Search Flights From Hartsfield-Jackson Atlanta Intl. (ATL) To Cancun Intl. (CUN)

The resort has many restaurants and pools which we thoroughly enjoyed. We did upgrade to Diamond club but felt we didn’t receive the same service as on prior stay. Butler was only available thru WhatsApp. The first night we were not able to make dinner reservations. On our prior stay, because of ...

Check In is a slow process, we were in line for a full hour. Also other than the mini bar every charge has to be paid as you go, cannot charge it to your room (obviously unless you're doing the all inclusive). Only credit cards they take are Visa and Mastercard so leave home without Amex. On the ...

Loved the rooms, views ans upgrade. Great staff. However, since it is auch a hugeee place whenever you need something done like room serive or a bell boy to pick you up they take forever. This resort is huge and every time we needed to go to lunch or dinner we had to walk all the way to the lobby. ...

Liked all inclusive Disliked not being able to eat in the specialty rest. Buffet was good but after a few days needed a change.

No transportation back to hotel as stated in description, Wifi was down the entire evening and next morning.

Very nice property, but the food in the restaurant was always medium warm.

The staff was super kind a helpful. The food wasn't great and not a wide variety. We didnt like it that a waitress was giving food and drinks to vendors who were occupying beach chairs for hours. We saw those same vendors making secret sales. Our biggest complaint was that they did not uphold their ...

I loved the food and staff. Everything was perfect there was nothing to dislike about it.

I ABSOLUTELY love the access from the hotel to the beach, SUPER CONVENIENT. Very sorry to say that the food wasn't that great. LOVE everything else about the hotel.

My family and I extended our stay in the Cancún area after experiencing the seaweed infested ocean in playa de Carmen. The beach at this resort is truly beautiful and clear of seaweed. We were impressed by how friendly the staff was especially the GM he was very helpful and welcoming. We can’t wait ...

I liked the view of the place from our room to where you can see the ocean, at the back where the pool is the lagoon is super close and you can see the jet skis and boats etc. The view from that is really nice and soothing. The pool it’s nice the water there it’s not too cold. It’s very quiet wish ...

Pool area is beautiful! Property location very close to mall.

The Staff Were Extremely Polite and Helpful, The Facilities were very Clean and made the guests feel safe. We suggest a more equipped convenient store where first aid kit can be found

It is a very nice hotel, nice environment, nice staff, i had a beautiful and relax vacation in it.

I have stayed at the Excellence resorts 4 times and every time we have had a great time. Staff is friendly and service is outstanding.

Very spacious, comfortable and clean room. On both restaurants running at this time, fresh and tasty food. Very helpful and friendly staff. Covid test center in the premise, free and sale day results. Beach is okay but not the most scenic one. You need a transportation to visit, nothing at walking ...