- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, MasterCard, and Visa.
- The seasonal pool is open from May to October.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
Hyatt Regency Suites Atlanta Northwest
3.5 out of 5.0
4.0
out of 5
"Good!"
See all 76 reviews
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Recent guest reviews
A courtesy tube of shower gel was used to prop the bathroom door open. After my second night, the cleaning staff removed it but then I had to use a trash can to keep the door open. The door needs to be fixed. Also after the room was serviced on the first day, staff did not leave any face towels and took the courtesy water that was left from the previous day. The next day staff left two new bottles in the room. Also, when I first turned on the water to the tub/shower, the water coming out was a little brown. I had to let the water run for a bit to make sure it cleared up. So that needs to be checked. The lamp plug at the head of the bed needs to be checked because when I sat on the bed, the lamp went out. There's a short in the cord or something. Lastly, when I made my reservations, there was no indication of having to pay for parking. I wouldn't expect that in this location. So that needs to be more clearly stated when making reservations. Other than that, the hotel was clean; the staff was nice and professional; it was very quiet in my room; had a very nice view; conveniently located to the places I needed to go. I expected the room not to have these issues for the price, but I would most likely stay there again. But, please address those issues.
Very nice and affordable. Recommend highly. Nice size room. One of the best hotels Ive been for that price
My bed hadn't been made properlly. The bed had old sheets and bedding that looked as if it had just been used and remake prior to my purchase. I look like a room used by the staff. I didn't realize this until I look at both sides of the bed and the covers were hang out on both sides of the bed.
Hotel was clean and staff was very accommodating and helpful. Rooms were very spacious.
Everything was extremely clean and everyone was friendly!
I loved my room. Very clean and comfortable. Always had fresh towels and clean room when we left and came back. My family and I stayed a week. I just didn't like the parking. $10 to park your own car and there was never any good parking.
Room was noisy as it sat near some sort of generator or machine, even in the middle of the night. Also charged $10 a day for self parking even though when I booked the trip in early March there was no mention of this fee - SURPRISE!!!!!
I visited this hotel for a few days at the beginning of the year, unfortunately was not impressed with overall hotel as much as I was earlier this year. Maybe a change in staff or management caused these impressions. But, overall a pretty modern and comfortable hotel. Even though upon arrival the room was at 59 degrees! A little uncomfortable for this time of the year. The staff at the front desk were nice enough to extend my check out time a couple hours upon request!
Enjoyed our stay Spacious Beautiful pool/ garden area
We had no complaints. Clean and the staff was very friendly.
My husband and I enjoyed our stay at Hyatt Regency Suites. The room was very nice and cozy and made me feel like I was at home. It was a very comfortable environment and the restaurant food is great. The location of the hotel is like in the center of all that's happening in Atlanta! The fitness room has a variety of machineries to use that is tailored to all levels of workouts. My husband said this is by far one of his best hotel stays. I totally out did myself with this one. Will definitely be visiting again!
The location was great. Room and pool was also great but the parking was a little challenging when you arrive back to the hotel after a late night out on the town. I would recommend and stay at this hotel again.
I had a wonderful time at this hotel. My son loved it as well.
Perfect location if you want to stay outside the city but be close enough to get to city activities timely.
The hotel was was beautiful but somewhat difficult access to the driveway on a busy street. The rate for Saturday was very good but Sunday was $50.00 more. The hotel was not booked and would not consider lowering the rate. They did honor my AAA discount.
Good get away. It was very nice and the staff was great and accommodating. Would stay here again.
It was everything I expected for hotel exellence,in all aspects. Service to cleanliness. The location was great and close to gas and restaurants. I look forward to coming back.
The service from staff was very friendly and helpful. The rooms were immaculate from cleanliness to comfort. And the location was great.
On a business trip, I stayed in this beautiful hotel. The room was neatly excellent. Staff response was instant. View of the hotel was imposing. I'm definitely staying there next time.
The hotel started out great as for location and service, but on my last day water seeping from above had pooled into a larger patch on the ceiling over the bed then suddenly at 6am that pool opened up and rained down on the side of the bed causing me quite the fright. After alerting the front desk of the issue they explained since i was leaving that day they would take care of it after i left with very little attention paid to my then bad disposition
Hotel highlights
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
- Fitness center
Hyatt Regency Suites Atlanta Northwest places you within 3 miles (5 km) of popular attractions like SunTrust Park and Cumberland Mall. This 202-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center. Marietta Square and Atlantic Station are also within a 15-minute drive.
Dining
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with breakfast, served for a fee from 6:30 AM to 11 AM.
Rooms
All 202 air-conditioned accommodations feature living rooms. Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries. IPod docks, sofa beds, and microwaves are also standard.
Property features
Guests of Hyatt Regency Suites Atlanta Northwest have access to an outdoor pool, a fitness center, and free WiFi in public areas. Parking is available for USD 10.00 per day (USD 15 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 5 meeting rooms, a conference center, and a 24-hour business center.
Guest reviews for Hyatt Regency Suites Atlanta Northwest
Everyone
A courtesy tube of shower gel was used to prop the bathroom door open. After my second night, the cleaning staff removed it but then I had to use a trash can to keep the door open. The door needs to be fixed. Also after the room was serviced on the first day, staff did not leave any face towels and took the courtesy water that was left from the previous day. The next day staff left two new bottles in the room. Also, when I first turned on the water to the tub/shower, the water coming out was a little brown. I had to let the water run for a bit to make sure it cleared up. So that needs to be checked. The lamp plug at the head of the bed needs to be checked because when I sat on the bed, the lamp went out. There's a short in the cord or something. Lastly, when I made my reservations, there was no indication of having to pay for parking. I wouldn't expect that in this location. So that needs to be more clearly stated when making reservations. Other than that, the hotel was clean; the staff was nice and professional; it was very quiet in my room; had a very nice view; conveniently located to the places I needed to go. I expected the room not to have these issues for the price, but I would most likely stay there again. But, please address those issues.
