Sunrock Condo Hotel

0= hot water, 0= wifi, 0= support from GM, this place is worst hotel in Cabo. I have stayed over 5 separate times and its always the same. They once started to retile my bathroom when i was at beach. All my personal and credit cards out in open. When i returned they told me its just a couple more hours of work and to wait!!!!!!!

Beautiful view, clean, the only suggestion I have is that they need to clean the windows for a better view from the room otherwise everything was nice

The directions to the office for checking in were impossible to understand because I’m not a fluent Spanish speaker. We finally “discovered” it after calling and figuring out how they misinterpreted my questions. The whole place looks new on the outside (fresh paint) and more buildings are under construction. Focus is on new construction. Three out of 4 major window coverings inside did not work properly to close or cover the windows to ensure privacy. The toilet paper roll holder was missing. One shower dripped incessantly and needed a very strong turn on both knobs to keep it from dripping then it was too hard to turn on again. Both shower heads were so old and crusty there was insufficient water pressure. The light above one of the bathroom sinks- the one in the dark hall- didn’t work. None of the sinks had plugs. The batteries were dead in one of the remotes. The cloth couch with pillows was very old and looked so used and dirty I would not sit on it. Each room has an individual air conditioning unit with a remote control and no directions on how to use it or program it. The TV guide shows a lot of channels but they don’t come in. Accessing Wi-fi was not possible with my iPhone and when I called about it he said, “Oh, do you have an iPhone?” So he told me to “forget” that network and walked me through getting it-still would not work. I called the office and said “no maid service” in Spanish but the maid came every day anyway. Front desk girls do not speak any English.

Loved the spacey rooms cool AC and wi-fi was decent. Rent a car or you will be taking ubers and taxis. I'll definately be back.

the location is great. property is kept clean and you feel safe. the view is the best part. you can see the arch and its beautiful. the a/c was good. wifi decent. will definitely be going back and recommended for familes

Big size condo with nice ocean and arch view. Cold a/c inside rooms. Big pool warm water pool. Beach was just a 10 minute walk away. A store and restaurant was also just a short walk away.

The property itself is really a good alternative to the much more expensive ones in the area. Not super clean or nice, but for the price it works well. The poor review is because airpods were stolen out of my backpack. My friend had his out on the counter, and they were untouched because that would have been too obvious I suppose. Really unsettling to have the cleaning crew going through your personal belongings. We brought this issue up to management once we noticed, and have not heard anything back in over a week.

This condo hotel offers awesome bang for the buck. I stayed one night in a clean, spacious 2 bedroom, 2 bathroom condo with outstanding views of San Lucas Bay, the city of Cabo San Lucas and the el arco. I literally have a sit-down view of the arch Medano Beach from the living room. It is also located in a very nice microclimate, with relatively balmy evenings and warm days in mid-winter. For this price you cannot expect the latest styles or extra high trim levels. The kitchen in this unit is very basic (fridge, microwave, 2-burner hot plate, dishes and glasses for four but little in the way of cooking utensils). If I were staying with a small family it would be inadequate, and even for myself gourmet meals would not be likely. But this place is walking distance from the Cape Hotel, its awesome Rooftop bar and restaurant, plus several other restaurants and less than 10 minutes by car to central San Lucas. Other reviewers have complained about slow internet service, and I did experience that. But overall, given the location and views, this is an excellent value. If the management were to make solid, high speed Internet a priority for all units, this hotel would be a truly spectacular value. For an overnight experience, I greatly enjoyed my stay.

Cell phone was stolen out of locked room I'm writing this with mixed feelings. It was my third visit to the Sunrock in 2 years. Loved the place but I probably will not be going back. Still think it's got the best view for the money in San Lucas, even if it is a ways out of town. The staff for the most part are wonderful. Our maid Issydra left our apartment spotlessly clean and surprised us with cool little towel swans and elephants. Carlos at the desk was most helpful and had a very sympathetic ear. Wi fi didn't work for the first 2 days. Had to move building where it went from great to very poor then back again. Big place, two bathrooms little kitchen set up but the lock on the door are out of the 1980s. Keep everything of value in the safe. There are bad guys roaming the place with keys. My cell phone was stolen out of our locked apartment the second day. Manager Bernabe was very concerned for about 5 minutes and told me there was nothing he could do even though there was a security camera outside the door. He offered to have someone take me to the police station to file a theft report but when I decided to take him up on it he disappeared no matter how many times I called or stopped by the office. Ended up going on my own which I would not recommend. Finally found the prosecutors office in the Tourist assistance and protection office in the marina just down from Captain Tony's restaurant. Go there if you have a problem. Do not go t the police sub station by the McDonalds.

The view was great. Nice quiet location. Convenient store and food near by. Free delivery from resturant

More traditional and quieter than a resort. Two beaches in walking distant. A convince store and wine market is about a 15minutes walk. More traditional. Good bang for your buck! Everything was great!

Didn’t like the paper wrist band, as I stayed for 10 days it got worn and looked tattered. Loved the view, it’s great!!!

We were in one of the upper Buildings. Long way from office and beach There isn’t much around this property so it’s a cab or bus ride to town every time you want to do something People were great and a safe place

We loved the hotel! It doesn't not have any beach access, but the many pools were wonderful to hang out in. Be sure to buy some salt and pepper and oil or butter if you are planning in cooking and you will need to get dish soap and a sponge to wash your dishes. Also, expect to set the smoke alarm off at least once. Cook with the window open and keep the over head exhaust fan on while cooking. We enjoyed our trip and I would love to stay here again! Beautiful view!

Hotel staff was great ! Very attentive 1st night was horrible, AC in master room did not work ! The staff checked it out the following day and said the AC could not be repaired.....we had to move rooms and it was very inconvenient.. also there was no hot water in either rooms in shower and a very small amount of water when you showered ...also an inconvenience was there was no batteries in the remote control in living room !

We did not expect much from the hotel until we got to our room and saw the view and what the room had. By far the best place and deal you can get in cabo and everything is a 5 min bus ride away.

This hotel exceeded my expectations and was well-organized. Condos are very big and spacious with lots of room for your clothes with huge closets. Staff is friendly and courteous. You get a lot for the price you pay. It was worth it for our group as it was a family reunion and we had a wonderful time. Only downhill, its far away from the airport and little tricky to get to. Conveniently accessible by bus though to go to Cabo San Lucas.