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Hampton Inn & Suites Phoenix Downtown

3.0 star property
Hotel with free breakfast, 9-minute walk to Mortgage Matchup Center

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
Dinner served
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
77 E Polk St, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪8 min walk‬
  • Place, Chase Field
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(127 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(111 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 356 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(31 reviews)
  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Picture Window)

City view

Studio, 1 King Bed, Non Smoking (Picture Window)

9.2 out of 10
Wonderful
(5 reviews)
  • 621 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(10 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(19 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Peloton Bike)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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  • Pool
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8.8 out of 10, Excellent, 1,000 reviews
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Sheraton Phoenix Downtown

About the neighborhood

Phoenix

Located in Downtown Phoenix, Hampton Inn & Suites Phoenix Downtown is within a 5-minute walk of Phoenix Convention Center and within 15 minutes of other popular attractions like Mortgage Matchup Center. This 3-star hotel has 210 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Arizona State University - Downtown Phoenix - 1 min walk - 0.1 miles
  • Herberger Theater Center - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • Mortgage Matchup Center - 8 min walk - 0.5 miles
  • Chase Field - 10 min walk - 0.6 miles

Getting around

  • Van Buren - Central Ave Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co - ‬4 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Westin Executive Club - ‬1 min walk
  • ‪Jacy & Dakota's - ‬2 min walk

About this property

Hampton Inn & Suites Phoenix Downtown

Hotel with free breakfast, 9-minute walk to Mortgage Matchup Center
At Hampton Inn & Suites Phoenix Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 42.00 per night. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Guests can expect 50-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hyatt Place Phoenix / Downtown
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9.0 out of 10, Wonderful, 2,514 reviews
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Jan 1 - Jan 2, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Downtown 77

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 460 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (100 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Frequently asked questions

Is free cancellation available at Hampton Inn & Suites Phoenix Downtown?

Hampton Inn & Suites Phoenix Downtown offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites Phoenix Downtown?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Phoenix Downtown on Dec 26, 2025 start from $130.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hampton Inn & Suites Phoenix Downtown?

This hotel is situated in Downtown Phoenix within a short 9-minute walk of Mortgage Matchup Center and also 14 minutes on foot from Chase Field. You'll also find The Van Buren and Phoenix Symphony Hall less than a mile away.

Is there parking available at Hampton Inn & Suites Phoenix Downtown?

Yes, valet parking is offered for USD 42.00 per night with in/out privileges.

Does Hampton Inn & Suites Phoenix Downtown include a casino at the property?

No, Hampton Inn & Suites Phoenix Downtown doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Phoenix Downtown?

No, there is no indoor pool at this hotel.

Is Hampton Inn & Suites Phoenix Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Are there hot tubs at Hampton Inn & Suites Phoenix Downtown?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites Phoenix Downtown feature a restaurant that includes a breakfast menu?

Yes, Hampton Inn & Suites Phoenix Downtown serves free continental breakfast at Downtown 77 each morning.

Will Hampton Inn & Suites Phoenix Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Phoenix Downtown for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites Phoenix Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Phoenix Downtown?

The closest major airport to Hampton Inn & Suites Phoenix Downtown is Phoenix Sky Harbor Intl. Airport (PHX), which is 6.8 mi away (17 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 19.8 mi away (24-minute drive).

Are there rooms with balconies that I can book at Hampton Inn & Suites Phoenix Downtown?

No, at Hampton Inn & Suites Phoenix Downtown, there aren't any guestrooms that list a balcony.

Does Hampton Inn & Suites Phoenix Downtown host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hampton Inn & Suites Phoenix Downtown.

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1258 out of 1718 reviews
Rating 8 - Good. 289 out of 1718 reviews
Rating 6 - Okay. 88 out of 1718 reviews
Rating 4 - Poor. 41 out of 1718 reviews
Rating 2 - Terrible. 42 out of 1718 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and friendly staff...
Stayed 3 nights in Dec 2025

2/10 Terrible

Jean Marie

Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue is the parking for this location. The closest parking garage was a block away but there is a garage just across the street but hotel guests can’t use it. Otherwise, the hotel was nice and clean!
Stayed 1 night in Oct 2025

10/10 Excellent

Lilia Fletcher

Stayed 7 nights in Sep 2025

10/10 Excellent

Liliana

Stayed 4 nights in Sep 2025

10/10 Excellent

Tivolee D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice but didn't have a closet but over all it was a very pleasant place.
Stayed 2 nights in Sep 2025

8/10 Good

Sandra

Stayed 1 night in Sep 2025

8/10 Good

Nathan

Stayed 3 nights in Sep 2025

10/10 Excellent

Gasper

Stayed 1 night in Sep 2025

2/10 Terrible

Ada, Huntington Park

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed, came from a sport event at 9:20 pm, before we left to our event, we were told the bar and restaurant close at 10:00 pm. We approached the bar area at 9:22 and very rudely we were told they were closing with no explanation. We were meeting some friends to have some drinks and appetizers. Horrible service and communication
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Stayed 1 night in Sep 2025

10/10 Excellent

Jimmy, Tuscaloosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Rene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greedy Fraudulent Poor Servics

Hotel charged a smoking fee. Said their detectors went off during my stay. I do not smoke or vape and they refuse to refund the charge. Guess this is one way to make a profit.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

6/10 Okay

Leslie

There was nothing wrong about the property. There were 7 of us going to the Charlie Kirk memorial- all 6 of the people going with me canceled because of the new restrictions put up from the event's security. Because of that, I didn't want to goby myself. I had thought with a full contingent of friends, I wouldn't have to get the cancelation policy. I was wrong and am out $163. My bad. Leslie Dodge
Stayed 1 night in Sep 2025

10/10 Excellent

paul

Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, beds were comfortable, Staff interaction was minimal and parking was terrible. You either pay for Valet of have fun driving around trying to find a metered spot or a parking structure a few blocks away.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!!

Super experience with a staff that was very helpful and a super clean and comfortable room. Can’r review breakfast or the gym or the bar because we didn’t use those amenities but the basic functions for a short stay were PERFECT!!
Stayed 1 night in Sep 2025

8/10 Good

Tanya, Kingman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking/valet situation is a bit stressful
Stayed 1 night in Sep 2025

10/10 Excellent

Anna, Kingman

Stayed 1 night in Sep 2025

4/10 Poor

Jaelyne

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not ideal and the toilet stopped flushing.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
A lot of drug people everywhere just laying in the streets doing drugs!
Stayed 1 night in Sep 2025

10/10 Excellent

Rosa E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

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