Hyatt Place London City East

Hotel with a rooftop terrace, steps from Brick Lane

VIP Access

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Premium Room, 1 King Bed, Terrace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Pet friendly
Housekeeping

Explore the area

Black Lion House, 45 Whitechapel Road, London, England, E11DU

Place, Tower of London
‪13 min walk‬
Place, Tower Bridge
‪19 min walk‬
Place, The Shard
‪5 min drive‬
Airport, London (LHR-Heathrow)
‪45 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Room, 1 King Bed

Wonderful

226 sq ft
Sleeps 2
1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

Exceptional

285 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Balcony

Exceptional

215 sq ft
City view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Terrace

249 sq ft
City view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed

Wonderful

226 sq ft
Sleeps 2
1 King Bed

Room, 2 Twin Beds

Wonderful

226 sq ft
Sleeps 2
2 Twin Beds

Deluxe Room, 2 Twin Beds

Very good

258 sq ft
Sleeps 2
2 Twin Beds

1 King Bed Balcony with Sofa

258 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View

Exceptional

258 sq ft
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Twin Beds, City View

Excellent

258 sq ft
City view
Sleeps 2
2 Twin Beds

King Room

Sleeps 2

King Room With Sofa Bed

Sleeps 2

Living area | 55-cm Smart TV with digital channels, TV

Premium King Room With Balcony

Sleeps 2

Premium King Room With Terrace

Sleeps 2

Room With 2 Single Beds

Sleeps 2

Deluxe Room With 2 Single Beds

Sleeps 2

Premium King Bed With Sofa&Balcony

Sleeps 2

Deluxe King Room With City View

Sleeps 2

2 Twin Beds With City View Deluxe

Sleeps 2

Deluxe King Room

Sleeps 2

About the neighborhood

London

Located in Shoreditch, Hyatt Place London City East is adjacent to Brick Lane and within a 10-minute walk of other popular attractions like Old Spitalfields Market. This 280-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

Brick Lane - 3 min walk - 0.2 miles
Tower of London - 13 min walk - 0.7 miles
Tower Bridge - 19 min walk - 1.0 mile
St. Paul's Cathedral - 4 min drive - 1.4 miles
The Shard - 5 min drive - 1.9 miles

Getting around

Aldgate East Station - 4 min walk
Fenchurch Street Station - 13 min walk
London City Airport (LCY) - 20 min drive

Restaurants

‪Exmouth Coffee - ‬3 min walk
‪Starbucks - ‬1 min walk
‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
‪Grounded - ‬2 min walk
‪Efes - ‬1 min walk

About this property

Hyatt Place London City East

Hotel with a rooftop terrace, steps from Brick Lane

Hyatt Place London City East offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

55-cm Smart TVs come with digital channels, and guests can stay connected with free WiFi. Hair dryers, safes, and phones are also standard.

Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Free WiFi
Restaurant
Gym
Breakfast available

$136 nightly

Nov 9 - Nov 10

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

PocketSquare Skyline Bar
Sotto Cucina & Bar
The Market

Things to do

24-hour gym

Family friendly

Children's games
In-room crib
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business center
Computer station
Coworking space
Meeting room

Outdoors

Rooftop terrace

Accessibility

Area rugs in room
No elevator
Tile flooring in room

9 floors
Banquet hall
Built in 2021
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Free crib
Hypo-allergenic bedding

Bathroom

Hair dryer
Shower
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-cm smart TV with digital channels

Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for GBP 25 per pet, per day
Dogs only
2 total pets
Pets may not be left unsupervised
Food and water bowls are available
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

Children stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately GBP 12 per person
Pet fee: GBP 25 per pet, per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Hyatt Place London City London

Hyatt Place London City East Hotel

Hyatt Place London City East London

Hyatt Place London City East Hotel London

Frequently asked questions

Is a free cancellation option available at Hyatt Place London City East?

Hyatt Place London City East offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Place London City East?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on Nov 9, 2025 start from $131.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hyatt Place London City East?

This hotel is situated in Shoreditch within a short 15-minute walk of Tower of London and also 19 minutes on foot from Tower Bridge. You'll also find Brick Lane and Liverpool Street less than a mile away.

Is there parking available at Hyatt Place London City East?

No, there isn't parking available at the hotel.

Does Hyatt Place London City East include a casino at the property?

No, Hyatt Place London City East doesn't have a casino.

Is there an indoor pool at Hyatt Place London City East?

No, there is no indoor pool at this hotel.

Is Hyatt Place London City East a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a bar and a restaurant.

Are there hot tubs at Hyatt Place London City East?

No, there isn't a spa tub at this hotel.

Does Hyatt Place London City East have a restaurant that serves breakfast?

