Everything was fine except if we wanted to sit and chill, and eat food from somewhere else, it was frowned upon, when there was nobody around.
Absymal parking. In years of traveling the worst I've ever encountered. Poorly arranged. Automatic exits don't work. Other than that very nice hotel with friendly people
The gate for parking was a hassle. Besides that the hotel was beautiful and staff was excellent!
You are well treated here. Every member of the staff I came in contact with was very polite. I really felt special staying here.
The rooms were so roomy and comfortable! The beds were comfortable as well!
The size of the room was great. Also like the ability to shut off the beds from the front part of the room. Lots of restaurants nearby also as well as SunTrust Park.
Great staff, location, large clean rooms. Excellent Room service
This hotel was very clean and had everything we needed...except for accessible parking. The lots were not cloesly monitored and spots were held for no apparent reason. The staff assisted in helping us park and rectify the situation. Otherwide, a great place to stay.
The front attendant cancelled my reservation without telling me, over charged me $200.00 and did not report the broken closet door i asked to be fixed 5 mins after i got there. It wasnt until my girlfriend went to the front desk and spoke with another person that they fixed my reservation and credited the $200.00 back. They still never sent anyone to fix the closet door which was simply off the sliding hinge. They charged me$300.00 as an incidental fee for the door sayin it was never placed in the notes. I am completely disheartened and will never stay there again!!!
Ditch the parking charge. It’s stupid. Who comes to a suburban hotel without a car?.? Build it into the room rate or forget it. And the way it works it seems like the only people paying would be your guests. Others would just sneak in and out. OR MAKE IT SEASONAL for baseball but don’t put such a bad vibe out for such a nice hotel upon arrival. Not a good strategy.
Located in Cumberland within 2 miles (3 km) of Truist Park, Hyatt Regency Suites Atlanta Northwest is within a few miles (5 km) of other popular sights such as Cumberland Mall. This 202-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
The 202 accommodations feature living rooms. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. IPod docks, sofa beds, and microwaves are other standard amenities.
At Hyatt Regency Suites Atlanta Northwest, guests have access to an outdoor pool, free WiFi in public areas, and a conference center. If you drive, self parking is USD 12.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Thank you for your fabulous rating, and for letting us know your stay at Hyatt Regency Suites Atlanta Northwest was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, General Manager
Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hyatt Regency Suites Atlanta Northwest; we hope to see you again soon. Sincerely, Leslie Tune, General Manager
Everything was fine except if we wanted to sit and chill, and eat food from somewhere else, it was frowned upon, when there was nobody around.
Thank you for choosing the Hyatt Regency Suites Atlanta Northwest. We are happy to know we met most of your expectations and had an enjoyable stay with us. We appreciate your business and look forward to welcoming back again soon. Sincerely, Leslie Tune, General Manager
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Hyatt Regency Suites Atlanta Northwest, and we look forward to welcoming you back soon. Sincerely, Leslie Tune, General Manager
Absymal parking. In years of traveling the worst I've ever encountered. Poorly arranged. Automatic exits don't work. Other than that very nice hotel with friendly people
Thank you for reviewing your recent stay at Hyatt Regency Suites Atlanta Northwest. We are glad you loved our property and friendly services provided by our staff. However, we apologize for the parking issues you encountered while you were here and the inconvenience caused. Please alert our front desk on your next visit, and we will be happy to assist you with the situation. We appreciate your feedback, and we hope to see you again soon. Sincerely, Leslie Tune, General Manager
Thank you for staying with us.
The gate for parking was a hassle. Besides that the hotel was beautiful and staff was excellent!
Thank you for taking the time to share your impressions of Hyatt Regency Suites Atlanta Northwest. We are happy to know that your overall stay with us was pleasant and that you liked our beautiful property, as well as the service of our dedicated associates. It was our pleasure hosting you during your time in our area, and we look forward to your next visit. Sincerely, Leslie Tune, General Manager
You are well treated here. Every member of the staff I came in contact with was very polite. I really felt special staying here.
Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent lodging needs. Your compliments were a pleasure to read, especially regarding our staff. We take pride in training and providing the Hyatt hospitality to our guests, so it is great to see our efforts acknowledged. We will share your compliments with our team to encourage them to continue doing what they do best. Thank you again, and we look forward to having you visit again soon. Sincerely, Leslie Tune, General Manager
The rooms were so roomy and comfortable! The beds were comfortable as well!
Thank you for choosing the Hyatt Regency Suites Atlanta Northwest. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Leslie Tune, General Manager
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Sylvain Mbezele, Assistant General Manager