty never had this before in my life.
It wasn’t the cleanest room, shampoo bottles were opened…
older business, too busy, pool closed, unsafe/dilapidated area, lacking amenities and services, breakfast very limited
Nice staff but our our room smelled bad, air filter was significantly dirty ( they changed it as requested), mold in vents and ceiling. The tub needed a good scrub, bathroom vent wasn’t working and the rugs was very dirty with many stains No bed bugs and the mattress was comfortable. Too expensive for what they offer
There was mold in the shower, the staff seemed to act as if it were an inconvenience any time we asked to be let in our room due to not having our own access keys because the door battery was dead. 10/10 would not recommend.
Make sure it’s clean specially the bed and towels and also the floor the first night has worm crawling on the carpet.
Large rooms and easy to get to.
Never made it there and got charged a night stay even though we took out an insurance policy for cancelations. Complete scammers beware
Did like the fact the AC was so loud kept me up all night and ever tome i leave keys would not open doors and bed was to soft
Came in after 11 from airport. Parking lot full of people hanging around. No parking available. Lots of people hanging around
Located within a leisurely stroll of Northwoods Mall, Country Inn & Suites by Radisson, Charleston North, SC is within a 5-minute drive of Wannamaker County Park. This 57-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Free on-the-go breakfast is served on weekends from 6:30 AM to 8:30 AM.
LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Microwaves, coffee makers, and free local calls are also available.
At Country Inn & Suites by Radisson, Charleston North, SC, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a library, and free newspapers.
We couldn't sleep due to children running and jumping on the bed all night.in the room above us. I spoke with two people at the front desk concerning this matter and because it wasn't handled. We had to switch to another hotel.
Property could use some updates. Breakfast could be better choices
Dear Kathleen,Thank you for your feedback about your recent stay at the hotel. We appreciate your comments and suggestions about the property and breakfast options. We are always looking for ways to improve our guest experience, and we will take your feedback into consideration as we make updates and changes. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you again in the future.Sincerely, Hotel Manager
It was nice and easy
Dear Ethan,We're so glad to hear that your stay at our hotel was nice and easy. We strive to make sure that all of our guests have an enjoyable stay, and we're glad that we were able to meet your expectations. Thank you for taking the time to leave a review. We hope to see you again soon!Sincerely, Hotel Manager
Right off the interstate but very busy road but hotel was quiet and comfortable
Dear Carl L,Thank you for your wonderful comment! We really appreciate your kind words and appreciation. It's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job. It would be a pleasure to have the chance to serve you again in the future. Sincerely, Hotel Manager
Dear Alejandro,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely,Hotel Manager
This is the worst property I ever stayed at. The front desk personnel were very rude and when we got to our room to a check the accommodations, the shower valve broke off and the shower would not work. They would not refund or move us to a different room. Please don’t stay here!
Dear Guest, Thanks for your comments. I'm terribly sorry for the staff's behavior. The staff received additional training in the courteous manner in which our valued guests are to be treated. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not completely satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager
No comment
Dear Guest, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
Efficient, helpful staff
Dear Daniel, We thank you for your stay at our hotel. It is so kind of you to note your kind appreciation for our staff members for their dedicated hospitality. All of our staff are very competent and efficient in handling almost all aspects of the hotel. They have done promptly what is expected from them to satisfy an esteemed guest like you. It is our privilege to welcome guests like you and we look forward to your next visit. Sincerely, Hotel Manager
I wouod never stay here again. Looks like a setting for a murder. Dirty rooms had to change twice and was a hassle to the frint desk each time. All rooms nasty never had this before in my life.
Dear Ecedro A, Please accept our heartfelt apology that the level of service you received did not meet the usual high standards our guests have come to expect from us over the years. We're actually aware that we are in the business of hospitality above all else and whenever a guest is this dissatisfied, it is an immediate concern for management. We sincerely apologize that your experience with us was disappointing. We want to make right everything & assure it is not repeated again. We pride ourselves on offering exceptional service to our guests and hope to have the opportunity to rectify the situation in the future. With this information, I can investigate the cons you mentioned in your review and ensure it won’t happen again. Best regards, Hotel Manager
It wasn’t the cleanest room, shampoo bottles were opened…
Dear Guest, Thank you for your short stay at our hotel. I'm pleased that our reasonable hotel served as a perfect location to accommodate your needs. At the same time, we are concerned about the cleanliness issue of the rooms. We have instructed housekeeping to conduct the proper research of the rooms prior to check-in of any guest. Utmost care will be taken for next time you visit us. We look forward to seeing you on your next visit. Sincerely, Hotel Manager
Dear Brenda,We are sorry to hear that you had a difficult time during your stay. We strive to provide a peaceful and comfortable environment for all of our guests. We apologize that our efforts to resolve the issue were not sufficient and that you had to switch to another hotel. We would like to invite you to return and stay with us again so that we can demonstrate the quality of service we are committed to providing.Sincerely, Hotel Manager