Yes, Hyatt Place London City East serves buffet breakfast for a surcharge each morning at Sotto Cucina & Bar.

Will Hyatt Place London City East allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place London City East for a fee of GBP 25 per pet, per day. The property also provides food and water bowls.

Does Hyatt Place London City East have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Hyatt Place London City East?

The closest major airport to Hyatt Place London City East is London City Airport (LCY), which is 6.2 mi away (20 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.7 mi away (60-minute drive).

Can I book a room with a balcony at Hyatt Place London City East?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.

Hyatt Place London City East Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Tania

Business traveler, Traveled with partner

Aug 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Room spotlessly clean near tube station Breakfast very poor expected better from Hyat

Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Aug 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely silent in our room even though we were on the busy street. Loved it! Thank you!

Stayed 2 nights in Jul 2025

6/10 Okay

Imran

Jul 31, 2025

Stayed 5 nights in May 2025

8/10 Good

John

Traveled with partner

Jul 30, 2025

Liked: Cleanliness, staff & service

Food options were limited. VIP perks were non-existant. Breakfast was only meal we ate at hotel, and the discount coupon we received for VIP was not valid for breakfast. We received 1 extra hour for check out, but it seemed reluctantly.

Stayed 4 nights in Jul 2025

10/10 Excellent

Gareth

Jul 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our room was modern and clean, spacious with a comfortable bed, extra pillows, it was on the 1st floor but was quiet with no noise from outside. Very helpful staff at breakfast and good value for £10.

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Traveled with partner

Jul 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The bed was super comfortable and great location

Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Traveled with group

Jul 28, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect stay - no problems

Everything was just perfect

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Jul 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location lovely hotel

Lovely room, very helpful staff and great location in London. Everything we needed near by

Stayed 1 night in Jul 2025

10/10 Excellent

Cecelia

Jul 25, 2025

Liked: Cleanliness

Stayed 1 night in Jul 2025

10/10 Excellent

gagan

Jul 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Early check-in

Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Jul 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Keyera

Jul 25, 2025

Stayed 3 nights in Jul 2025

8/10 Good

Jon

Jul 24, 2025

Stayed 1 night in Jul 2025

8/10 Good

Karen

Traveled with family

Jul 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was good, arrived at the hotel early and could check in as our room was ready. I had emailed in advance requesting this so o was delighted the hotel made it possible. I had read that there was a 24hr shop on-site but this wasn’t the case. Very limited drinks available and no food after 12am which would normally not be an issue but we had been at a concert and it had taken 3 hours to get back so a snack and drink would have been amazing. My only negative is the noise from the toilet when flushed. They were like what you would find on an aircraft which was ok but the bang that came after was insane. I was frightened to use in the night incase I woke the whole floor !

Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Jul 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Lucy

Jul 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

2/10 Terrible

Sophie

Traveled with family

Jul 14, 2025

Disliked: Cleanliness, property conditions & facilities

We arrived early so decided to visit Shoreditch before check in. We realized the area was extremely unsafe and unclean. The type of area we would have had to be in our rooms before sundown. I would compare it to the bronx of London… To make things worst , we needed to plan our return home early as we had a family emergency unfolding back home. We immediately returned to hotel to explain the situation. The young lady at desk was very understanding and said she had no issues cancelling but it needed to be done via Expedia as we originally booked through them. I contacted Expedia and they agreed to cancel free of charge as long as they could confirm with the property they agreed as well to wave the fees. I return to the clerk and she tells me she will get her manager to sign off. Her managers looks me dead in the eye and tells me they do not agree, I let expedia know about the situation as it is unfolding and they tell me they will contact the property to try and sort this out and maybe get a partial refund at least. The manager of the hotel never budged and could not care less.. I proceed to ask the manager, why he does not agree when even expedia is willing to wave the fees and staff as well…? End of story I lost my money… So for anyone booking this hotel in this part of London, Shoreditch is a great place to shop and eat for a day trip but not to stay in overnight!! And the hotel reviews must be fraudulent..See for yourself when visiting Shoreditch…

Stayed 1 night in Jul 2025

6/10 Okay

Tracey

Jul 14, 2025

Stayed 3 nights in Jul 2025

8/10 Good

Sasheen

Jul 12, 2025

Stayed 1 night in May 2025

8/10 Good

Laura

Jul 12, 2025

Stayed 1 night in Jul 2025

8/10 Good

Onyinye

Jul 11, 2025

Stayed 3 nights in Jun 2025

6/10 Okay

Joy

Traveled with family

Jul 8, 2025

Liked: Amenities, property conditions & facilities

I like the staff very attentive and accommodating. I was allocated to a disabled room and the toilet is stained with faeces coloured, it is in room 811.

Stayed 2 nights in Jul 2025