Definitely Not Serious About The Pandemic While they post reminders to wear masks, the staff does nothing to address guests who ignore the "mandate". And they ignored a party on my floor, with liud music, shouting and people slamming doors all evening. When i complained a second time, with at least 20 people traiping through the hall, i was told that security hadn't heard noise or seen a party. There are plenty of other hotel choices in the area....suggest you investigate those.
Parking lot is always full at night and it’s way too expensive to park at the hotel
Everything was fine except if we wanted to sit and chill, and eat food from somewhere else, it was frowned upon, when there was nobody around.
Absymal parking. In years of traveling the worst I've ever encountered. Poorly arranged. Automatic exits don't work. Other than that very nice hotel with friendly people
The gate for parking was a hassle. Besides that the hotel was beautiful and staff was excellent!
You are well treated here. Every member of the staff I came in contact with was very polite. I really felt special staying here.
The rooms were so roomy and comfortable! The beds were comfortable as well!
The size of the room was great. Also like the ability to shut off the beds from the front part of the room. Lots of restaurants nearby also as well as SunTrust Park.
Great staff, location, large clean rooms. Excellent Room service
This hotel was very clean and had everything we needed...except for accessible parking. The lots were not cloesly monitored and spots were held for no apparent reason. The staff assisted in helping us park and rectify the situation. Otherwide, a great place to stay.
Located in Cumberland within 2 miles (3 km) of Truist Park, Hyatt Regency Suites Atlanta Northwest is within a few miles (5 km) of other popular sights such as Cumberland Mall. This 202-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a 24-hour business center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
The 202 accommodations feature living rooms. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. IPod docks, sofa beds, and microwaves are other standard amenities.
Hyatt Regency Suites Atlanta Northwest features free WiFi in public areas, a conference center, and a 24-hour business center. If you drive, self parking is USD 12.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Definitely Not Serious About The Pandemic While they post reminders to wear masks, the staff does nothing to address guests who ignore the "mandate". And they ignored a party on my floor, with liud music, shouting and people slamming doors all evening. When i complained a second time, with at least 20 people traiping through the hall, i was told that security hadn't heard noise or seen a party. There are plenty of other hotel choices in the area....suggest you investigate those.
Thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Sylvain Mbezele, Assistant General Manager
Parking lot is always full at night and it’s way too expensive to park at the hotel
Mark, thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent lodging needs. We appreciate your gracious rating and are happy to know overall you had a pleasant experience. However, we regret your disappointment with our parking charges, and for the inconvenience you had. Please alert our front desk on your next visit, and we will be happy to assist you with this situation. It was our pleasure accommodating you, and we hope to see you again soon! Sincerely, Sylvain Mbezele, Assistant General Manager
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Sylvain Mbezele, Assistant General Manager
Thank you for your fabulous rating, and for letting us know your stay at Hyatt Regency Suites Atlanta Northwest was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, General Manager
Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hyatt Regency Suites Atlanta Northwest; we hope to see you again soon. Sincerely, Leslie Tune, General Manager
Everything was fine except if we wanted to sit and chill, and eat food from somewhere else, it was frowned upon, when there was nobody around.
Thank you for choosing the Hyatt Regency Suites Atlanta Northwest. We are happy to know we met most of your expectations and had an enjoyable stay with us. We appreciate your business and look forward to welcoming back again soon. Sincerely, Leslie Tune, General Manager
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Hyatt Regency Suites Atlanta Northwest, and we look forward to welcoming you back soon. Sincerely, Leslie Tune, General Manager
Absymal parking. In years of traveling the worst I've ever encountered. Poorly arranged. Automatic exits don't work. Other than that very nice hotel with friendly people
Thank you for reviewing your recent stay at Hyatt Regency Suites Atlanta Northwest. We are glad you loved our property and friendly services provided by our staff. However, we apologize for the parking issues you encountered while you were here and the inconvenience caused. Please alert our front desk on your next visit, and we will be happy to assist you with the situation. We appreciate your feedback, and we hope to see you again soon. Sincerely, Leslie Tune, General Manager
Thank you for staying with us.
Thank you for taking the time to show us your concern. As we navigate these unique circumstances, we are committed to operating our hotel in a way that keeps both our guests and employees safe. We will share your message appropriately, as we actively follow public health guidelines. Thank you again for your feedback, and we hope to regain your trust on your next visit to the area. Sincerely, Sylvain Mbezele, Assistant General Manager