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Macdonald Burlington Hotel

4.0 star property
Eco-certified hotel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Macdonald Burlington Hotel

Front of property - evening/night
Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board
Reception
Interior entrance
Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Bullring & Grand Central
    ‪5 min walk‬
  • The Mailbox
    ‪6 min walk‬
  • Utilita Arena Birmingham
    ‪13 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

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Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • 125 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed

  • 80 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

  • 295 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

  • 240 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

  • 385 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Birmingham

Located in Birmingham City Centre, Macdonald Burlington Hotel is within a 5-minute walk of Bullring & Grand Central and within 15 minutes of other popular attractions like The Mailbox. This 112-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Bullring & Grand Central - 5 min walk - 0.3 miles
  • The Mailbox - 6 min walk - 0.4 miles
  • O2 Academy Birmingham - 9 min walk - 0.5 miles
  • International Convention Centre - 10 min walk - 0.6 miles
  • Utilita Arena Birmingham - 13 min walk - 0.7 miles

Getting around

  • Grand Central Tram Stop - 1 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 19 min drive

Restaurants

  • ‪The London & North Western - ‬2 min walk
  • ‪Archie's - ‬1 min walk
  • ‪Faculty - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪200 Degrees Coffee - ‬1 min walk

About this property

Macdonald Burlington Hotel

Eco-certified hotel with bars and a 24-hour front desk
Macdonald Burlington Hotel features free WiFi in public areas, a conference center, and a business center. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include free newspapers, laundry facilities, and wedding services.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include safes, phones, and ironing boards.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French, German, Italian, Lithuanian, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 1872
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Frequently asked questions

Are free cancellation options available at Macdonald Burlington Hotel?

Macdonald Burlington Hotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Macdonald Burlington Hotel?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at Macdonald Burlington Hotel on Jun 15, 2025 start from $93.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Macdonald Burlington Hotel?

This hotel is situated in Birmingham City Centre within a 10-minute walk of Bullring & Grand Central and The Mailbox. You'll also find Utilita Arena Birmingham and Broad Street within a short drive.

Is parking available on site at Macdonald Burlington Hotel?

No, this hotel doesn't offer parking.

Does Macdonald Burlington Hotel have a casino on the premises?

No, Macdonald Burlington Hotel doesn't have a casino.

Is there an indoor pool at Macdonald Burlington Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Macdonald Burlington Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and premium bedding as well as 2 bars.

Does Macdonald Burlington Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Macdonald Burlington Hotel have a restaurant that serves breakfast?

Yes, Macdonald Burlington Hotel serves a full breakfast for a surcharge each morning at Scottish Steak House.

Does Macdonald Burlington Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Macdonald Burlington Hotel for a fee of GBP 15 per pet, per night.

Are there connecting rooms at Macdonald Burlington Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Macdonald Burlington Hotel?

The closest major airport to Macdonald Burlington Hotel is Birmingham Airport (BHX), which is 15.5 mi away (19 minutes by car). Another top airport is Coventry (CVT), which is located 25.6 mi away (32-minute drive).

Are there rooms with balconies that I can book at Macdonald Burlington Hotel?

No, there aren't any guestrooms with balconies at Macdonald Burlington Hotel.

Does Macdonald Burlington Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Macdonald Burlington Hotel.

Macdonald Burlington Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 438 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Fantastic

The hotel is fantastic and in a great location. The hotel is literally a 2 minute walk from new street station so not far to carry your cases, the hotel staff were very friendly and welcoming which was really nice to see. We upgraded to a suite which cost £35 and it was well worth it we wasn’t disappointed. The breakfast at the hotel is absolutely fantastic all freshly sourced locally and the staff couldn’t do enough for us an absolute credit to the hotel. It is safe to say we will be staying again.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this hotel a few times and it’s always been excellent. Unfortunately this time we were at the back of the hotel (station side) and the music from bars and club close by was a bit loud until 3am so had interrupted sleep
Stayed 2 nights in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very warm welcome and beautiful room.location is excellent.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Mehmet

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 4 star hotel in my opinion
Stayed 1 night in Feb 2025

2/10 Terrible

Emma

Disliked: Staff & service, property conditions & facilities, room comfort

Poor nights sleep

Our room was stifling hot, the air conditioning would not switch to cool and we were instead given a fan at 0230am as we’re told there was nothing they could do about the aircon at this time. The fan cooled the room but was then very noisy. Ultimately we got limited sleep. The manager in the morning stated that the air con was set to winter mode and would need estates to change this. The room was also very noisy as was at the front of the street. I respect that this noise is not the hotels fault but we should have been advised and given opportunity to request a quieter room. Overall a poor experience
Stayed 1 night in Feb 2025

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An anniversary to remember

An anniversary to remember, the hotel and the staff went above and beyond we felt so spoilt. Thank you so very much
Stayed 2 nights in Feb 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Perfect location for station, Alexander Theatre, shops and nice bar downstairs. Clean, welcoming staff, nice rooms and perfect for overnight stay.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Abdul

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is dated which is not an issue I’ve stayed here 3 times and each time the heating in the room was not working. The room was like a fridge, not very pleasant for winter or cold months. I even added a note requesting to have a room with heating working which was ignored. Wont be staying here again.
Stayed 1 night in Feb 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfy bed. A few big cobwebs around, but that didn't bother me. We would however liked to of have tea bags, sugar, milk etc available. All we had was coffee pods for the coffee machine, nothing else as an option. Cooked breakfast wasn't great, ran out of items, and a £5 surcharge for anything else cooked other than porridge or full English. Continental was nice! Staff were very friendly, and the building is beautiful. Location fantastic. Right opposite the grand central.
Stayed 1 night in Jan 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Damian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay in Birmingham

Loved our visit to the Burlington our favourite hotel in Birmingham
Stayed 1 night in Jan 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beware room 216. There is some kind of machinery outside while emits a constant irritating whine, the sort that makes sleep difficult. To the hotel’s credit, they immediately sorted another room for us, and didn’t charge for an up grade. Thanks to the night receptionist, Kyan, for this. Otherwise, everything ok!
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great central location. Very competitive pricing
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again
Stayed 1 night in Jan 2025

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Salima

Stayed 1 night in Jan 2025

6/10 Okay

Christine

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Catherine

Very good one night stay

Great location next to Birmingham New Street station (check you take the correct exit from the station). Didn’t have breakfast so can’t comment. Comfortable bed & good bathroom.
Stayed 1 night in Jan 2025

8/10 Good

ADRIAN

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

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