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Hyatt Regency Suites Atlanta Northwest

3.5 out of 5.0

Recent guest reviews

Hotel was clean and staff was very accommodating and helpful. Rooms were very spacious.

Everything was extremely clean and everyone was friendly!

I loved my room. Very clean and comfortable. Always had fresh towels and clean room when we left and came back. My family and I stayed a week. I just didn't like the parking. $10 to park your own car and there was never any good parking.

Room was noisy as it sat near some sort of generator or machine, even in the middle of the night. Also charged $10 a day for self parking even though when I booked the trip in early March there was no mention of this fee - SURPRISE!!!!!

I visited this hotel for a few days at the beginning of the year, unfortunately was not impressed with overall hotel as much as I was earlier this year. Maybe a change in staff or management caused these impressions. But, overall a pretty modern and comfortable hotel. Even though upon arrival the room was at 59 degrees! A little uncomfortable for this time of the year. The staff at the front desk were nice enough to extend my check out time a couple hours upon request!

Enjoyed our stay Spacious Beautiful pool/ garden area

We had no complaints. Clean and the staff was very friendly.

My husband and I enjoyed our stay at Hyatt Regency Suites. The room was very nice and cozy and made me feel like I was at home. It was a very comfortable environment and the restaurant food is great. The location of the hotel is like in the center of all that's happening in Atlanta! The fitness room has a variety of machineries to use that is tailored to all levels of workouts. My husband said this is by far one of his best hotel stays. I totally out did myself with this one. Will definitely be visiting again!

The location was great. Room and pool was also great but the parking was a little challenging when you arrive back to the hotel after a late night out on the town. I would recommend and stay at this hotel again.

I had a wonderful time at this hotel. My son loved it as well.

Perfect location if you want to stay outside the city but be close enough to get to city activities timely.

The hotel was was beautiful but somewhat difficult access to the driveway on a busy street. The rate for Saturday was very good but Sunday was $50.00 more. The hotel was not booked and would not consider lowering the rate. They did honor my AAA discount.

Good get away. It was very nice and the staff was great and accommodating. Would stay here again.

It was everything I expected for hotel exellence,in all aspects. Service to cleanliness. The location was great and close to gas and restaurants. I look forward to coming back.

The service from staff was very friendly and helpful. The rooms were immaculate from cleanliness to comfort. And the location was great.

On a business trip, I stayed in this beautiful hotel. The room was neatly excellent. Staff response was instant. View of the hotel was imposing. I'm definitely staying there next time.

The hotel started out great as for location and service, but on my last day water seeping from above had pooled into a larger patch on the ceiling over the bed then suddenly at 6am that pool opened up and rained down on the side of the bed causing me quite the fright. After alerting the front desk of the issue they explained since i was leaving that day they would take care of it after i left with very little attention paid to my then bad disposition

Not a bad overall motel reasonably priced good on one night stay

Will return again soon the staff very helpful and helped out wother bad situation made it positive experience

I had no problem during my stay; the hotel is very well kept.

Room options

Guest Room, 1 King Bed

King 1 | Sleeps 5

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 5

Room (Hypoallergenic)

Full 2 | Sleeps 4

Business Room, 1 King Bed

King 1 | Sleeps 5

Guest reviews for Hyatt Regency Suites Atlanta Northwest

Everyone (7) Couples (26) Business (12) Family (19) Other (6) Friends (3)
5

clean, convenient hotel.

Everyone

Hotel was clean and staff was very accommodating and helpful. Rooms were very spacious.

By , from Arkansas on Aug 23, 2017

Review comment responded on Aug 25, 2017

John, thank you for being our guest at Hyatt Regency Suites Atlanta Northwest and for your review. We are glad to read you were impressed not only with our convenient location and your room but also with the value we offer. I will be sure to share your feedback with the entire team, and we will use it as a training tool to improve our service. We appreciate you choosing us and hope to have the opportunity to serve you better in the future. Sincerely, Heidi Brau, General Manager

5

clean and comfortable

Everyone

Everything was extremely clean and everyone was friendly!