Everyone
Very nice and affordable. Recommend highly. Nice size room. One of the best hotels Ive been for that price
Review comment
General Manager responded on Mar 4, 2018
Patty, thank you for the great review and recommending. We are so delighted you loved your beautiful room and that the great value we offer made your stay a memorable one. We can't wait to welcome you back to the Hyatt Regency Suites Atlanta Northwest. Sincerely, Heidi Brau, General Manager
difficult to traffic exit.
Everyone
My bed hadn't been made properlly. The bed had old sheets and bedding that looked as if it had just been used and remake prior to my purchase. I look like a room used by the staff. I didn't realize this until I look at both sides of the bed and the covers were hang out on both sides of the bed.
Review comment
General Manager responded on Oct 3, 2017
Thomas, thanks for being our guest and sharing your review. We are pleased you enjoyed your overall stay with us and liked our property. However, I apologize for the inconvenience you encountered in your room when here. The feedback is discussed with our housekeeping staff to make sure such issues don’t arise again. Please give us another chance of providing you with a much better visit. Sincerely, Heidi Brau, General Manager
clean, convenient hotel.
Everyone
Hotel was clean and staff was very accommodating and helpful. Rooms were very spacious.
Review comment
General Manager responded on Aug 25, 2017
John, thank you for being our guest at Hyatt Regency Suites Atlanta Northwest and for your review. We are glad to read you were impressed not only with our convenient location and your room but also with the value we offer. I will be sure to share your feedback with the entire team, and we will use it as a training tool to improve our service. We appreciate you choosing us and hope to have the opportunity to serve you better in the future. Sincerely, Heidi Brau, General Manager
clean and comfortable
Everyone
Everything was extremely clean and everyone was friendly!
Review comment
General Manager responded on May 16, 2017
Sabrina, thanks for the terrific feedback. Nothing is more important than your satisfaction, so I am glad to know how much happy you were with our clean property and courteous associates. We appreciate you being our guest at Hyatt Regency Suites Atlanta NW and hope to be at your service again soon. Sincerely, John Deck, General Manager, Hyatt Regency Suites Atlanta NW
Everyone
I loved my room. Very clean and comfortable. Always had fresh towels and clean room when we left and came back. My family and I stayed a week. I just didn't like the parking. $10 to park your own car and there was never any good parking.
Review comment
General Manager responded on May 16, 2017
Thank you for sharing your experience regarding your stay at the Hyatt Regency Suites Atlanta NW. We are happy to know you were very impressed with your clean room and had enjoyed your visit with us. We appreciate your observation and hope you and your family will come and see us again soon. Sincerely, John Deck, General Manager, Hyatt Regency Suites Atlanta NW
Everyone
Room was noisy as it sat near some sort of generator or machine, even in the middle of the night. Also charged $10 a day for self parking even though when I booked the trip in early March there was no mention of this fee - SURPRISE!!!!!
Review comment
General Manager responded on Apr 13, 2017
Thank you for choosing our hotel for your visit. We are pleased you had an overall nice stay. However, I am sorry for the noise issue you experienced during your stay. Our front desk is staffed to assist your needs, so we would have been happy to address this issue if you had alerted us. We would also like to inform you that, our hotel website clearly states about the parking charges. We hope to have an opportunity to welcome you back in the near future. Sincerely, John Deck, General Manager
so-so
Everyone
I visited this hotel for a few days at the beginning of the year, unfortunately was not impressed with overall hotel as much as I was earlier this year. Maybe a change in staff or management caused these impressions. But, overall a pretty modern and comfortable hotel. Even though upon arrival the room was at 59 degrees! A little uncomfortable for this time of the year. The staff at the front desk were nice enough to extend my check out time a couple hours upon request!
Review comment
General Manager responded on Nov 9, 2016
Thank you for taking the time to evaluate your stay. Our goal is to deliver an excellent experience, and we apologize if we fell short of this. Your feedback is invaluable and highlights the areas where we can improve the guest experience. Thanks again. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, John Deck, General Manager
Everyone
Enjoyed our stay Spacious Beautiful pool/ garden area
Review comment
General Manager responded on Sep 22, 2016
Thank you for choosing the Hyatt Regency Suites Atlanta NW for your stay and for your kind feedback. We are pleased to read that we met your expectations with our amenities and beautiful facilities. Thank you for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Sincerely, John Deck General Manager Hyatt Regency Suites Atlanta NW
nice hotel. would stay again
Everyone
We had no complaints. Clean and the staff was very friendly.
Review comment
General Manager responded on Apr 23, 2016
Thank you for your wonderful remarks regarding your stay at the Hyatt Regency Suites Atlanta NW. We are delighted to read you loved our well-kept property and that you were impressed with our friendly associates. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, John Deck, General Manager, Hyatt Regency Suites Atlanta NW
Thank you for your stay at our hotel and your feedback regarding your stay. We sincerely appreciate the time you took from your day to share your experiences. Without feedback such as yours, we cannot improve our services and what we offer at our facilities. We have discussed your observations with our team to look at our current standards and revise them where needed to better serve our guests. Thanks again for your feedback and we hope you will come back to experience our hotel the way we would have liked during this stay. Sincerely, Heidi Brau, General Manager