Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

Poolside bar
Creator video - submitted by K & S Vacations LLC
Reception
6 bars/lounges, swim-up bar, poolside bar
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Place, Medano Beach
    ‪2 min walk‬
  • Place, Cabo San Lucas Bay
    ‪14 min walk‬
  • Place, Puerto Paraiso Mall
    ‪5 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪36 min drive‬

Room options

Junior Suite (Tropical View, U)

8.6 out of 10
Excellent
(135 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(369 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

8.4 out of 10
Very good
(102 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande (U))

8.8 out of 10
Excellent
(11 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Standard, M)

9.4 out of 10
Exceptional
(23 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

8.0 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (L)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande (B2C-US))

  • Sleeps 3
  • 3 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(3 reviews)
  • 764 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club | C)

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View, C)

9.4 out of 10
Exceptional
(16 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

8.4 out of 10
Very good
(58 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande, M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 3 Double Beds

Suite, Oceanfront (Elite Club, M)

  • 764 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, E)

  • 764 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, L)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

9.4 out of 10
Exceptional
(32 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

9.0 out of 10
Wonderful
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

8.6 out of 10
Excellent
(4 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | U)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club, E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cabo San Lucas

Located in El Medano Ejidal, Hotel Riu Palace Baja California - Adults Only - All Inclusive is within a 10-minute walk of popular sights such as Medano Beach and Cabo San Lucas Bay. This 602-room, 4.5-star property has 4 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Medano Beach - 2 min walk - 0.1 miles
  • Cabo San Lucas Bay - 14 min walk - 0.8 miles
  • Plaza San Lucas - 3 min drive - 1.2 miles
  • Puerto Paraiso Mall - 5 min drive - 2.4 miles
  • Luxury Avenue - 6 min drive - 3.1 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 37 min drive

Restaurants

  • ‪Riu Sport Bar - ‬9 min walk
  • ‪La Iguana - ‬6 min walk
  • ‪Baja California Restaurante - ‬7 min walk
  • ‪La misión - ‬7 min walk
  • ‪Promenade - ‬7 min walk

About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

Hotel Riu Palace Baja California - Adults Only - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this adults-only property include a gym, a steam room, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Balconies or patios, minibars, and coffee makers are also available. Housekeeping is available on request.
A health club and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal
  • Promenade
  • Sofia
  • Yu Hi

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Scuba diving
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rates at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Hotel Riu Palace Baja California - Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include tennis, aerobics classes, and live performances.

Is a free cancellation option available at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Hotel Riu Palace Baja California - Adults Only - All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What can I see close to Hotel Riu Palace Baja California - Adults Only - All Inclusive?

This property is situated in El Medano Ejidal within a 10-minute walk of Medano Beach and Cabo San Lucas Bay. You'll also find Marina Del Rey and Cabo San Lucas Country Club within a short drive.

Is parking available on site at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as a free water park, 7 restaurants, and a swim-up bar at this property.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a casino on the premises?

No, Hotel Riu Palace Baja California - Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Hotel Riu Palace Baja California - Adults Only - All Inclusive good for couples?

This adults-only property offers many amenities for couples such as a beach and 7 restaurants with some guestrooms featuring a private hot tub.

Are there hot tubs at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

No, but this property does have a steam room.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Baja California - Adults Only - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Palace Baja California - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Palace Baja California - Adults Only - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

No, there aren't connecting guestrooms at this property.

How close is the airport from Hotel Riu Palace Baja California - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Baja California - Adults Only - All Inclusive is Los Cabos Intl. Airport (SJD), which is 28.1 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Baja California - Adults Only - All Inclusive comes with a balcony/patio.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Palace Baja California - Adults Only - All Inclusive.

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3080 out of 4902 reviews
Rating 8 - Good. 1007 out of 4902 reviews
Rating 6 - Okay. 445 out of 4902 reviews
Rating 4 - Poor. 168 out of 4902 reviews
Rating 2 - Terrible. 202 out of 4902 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sultana, harvard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Excellent pools.
Stayed 5 nights in Jan 2026

10/10 Excellent

Dawn M

Stayed 7 nights in Feb 2026

10/10 Excellent

Maggie Celine

Stayed 4 nights in Feb 2026

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, and clean. The staff was incredible, very friendly and helpful. We will definitely be coming back. I highly recommend!
Stayed 6 nights in Feb 2026

10/10 Excellent

Ismary

Stayed 5 nights in Nov 2025

10/10 Excellent

Laura, Irwin

Liked: Cleanliness, amenities, property conditions & facilities
Every thing good
Stayed 4 nights in Jan 2026

8/10 Good

E'Thell, Triadelphia

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Staff was very friendly, the room was clean. Would highly recommend
Chilling by the poolside
Stayed 4 nights in Jan 2026

10/10 Excellent

Shontae Nicole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great food and fun parties!
Stayed 4 nights in Jan 2026

10/10 Excellent

Janell

Stayed 4 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Jan 2026

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Loved the room and the staff!
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Tout était parfait ! Le service du personnel excellent. La nourriture était abondante et variés et meilleures que dans les restaurants. L'ambiance 👌 La propreté partout. Je recommande fortement. Nous y retournons 2 fois cette année.
Stayed 6 nights in Jan 2026

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. Room was clean
Stayed 7 nights in Jan 2026

2/10 Terrible

Tamara Ann

Disliked: Cleanliness, amenities, property conditions & facilities
The property was poorly maintained and did not meet basic expectations for cleanliness or service. The pool area was in significant disarray, with dirty towels piled up, garbage scattered on the ground and in planters, and very limited food availability. Birds were actively flocking to food left on the pool deck, which created an unsanitary environment. The pool furniture was worn, torn, and visibly soiled with bird droppings. The advertised partial ocean view was misleading; the room primarily overlooked a field. The bedding linens were stained, and the room itself felt old, worn, and in need of refurbishment. Due to these conditions, I checked out less than three hours after arrival. The check-in experience was equally disappointing. Staff did not offer assistance with luggage, nor was there any explanation of resort amenities or services. Following my stay, RIU was dismissive of my concerns and did not meaningfully address my complaints. Overall, this was an extremely disappointing experience. While the property may work for some travelers with lower expectations, I would not recommend this hotel.
Stayed 6 nights in Jan 2026

10/10 Excellent

Mealinda, Minden

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly staff, high quality food in the Asian restaurant and buffet. The hotel and grounds were well cared for and the entertainment staff and shows were outstanding. This was our third stay in a Riu property and we will continue to stay with Riu!
Stayed 4 nights in Jan 2026

10/10 Excellent

Jeffrey Braeden

Stayed 4 nights in Dec 2025

8/10 Good

carlos ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No flexibility staff would just say that they were bound to strict rules and could not take special requests.as far as room choices or dining options . Almost any requests would not be fulfilled.
Stayed 7 nights in Dec 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it very clean and peaceful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Todd Lee

Stayed 7 nights in Jan 2026

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down will never go to a RUI resort
Stayed 10 nights in Jan 2026

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Jan 2026

6/10 Okay

ZaQuoya

Stayed 4 nights in Jan 2026

10/10 Excellent

Dawson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent upkeep and the best cleaning I have ever seen at a hotel.
Stayed 4 nights in Jan 2026

8/10 Good

Edlene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. The food was pretty decent. We had no trouble finding something to eat. The hotel is well laid out with lots of areas to hang out. You could be as social or antisocial aa you want.
Stayed 5 nights in Jan 2026

10/10 Excellent

Carmen

Stayed 6 nights in Jan 2026