By , from B on May 14, 2017

Review comment responded on May 16, 2017

Sabrina, thanks for the terrific feedback. Nothing is more important than your satisfaction, so I am glad to know how much happy you were with our clean property and courteous associates. We appreciate you being our guest at Hyatt Regency Suites Atlanta NW and hope to be at your service again soon. Sincerely, John Deck, General Manager, Hyatt Regency Suites Atlanta NW

5
Everyone

I loved my room. Very clean and comfortable. Always had fresh towels and clean room when we left and came back. My family and I stayed a week. I just didn't like the parking. $10 to park your own car and there was never any good parking.

By , from san diego on May 14, 2017

Review comment responded on May 16, 2017

Thank you for sharing your experience regarding your stay at the Hyatt Regency Suites Atlanta NW. We are happy to know you were very impressed with your clean room and had enjoyed your visit with us. We appreciate your observation and hope you and your family will come and see us again soon. Sincerely, John Deck, General Manager, Hyatt Regency Suites Atlanta NW

3
Everyone

Room was noisy as it sat near some sort of generator or machine, even in the middle of the night. Also charged $10 a day for self parking even though when I booked the trip in early March there was no mention of this fee - SURPRISE!!!!!

By on Apr 11, 2017

Review comment responded on Apr 13, 2017

Thank you for choosing our hotel for your visit. We are pleased you had an overall nice stay. However, I am sorry for the noise issue you experienced during your stay. Our front desk is staffed to assist your needs, so we would have been happy to address this issue if you had alerted us. We would also like to inform you that, our hotel website clearly states about the parking charges. We hope to have an opportunity to welcome you back in the near future. Sincerely, John Deck, General Manager

3

so-so

Everyone

I visited this hotel for a few days at the beginning of the year, unfortunately was not impressed with overall hotel as much as I was earlier this year. Maybe a change in staff or management caused these impressions. But, overall a pretty modern and comfortable hotel. Even though upon arrival the room was at 59 degrees! A little uncomfortable for this time of the year. The staff at the front desk were nice enough to extend my check out time a couple hours upon request!

By , from Florida on Nov 7, 2016

Review comment responded on Nov 9, 2016

Thank you for taking the time to evaluate your stay. Our goal is to deliver an excellent experience, and we apologize if we fell short of this. Your feedback is invaluable and highlights the areas where we can improve the guest experience. Thanks again. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, John Deck, General Manager

4
Everyone

Enjoyed our stay Spacious Beautiful pool/ garden area

By , from NC on Sep 20, 2016

Review comment responded on Sep 22, 2016

Thank you for choosing the Hyatt Regency Suites Atlanta NW for your stay and for your kind feedback. We are pleased to read that we met your expectations with our amenities and beautiful facilities. Thank you for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Sincerely, John Deck General Manager Hyatt Regency Suites Atlanta NW

4

nice hotel. would stay again

Everyone

We had no complaints. Clean and the staff was very friendly.

By , from CHICAGO on Apr 17, 2016

Review comment responded on Apr 23, 2016

Thank you for your wonderful remarks regarding your stay at the Hyatt Regency Suites Atlanta NW. We are delighted to read you loved our well-kept property and that you were impressed with our friendly associates. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, John Deck, General Manager, Hyatt Regency Suites Atlanta NW

5

excellent romantic mini vacay

Couples

My husband and I enjoyed our stay at Hyatt Regency Suites. The room was very nice and cozy and made me feel like I was at home. It was a very comfortable environment and the restaurant food is great. The location of the hotel is like in the center of all that's happening in Atlanta! The fitness room has a variety of machineries to use that is tailored to all levels of workouts. My husband said this is by far one of his best hotel stays. I totally out did myself with this one. Will definitely be visiting again!

By on Nov 19, 2015

5

one great spot

Families

The location was great. Room and pool was also great but the parking was a little challenging when you arrive back to the hotel after a late night out on the town. I would recommend and stay at this hotel again.

By on May 27, 2015

5

family getaway

Families

I had a wonderful time at this hotel. My son loved it as well.

By on Apr 23, 2015