We were greeted by police which seemed to be a common occurrence. Had running children and young adults with loud ghetto music playing in parking lot till 4 am. Property looked clean because it was new. Inside our room was leftover wrappers and hair from previous guests. Room was not cleaned at all it appeared or very minimally. If I could’ve gotten a refund I would’ve left immediately.
Orbitz never disclosed that this property is under heavy renovations. The elevator was out when we got there. The lobby was closed and they were working off of a card table in the back of the building. There was dust coating the couch in the lobby. All of the lobby ceiling tiles were out. The room itself was fine but people were clearing smoking weed in many of the rooms so the hallway reeked. The hotel is fine the area around it is very sketchy as the property next door is vacant and boarded up. I wouldn’t stay again until the next door place is torn down and they finish the renovations.
ATM has no cash. Have to return to desk for wash clo
I had a hair in both towels and check in was terrible! The girl had a major problem.
Kind of hard to get to from one side of road to other, but convenient to 285. Pleasant staff. Decent free breakfast. Affordable.
I liked the location. The bathroom shower wasn’t pleasant with the small shower head and the handle for the shower was broke.
Staff is amazing and extremely helpful and kind. They truly care.
The staff is amazing and I truly appreciate everything they have done to .make our stay as comfortable as possible.
The staff seemed very nice and professional. Check in and check check out was easy.
The check in was disappointing. We paid for the room through Orbitz however when we arrived the hotel staff charged our credit card for the room again. This was after the staff acknowledged that the room was paid for by Orbitz and assured us that our credit card would not be charged again. We questioned the charge and were told that it was a computer glitch. She refused to remove the charge. In addition, we had requested a roll away bed prior to our arrival and were told that the staff would have it ready and set it up upon our arrival at 3:00 check in. The roll away bed was not delivered to our room until midnight. This is after 5 different requests. Finally, my husband had to go back to the front desk and make another request.... and at midnight we were given the bed!! Horrible service
Very close for Braves games. Property needs some maintenance especially in bathroom.
Hard to get internet Would appreciate that code on room key insert
It is a great place to stay for a Braves game. But get ready for a crowd. The lobby and check in was busy
Wonderful room, great bedroom and big space Poor breakfast.
It was very convenient and walkable to the stadium and nearby restaurants! It is an older hotel so there are a few little things but nothing that would prevent me from staying again. Just don’t stay in the room near elevators. Very noisy.
Located in Cumberland, Wingate by Wyndham Atlanta Galleria/Ballpark is within a 5-minute walk of popular attractions such as The Battery Atlanta and Coca-Cola Roxy Theater. This 103-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
The 103 rooms are recently renovated and have an array of amenities, including sofa beds, microwaves, and refrigerators. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities.
Guests of Wingate by Wyndham Atlanta Galleria/Ballpark have access to an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and an area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Additional amenities include conference space, a business center, and a computer station.
We were greeted by police which seemed to be a common occurrence. Had running children and young adults with loud ghetto music playing in parking lot till 4 am. Property looked clean because it was new. Inside our room was leftover wrappers and hair from previous guests. Room was not cleaned at all it appeared or very minimally. If I could’ve gotten a refund I would’ve left immediately.
Orbitz never disclosed that this property is under heavy renovations. The elevator was out when we got there. The lobby was closed and they were working off of a card table in the back of the building. There was dust coating the couch in the lobby. All of the lobby ceiling tiles were out. The room itself was fine but people were clearing smoking weed in many of the rooms so the hallway reeked. The hotel is fine the area around it is very sketchy as the property next door is vacant and boarded up. I wouldn’t stay again until the next door place is torn down and they finish the renovations.
Thank you for your feedback and do apologize for the inconvenience you may have experienced during your stay. We are at our final stage of renovations and we are trying to make our hotel better and can not help about the condition of the building next to us.
ATM has no cash. Have to return to desk for wash clo
Thank you for your feedback. We apologize for the inconveniences during your stay and will be taking measures to improve in the future.
I had a hair in both towels and check in was terrible! The girl had a major problem.
Dear Guest, Thank you for your feed back. Management team will be contacted so we can correct the issues. We do apologize for the inconvenience.
Dear Guest, Thank you for taking the time to provide valuable feedback from your recent stay at Wingate by Wyndham. I was disappointed to hear that we did not meet or exceed your expectations and sincerely apologize for the challenges you experienced regarding all the events that happened. Your concerns have been promptly addressed with the leadership team on property as we must do a better job in providing the exceptional service that is expected by our valued guests.
Dear Guest, Thanks so much for staying with us here at Wingate and we're very happy you enjoyed our location. Looking forward to seeing you the next time you're in Atlanta.
Kind of hard to get to from one side of road to other, but convenient to 285. Pleasant staff. Decent free breakfast. Affordable.
Dear Guest, Thanks so much for staying with us here at Wingate We are glad you enjoyed our location. Looking forward to seeing you the next time you're in Atlanta. With Regards, Guest Services Wingate by Wyndham Atlanta Galleria, Ballpark
I liked the location. The bathroom shower wasn’t pleasant with the small shower head and the handle for the shower was broke.
Thank you for taking the time to provide valuable feedback from your recent stay at Wingate by Wyndham. I was disappointed to hear that we did not meet or exceed your expectations and sincerely apologize for the challenges you experienced regarding double charge. Your concerns have been promptly addressed with the leadership team on property as we must do a better job in providing the exceptional service that is expected by our valued guests With Regards Wingate by Wyndham
Staff is amazing and extremely helpful and kind. They truly care.
Dear Guest, Thank you for your positive feedback. We are excited to hear that you enjoyed your overall experience. We will be sure to share your kind words with our team and celebrate our success. Thank you for staying with us and we hope to see you again soon when your back in the Atlanta area With Regards Guest Services Wingate by Wyndham
The staff is amazing and I truly appreciate everything they have done to .make our stay as comfortable as possible.
Dear Guest, Thank you for your positive feedback. We are excited to hear that you enjoyed your overall experience. We will be sure to share your kind words with our team and celebrate our success. Thank you for staying with us and we hope to see you again soon when your back in the Atlanta area With Regards Guest Services Wingate by Wyndham
Hello Sarah, we apologize for any negative impression you had of us upon arrival. We take your feedback seriously and will take it into consideration, ensuring a better experience for all guests in the future. Thank you!