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Pueblo Bonito Rose Resort and Spa - All Inclusive

4.0 out of 5.0

Recent guest reviews

We were moved to Pueblo Bonito sunset when we tried to check in. They said they were overbooked for weekend. They did that to over 20 folks. They promised us free massages, restaurant passes, and taxi fares but delivered nothing when we asked. Pueblo Bonito Sunset is far from town. The property is also so huge that you need to get rides on these golf carts, which you spend tips every time you use. It's ridiculous. Nobody ever apologized. It was very matter of fact. Don't reserve at this hotel!!

Overall food was great, staff was friendly, and room and grounds were beautiful. Only complaint was the service all around was very slow unless staff was well tipped. Room service took close to 2 hours. Pool service spotty unless tipped in advance. I get it. Overall not bad. I'd stay here again.

Fun trip, nice hotel, would prefer if there were more food options Walking distance from town Safe area No pool bar

Will not return to this place for our 2017 xmas holidAy old pizza in the microwave all inclus not facilitated food and drinks terrible

This is one of the only beaches you are allowed to swim in. Views are gorgeous from your room.

Nice start. We were traveling with another couple and they upgraded us to a 2 bedroom unit With a nice view. The all-inclusive package was nice because it also included restaurants from the Pueblo Bonita next door. Provided more options. Large pool area. Service was mostly good, but some waiters were better than others. Had to call twice to get the room serviced. But overall they did a good job. Would definitely go back if the same deal was available.

We have stayed at many resorts and we had such a good time at Pueblo Bonita Rosa. From checking in with Carlos to the excellent service at the pool with Judis and Jose at our dinning experience. Everything was perfect. Each employee made you feel welcomed. We plan to come back soon as we travel to Cabo San Lucas three times a year.

Returned to this resort because we enjoyed our first stay 3 years ago. Very friendly staff, well organized, several choices of restaurants, beach and pool faculties are great, with nice views.

I now understand the polar opposite past reviews. My 12 yr old son and I stayed August 16-20. We got lucky as it was a period between busy times. The place is a bit understaffed..put a couple of people in line at the one pool bar and its beyond slow. The trick is to find a waiter, give him 2 or 3 dollars and your drink comes. The buffet was not exciting but we didn't care. Sushi outdoor restaurant very good. Didn't go to others. Views were good. Demand or tip to get a 4 floor or above for views and low noise. I choose this hotel for the swim able beach and close to the place for most water sports. $8 each way. This chain has nicer hotels but not swim able. 2 minute walk next door has good restaurants, too.pool is nice. Air conditioning is loud but acts as a white noise generator from noise outside. A couple unfriendly staff but most were great. If you have kid(s) the luxury suites are spacious.

Spent a week at the Rose in the middle of August. We chose this resort because of the location and the price. Facility was fine, a bit dated but good enough. The location is superb but in general there isn't a lot to do in Cabo so there isn't much reason to leave the resort. The food was average to below average. The best meal we had was at the sushi bar and the Sunday Brunch which they do well. All other meals at the buffet were not very good. The burger bar was ok. They really push the timeshare sales, kind of annoying. Don't ever buy a timeshare from a timeshare salesman. If you're going to buy a timeshare buy it second hand.

bonito rose and Blanca great hotel, overbooked hotel and transferred us over to pacific side 20 minutes away to room upgraded room but still big let down, pacific side is much different than Blanca side, big disappointment although room was top notch had no amenities like a full service hotel! failure !

The room was not as advertised online but still acceptable, the service over all was excellent at the restaurants and stores, but at the bar it was a bit touch and go...but long lines in the heat as a bartender will do it everytime, the sushi bar was awesome!!!!

Check in started out ok but then we were ushered to get out "towel card" where there was a high pressure pitch to attend another facility (time share) which was annoying and not really what you want to deal with when you first arrive. The wait staff/bar tenders did not seem happy to be there and were not very friends (or good at a service job to be frank). Long waits for drinks/food and only a couple of friend good servers. Food was a mixed bag, but there were some great places just down the beach so the locations gets a plus.

Laid back resort. Not a lot of night time activities. Staff was wonderful and helpful.

I loved this hotel, however it was really far from the action. I would say this hotel is more for couples than families/kids.

I just returned last night from Pueblo Bonito with my 18 year old daughter. It was over all-just ok. The surf and riptide were VERY strong, not a good swimming beach. I had no idea the resort allowed vendors to harass their guests ALL DAY EVERYDAY while laying out trying to relax on the beach. There were no evening shows and the food never varied at all for breakfast or lunch. We did enjoy the 24 hour room service included and town was great. We bought the Cabo Escape Sunset dinner cruise and it was awesome. Dolphin Discovery was not so much-if you don't do the more expensive package-you don't get very much. staff was very nice though. We had no pictures of our dolphin interaction because it was very expensive to buy the cd:( and no cameras were allowed unless it was their staff.

