One of the staff came into my room while I was undressed and still did not exit the room immediately
Allowed to book a non-smoking room, but no non-smoking rooms available on arrival. Complimentary breakfast consisted of granola bars with juice or coffee. Room was dark and in poor repair. Difficult to regulate the water temperature in the shower--cold to scalding and very difficult to find a medium temperature. Convenient to airport and reliable shuttle to and from airport.
I booked a non smoking room and asked to pay extra deposit for it, I arrived just before midnight and had 5.5 hours to sleep. Couldn't sleep the room stank out of cigarette smoke. Really bad experience
This was the absolute worst hotel I have ever had the displeasure to stay in. My room: Right as I walked in, I found an old vitamin tablet on the floor. The blanket on the bed had a cigarette burn (so much for a no smoking hotel). The window, regardless if heat or air was on, would have major condensation, which in turn left black mold on the window sill. The free breakfast sign says 6am to 9am. Nope, nothing. The coffee wasn't even ready until after 9am. The free shuttle - They do have a shuttle bus, but the tags on it expired over a year ago. A third party shuttle came, and was late every time. The hotel lobby and atmosphere - Right when you walk in you smell marijuana. Drug deals in the parking lot; prostitution in parking lot; the vending machines charged me even though I got no items. If you ever come to Atlanta, AVOID the Days Inn at ALL COSTS
Filthy- people drinking, smoking and hanging out all over the parking lot. LYFT driver would not let get out of car! Did not use reservation and found another hotel… on a rainy night
I didn't like anything and I have alot I didn't like had no electricity for a day couldn't get in room all kind of noise it was horrible
There is Nothing here to go to this Property, Total Chaos, Bunch of People on the Entrance, and Definitely Not Safe. Plus the Person on the Register was Drunk and also asking to other Customers for Beer. Do Not go to this Place if You are with the Family
We didn't even end up staying here, after being on the property no more than 20 minutes we left. Whole place smelled like smoke, including our non smoking room. Hotel is dirty, located in a bad area, pictures online look like they are from 10 years ago. No breakfast as advertised, I asked about it once I saw the kitchen area was bare and chairs stacked up.
so dirty
The room sink was dirty, there was roaches in the bathroom, peeling paint on the ceiling, and a strange smell to the room. Front lobby was unkept and dirty looking. Staff was unprofessional. There was people roaming around everywhere I where we felt unsafe in our dirty room. People in the halls talking loud all through the night. We put the ironing board up to the door to keep anyone from getting in. I booked for 3 night and only stayed one night. This “hotel” was more like a rooming house. I was very disappointed and I couldn’t get a refund on the unused days. Never will stay south this establishment again or book a hotel through Orbitz.
We arrived and the hotel had no power. The person working didn’t help us find a new hotel or point us in the direction of a new hotel or anything.
Friendly staff
It was a nice spot and would go again. I like the staff as well
Rooms not clean trash in hallway holes in roof and wall roaches in food that I payed for just nasty will never stay again took 4 days out of stay to be switched rooms inly for room to still be nasty ugh
It was very nice my room was nice better than I expected I love my windows view was facing the expressway
The room was clean but the hallways were dirty, overall the property was ok. The noise was aweful from the interstate but the staff was nice
Located in East Point, Days Inn by Wyndham Hartsfield Jackson Atlanta Airport West is 2.4 mi (3.9 km) from Camp Creek Marketplace and within a 10-minute drive of other popular attractions like Georgia International Convention Center. This 97-room hotel has free in-room WiFi, free self parking, and a free airport shuttle.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and phones are also standard.
At Days Inn by Wyndham Hartsfield Jackson Atlanta Airport West, guests have access to a gym, free WiFi in public areas, and coffee in a common area. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff always at the ready. Additional amenities include a vending machine and an ATM.
One of the staff came into my room while I was undressed and still did not exit the room immediately
Dear Kenya,I am deeply sorry to hear about your experience during your stay at our hotel. Your comfort, privacy, and security are our utmost concerns, and I assure you that we take this incident very seriously. We will conduct a thorough investigation into this matter and take all necessary steps to prevent such an occurrence in the future. We value your feedback, and we are committed to providing our guests with a safe and pleasant stay.Once again, please accept our apologies for this unacceptable situation.Sincerely,Hotel Manager
Dear Arodeanna,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Manager
Allowed to book a non-smoking room, but no non-smoking rooms available on arrival. Complimentary breakfast consisted of granola bars with juice or coffee. Room was dark and in poor repair. Difficult to regulate the water temperature in the shower--cold to scalding and very difficult to find a medium temperature. Convenient to airport and reliable shuttle to and from airport.
Dear Frank,Unfortunately, we have been unable to offer you a positive experience this time. We try to make everyone's stay with us memorable and regret that we fell short of your expectations. We will take steps to improve everything and hope that you will return soon and have an enjoyable stay.Sincerely,Hotel Manager.
I booked a non smoking room and asked to pay extra deposit for it, I arrived just before midnight and had 5.5 hours to sleep. Couldn't sleep the room stank out of cigarette smoke. Really bad experience
Dear avivit,Thanks for the feedback. We apologize for the negative experience you had with the non-smoking room. Unfortunately, the room had a strong cigarette smoke odor, especially after specifically booking a non-smoking room. We will investigate this issue to prevent similar incidents from occurring in the future. Hope to have the opportunity to make it up to you with a more satisfactory experience in the future.Sincerely,Hotel Manager
This was the absolute worst hotel I have ever had the displeasure to stay in. My room: Right as I walked in, I found an old vitamin tablet on the floor. The blanket on the bed had a cigarette burn (so much for a no smoking hotel). The window, regardless if heat or air was on, would have major condensation, which in turn left black mold on the window sill. The free breakfast sign says 6am to 9am. Nope, nothing. The coffee wasn't even ready until after 9am. The free shuttle - They do have a shuttle bus, but the tags on it expired over a year ago. A third party shuttle came, and was late every time. The hotel lobby and atmosphere - Right when you walk in you smell marijuana. Drug deals in the parking lot; prostitution in parking lot; the vending machines charged me even though I got no items. If you ever come to Atlanta, AVOID the Days Inn at ALL COSTS
Dear Michael,Thanks for the stay. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your frustration due to the issues you have mentioned. This is not a regular feature of our hospitality and we will adequately check your comments with the team and implement appropriate solutions to please our guests. Hope you will come back soon.Sincerely,Hotel Manager
Filthy- people drinking, smoking and hanging out all over the parking lot. LYFT driver would not let get out of car! Did not use reservation and found another hotel… on a rainy night
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
I didn't like anything and I have alot I didn't like had no electricity for a day couldn't get in room all kind of noise it was horrible
Dear Guest,Thank you for taking the time to give us your experience. Please accept our sincere apologies on the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression. Sincerely,Hotel Manager
There is Nothing here to go to this Property, Total Chaos, Bunch of People on the Entrance, and Definitely Not Safe. Plus the Person on the Register was Drunk and also asking to other Customers for Beer. Do Not go to this Place if You are with the Family
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
Dear Mark,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager