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Hyatt Place London City East

4.0 star property
Hotel with a rooftop terrace, steps from Brick Lane
VIP Access

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Photo gallery for Hyatt Place London City East

Rooftop terrace
Property video
Cocktail bar
Lobby
Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪8 min walk‬
  • Place, Tower of London
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪57 min drive‬
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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(67 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Terrace

  • City view
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(7 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

King Room

  • Sleeps 2

King Room With Sofa Bed

  • Sleeps 2

View all photos for Premium King Room With Balcony

Living area | 55-cm Smart TV with digital channels, TV

Premium King Room With Balcony

  • Sleeps 2

View all photos for Premium King Room With Terrace

Property grounds

Premium King Room With Terrace

  • Sleeps 2

Room With 2 Single Beds

  • Sleeps 2

Deluxe Room With 2 Single Beds

  • Sleeps 2

Premium King Bed With Sofa&Balcony

  • Sleeps 2

Deluxe King Room With City View

  • Sleeps 2

2 Twin Beds With City View Deluxe

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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About the neighborhood

London

Located in Shoreditch, Hyatt Place London City East is adjacent to Brick Lane and within a 10-minute walk of other popular attractions like Old Spitalfields Market. This 280-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Brick Lane - 3 min walk - 0.2 miles
  • Old Spitalfields Market - 8 min walk - 0.4 miles
  • Tower of London - 13 min walk - 0.7 miles
  • The Gherkin - 13 min walk - 0.7 miles
  • Tower Bridge - 19 min walk - 1.0 mile

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Exmouth Coffee - ‬3 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪The White Hart - ‬3 min walk

About this property

Hyatt Place London City East

Hotel with a rooftop terrace, steps from Brick Lane
Hyatt Place London City East offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
55-cm Smart TVs come with digital channels, and guests can stay connected with free WiFi. Hair dryers, safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per day
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

Is a free cancellation option available at Hyatt Place London City East?

Hyatt Place London City East offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Place London City East?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on Mar 1, 2026 start from $91.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hyatt Place London City East?

This hotel is situated in Shoreditch within a short 15-minute walk of Tower of London and also 19 minutes on foot from Tower Bridge. You'll also find London Bridge and St. Paul's Cathedral within a short drive.

Will I be able to park at Hyatt Place London City East?

No, this hotel doesn't offer parking.

Does Hyatt Place London City East include a casino at the property?

No, Hyatt Place London City East doesn't have a casino.

Is there an indoor pool at Hyatt Place London City East?

No, there is no indoor pool at this hotel.

Is Hyatt Place London City East a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a bar and a restaurant.

Are there hot tubs at Hyatt Place London City East?

No, this hotel doesn't have a spa tub.

Does Hyatt Place London City East have a restaurant that serves breakfast?

Yes, Hyatt Place London City East serves buffet breakfast for a surcharge each morning at Sotto Cucina & Bar.

Will Hyatt Place London City East allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place London City East for a fee of GBP 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Place London City East?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Hyatt Place London City East?

The closest major airport to Hyatt Place London City East is London City Airport (LCY), which is 6.2 mi away (20 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.7 mi away (60-minute drive).

Are there rooms with balconies that I can book at Hyatt Place London City East?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1020 reviews
Rating 8 - Good. 295 out of 1020 reviews
Rating 6 - Okay. 86 out of 1020 reviews
Rating 4 - Poor. 21 out of 1020 reviews
Rating 2 - Terrible. 20 out of 1020 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Ross

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good and the gym was also adequate
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, quiet staff were friendly and professional. Pocket square bar was charming and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

LalaRukh

Stayed 1 night in Oct 2025

8/10 Good

Chima

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean. A little smaller than what I was expecting. Hotel staff were nice. The location is great. Right next to the train that takes you straight to the airport and other central places in London
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

6/10 Okay

Lorna

Liked: Property conditions & facilities
The options were average. Some breakfast items didn't meet Hyatt standard. I was underwhelmed. The view from room wasn't particularly pleasant. Thw vibe was off. The room was fine, but the main entrance and downstairs to check-in is a bit different and inconvenience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Abdiweli Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay at the hotel! It’s located right in the heart of London, in a very nice and safe area. Everything was clean and comfortable. A special thanks to Nishanth, who made our stay extra special with his professionalism, kindness, and helpful attitude. Thanks also to Adnan. I highly recommend this hotel and would gladly come back! 🌟
Stayed 6 nights in Oct 2025

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Only booked this hotel become of the rooftop bar. It has dates the bar is booked privately online and our date was ok, when we tried to go to the bar they told us it was closed for private function. I explained it was not online and that we booked this hotel for the bar but no apology and no empathy.
Stayed 1 night in Jul 2025

8/10 Good

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended stay
Stayed 3 nights in Oct 2025

4/10 Poor

Michael

Traveled with family
Disliked: Staff & service
Limited bar.
Stayed 8 nights in Sep 2025

10/10 Excellent

Shaquille-Omari, brooiklyn

Stayed 3 nights in Oct 2025

8/10 Good

Nickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, view was fantastic. However room was quite noisy with people outside. Breakfast was really good and staff very friendly and helpful
Stayed 1 night in Oct 2025

6/10 Okay

Lauraine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Jil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying in the east end of London because of its multicultural community. While the area outside isn’t the best, the rooms are immaculately clean. The beds are comfortable, and the bathrooms are pristine.
Stayed 6 nights in Jul 2025

2/10 Terrible

Jacob

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was in a very unsafe location and was not well kept.
Stayed 3 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, stylish & comfortable with a decent breakfast. Just an overnight stop, so can't comment fully on facilities. Located a few 100 yards from Aldgate East.
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Stayed 3 nights in Oct 2025

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mistake over the room eventually sorted but delayed us an hour. Received a complimentary breakfast as recompense. Nice location and very modern and clean. Breakfast was superb.
Stayed 2 nights in Oct 2025

8/10 Good

Carolyn

Traveled with family
Clean rooms, comfortable beds, warm showers, could use more lighting in the main room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception staff very helpful and friendly

Hotel lovely and clean, staff on reception very friendly and helpful. Food in restaurant although limited choice was good and breakfast very good lots of choice. The service in rooftop bar very slow and the area around the hotel very run down graffiti everywhere
Stayed 1 night in Oct 2025

8/10 Good

Khellon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Food shops nearby. Convenient for transportation.
Stayed 8 nights in Sep 2025

10/10 Excellent

Catrin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

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