Love Cabo and Love The Rose! We go every year and always have a great time. The staff is friendly and helpful.

Everything was great!! Would definitely go again!!

Wanted more of a party scene like RIU or ME Cabo, but still a very nice place. The biggest problem was the "All Inclusiveness"

Playa El Medano S N Cabo San Lucas BCS

Hotel highlights

  • Free WiFi in public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Pueblo Bonito Rose Resort and Spa - All Inclusive places you within 2 miles (3 km) of popular sights like Land's End and The Arch. This 4-star resort has 260 guestrooms and offers a full-service spa, an outdoor pool, and free valet parking. It's on the beach and also a short walk from Puerto Paraiso Mall and Plaza Bonita Mall.


Dining

This resort is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

The 260 air-conditioned accommodations feature kitchenettes and balconies or patios, and there's space to spread out with living rooms. Plasma TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Sofa beds, minibars, and coffee makers are also standard.


Property features

At Pueblo Bonito Rose Resort and Spa - All Inclusive, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle for MXN 360 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a fitness center, a spa tub, and a steam room.

Room options

Luxury Suite

Full 2 | Full 1 | Sleeps 6

Guest reviews for Pueblo Bonito Rose Resort and Spa - All Inclusive

Everyone (14) Couples (49) Family (37) Friends (19) Other (6)
1

lies

Everyone

We were moved to Pueblo Bonito sunset when we tried to check in. They said they were overbooked for weekend. They did that to over 20 folks. They promised us free massages, restaurant passes, and taxi fares but delivered nothing when we asked. Pueblo Bonito Sunset is far from town. The property is also so huge that you need to get rides on these golf carts, which you spend tips every time you use. It's ridiculous. Nobody ever apologized. It was very matter of fact. Don't reserve at this hotel!!

By , from Los Angeles, Ca on May 23, 2017

3

decent hotel

Everyone

Overall food was great, staff was friendly, and room and grounds were beautiful. Only complaint was the service all around was very slow unless staff was well tipped. Room service took close to 2 hours. Pool service spotty unless tipped in advance. I get it. Overall not bad. I'd stay here again.

By , from san diego, ca on May 17, 2017

5

nice, clean hotel on beach

Everyone
Beach Beach Pool view

Fun trip, nice hotel, would prefer if there were more food options Walking distance from town Safe area No pool bar

By , from Denver on Apr 3, 2017

2

old needs updated room6008 no view

Everyone

Will not return to this place for our 2017 xmas holidAy old pizza in the microwave all inclus not facilitated food and drinks terrible

By on Dec 26, 2016

4

beautiful pool, and ocean views.

Everyone

This is one of the only beaches you are allowed to swim in. Views are gorgeous from your room.

By , from Chicago on Dec 17, 2016

2

terrible food. all 3 of us feel sick.

Everyone

By , from San Francisco CA on Oct 22, 2016

4

nice hotel on the beach. great deal.

Everyone

Nice start. We were traveling with another couple and they upgraded us to a 2 bedroom unit With a nice view. The all-inclusive package was nice because it also included restaurants from the Pueblo Bonita next door. Provided more options. Large pool area. Service was mostly good, but some waiters were better than others. Had to call twice to get the room serviced. But overall they did a good job. Would definitely go back if the same deal was available.

By , from San Diego on Oct 4, 2016

5

great location, beautiful resort

Everyone
view from our room

We have stayed at many resorts and we had such a good time at Pueblo Bonita Rosa. From checking in with Carlos to the excellent service at the pool with Judis and Jose at our dinning experience. Everything was perfect. Each employee made you feel welcomed. We plan to come back soon as we travel to Cabo San Lucas three times a year.

By , from San Diego, Calif on Sep 29, 2016

5

anniversary getaway

Everyone

Returned to this resort because we enjoyed our first stay 3 years ago. Very friendly staff, well organized, several choices of restaurants, beach and pool faculties are great, with nice views.

By , from San Anselmo, CA on Sep 11, 2016

4

reviews accurate.

Everyone

I now understand the polar opposite past reviews. My 12 yr old son and I stayed August 16-20. We got lucky as it was a period between busy times. The place is a bit understaffed..put a couple of people in line at the one pool bar and its beyond slow. The trick is to find a waiter, give him 2 or 3 dollars and your drink comes. The buffet was not exciting but we didn't care. Sushi outdoor restaurant very good. Didn't go to others. Views were good. Demand or tip to get a 4 floor or above for views and low noise. I choose this hotel for the swim able beach and close to the place for most water sports. $8 each way. This chain has nicer hotels but not swim able. 2 minute walk next door has good restaurants, too.pool is nice. Air conditioning is loud but acts as a white noise generator from noise outside. A couple unfriendly staff but most were great. If you have kid(s) the luxury suites are spacious.

By , from s on Aug 22, 2016